levi's (eom) submitted by kanika and urvashi
TRANSCRIPT
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LEVIS(BRANDRESEARCH)
SUBMITTED BY:
RISHI RAJ
REGISTRATION NO-
511137357
ROLL NO-MBASMU0043
SEM-4th
SUB-MARKETING
JULY 2012
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ACKNOWLEDGEMENT
I am Rishi Raj student of ZAKIR HUSAIN INSTITUTE
MBA 4 SEM my subject is marketing .I am very
thankful to my teacher to given me such good and
Knowledgeable project .By doing this project I canUnderstand many things about company and there
marketing system .My project company name is
LEVIS and it is one of the world famous brand.I complete
My project with help of my inter net ,friends ,book and also
with the help of my teachers.
2012JULY
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BONAFIDE CERTIFICATE
Certified that this project LEVIS BRAND studyis the bonafide work of ..RISHI RAJ..who carriedout the project work under my supervision .
SIGNATUREHEAD OF THE DEPARTMENT
SIGNATUREFACULTY IN CHARGE
ZAKIR HUSAIN INSTITUTE BAILY ROAD PATNA
DEPARTMENT NAME- MARKETING
JULY 2012
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INTRODUCTION:
Levi Strauss & Co. (LS&CO.) is one of the
world's largest brand-name apparel
marketers with sales in more than 110
countries. There is no other company with a
comparable global presence in the jeans and
casual pants markets. Today, the Levi's
trademark is one of the most recognized inthe world and is registered in more than 160
countries. The company is privately held by
descendants of the family of Levi Strauss.
Shares of company stock are not publicly
traded.
The company employs a staff ofapproximately 8,850 people worldwide,
including approximately 1,000 people at its
San Francisco, California headquarters.
Levi Strauss & Co currently makes jeans in
approximately 108 sizes and 20 finish
fabrics. With 2007 net sales of $4.1 billion,the company is committed to building upon
strong heritage and brand equity as the
position the company for future
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Levi Strauss & Co. is a worldwide
corporation organized into three geographic
divisions:
Levi Strauss, North America (LSNA)Based in the San Francisco headquarters
Levi Strauss Europe (LSE)
Based in Brussels
Asia Pacific Division (APD)
Based in Singapore
Levi Strauss & Co.'s Asia Pacific Division is
comprised of subsidiary businesses, licensees
and distributors throughout Asia Pacific,
Middle East, Africa and Latin America. The
Division sources, manufactures and markets
Levi's, Dockers, and Levi Strauss
Signature products through 14 affiliates.
The company employs approximately 2,500talented people working together to ensure
that the apparel brands are leaders in this part
of the world. The division is comprised of
both wholly owned-and-operated businesses,
licensees and distributors throughout Asia and
the Pacific including Pakistan.COUNTRIES:
Levi's brand of products are sold in 49
countries, Dockers brand in 31 countries
and Levi Strauss Signature brand in 4
countries:
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Asia Pacific:
Australia, Bangladesh, Brunei, China, Guam,
Hong Kong, India, Indonesia, Japan, Korea,
Malaysia,New Zealand, Pakistan, the Philippines,
Singapore, Sri Lanka, Taiwan and Thailand.
Middle East
Bahrain, Israel, Jordan, Kuwait, Oman, Qatar,
Saudi Arabia and United Arab Emirates
Africa: Mozambique, Namibia and SouthAfrica.
Latin America:
Argentina, Belize, Bolivia, Brazil, Chile,
Colombia, Costa Rica, Ecuador, El Salvador,
Guatemala,Honduras, Nicaragua, Panama, Paraguay,
Peru, Uruguay and Venezuela
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VALUES:
Levi Strauss & Co. has four major core
values. These are
Empathy
Originality
Integrity
Courage
Levi Strauss & Co. says,
Our corporate values -- empathy,originality, integrity and courage -- are the
foundation of our company define who we
are. They underlie how we compete in the
marketplace and how we behave.
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MISSION STATEMENT
The mission of Levis Strauss & Co.
is to sustain responsiblecommercial; success as a global
marketing company
of branded apparel.
We must balance goals of superior
profitability and return on
investment, leadership marketpositions, and superior products and
services. We will conduct our
business ethically and demonstrate
leader ship in satisfying our
responsibilities to our communities
and to society. Our work
environment will be safe and
productive and characterized by fair
treatment, teamwork, open
communications, personal
accountability and opportunities forgrowth and development
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ASPIRATION STATEMENT :
They want a company that make them
proud of and committed to, where all
employees have an opportunity tocontribute, learn, grow and advanced
based on merit, not politics or background.
