life of a cpm
DESCRIPTION
ERICSSON THE COMPANY ERICSSON IRELAND THE LIFE OF A CPMTRANSCRIPT
This isEricsson
Ericsson Internal | 2014-02-13 | Page 2
AGENDAAGENDA
ERICSSON THE COMPANY
ERICSSON IRELAND
THE LIFE OF A CPM
QUESTIONS
Ericsson Internal | 2014-02-13 | Page 3
Ericsson The company & Strategy
Ericsson Internal | 2014-02-13 | Page 4
40%mobile traffic runs through networks built by us
40%mobile traffic runs through networks built by us
1 bNsubscribers on networks managed by us
1 bNsubscribers on networks managed by us
#1#1MOBILE INFRASTRUCTURE
OPERATIONS & BUSINESS SUPPORT SOLUTIONS
SERVICES
TV & MEDIA DELIVERY
MOBILE INFRASTRUCTURE
OPERATIONS & BUSINESS SUPPORT SOLUTIONS
SERVICES
TV & MEDIA DELIVERY
At a glance
26 bN
Euro in annual revenue
26 bN
Euro in annual revenue
180countries
180countries
1,500 consulting and systems
integrations projects yearly
1,500 consulting and systems
integrations projects yearly
114,000
employees
114,000
employees
33,000
granted patents
33,000
granted patents
3.7 bn
Euro invested in R&D
3.7 bn
Euro invested in R&D
Source: Ericsson Annual Report 2012
Ericsson Internal | 2014-02-13 | Page 5
Communication Is a basic Human need
Imp
act
on
so
cie
ty
First mobile designed
3G
Bluetooth
SmartphoneMobile video call
4G
Ericsson was founded
1900 1950 2000 202018501800
Morse code Signal lamps
Automatic call switching system
Mobile text and data system
Ericsson Internal | 2014-02-13 | Page 6
ExploreEmerging Opportunities
StrengthenMarket Leadership
TELECOM OPERATORS
TV & MEDIA
UTILITIES
PUBLIC SAFETY
TRANSPORT
HANDSET & DEVICES
Customers Segments
Ericsson Internal | 2014-02-13 | Page 7
Mobile traffic growth
Growth in mobile data traffic between 2013
and 2019 (monthly ExaBytes)
Growth in mobile data traffic between 2013
and 2019 (monthly ExaBytes)
10x
10x Data: mobile PCs, tablets
and mobile routers
Data: mobile phones
Voice
Source: November 2013 Mobility Report 2010 20192011 2013 20172014 2016
8
2012 2015 2018
4
10
20
12
0
2
6
14
16
18
By 2018…
850 M PCs &
Tablets
9.3 BN Mobile
Subscriptions
3.3 BN Smartphone
Subscriptions
6.5 BN Mobile
broadband Subscriptions
Ericsson Internal | 2014-02-13 | Page 9
To 2020… 50Connected
Devices
Billion+
+
Ericsson Internal | 2014-02-13 | Page 11
Everything that benefits from being connectedwill be connected
Networkedsociety
MOBILITY
BROADBAND
CLOUD
+
+
EricssonIreland
Athlone
Dublin
What do we do in Athlone?
Ericsson Research and Development
•Athlone is now the global HQ for development of Ericsson’s OSS – one of our Flagship solutions.
•OSS is now a strategic business growth area for Ericsson.
•~ 850 employees in Athlone
What do we do in Dublin?
Ericsson Ireland Customer Unit− Supporting Irish Customers. Ireland is an innovative market. Our customers are perceived within Ericsson as ‘early adopters’.
Ericsson Global Services − Supporting delivery to local Customers but also providing expert resources to customers across our region and globally.
Ericsson Internal | 2014-02-13 | Page 15
Services Delivered from Ireland
ERICSSON IRELANDCUSTOMERS
Ericsson Internal | 2014-02-13 | Page 17
Communication Services
Access Networks
Core Networks
IP Transmission
Network modernization
Network Transformation
OSS/BSS
Professional Services
Revenue Management
BSS, Charging & mediation
Customers
OSS systems
MVNE services
Customer Experience management
Programme management
Network rollout services
Consultancy services
Education services
Managed Services
Ericsson Internal | 2014-02-13 | Page 18
Nationalities› 61 Nationalities in Ericsson Ireland overall
› Top 5 nationalities after Irish– 1st Indian
– 2nd British
– 3rd Chinese
– 4th Pakistani
– 5th Spanish
› Breakdown by continent:
Continent TotalEurope 85.1%Asia 11.8%
Africa 1.7%S. America 0.6%N. America 0.4%
Australia / Oceania 0.3%
The Life of a Ericsson Customer Project managerLorcan Duffy
Ericsson Internal | 2014-02-13 | Page 20
.
Lorcan DuffyHead of Project Management
Office (PMO) Region Western & Central Europe
A little about me…
Background:•From Monaghan Ireland•Studied Management & Planning in the UK•Joined Ericsson in 2000•Early Ericsson Career in Product & Project Management
Early Ericsson Career:•First started off living in Sweden for 1 year in Sales Support•Afterwards, became a Project Manager in-towards our Customers in Europe traveling extensively
Since 2007•First Line Management positions in Johannesburg (Resp. for 60 Engineers)•Returned to Ireland in 2010 as a Line Manager in Ericsson Athlone (40 Employees)•PMO Head In Dublin 2013
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