leveraging technology to increase productivity

14
74 Wellington St. East Suite 100 Aurora, ON, L4G 1H8 E-Mail : [email protected] Phone : (905) 713-1235 www.websan.com Leveraging Technology to Increase Productivity April 28 th , 2009

Upload: websan-solutions-inc

Post on 23-Jun-2015

422 views

Category:

Technology


0 download

TRANSCRIPT

Page 1: Leveraging Technology to Increase Productivity

74 Wellington St. East Suite 100 Aurora, ON, L4G 1H8E-Mail : [email protected] Phone : (905) 713-1235 www.websan.com

Leveraging Technology to Increase Productivity

April 28th, 2009

Page 2: Leveraging Technology to Increase Productivity

© 2008 WebSan Solutions Inc.(#)

Agenda

Brief history of WebSan Solutions Inc.

What is ERP?

What is “best of breed” systems

How integrating technology can help you!

Page 3: Leveraging Technology to Increase Productivity

© 2008 WebSan Solutions Inc.(#)

WebSan Solutions

Started in September, 2000

IT Consulting firm made up of past Corporate Executives, with extensive experience implementing systems globally

Support 60+ sites all over the world

Specialists in:– Warehouse Management Systems– Enterprise Resource Planning Systems– EDI (Electronic Data Interchange)

Page 4: Leveraging Technology to Increase Productivity

© 2008 WebSan Solutions Inc.(#)

What is ERP?

Enterprise Resource Planning (ERP)– A software package that provides the function of multiple

areas of a business e.g.:• Purchasing, Accounts Payable• General Ledger• Accounts Receivable, Cash Management• Inventory Management, Warehouse Management• Human Resources, Payroll• CRM (Customer Relationship Management)

– Examples :• SAP• Oracle• Microsoft Dynamics GP (Great Plains)

Page 5: Leveraging Technology to Increase Productivity

© 2008 WebSan Solutions Inc.(#)

What is Best of Breed?

Best of breed systems specialize in one particular area of a business :– CRM

• Salesforce.com• Sage CRM

– Accounting• Quickbooks• ACCPAC

– Warehouse Management• Accelos• Highjump

Page 6: Leveraging Technology to Increase Productivity

© 2008 WebSan Solutions Inc.(#)

Best of Breed vs. ERP

Why choose one over the other?– ERP systems are generally good in most areas,

but are not strong in all.• For instance, one system may specialize in

Manufacturing and another may be a good Accounting system

– Best of breed systems are very good at one area, but weak in others

Combining best of breed systems in your core areas and using ERP for the rest can work well.

Page 7: Leveraging Technology to Increase Productivity

© 2008 WebSan Solutions Inc.(#)

How to Leverage Technology

Meet John– Runs a Growing Association of

Golfers– Has grown membership over the

years through various offerings :• Chat rooms and forums to fill foursomes

in local areas• Directory of “great courses to play” in

each area• Social functions

– Has struggled with improving profitability and growing membership further

Page 8: Leveraging Technology to Increase Productivity

© 2008 WebSan Solutions Inc.(#)

Technology…

One day he got a great idea! Start offering products at discounted prices to his members!– Golf shirts– Golf balls– Golf bags

He set up an arrangement with a supplier to ship direct to his membersMembership increased and profits climbed!

Page 9: Leveraging Technology to Increase Productivity

© 2008 WebSan Solutions Inc.(#)

The Process

Web SiteOnline Catalogue

and Ordering

Print Order List Daily

Fax Orders to Suppliers

Suppliers Ship to Customers

Proof of Shipment

John manually invoices customer

John pays supplier

John chases customer for

payment

Accounting System(ERP)

Online OrderingSystem (Best of Breed)

Page 10: Leveraging Technology to Increase Productivity

© 2008 WebSan Solutions Inc.(#)

Eventually…

His assistant couldn’t keep up with all of the manual paperwork

Customer orders were shipping late

Suppliers weren’t getting paid on time

He hired more people to help, but then…

Page 11: Leveraging Technology to Increase Productivity

© 2008 WebSan Solutions Inc.(#)

What now?

Membership fell and so did profits…

His time and his staff’s were spent chasing orders and answering complaints

Something had to change…

Page 12: Leveraging Technology to Increase Productivity

© 2008 WebSan Solutions Inc.(#)

The Change – Integrate!

John meets with an IT consultant and discovers there’s a better way…Link his website and his accounting system to AUTOMATE :– Order Management– Supplier Communication– Invoicing

He also implemented automatic credit card processing on his website to improve his cash flow

Page 13: Leveraging Technology to Increase Productivity

© 2008 WebSan Solutions Inc.(#)

Web SiteOnline Catalogue

and Ordering

Send Orders to Suppliers

Suppliers Ship to Customers

Proof of Shipment

John pays supplier

Credit Card Company

John gets paid by credit card

company immediately!

Integration of SystemsEDI link

Page 14: Leveraging Technology to Increase Productivity

© 2008 WebSan Solutions Inc.(#)

The Lesson

IT Systems were made to make your life easier!– As we grow, we use “sneaker-net” to take the

place of automation– Manual processes can become overwhelming

quickly and increase costs and decrease customer satisfaction

Stay ahead of the curve!– Use “best of breed” systems where it matters– Integrate them with strong ERP systems to

streamline your business!