leveraging ehs management systems to shift ehs … · iso 9001, iso 14001 and ohsas 18001 only....

Leveraging EHS Management Systems to Shift EHS Thinking and Performance

Peggy Spurlock, Sr. Manager, Safety & EnvironmentalSchneider Electric

Confidential Property of Schneider Electric |


Schneider Electric, the Global Specialist in Efficient Energy Management and Automation

Balanced geographies – FY 2015 revenues

27%North America

18%Rest of World

26%Western Europe

29%Asia Pacific

€26.6 billionFY 2015 revenues

160,000+people in 100+ countries

~5%of FY revenues devoted to R&D

Four integrated and synergetic businesses FY 2015 revenues

45% 21% 20% 14%

IndustryBuildings & Partner Infrastructure IT


Business practices

Products and sites

Employees

Communities

Fostering energy access

Innovation

People

Business

Fighting fuel poverty

Active energy efficiency, Energy management & Sustainability services Spreading access to

reliable, affordable and clean energy through a combined approach of training, offers, business models and investment

Smart cities

A measured commitment: The Planet & Society Barometer

most Sustainable Corporations in the world in 2015

• Measuring sustainability• Communicating quarterly• Auditing annually by a third party

Sustainability is mission critical

Solutions for efficiency Ethics & Responsibility Solutions for energy gap

#9 in the Global 100

Smart grid (renewable, flexible distribution, electric vehicle, demand response)


Sustainability is mission critical

Agenda


1 Our story

2 Our barriers

3 Our improvements

4 Next steps

ISO14001 OHSAS 18001

ISO9001

ISO50001

IMS

Our story



• Started with one region; driven by Quality team

• Received management support first

• Pulled together working team

• Set up communication

• Rushed to meet first deadlines

• Integration by group versus standard

Where do we begin?2014

Confidential Property of Schneider Electric

China30

EAJP33

India32

NAM

SAM

EMEA

Phase II (initiated 2014/9)

Phase III (start 2015/9)

CIS

Planned rollout in phasesISO 9001, ISO 14001 and OHSAS 18001 only


Certificates for Central Office and 200+ Entities


Our barriers


• > 100 countries organized by regions

Readiness

Reporting structures

Cultures

• Functional differences between quality & safety & environmental

• Communication tools

• How to manage change

Our complexity


• Focus was on quick implementation of systems to meet deadlines

• Integration of management systems were not always complete

• Integration of management system concepts into normal business processes not complete

Management review

Internal auditing

• Lack of visibility at the central office level

• This was new territory for us!

Additional barriers


Our improvements


Where are we today?Phase III: EMEA Product & ETO, including CISWave 1: 2016Q1 (Certificate Issued)Wave 2: 2016Q2 (Audit completed)Wave 3: 2016Q3 (Transferring in progress)Wave 4: 2016Q4 (Planning with IA to be signed)Wave 5: 2017Q2 (Pending)

New IMS Cycle Audit

Y2014 Y2015 Y2016 Y2017

Integrate ISO50001

ISO 9001/1400 V2015 Transfer

Phase III

Phase II (NAM & SAM)

Phase I (China, India, EAJP)


•Communicate the importance.

•Establish the quality policy & objective.

•Conduct the management review.

•Provide the resources.

Top Management Program Leader (PL) Core Team Local Contacts

•Coordinate and runoverall GSC IMS program at the GSC level according to rules defined by Top Management & MR.

•Led the Core Team and Local Contacts to deploy IMS program.

•Update the progress to Top Management & MR, and ask support as necessary.

•Coordinate with other SE teams.

•Set-up and deploy the necessary global processes.

• Prepare and manage the global level document and record.

•Assist MR & PL to monitor global performance and CA/PA.

•Coordinate the internal & external audit.

•Ensure the global processes are deployed.

•Manage the necessary local processes.

•Prepare and manage local document and record.

•Monitor local performance and CA/PA.

•Conduct local internal audit and management review.

•Host external audit.

GSC – Integrated Management System (IMS)

Original structure

Management Representative (MR)

•Ensure the necessary processes are established, deployed and maintained.

•Monitor and report the performance and identify the need of improvement.

•Ensure the promotion of awareness of customer requirements.

•Provide support.


•Establish Central Office

•Global Manual/Procedure Review & Revision

•Implement and certify China sites

•Implement and certify NA Sites

•Conduct the management review.

•Provide the resources.

2015 – EstablishIMS Foundation

2017 – FoundationalChange Management

and Continuous Improvement

2018 – Standardizationand Link to SE Initiatives

2019 – ContinuousImprovement

•Manage changes in Standards

•New Versions•Added Standards•Move from OHSAS to ISO

•Add non-GSC entities?.

•Revisions to key tools: Lotus Notes Database

•Evaluate, identify, select and begin implementation of Global CAPA management tool

•Set-up and deploy the necessary global processes.

• Prepare and manage the global level document and record.

•Assist MR & PL to monitor global performance and CA/PA.

•Coordinate the internal & external audit.

•Ensure the effectiveness and efficiency.

•Manage the necessary processes.

•Prepare and manage local document and record.

•Monitor local performance and CA/PA.

•Conduct local internal audit and management review.

•Host external audit.

GSC – Integrated Management System (IMS) – Long View

How we want our structure to be

2016 – ExpandIMS Foundation

(Geography and Scope)

•Ensure the necessary processes are established, deployed and maintained.

•Develop and establish standardized internal auditor program

•Change Management

•Identify additional opportunities for standardization and efficiency


• Focus on integration of processes, especially internal audit processes

• Develop database with global visibility on

Nonconformances

CAPA

Compliance assessments

• Transition to ISO 9001/14001:2015; ISO 45001 when available

Additional improvements


Next steps


• Work as a team across geography and function• Communicate routinely• Follow through with plans• Manage change as it comes• See the bigger picture• Work to make this a sustainable process

– Review auditing process– How to conduct management reviews– Integrate where possible

Next steps…

Our technologies ensure thateverywhere, for everyone and at every moment.


leveraging ehs management systems to shift ehs … · iso 9001, iso 14001 and ohsas 18001 only....

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