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CHW Consulting report summary Objectives CHW Consulting was engaged by CanNET Victoria to provide a design solution based on the requirements of their multi-disciplinary team meetings (MDMs). During the first phase of the CanNET Victoria project an online meeting technology (OMT) was identified and utilised to facilitate linkages for regional cancer clinicians to MDMs. Evaluation of the OMT has been positive however the process of using it in conjunction with existing video conferencing equipment is unwieldy and continues to require support of project staff. This project was commissioned with the following objectives, to: simplify the use of ICT currently used to facilitate linkages in MDMs design and implement a solution that improves the quality of the audio and visual components of the online meeting enable a number of applications from a variety of sources to be integrated and accessible during online meetings define a solution for utilising ICT for MDMs that is transferable to other sites Method CHW Consulting attended site visits at the following locations to observe MDM meetings; a) Room 3.1 / 3.2, Austin Tower, Austin Hospital b) Peter Mac Conference Room, Epworth Eastern, Box Hill Hospital c) Pathology Seminar Room, Northern Hospital Epping The purpose of these site visits was to gain an understanding of the functional and technical requirements of the MDM’s and identify existing issues. Results This report describes the audio visual (AV) design concepts and solutions proposed for the NEMICS MDMs. The general design concepts, minimal functional and technical requirements of each type of AV system are included. The design concepts reflect the requirements as outlined during the observation of several MDMs by CHW. Section 2 of the report describes solutions and recommendations for host sites where MDMs are conducted and linkages using OMT occur for remote MDM participants. The recommendations include: minimum room/equipment requirements design recommendations conceptual system schematics system functionality audio visual equipment specifications Section 3 describes in more detail the technical, operational and minimum system requirements for meetings utilising OMT. Options have been provided to enable greater understanding of the types of technologies and infrastructure models available within the OMT market. The infrastructure solutions described are: subscription based

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CHW Consulting report summary

Objectives CHW Consulting was engaged by CanNET Victoria to provide a design solution based on the requirements of their multi-disciplinary team meetings (MDMs).

During the first phase of the CanNET Victoria project an online meeting technology (OMT) was identified and utilised to facilitate linkages for regional cancer clinicians to MDMs. Evaluation of the OMT has been positive however the process of using it in conjunction with existing video conferencing equipment is unwieldy and continues to require support of project staff.

This project was commissioned with the following objectives, to:

simplify the use of ICT currently used to facilitate linkages in MDMs design and implement a solution that improves the quality of the audio and visual components of the online meeting enable a number of applications from a variety of sources to be integrated and accessible during online meetings define a solution for utilising ICT for MDMs that is transferable to other sites

MethodCHW Consulting attended site visits at the following locations to observe MDM meetings;

a) Room 3.1 / 3.2, Austin Tower, Austin Hospitalb) Peter Mac Conference Room, Epworth Eastern, Box Hill Hospitalc) Pathology Seminar Room, Northern Hospital Epping

The purpose of these site visits was to gain an understanding of the functional and technical requirements of the MDM’s and identify existing issues.

ResultsThis report describes the audio visual (AV) design concepts and solutions proposed for the NEMICS MDMs. The general design concepts, minimal functional and technical requirements of each type of AV system are included. The design concepts reflect the requirements as outlined during the observation of several MDMs by CHW.

Section 2 of the report describes solutions and recommendations for host sites where MDMs are conducted and linkages using OMT occur for remote MDM participants.

The recommendations include: minimum room/equipment requirements design recommendations conceptual system schematics system functionality audio visual equipment specifications

Section 3 describes in more detail the technical, operational and minimum system requirements for meetings utilising OMT. Options have been provided to enable greater understanding of the types of technologies and infrastructure models available within the OMT market. The infrastructure solutions described are: subscription based internally hosted externally hosted

Finally the report includes budget estimates for each of solutions.

Recommendations It is the intent that this report informs improvements to the MDM facilities within NEMICS and the information should also be of value in the design and planning of existing and future MDM meeting rooms in other areas.

