Libraries Australia Interlibrary Lending

Parallel SessionDeborah Fuller

Amanda CheungMary-Louise Weight

Outline

• Overview

• LA Doc Del – new functionality

• ISO ILL

• Improving LA Doc Del

• Enhanced requesting

Overview

• 680 libraries use LA Doc Del Web interface

• 34 libraries use ISO ILL compliant ILL system

• Interoperating with 4 different ISO compliant ILL systems

Overview (cont.)

• Requesting up by 21%

• 28 new customers

• Ex-ILANET libraries

New functionality

• User alerts

• Enhanced requesting for ISO ILL libraries

• Infotrieve target

Email alerts

• Why are they needed?

Email alerts workflow

1. Requester sends request

2. Responder ...is busy

3. LA Doc Del sends an email alert to the Responder’s email address

4. Responder checks inbox, sees email alert

5. Responder logs into LA Doc Del to respond to request

What Alerts?

Your Library as a Responder

1. Request-indication: When a new request has been sent to your library

2. Cancel-indication: When a cancel request has been sent

3. Renew-indication: When a renew request has been sent for a request you have supplied

What Alerts?

Your Library as a Requester

1. Request (Idle, Check Manual): When your request has reached the end of the rota without being supplied

2. Request (Idle, For Manual Auth): When an Enhanced Request has been submitted from LA Search

3. Received by Email or FTP: When your request has been supplied via DocStore

What Alerts?

Your Library as a Requester and Responder

1. Message-indication: When a message has been sent for your request orfor a request at your location.

Your Library as a Responder

Request-indication: When a new request has been sent to your library

Setting up email alerts

• Visit http://www.nla.gov.au/librariesaustralia/docdel/managing.html

• Complete form

Enhanced requesting

• Enhanced requesting for ISO ILL libraries

Infotrieve Australia database

Changes to Functionality

• Archiving

• Display sent messages

• Scanned copies in Docstore

• New server

Changes to Functionality

• New requesting/responding options

Requester Responder

QU Held by VS:CL

AS:FOR

Notes field

ISO ILL Interoperability

Improving LA Doc Del

Amanda Cheung

ISO ILL Interoperability• International Organisation for Standardisation (ISO)• ISO10160, ISO10161-1, ISO10161-2• Information and Documentation - Open Systems

Interconnection - Interlibrary Loan Application, Protocol Specification Parts 1 and 2

• How ILL Systems ‘talk’ to each other• ISO ILL ‘Compliant’ e.g. Te Puna, CISTI• Interoperability testing• Who and why

ISO ILL Developments

• Relais International: Relais

• Ex Libris: Aleph Integrated ILL

• Innovative: Millennium

• RLG: ILL Manager

ISO ILL Sites

• New ISO ILL sites:– ANL (Relais): Since April 2007– TU (VDX): Since July 2007– Library Link Victoria (VDX): VMVL, VEAR, VBOR, VCCLC,

VFPL, VBAY, VHEI, VBRIM, VCGL, VPRE, VGEE, VWYN, VKING.

– NUWS (Relais): Since August 2007– SFU (Relais): Since August 2007– VDU (VDX): Since August 2007

• Full list of ISO sites available at http://www.nla.gov.au/librariesaustralia/isoill.html

Improving LA Doc Del: How YOU can Contribute

• http://www.nla.gov.au/librariesaustralia/

suggestform.html

Improving LA Doc Del: How YOU can Contribute

• http://www.nla.gov.au/librariesaustralia/suggestform.html

• LADD staff investigate– Configuration: Trial change– System: Hard-coded functionality

Improving LA Doc Del: the VDX Enhancements process

• Virtual Document Exchange (VDX)– OCLC Pica Product– LA Doc Del is based on VDX version 2.7.4

• VUGANZ (VDX Users Group in Australia and New Zealand)

• Annual Call for Enhancements

• Voting

Thankyou

Enhanced Requesting

Enhanced Requesting

• Start an interlibrary loan in Libraries Australia Search

• Finalise in Libraries Australia Document Delivery

What is Enhanced Requesting?

• Optional feature in Libraries Australia Search

• Refers only to the Get this item at other libraries option

• 2 forms suitable for ILL staff or end users• Complete request form for either Loan or

Copy

How does it work?Search and Locate Item Formatted Email

Libraries AustraliaDocument Delivery

Who will use Enhanced Requesting?

• Library Clients

• Library/ILL Staff

Using Enhanced Requesting

Using Enhanced Requesting

Using Enhanced Requesting

Using Enhanced Requesting

Using Enhanced Requestingform for ILL Staff

Using Enhanced Requesting

• If your library is a member of Libraries Australia Document Delivery the request will go to your library’s account.

• Your library can be set up to receive an Email Alert that an Enhanced Request has been submitted from Libraries Australia Search

• The request will not be activated until a staff member at your library authorises it

Using Enhanced Requesting

• If your library is not a member of Libraries Australia Document Delivery, the request is sent to your library’s email address according to the ILRS entry and library staff then process the request.

Using Enhanced Requesting

How to find Outgoing Enhanced requests

How to register for Enhanced Requesting

• Send an email from the form at

Contact Us

You will receive a confirmation email once Enhanced Requesting has been set up.

Further Information

• FAQs at Libraries Australia homepage

Contact Libraries Australia Helpdesk

1800 026 155

librariesaustralia@nla.gov.au

Questions?