They want their people to feel respected,
treated fairly, listened to and involved.
Above all, they want satisfaction from
accomplishments and friendships,balanced personal and professional lives,
and to have fun in our endeavors.
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VISION STATEMENT:When LS & Co. describe the future of Levi
they are talking about a building on the
foundation they have inherited: affirmingbest
Of their Companys tradition, closing
gaps that may exist between principles and
practices and updating some of their values
to reflect contemporary circumstances.
HISTORYToday, the Levis brand is an authentic
American icon, known the world over.
Levi Strauss started it 150 years ago &
forever earned a place in history. In 1847,
Levi Strauss, his two sisters & mother
sailed for America where they joined half-
brothers Jonas & Louis in New York. Levi
joined their dry goods business. In 1853,Levi sailed to San Francisco to join dry
goods business and started selling
clothing, bedding & linen to small stores
in California.
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In 1902, Levi died and his two nephews
inherited the business. In 1910s, LS&CO.
received Blue Ribbon highest award for waistoveralls in Panama. One-piece garment for
women was introduced to work and play. In
1930s, the Great Depression stroke & demand
for Levis jeans, shirts and jackets declined.
.In 1991, the first original Levis store wasopened in United States. In 1994, Dockers
brand was introduced in
Europe. It launched its first website in 1995.In
1996; it introduced its Slates brand, a new
style for men
wearing. In 1999, classic 5 pocket pants werereinvented.
In 2000, LS&CO. introduced Levis
engineered jeans TM, the reinvention of jeans
for the new generation. It named No. 2 for
Americas best companies for minorities. In
2003, it celebrated its 150th anniversary of its
founding and 130th anniversary of invention of
blue jeans.
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Within the rapidly changing global picture, themarketers of Levis are monitoring the followingsix major
Environmental Forces:Demographic EnvironmentEconomic EnvironmentNatural EnvironmentTechnological EnvironmentPolitical-Legal Environment
Social-Cultural Environment
MARKET SEGMENTATIONMarket segmentation is the selection ofgroups of people who will be most receptiveto a product. The most frequent methods ofsegmenting include demographic variablessuch as age, sex, race, income,occupation,education, household status, andgeographic location; psychographic variablessuch as life-style, activities,interests, andopinions; product use patterns; and product
benefits. Much segmentation involves
combinationsof these methods. No matter how segmentsare defined, however, they are characterized
by considerablechange over time. Thereadings in this section exemplify areas ofrapid change.
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DemographicSegmentation
geographic SegmentationPsychographic SegmentationBehavioural Segmentation
TARGET MARKET:
501 JEANS targets its market by evaluating the wants of
customers. Mostly Levis targets its market among the
following classes: Upper Class
Upper Middle Class Ta r
get Market Strategy:
Target market strategy adopted by Levis is basically on
having long-term
relations with their customers and to provide them withbetter product.
Benefits of Segmentation:
Levis has got customer oriented approach by segmentation.
Company is promoting its products effectively within
segments by print media as well as electronic media, e.g.
Newspapers, Signboards, Television commercials, Internet,etc. Company is providing their customers with stylish
better quality and different product keeping in view its
cost.
Conditions for effective segmentation:
501 JEANS is fulfilling the conditions for effective
segmentation
BASIS OF MARKET SEGMENTATION
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Segments are strong enough to make profit.
Segments of company are measurable.
Limitation of Segmentation:
Because of segmentation, Levis faces somelimitations.
Lack of awareness in middle class.
Company has to pay extra cost for multi-
advertisement.
In Pakistan they have to face several Cultural
Barriers.
Marketing Research:
According to Levis marketing logistic manager,
their company conducts a research to know
Whats in trend?
What are the needs of customers?
Sources of Data:
Levis gathers data from both primary and
secondary sources. Secondary data is already
available in the company.
To gather primary data, they organize radio showsand music concerts by sponsoring
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PRODUCTS:
Product means set of tangible and intangible attributes
which may include packaging, color, price, quality and
brand plus the sellers services and reputation. A product
may be a place, service, good or promotion.BRANDS:
Brand is a name, term, sign, symbol or design that adds
value to the products. LS & CO. earns remarkable
revenues throughout the year coz its products are
considered to be the worlds largest quality products.
