Mercure Samui Chaweng Tana Hotel39/97 Moo 3, Tambon BophutChaweng Beach, Koh SamuiSuratthani 843! " Thailan#$hone% & '77( 9)* +*7a-% &'77( 9)* +99.mail%r#m0mercure1amuichaweng2com

oember 9, !)3

5ear% Khun Kaew '6inen Care(Subect% 5amage# an# 5irt 6inen

Thi1 letter i1 ma#e to inorm ou about the #amage linen rom 6inen Care Samui2 :e hae oun#that our linen1 were 1ent out in goo# con#ition2 ;nortunatel 1ome o linen1 were oun# #amagerom our laun#r proce11 upon return2 5amage inclu#e1 Tear1, Cut1, Hole1 an# unu1ual Stain12

:e con1i#er ou a1 goo# bu1ine11 partner an# tru1t in our <ualit o 1erice but a1 weare running the ho1pitalit bu1ine112 So we hope that ou un#er1tan# that #amage willeect to u1 #irectl2 So plea1e con1i#er or #amage compen1ation to hotel an# rewa1h or the #irtlinen2 =ttache# are li1t1 o #amage linen an# #irt linen o oember 8 th an# oember 9th2

Than> ou or our collaboration an# attention2 :e are reall appreciate our imme#iate re1pon1e bi1it at our hotel to#a2 Hope that hotel will receie po1itie re1ult rom ou on thi1 matter an#maintain goo# bu1ine11 relation1hip in the uture2

Be1t ?egar#1,

Chutimart @ounguen 'oon( =11itant ?oom1 5ii1ion Manager