linda johnston lloyd, hrsa health literacy coordinator 1 u.s. department of health and human...
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Linda Johnston Lloyd, HRSA Health Literacy Coordinator
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U.S. Department of Health and Human Services- Health Resources and Services
Administration (HRSA) Unified Health Communications Training Course
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HRSA’s Unified Health Communications Approach
“HRSA supports and promotes a unified health communications perspective that:
• addresses cultural competency, limited English Proficiency, and health literacy in an integrated approach
• in order to develop the skills and abilities needed by HRSA-funded providers and staff to deliver the best quality health care effectively to the diverse populations they serve.”1
1 HRSA POM- 2007-01: Cultural and Linguistic Competence, page one
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Why Training?
Health care providers funded through HRSA grants need to understand how to be effective in cross-cultural and language appropriate communications, as well as general health literacy issues.– Over 65 percent of patients in HRSA-funded
programs are culturally diverse– More than 1 to 3 adults lack sufficient health
literacy to interpret an OTC drug label, know when a child should receive a vaccine, use a BMI chart
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HRSA’s Training Course Goal
To provide HRSA staff and grantees the opportunity to improve health care and health outcomes through an increased awareness, knowledge and understanding of the three main factors contributing to unified health communication:
1. Health Literacy2. Cultural Competency 3. Limited English Proficiency (LEP)
At the completion of this course, participants will be able to implement patient-centered communication practices that demonstrate cultural competency and appropriately address patients with limited health literacy and LEP.
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Main Screen
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Course Information: to access draft preview go to http://www.c2mm.net/hrsa/Five interactive Modules: Introduction to Health Communication Health Literacy Cultural Competency Limited English Proficiency The Capstone
Course Length: 4-5 hours with ability to start and stop during course
Knowledge Checks during modulesPre and Post Test AssessmentsCourse Completion Certificate-Continuing Education
Credits available
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Knowledge Check
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Accessing the NewTraining Course
Who: Course is designed to address the needs of the populations that HRSA serves. Course will be available online nationally and internationally to Public Health Professionals and other interested in the topic.
Cost: No charge to take the course; it is up to the accrediting body as to any charge for CMEs, CEUs and CHES Credits available
Where/How: Access course on the HRSA Internet which will link to TRAIN– the premier learning resource for professionals who protect the
public's health. – a free service of the Public Health Foundation, is part of the newly
expanded TrainingFinder Real-time Affiliate Integrated Network (TRAIN).
When: Proposed Launch Date is October 2007
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HRSA Health Literacy Workgroup* Indicates Training Course Planning Team
CQ*Linda Johnston Lloyd, Chair*Linda Kwon OEOCR*Maria White, Co-ChairOMHHDTanya Pagan Raggio Ashley*Len Epstein OC*Beverly Boyce*Kim DickersonMelanie BujandaOPRGwen ClarkLauren Spears,DGMMalena CrawfordMichelle Smith,OPE*Samara LorenzAlex Ross, HSFG
BHPr
Daniel Mareck
BPHC
*Richard Jackson
Marion Primas
Pocahantas Wilkinson
MCHB
Christina Turgel
HAB
Sonya Hunt Gray
Stephanie Yun
HSB/OPA
Ann Ferrero
HSB/DOT
Richard Laeng
OHRP
Lily Smetana*Special thanks to OIT colleagues Lynn Dennie, Joni Johns and
staff
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Stakeholders: HRSA Training Course• National Library of Medicine, Department of Health and Human Services Health
Literacy Coordinators• Public Health Foundation • Pilot Study Participants such as:
– Dr. Kyu Rhee, Director, Baltimore Medical System, – Amy Feinberg, American Association for Health Education, – Donna Poole, FOH Unit Coordinator, – Kirsten Thomas, Physician Assistant Program Coordinator, George Washington
University– Stephanie Yun, HRSA Staff & CHES certified
• Reviewers of the Beta Version such as: – Dr Ruth Parker, Professor, Emory University School of Medicine and Grady
Hospital,– Dr. Yolanda Partida, Director Hablamos Juntos, UCSF Fresno Center for Medical
Education and Research, – Dr. Robert Like, Professor, University of New Jersey School of Medicine and
Dentistry, – William Ray Bullman, Executive Director, National Council for Patient Information &
Education
Notes: Pilot Study-10 participants took the online course August 22/23 in HRSA Computer Lab.
Simultaneously approximately 25 volunteers will review the Beta version online and provide feedback to HRSA training team.
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Questions for Discussion & Action
• What are your insights and reactions to HRSA’s new Unified Health Communications Training Course?
• What can you and your organization do to maximize the impact of this course?
For More Information Contact:
[email protected] or 301-443-0831