library as place: what performing arts students value most
DESCRIPTION
Library as Place: What Performing Arts Students Value Most. Joe Clark Kent State University Music Library Association’s 83 rd Annual Meeting Atlanta, GA Feb. 28, 2014 . Comprehensive Study of Spaces & Services. Why: shrinking resources forthcoming minor renovations - PowerPoint PPT PresentationTRANSCRIPT
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Library as Place: What Performing
Arts Students Value Most
Joe ClarkKent State University
Music Library Association’s 83rd Annual MeetingAtlanta, GA Feb. 28, 2014
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Comprehensive Study of Spaces & Services
Why: shrinking resources forthcoming minor renovationsTo better serve student needs
Questions: Why do students come to the library? What services/resources do they most value? What spaces are most important to students?
Three-pronged approach: Observational data collected from the last year Survey Focus Groups
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BackgroundKent State is a public research university
located in NE Ohio, with 28,000+ studentsThe Performing Arts Library (formerly the Music
Library) is a branch library. 2nd busiest of the 13 university libraries
In addition to students from the Schools of Music and Theatre and Dance, many speech pathology and nutrition students use the facilities
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Library LayoutFive major areas, providing a variety of spacesTwo computer labs not run by the libraryA lobby area that doubles as a circulation areaA reading room, with non-circulating collections,
technology, and a variety of patron areasTwo group roomsCollection room, with compact shelving, four study
carrels, and open study space
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Circulation Area – Entering Library
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Circulation Area – Booth View
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Circulation Area – Desk View
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PC Lab
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PC Lab
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Mac Lab
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More Mac Lab
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Reading Room
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More Reading Room
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More Reading Room
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Reading Room cont…
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The Reading Room’s BIG Tables
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Soft Seating in the Reading Room
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Group Rooms
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Group Rooms
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Collection Room – Open Space
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Collection Room – Study Carrels
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Collection Room - Collections
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Observational DataEvery hour on the half hour
students sweep the library, noting where patrons are within the libraryLimitations: not noting what
patrons are doing, just where they are going.
Today’s data are from the entirety of the fall 2013 semester
Over 11,000 “counts” last semester
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Where They Go:
Computer Labs
Reading Room
Computers
Seating
Group Study Rooms
Study Carrels
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Computer Usage – Where They Go
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PC Lab Takes the Gold Medal
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Reading Room - Silver Medal
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Mac Lab gets the Bronze
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TakeawaysStudents were as likely to be at the booth in the
circulation room as in either group study room (Circulation room=477, both group rooms=444)
Ninety-one percent of students went to an “open” space; group rooms accounted for 4% while carrels comprised 5% of student usage
Study carrels get more use than group roomsOne-third is for computer lab use
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Circulation Area
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Survey Two-pager on one sheetIRB approvedCompletion time approximately 7 minutesIncentivized with five $50 amazon giftcardsAdministered over a two-week period105 valid surveys
On to the results…
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Survey DemographicsFreshman/Sophomore
19%
Junior/Senior56%
Graduate Student
25%
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18-2580%
26-3513%
36-503%
50+4%
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Music61%
Nutrition4%
Speech Pathology
7%
Theatre12%
Dance1%
Other15%
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Male45%
Female55%
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Survey Results: Mac vs PC
Mac PC Both0
10203040506070
MusicTheatre/DanceOther
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Survey – Personal Computing
Laptop Desktop Tablet0
102030405060708090
MusicTheatre/DanceOther
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Preferred Library Space
Quiet Group Both0
102030405060708090
100
MusicTheatre/DanceOther
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“Library space & technology is more important than library services & collections”
Stron
gly Ag
reeAg
ree
Neutra
l
Disagre
e
Stron
gly di
sagree
0
10
20
30
40
50
MusicTheatre/DanceOther
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“Expert help with library resources is important for my success as a student”
Strongly Agree
Agree Neutral Disagree0
10
20
30
40
50
60
MusicTheatre/DanceOther
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“A strong library collection is important to my success as a student”
Strongly Agree
Agree Neutral Disagree0
10
20
30
40
50
60
MusicTheatre/DanceOther
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“I come to and use the library alone”
Stron
gly Ag
reeAg
ree
Neutra
l
Disagre
e
Stron
gly di
sagree
010203040506070
MusicTheatre/DanceOther
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“I come to and use the library with others”
Stron
gly Ag
reeAg
ree
Neutra
l
Disagre
e
Stron
gly di
sagree
0102030405060
MusicTheatre/DanceOther
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Study Spaces in Rank Order
Quiet Study Area
Group Study Space in
Open Area
Group Study Rooms
Study Carrels0
0.51
1.52
2.53
3.5
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Technology in Rank Order
Compu
ters
Printe
rsCop
ier
Scann
ers
Flashc
ard
AV Pl
ayba
ck0123456
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Services in Rank Order
Help_Staff Circulation OfficeSupplies Help_Students0
0.5
1
1.5
2
2.5
3
3.5
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Importance of Quiet Study Space
Very Imp Somewhat Nuetral Not Imp0
102030405060708090
MusicTheatre/DanceOther
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Importance of Group Study Enclosed
Very
Imp
Somew
hat
Nuetra
l
Not Im
p NA05
101520253035404550
MusicTheatre/DanceOther
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Importance of Group Study Space in an Open Area
Very
Imp
Somew
hat
Nuetra
l
Not Im
p NA05
101520253035404550
MusicTheatre/DanceOther
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Importance of Soft Furniture
Very Imp Somewhat Nuetral Not Imp05
101520253035404550
MusicTheatre/DanceOther
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Importance of Large Tables
Very Imp Somewhat Nuetral Not Imp0
10
20
30
40
50
60
70
MusicTheatre/DanceOther
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Importance of Computer Availability
Very Imp Somewhat Nuetral0
102030405060708090
MusicTheatre/DanceOther
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Importance of Scanning, Printing, and Copying
Very Imp Somewhat Nuetral Not Imp0
102030405060708090
100
MusicTheatre/DanceOther
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Importance of Staff Help
Very Imp Somewhat Nuetral Not Imp0
102030405060708090
100
MusicTheatre/DanceOther
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Importance of Student Help
Very Imp Somewhat Nuetral Not Imp0
10
20
30
40
50
60
70
MusicTheatre/DanceOther
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Importance of Library Events
Very
Imp
Somew
hat
Nuetra
l
Not Im
p NA05
101520253035404550
MusicTheatre/DanceOther
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What Do They Do in the library?
Surfin
g
Writing
Pape
rs
Watchin
g Clas
s Mate
rial
Study
ing Al
one
Group S
tudy
Relaxin
gEa
ting
Socia
lizaito
n01234567
AllMusicTheatre
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For All Majors, in Rank Order:
Writing
Pape
rs
Study
ing Al
one
Watchin
g Clas
s Mate
rials
Web Su
rfing
Relaxin
g
Group S
tudy
Socia
lizatio
nEa
ting
0
2
4
6
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ConclusionsVery important items include:
Quiet study spaceOpen space (over rooms or study carrels)Strong library collectionExpert help from librariansAccess
• Most students have laptops, and we should support them (chargers and wireless printing), but computers and printers are still KING
• Most come to the library along
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Spaces• Variety of spaces is
important, but strong preferences exist for a quiet environment with avaibility of large tables and soft furniture
• Group rooms and study carrels are important pieces of our library’s space puzzle, but clearly are not preferred by most students
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Next StepsTwo focus groups with performing arts studentsContinue to analyze the data by age, class
standings, gender, and other variablesConduct a survey/focus group study of branch
libraries and their importance to students; compare and contrast results with this (and previous) studies