level three ocr

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Page 1: Level Three OCR
Page 2: Level Three OCR

The principles of effective communication.

There are many different types of communication that a company can use to make it affective. For example,

•To know your audience – Keep eye contact with your audience throughout the time you are speaking.

•Be concise – To keep what you are talking about short and straight to the point.

•Speak about all of the information – This means to inform your audience about all of the different information on your topic.

•Headings and bullet points – If you have more than one subject, always use headings. If you have a list of items, always use bullet points.

•Keep paragraphs to one idea – Keep your paragraph information to one idea.

Page 3: Level Three OCR

The principles of effective communication.

• Appropriate language – Use the appropriate language for the situation your in or the person your talking to.

• Proof read your work – Read over your work for any mistakes.

• Internal communications – These are things such as memos, letters, etc.

• External communications – These are things such as letters, reports, etc.

Page 4: Level Three OCR

The purpose of effective communication.

There are many different reasons as to why it effective communication is needed. The purpose of having communication is to be able to;

•Inform someone about a certain topic.

•Send an urgent message to someone.

•To be able to talk to other people in different countries.

•To educate someone.

Page 5: Level Three OCR

• Business letters

• Memos

• Email

• Reports

• Leaflets, posters and flyers

Types of written business communication.

Here are a few examples of written communications that a business may use;

Page 6: Level Three OCR

Barriers to effective communication.There are many different barriers to effective communication. I have three different examples of barriers to talk about,. First example:

•Age – Age is a barrier to effective communication because it depends who you are talking to for you to know what is appropriate language to use.

•Gender – Gender is a barrier to effective communication because people could feel as if they are getting discriminated against.

•Culture – culture is a barrier to effective communication because people may not be able to speak much English or understand much English.

Page 7: Level Three OCR

How can potential barriers be reduced.

There are many ways that you can reduce potential barriers of effective communication. For example;

•Learn about different cultures.

•Avoid using personal dialect – treat people the way you would want to be treated.

•Avoid physical barriers – being hungry, tired, uncomfortable.

•Listen to others and try to understand their opinion even if you do not agree.