Linda Bartaloni-Till,Oakland County Community Mental Health

Authority, Customer Services

Who is Oakland County Community Mental Health Authority (OCCMHA)?We are the public mental health system for

Oakland County

We are a community-based, local public entity responsible for managing specialty support and services to persons with…Serious mental illness (adults)Serious emotional disturbances (children)Developmental disabilities (adults and children)Substance use disorders (Medicaid only)

OCCMHA Mission Statement

OCCMHA: Funding

OCCMHA receives Federal funding from the Centers for Medicare and Medicaid Services (CMS)

OCCMHA also receives State funding from the Michigan Department of Community Health (DCH)

OCCMHA receives local funding from Oakland County

What does OCCMHA do with their funding?OCCMHA uses the funds to contract with different

Core Provider Agencies to provide services and supports.

These agencies form a large Provider Network. This network is composed of the facilities that actually provide the services to persons with developmental disabilities or persons with mental illness.

The Core Provider Agencies also contract with different organizations to provide various services.

Core Provider Agencies (CPAs)Adults with Mental Illness

Easter Seals (ES), Community Network Services (CNS), Training and Treatment Innovations (TTI)

Development Disabilities Adult & Children Services Macomb Oakland Regional Center (MORC) and CLS of Oakland County (CLS-OC)

Children - Serious Emotional Disturbances Services Easter Seals Family Services and Oakland Family Services

Crisis Services/Information/Inpatient Screening Common Ground (CG)

Substance Abuse/Co-occurring Services Oakland County Prior Authorization and Central Evaluation (PACE) and all CPAs

Mental Health Services for Nursing Home Residents Neighborhood Service Organization (NSO)

Cultural and Ethnic Providers Arab American and Chaldean Council (ACC) and Easter Seals Centro Latino

(ESCL)

Psychiatric Hospital Services

NOMC

Crittenton

St. John – Oakland

Havenwyck

Kingswood

Providence

Harbor Oaks

Madison Behavioral

Behavior Centers of Michigan

St. Joseph Mercy

OCCMHA Department FunctionsOffice of Executive

Director Under direction of the Board

Responsible for planning, development and implementation of a comprehensive county-wide public mental health system

Office of Deputy Executive Director Supervision of Best Practices,

Utilization Management, Procurement, and Quality Management teams

This team also works on the development of the annual plan

Office of the Medical Director Provides clinical and medical

leadership for our Provider Network

Office of Recipient Rights People receiving services are

provided the full degree of rights, protection, advocacy and due process

This is mandated by the Michigan Mental Health Code

Budget and Finance Provides fiscal oversight in

budgeting, contract financing and complex accounting functions

OCCMHA Department Functions, cont.

Quality Management Manages the organizations

knowledge and information base to assure Total Quality Management practices

Customer Services Helping people get supports

and services they need Supports persons receiving

services Assists people through the

Appeal and Grievance process

Community Education and Consumer Empowerment Educates the community,

consumers, families and the provider network relevant to the mental health system

Array of Services OfferedOptions that may be available to person’s

receiving services in our system of care:Support and Service CoordinationFamily Training/EducationRespite CareCommunity Living SupportsCrisis Stabilization and ResponseLimited Housing AssistanceChore ServicesPrevocational ServicesSkill-Building AssistanceSupported EmploymentClinical Services

Why do I need to contact Common Ground?Common Ground

determines eligibility for OCCMHA services

My son/daughter may have ongoing needs and goals beyond what the school system is able to offer

My son/daughter may be “aging-out” of the school system

Common Ground AccessCommon Ground Access is the central screening

center for eligibility for person’s living in Oakland County.

Ways to be screened at Common Ground Access:

By phone (800) 231-1127In person

461 West Huron, Pontiac, MI 48341 (Doctor’s Hospital – Seminole Street entrance)

Walk-in hours: Monday – Friday, 9:00 AM – 4:00 PM Phone hours: Monday – Friday, 8:00 AM – 7:00 PM

Appointments can be made upon request

Criteria for Eligibility for Developmental Disability

The disability must be manifested before the individual reaches 22 years of age.

The disability is most likely to continue indefinitely.

The disability results in substantial functional limitations in 3 or more of the following areas of major life activity:

Self-care Receptive and expressive language Learning Mobility Self-direction Capacity for independent living Economic self-sufficiency

Eligibility Determination Screening ProcessCall Common

Ground at

(800) 231-1127.

If a screener is available, they will

take your call.

If a screener is unavailable, they will return your call within 24 hours.

General information (name and phone number) will be taken.

Screener will ask a variety of questions pertaining to the caller’s developmental disability and/or related mental health.

If found eligible, Common Ground will link the person who will receive services to a Core Provider Agency of their choice.

If not found eligible, that person can appeal the decision by asking for a Second Opinion through OCCMHA Customer Services at (800) 341-2003.

Intake Appointments1. Person’s who have been found eligible will

have an intake appointment at their Core Provider Agency of choice. Your son/daughter will be attending this appointment with you. They will have a specific date and time arranged by Common Ground.

2. There will be paperwork that needs to be filled out at the initial intake appointment.

3. More detailed information will be gathered by the Intake Coordinator in regards to their developmental disability and/or mental health matter(s).

4. A preliminary Person Centered Plan is completed.

ConclusionCommon Ground Contact Information

461 West Huron, Pontiac, MI 48341 (Doctor’s Hospital, Seminole Street entrance)

(800) 231-1127

Oakland County Community Mental Health Authority Customer Services Department2011 Executive Hills Blvd., Auburn Hills, MI

48326(800) 341-2003

Any questions? Contact Linda Bartaloni-Till at (248) 975-9835