For further information regarding the project please contact:Sandi May (CanNET Victoria Project Officer) on 03 9496 3809 or email [email protected] Matthew Pollard (CanNET Victoria Project Officer) on 9496 3828 or email [email protected]

T E C H N O L O G Y D E S I G N & I N T E G R A T I O N

ICT & Audio Visual Services

Solution Guidelines

for

CanNET Victoria &

North Eastern Melbourne Integrated Cancer Service (NEMICS)

MDM ICT Project

Reference: document.doc

Revision: B

Date Issued: 20/05/2023

C H W C o n s u l t i n g P t y L t d I GROUND FLOOR, 318 KING STREET, MELBOURNE VICTORIA 3000 AUSTRALIA I c h w . c o m . a uACN 103 605 027 ABN 69 716 913 466 I PHONE + 6 1 3 9 6 0 1 6 5 5 5 I F A X + 6 1 3 9 6 7 0 0 8 9 8 I E M A I L i n f o @ c h w . c o m . a u

DESIGN Communications Information Technology Security Audio Visual Videoconferencing INTEGRATION Multimedia Control Systems Networks Building Technology Data Centres

CanNET Victoria & North Eastern Melbourne Integrated Cancer Service ICT and AV ServicesMDM ICT Project Solution Guidelines

Table of Contents

REVISION HISTORY.................................................................................................................................. III

SECTION 1 INTRODUCTION................................................................................................................. 1

1.1 GENERAL.......................................................................................................................................... 11.2 BACKGROUND................................................................................................................................. 11.3 SITE VISIT FINDINGS.......................................................................................................................21.4 PROJECT DEFINITIONS...................................................................................................................41.5 TECHNICAL DEFINITIONS...............................................................................................................4SECTION 2 MDM SOLUTION DESCRIPTION.......................................................................................6

2.1 GENERAL.......................................................................................................................................... 62.2 AUDIO VISUAL DESIGN STRATEGY..............................................................................................62.3 DESIGN STANDARDS...................................................................................................................... 62.4 DESIGN CONSIDERATIONS AND LIFECYCLE...............................................................................72.5 MDM HOST ROOM............................................................................................................................ 72.5.1 Description...................................................................................................................................... 72.5.2 Minimum Room Requirements........................................................................................................72.5.3 Design Recommendations..............................................................................................................82.5.4 Conceptual System Schematic........................................................................................................82.5.5 System Functionality....................................................................................................................... 82.6 REMOTE MDM PARTICIPANT.........................................................................................................92.6.1 Description...................................................................................................................................... 92.6.2 Minimum Equipment Requirements................................................................................................92.6.3 Conceptual System Schematic........................................................................................................92.6.4 System Functionality..................................................................................................................... 102.7 AV EQUIPMENT SPECIFICATIONS...............................................................................................102.7.1 Video / Data Projectors.................................................................................................................. 102.7.2 Projection Screens........................................................................................................................ 112.7.3 Large Flat Panel Displays..............................................................................................................112.7.4 Video Matrix Switchers and Video Processing Equipment............................................................122.7.5 PTZ Cameras................................................................................................................................ 122.7.6 Front of House Speakers...............................................................................................................122.7.7 Ceiling Speakers........................................................................................................................... 132.7.8 Audio Amplifiers............................................................................................................................ 132.7.9 Digital Audio Processors...............................................................................................................132.7.10 Wireless Boundary Microphones...................................................................................................142.7.11 Control Systems............................................................................................................................ 14

SECTION 3 ICT REQUIREMENTS.......................................................................................................15

3.1 OMT INFRASTRUCTURE...............................................................................................................153.1.1 General.......................................................................................................................................... 153.1.2 Overview....................................................................................................................................... 153.1.3 Subscription Based Solution..........................................................................................................153.1.4 Internally Hosted Solution..............................................................................................................163.1.5 Externally Hosted Solution............................................................................................................173.2 OMT SOLUTION OPTIONS.............................................................................................................173.3 MDM APPLICATION REQUIREMENTS..........................................................................................183.3.1 Application Sharing....................................................................................................................... 183.3.2 Recommendation - Option 1.........................................................................................................19

