lighting talk - performance metrics for quality - measures of quality
TRANSCRIPT
![Page 1: Lighting Talk - Performance Metrics for Quality - Measures of Quality](https://reader031.vdocuments.us/reader031/viewer/2022032503/55be8e88bb61eb7c4c8b4737/html5/thumbnails/1.jpg)
© 2015 SOASTA. All rights reserved.CONFIDENTIAL – Not for Distribution
The Measures of Quality
Brad JohnsonSOASTA @bradjohnsonsv
![Page 2: Lighting Talk - Performance Metrics for Quality - Measures of Quality](https://reader031.vdocuments.us/reader031/viewer/2022032503/55be8e88bb61eb7c4c8b4737/html5/thumbnails/2.jpg)
How do do non-tech people define quality?
CutColorClarityCarat
![Page 3: Lighting Talk - Performance Metrics for Quality - Measures of Quality](https://reader031.vdocuments.us/reader031/viewer/2022032503/55be8e88bb61eb7c4c8b4737/html5/thumbnails/3.jpg)
Award winning quality
EconomyService callsReliability
![Page 4: Lighting Talk - Performance Metrics for Quality - Measures of Quality](https://reader031.vdocuments.us/reader031/viewer/2022032503/55be8e88bb61eb7c4c8b4737/html5/thumbnails/4.jpg)
Award winning quality
HorsepowerTop SpeedHandling
![Page 5: Lighting Talk - Performance Metrics for Quality - Measures of Quality](https://reader031.vdocuments.us/reader031/viewer/2022032503/55be8e88bb61eb7c4c8b4737/html5/thumbnails/5.jpg)
Most company metrics tie to BUSINESS
Icon by jcabezas / CC BY
![Page 6: Lighting Talk - Performance Metrics for Quality - Measures of Quality](https://reader031.vdocuments.us/reader031/viewer/2022032503/55be8e88bb61eb7c4c8b4737/html5/thumbnails/6.jpg)
FINANCE
ProfitabilityROI
MarginAsset allocation
![Page 7: Lighting Talk - Performance Metrics for Quality - Measures of Quality](https://reader031.vdocuments.us/reader031/viewer/2022032503/55be8e88bb61eb7c4c8b4737/html5/thumbnails/7.jpg)
SALES
MeetingsDemos
DealsQuota
Tommy Boy
![Page 8: Lighting Talk - Performance Metrics for Quality - Measures of Quality](https://reader031.vdocuments.us/reader031/viewer/2022032503/55be8e88bb61eb7c4c8b4737/html5/thumbnails/8.jpg)
What makes IT so special?
![Page 9: Lighting Talk - Performance Metrics for Quality - Measures of Quality](https://reader031.vdocuments.us/reader031/viewer/2022032503/55be8e88bb61eb7c4c8b4737/html5/thumbnails/9.jpg)
OPS
AvailabilityThroughputAverage response timeSynthetic transactions
![Page 10: Lighting Talk - Performance Metrics for Quality - Measures of Quality](https://reader031.vdocuments.us/reader031/viewer/2022032503/55be8e88bb61eb7c4c8b4737/html5/thumbnails/10.jpg)
DEV
Lines of codeVelocityDefect
reductionCode coverage
![Page 11: Lighting Talk - Performance Metrics for Quality - Measures of Quality](https://reader031.vdocuments.us/reader031/viewer/2022032503/55be8e88bb61eb7c4c8b4737/html5/thumbnails/11.jpg)
TEST
Defect countTests executedTest coverageVelocity
![Page 12: Lighting Talk - Performance Metrics for Quality - Measures of Quality](https://reader031.vdocuments.us/reader031/viewer/2022032503/55be8e88bb61eb7c4c8b4737/html5/thumbnails/12.jpg)
Functionality
LoadVuln
era
bili
tyIntegration
95
th P
erc
en
tile
Iteration