Targetmarket
LS & CO. is basically divided into 3 sub brands i.e.
Levis, Dockers and Levis Strauss Signature. All the
three brands are providing different quality products.
LEVIS:
Invented in 1873, Levi's jeans are the original,authentic jeans. They are the most successful, widely
recognized and often imitated clothing products in the
history of apparel. Levi's jeans have captured the
attention, imagination and loyalty of generations of
diverse individuals.
As the inventor of the category, the Levis brand
continues to define jeans wear with widest range of
products available from quintessential classics, such as
the famous Levi's501 Original jean to favorite fits
and styles in our Red Tab and Levi's Premium
collections.
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DOCKERS:
Launched in 1986 in the United
States, Dockers brand products
and marketing played a major
role in the creation of a newapparel category for men's pants
and the shift to casual clothing in
the workplace. Dockers
Khakisquickly became the No. 1
khaki pant brand in the United
States .In 1988, the brand launched
Dockers for Women, a
feminine interpretation of
Dockers brand apparel. The
line offers fashionable tops,
dress and casual pants and a full
range of accessoriesdesigned
to fit a variety of different body
types and sizes. Today, the
Dockers brand has expanded to
more than 50 countries in every
region of the world with a
complete assortment of stylishand innovative products
including a full line of tops,
footwear, outerwear and
accessoriesfor a broad range
of consumers
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LEVIS STRAUSS SIGNATURE:
The Levi Strauss Signature brand was
launched in 2003 exclusively for consumers
who shop in the mass
channel. The brand gives value-consciousconsumers access to high-quality, affordable
and fashionable jeans
wear from a company and name they trust.
The Levi Strauss Signature brand includes a
collection of denim and non-denim pants,
shirts, skirts and jacketsfor men, women and children all designed with
the high quality.
PRODUCT ATTRIBUTES:
Products are usually considered to be the No.1factor contributing towards building goodwill
of a firm. A product
should be unique, durable, reliable,
comfortable and economical. Following are
some of the basic attributes of
LS&CO.S products
Variety
Features
Design
Colour
Size
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Levis brand has mainly three
broad categories :MENS WEARWOMENS WEARACCESSORIES
Collections of Levis:RED TAB Casual and normalWORKERS Semi formal and casuallookSYKES Sporty look501 Cowboy lookRED LOOP Casual, costly imported
denim fabricThe Range of LEVISIncorporates components like:
Style Design
Price
Colors
Fabric
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VARIETY:Levis products today areperceived by many as asymbol of youth, freedom,confidence, individualism,independence & comfort. LS& CO. provides a wide varietyof products including :
JEANSLevis jeans have been presentat nearly every pivotalmoment in history and culturefor the past 150 years.SHIRTS
COTTON PANTS
ACCESSORIES :BELTSSUNGLASSESWALLETS
LADYS BAGSJACKETSSHOES
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FEATURES:Features are competitive tools thatdifferentiate the companys products fromits competitors products.Following are some of the main anddistinctive features of Levis products.COMFORT:Levisjeans and other products arecomfortable enough to be worn even at thetimes of protest, war,
cultural revolution, relative peace and purefun.DURABILITY:The two figures on the patch of Levis jeanswithwhips in hand pulling in opposite
directions, yet the jeans remainintact; symbolize the strength and durabilityof the Patent rivetedclothing.STYLE:Clothing means more than just fabric,
thread and rivets. To clotheoneself means to put on something thatsymbolizes who you are. Levis
jeans are available in different styles for menand women.
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LEVIS PORTFOLIO ANALYSIS:Levis corporate strategy involves anumber of businesses, so managers can
manage this collection or portfolio ofbusinesses by using a corporate portfoliomatrix.BCG MATRIX:A strategy tool that guides resourceallocation decisions on the basis of market
share and growth rate of SBUs.Boston Consulting Group introduced theidea of BCG matrix that an organizations
businesses could be evaluated and plottedusing a 2*2 matrix to identify which onesoffered high potential and which oneswere a drain on organizational resources.HORIZONTAL AXIS:The horizontal axis represents marketshare which is evaluated as low or high.VERTICAL AXIS:The vertical axis indicates anticipatedmarket growth which is also evaluated as
low or high.
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PRICEIt can be simply defined as:The currency value charged to a Client by thecompany for a product or service.
