Expert Services | Innovative Solutions Exceptional Results

CLOUD & SAAS

MANAGED SERVICES

Capability Core Solution

IBM Digital Commerce on

Cloud

• IBM Watson Commerce Insights

• IBM Real-Time Personalization

• IBM CPQ

Complementary Solutions

DIGITAL COMMERCEDeliver seamless and consistent omnichannel shopping experiences across every customer touchpoint, including mobile, social and in-store.

IBM Sterling Order

Management

IBM Store

• IBM Digital Commerce on Cloud

• IBM Watson Order Optimizer

• IBM Call Center for Commerce

• IBM Configure, Price, Quote

• IBM Payments Gateway

• IBM Configure, Price, Quote

• IBM Digital Commerce on Cloud

ORDER MANAGEMENTDeliver the perfect order from any channel with intelligent fulfillment. Streamline the order management process with a single view of orders and inventory across the entire fulfillment network.

STOREEnable store associates to engage customers with the best experience, order the right products and streamline the checkout or payment process.

Deepen customer engagement, drive brand loyalty, and fuel growth with the cognitive learning power of Watson. Our experienced team can help you

leverage the IBM Watson Commerce solutions to understand customer preferences and behaviors better, deliver more personalized and relevant

experiences, and enable seamless, end-to-end shopping, ordering and fulfillment experiences across all customer touch points.

IBM WATSON COMMERCE

Services

Solutions

Assessments and Needs Analysis

Solution Design and Architecture

Implementations, Upgrades and Migrations

Custom Development Services

Maintenance and Monitoring

Comprehensive, Ongoing Support

Planning and Testing

CONNECT WITH USwww.lightwellinc.com

info@lightwellinc.com

@lightwellinc

(US) +1 (614) 310-2700

(EMEA) +44 (0) 845 226 0979

The Lightwell Difference

To provide our clients the greatest flexibility for their unique needs, we offer both IBM

Digital Commerce on Cloud and Lightwell-hosted deployment options.

FLEXIBLE DEPLOYMENT OPTIONS

We’re always working on ways to simplify and improve the order management and eCommerce for our

clients. We have a dedicated IBM development team that is focused on helping companies get the most

from the IBM solutions while making their lives easier.

DEDICATED DEVELOPMENT TEAM

Lightwell OMS reduces IBM Sterling OMS implementation time and cost by up to 50-70%

and helps organizations achieve their cross-channel/omnichannel

goals faster.

LIGHTWELL OMSB2B, B2C AND B2B2C EXPERTISE

With extensive experience across retail, consumer goods,

manufacturing, distribution, and logistics industries, our team can help address the unique requirements of B2B, B2C, and B2B2C organizations.

HOLISTIC SOLUTIONS

Because we have in-house resources spanning IBM Watson Commerce,

Supply Chain and Integration solutions, we can deliver holistic services and solutions that provide exceptional value, flexibility and adaptability.

You’re in great hands with our experienced team. Many of our Commerce consulting, leadership and sales team

members have been part of the largest and most complex IBM Commerce solution implementations.

They know the solutions inside and out and can help you get the most from them.

IBM WATSON COMMERCE SOLUTION EXPERTISE

You can rely on us as your partner for your end-to-end IBM Watson Commerce needs.

Whether you need to improve your customer’s eCommerce shopping experiences or optimize your

order management, fulfillment and returns processes, our team can help.

END-TO-END COMMERCE SOLUTIONS

Lightwell Complementary Solutions and Services

Lightwell OMS is a suite of pre-built capabilities and value-added services

that we developed based on best practices from numerous successful

OMS implementations. It cuts implementation time and costs,

reduces the total cost of ownership, and improves the ROI of the IBM

Sterling Order Management solution.

LIGHTWELL OMS

The Lightwell Sterling OMS Test Framework automates and simplifies the full testing process for the IBM Sterling

Order Management solution. It significantly reduces the time and cost

involved in creating and updating testing scenarios, while reducing the risk of errors across order management and

fulfillment processes.

Sterling OMS Test Framework

Our team can help you achieve the full benefits of the OMS solution while

significantly reducing the burden on your staff. We offer multiple levels of

support services to suit your requirements, ranging from hourly

support and monitoring services, to a fully-hosted and managed solution

with extended support and strategic planning services.

OMS Support Services