Explo
rato
ry
para
mate
riza
tion
Test
-Dri
ven
Bla
ck B
ox
BuildB
ran
ch
Coverage
Unit
Saturation
Cyclomatic Complexitysecurity
correlation acc
ep
tan
ce
waterfall
agile
Our Jargon Cloud
![Page 13: Lighting Talk - Performance Metrics for Quality - Measures of Quality](https://reader031.vdocuments.us/reader031/viewer/2022032503/55be8e88bb61eb7c4c8b4737/html5/thumbnails/13.jpg)
Functionality
LoadVu
lnera
bili
ty
Integration
95
th P
erc
enti
le
Iteration Explo
rato
ry
para
mate
riza
tion
Test
-Dri
ven
Bla
ck B
ox
Build
Bra
nch
Coverage
Unit
Saturation
Cyclomatic Complexity
security
correlation
acc
epta
nce
waterfall
agile
Is meaningless to end users
![Page 14: Lighting Talk - Performance Metrics for Quality - Measures of Quality](https://reader031.vdocuments.us/reader031/viewer/2022032503/55be8e88bb61eb7c4c8b4737/html5/thumbnails/14.jpg)
And everyone in other business units
![Page 15: Lighting Talk - Performance Metrics for Quality - Measures of Quality](https://reader031.vdocuments.us/reader031/viewer/2022032503/55be8e88bb61eb7c4c8b4737/html5/thumbnails/15.jpg)
Biz users are pretty binary (trinary?)
![Page 16: Lighting Talk - Performance Metrics for Quality - Measures of Quality](https://reader031.vdocuments.us/reader031/viewer/2022032503/55be8e88bb61eb7c4c8b4737/html5/thumbnails/16.jpg)
Business terms, please
Icon by Luis Prado / CC BY
![Page 17: Lighting Talk - Performance Metrics for Quality - Measures of Quality](https://reader031.vdocuments.us/reader031/viewer/2022032503/55be8e88bb61eb7c4c8b4737/html5/thumbnails/17.jpg)
500%Productivity Increase
![Page 18: Lighting Talk - Performance Metrics for Quality - Measures of Quality](https://reader031.vdocuments.us/reader031/viewer/2022032503/55be8e88bb61eb7c4c8b4737/html5/thumbnails/18.jpg)
50%Operational cost
reduction
![Page 19: Lighting Talk - Performance Metrics for Quality - Measures of Quality](https://reader031.vdocuments.us/reader031/viewer/2022032503/55be8e88bb61eb7c4c8b4737/html5/thumbnails/19.jpg)
25%Faster time to market
![Page 20: Lighting Talk - Performance Metrics for Quality - Measures of Quality](https://reader031.vdocuments.us/reader031/viewer/2022032503/55be8e88bb61eb7c4c8b4737/html5/thumbnails/20.jpg)
$20MSaved with
100ms
![Page 21: Lighting Talk - Performance Metrics for Quality - Measures of Quality](https://reader031.vdocuments.us/reader031/viewer/2022032503/55be8e88bb61eb7c4c8b4737/html5/thumbnails/21.jpg)
Find your metrics
![Page 22: Lighting Talk - Performance Metrics for Quality - Measures of Quality](https://reader031.vdocuments.us/reader031/viewer/2022032503/55be8e88bb61eb7c4c8b4737/html5/thumbnails/22.jpg)
Then adjust
![Page 23: Lighting Talk - Performance Metrics for Quality - Measures of Quality](https://reader031.vdocuments.us/reader031/viewer/2022032503/55be8e88bb61eb7c4c8b4737/html5/thumbnails/23.jpg)
Then SHARE!
![Page 24: Lighting Talk - Performance Metrics for Quality - Measures of Quality](https://reader031.vdocuments.us/reader031/viewer/2022032503/55be8e88bb61eb7c4c8b4737/html5/thumbnails/24.jpg)
Monitor * Measure * Optimize
Brad Johnson@bradjohnsonsv