Is one of the most important elements of themarketing mix, as it is the only mix, whichgenerates a turnover for the organization. Theremaining 3p's are the variable cost for theorganization. It costs to produce and design aproduct, it costs to distribute a product and coststo promote it.List Price:Our all products are sold at listed price, whichare settled by theLevisCompany (Singapore). There is no discount tooffer.
Credit Sales:We also deal with credit sales, but we dontovercharges to the customers, we pay it our selfto the bank (3%).Products are only sold for cash or on credit cards
Discount:We dont give the discount to our customers,even to the employees of the Levis. Our pricesare fixed.Payment Period & Credit Terms aresettled by the company.
Price Determination:
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During the determination of the pricecompany not considered the competitors,
but thestandard that is used is considered.Our price is influenced by the followingfactors:-
Cost of the productAffordable for the target marketDemand of the product
Uniqueness and innovative features of the
productsCompetitors:We are much proud to say with surety thatour products completely satisfy ourconsumers, thats why we dont face muchcompetition in our business. But yet there
are some competitors e.g.Pepe JeansLeeds (US Apparels)GAAP JeansCamb ridgeOur prices are not influenced by the
competitors. Such a stuff, design and fashion whichdont have the enough sales are recall backto the company.Again company issues this stuff to theirown outlets for sale at discount prices at 14August.
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PLACEPlacement
objectives:-. To equalizethe demandand supply ofproducts at allplaces.
To providedesiredproducts atproper place. To fulfill therequirements
of everylocalityaccording tothe taste of thepeople. To increase
the brandequity byreaching everycorner of theworld
Channels:-
Channels of Distribution:LEVIS distributes JEANS bythe Channel Members that isthrough retailerand wholesalers. Retailers:HKB: Defence, Liberty Market ,
Mall MarketRaja Sahib, Link Road Pace,GulbergSheikh Innayat Ullah, Anarkal
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Strate gy:Levis Strategy for Choosing channels isaccording to Product: Mostly Levis is limited
to his wholesalers, becausethe unit value is high and cost related issuesoccur.Location:-Location:-As mentioned earlier the Levi's brand of
products are sold in 49 countries, Dockersbrand in 31 countries andour Levi Strauss Signature brand in 4countries:COUNTIRES:COUNTIRES:These countries are
Australia, Bangladesh, Brunei, China, Guam,Hong Kong, India, Indonesia, Japan, Korea,Malaysia, NewZealand, Pakistan, the Philippines, Singapore,Sri Lanka, Taiwan , Thailand.Bahrain, Israel, Jordan, Kuwait, Oman, Qatar,
Saudi Arabia, United Arab Emirates Angola,Botswana, Mozambique, Namibia , SouthAfrica. Argentina, Belize, Bolivia, Brazil, Chile,Colombia, Costa Rica, Ecuador, El Salvador,Guatemala, Honduras, Nicaragua, Panama,Paraguay, Peru, Uruguay and Venezuela.
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STRATEGIES:LS & CO. placed its products according to following
strategies.Placing according to Class and Attributes:
LS & CO. Positioned its products according to
different classes and
genders.Placing according to Competitors:
LS & CO. Keep in mind the price and quality of the
products and try to make its products better.
Placing according to Price and Quality:
LS & CO. introduces best quality at different prices to
its clients.Placing according to Technology: LS & CO. has tried
to build its image as an innovator by
coming in Pakistan with their Jeans having new and
latest style and look
PROMOTION:Promotion objectives:To inform, persuade and remind thepotential customers about itsproductsIncrease awareness and build
primary demandTo build strong brand equity.Build Companys image asinnovator.To create bonds between public andLevi Strauss by helping the people.To create the importance of itsproducts
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For the promotion of sales Levi Strauss & Co.adopt a very effective but comprehensivestrategy. Levis pays attention to the publicityof its products. The major source of
promotion of levis is done by creating publicrelations. The sales promotion of LEVIStargets the end consumers. Since the Levis
JEANS are in growth stage in Pakistan,therefore, the promotional strategy is basedon persuading of prospective buyers
Levis uses the following promotional strategies topromote its product.
Personal selling selling by the representative of theorganization takes place face to face with finalconsumers.
Mass Selling
Levis does mass selling to inform a bulk of personsby advertising.Advertising:-The type of advertising used by LEVIS.
Competitive advertisingThe advertisement given by the LEVIS stresses on
the demand of the product and enhancement of itsfeatures.Institutional advertising
Levis uses institutional advertising to promotecompanys image by sayingMany Copy the Red Tab No One can copy theOrigina
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Advertising mediums:-The advertising media used by the company areTelevision
Fashion Magazines , NewspapersInternet.Bill boards ,banners etc
Television & Radio:Advertisements of Levi Strauss & Co. are veryinnovative and eye-catching. Buyers are attractedtowards theproduct. The advertisements are placed at theinternational levelFashion Magazines & Newspapers:For fashion magazines and newspapers LS&Co. isa target due to its grand brand equity ,it has
become a benchmark for all the others to follow.The newspaper gives a coverage to the socialevents in which LS &Co takes part with greatinterest. Whereas fashion magazines are alwaysdealing with the gorgeous models working withLS& Co and the unique outfits of the models
Internet.:-Levis provides up-to-date information to theircustomers through electronic media i.e. from theirwebsitBillboards & banners:-Billboards and banners are also used for the
advertisement purpose.
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SALES:Levis holds a very big sales department asit is working in many countries.Level of Distribution Intensity:
Levis is using selective but intensivedistribution level for the distribution of itsproducts . For example in Pakistan Levishas opened its outlets, sales offices andsales branches in major cities like Lahore,Islamabad and Karachi.
Sales Offices and Sales Branches:Sales offices for Levis act as a display centerfor their Products from where thecustomers can get information about latestdesigns and up to date fashion introduced.While the actual sale of the products takeplace at the sales outlet of the company
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SWOT Anal ysis:
Stren gths :
Levis enjoys high brand equity. People all around the
world recognize the brand name.
Levis products are unique and innovative in the style.
A lot of variety is offered by Levis ranging from
sunglasses to skirts and shirts.
The products are renowned and are considered as the
most durable i.e. the long lasting products.
Levis follows a high standard of quality.
Weakness:
Levis products are considered as very expensive.
Therefore a large percentage of people are reluctant to
buy the products.
As no discounts are present and products are sold atfixed prices many customers are lost.
Levis does not provide any services like free delivery
etc.
Opportunities :
Levis can do more well in the women section. This
section is give less importance as compared to the mensection.
The kids section, which has been started from few
years, should also be given proper attention to gain
customers.
Sales promotion can be increased by increasing the
advertisements expenses so as to enjoy a large number
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The main deciding factors for Levis store for
merchandising policyare:
Colour of the month
Space in store or store capacity
How much buffer stock to carry
General trends in the market place
Categories of performance
Category life cycle
Sales forecast
Daily Sales Report (DSR)
Moving merchandise and stock report
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Promotion:
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Mumbai: It seemed like
a clever marketing
gimmick when Levi
Strauss (India) Pvt. Ltd
offered an instalment
plan in September for
people buying its jeans
and other products.
The American jeans and casual wear
manufacturer is launching its brandLevi's 501 in India, and Akshay kumarwill be seen fronting its advertisingcampaign, which will be released by theend of the month.
The ads have been shot in the US and
will feature supermodel Sara alongsideAkshay.
The campaign is based on the theme ofLive Unbuttoned and from the look ofthis teaser photo, it seems set to be ascorcher
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As a celebration of its 15 years run in
India, denimwear brand Levi's
announced its latest initiative for the
young consumers as - 'Change your
World' campaign. The brand will offer
fellowships of Rs 1 lakh each to 15
passionate youngsters who want to
follow their dreams. Explaining the
concept behind this motivational
campaign, Shyam Sukhramani,Marketing Director, The Levi's Brand -
India, commented, "When you are
young, you just want to go out and do
your own thing. Similarly, when a
consumer wears a pair of Levi's jeans,
he or she dons a certain spirit. We arehere to celebrate that coming of age.
Our target audience is 15 to 30 years."
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Keeping in mind the net savvy
generation, the online medium will
be utilised as a strong platform for
the campaign that will run till 9thJune. Also, since the rock band
scenario in India is rapidly
evolving, the brand is exploring
musical possibilities to connect
better with the modern consumers.
Sukhramani further elucidates,"Levi's has been the originator of
jeans and the brand has been
closely asociated with music for
over 80 years now. With the
'Change your World' campaign we
will salute the aspiring youth bands
that create original music. They
can upload their music on our
website for free. Based on the
number of downloads we will
identify the most popular rock
band and give them the
opportunity to cut a music videothat will also feature our brand
ambassador Priyanka Chopra."