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3.3.3 Recommendation - Option 2..........................................................................................................203.3.4 Virtual Network Computing (VNC) Software..................................................................................213.3.5 Multiple Keyboard & Mouse Control..............................................................................................213.3.6 Recommendation.......................................................................................................................... 213.3.7 Microscope Digital Camera...........................................................................................................223.3.8 Recommendation.......................................................................................................................... 223.3.9 OMT Administration....................................................................................................................... 223.3.10 OMT Host PC Hardware................................................................................................................233.3.11 Recommendation.......................................................................................................................... 233.3.12 Network considerations................................................................................................................. 233.3.13 Local Area Network....................................................................................................................... 243.3.14 Wide Area Network....................................................................................................................... 243.3.15 MDM Host Internet Access............................................................................................................243.3.16 MDM Remote User Internet Access..............................................................................................243.3.17 Network Traffic Shaping................................................................................................................243.3.18 Recommendation.......................................................................................................................... 253.4 BUDGET ESTIMATES..................................................................................................................... 263.4.1 High Specification System.............................................................................................................263.4.2 Mid Specification System..............................................................................................................263.4.3 Lower Specification System..........................................................................................................26APPENDIX A – OMT SOLUTIONS............................................................................................................ACISCO WEBEX............................................................................................................................................ iOFFICE COMMUNICATIONS SERVER (OCS).......................................................................................... iiiATTEND ANYWHERE VIDYO.................................................................................................................... viTANDBERG VIDEO COMMUNICATIONS SERVER................................................................................viiiAPPENDIX B – BUDGET ESTIMATES......................................................................................................B

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REVISION HISTORY

Revision Revision Description Designed QA Checked

Approved IssueDate

A First Issue for Client Approval TH/ SN PC TH 1/10/2010

B Final Issue

Design option for Box Hill added

Administration of OMT added

Updated background information

Included Application sharing options in budgets

Updated to reflect NEMICS comments

TH/SN PC TH 10/11/2010

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SECTION 1 INTRODUCTION

1.1 GENERAL

CHW Consulting has been engaged by CanNET Victoria and North Eastern Melbourne Integrated Cancer Service (NEMICS) to provide a design solution based on the requirements of their multi-disciplinary team meetings.

This report describes the audio visual design concepts and solutions proposed for the NEMICS MDM’s. The general design concepts, minimal functional and technical requirements of each type of AV system will be included. The design concepts reflect the requirements as outlined during the observation of MDM’s by CHW.

1.2 BACKGROUND

CanNET Victoria and NEMICS have been utilising Online Meeting Technologies (OMT) to facilitate their MDMs. A pilot project with software recommended by Cancer Services Network National Demonstration Program (CanNET Victoria) has been running for 12 months and is now under review.

The MDM ICT Project objectives are as follows;

a) simplify the use of ICT currently used to facilitate linkages in MDMs

b) design and implement a solution that improves the quality of the audio and visual components of the online meeting

c) enable a number of applications from a variety of sources to be integrated and accessible during online meetings

d) define a solution for utilising ICT for MDMs that is transferable to other sites

CHW have reviewed the current systems and have made design recommendations to help improve the overall functionally of the technologies used within the MDM.

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CanNET Victoria & North Eastern Melbourne Integrated Cancer Service ICT and AV ServicesMDM ICT Project Solution Guidelines

1.3 SITE VISIT FINDINGS

CHW Consulting attended site visits at the following locations to observe MDM meetings;

a) Room 3.1 / 3.2, Austin Tower, Austin Hospital

b) Peter Mac Conference Room, Epworth Eastern, Box Hill Hospital

c) Pathology Seminar Room, Northern Hospital Epping

The purpose of these site visits was to gain an understanding of the functional and technical requirements of the MDM’s and identify existing issues.

Information gathered was used to help CHW formulate design recommendations contained in this document.

The following are CHW’s observations in regards to each MDM room specified above;

Room 3.1 / 3.2, Austin Tower, Austin Hospital

The following is a summary of observations and finding from meetings attended by CHW at Room 3.1/3.2 at the Austin Hospital.

a) Multiple PC’s used to display different applications and displayed via different methods eg. PC 1 (HP Desktop) used for Webex and medical applications with image projected. PC 2 (Dell Laptop) used to display Pathology images with display shown on 42’ Plasma

b) Multiple keyboard inputs are desired

c) Split screen is not a preferred solution

d) A larger plasma screen would be preferred

e) Far end participant is not shown on either display this would be preferred

f) Control from the rear of the room would be a good option for presenters

g) Colour rendition on the projector is poor when using Webex

h) Audio clarity is poor sending/receive from remote sites

i) Digital Microscope connected to Plasma shows a consitent wave through the image

j) All clinical applications are accessible via Austin network

k) PC 2 was not connected to the network. Operated reported difficulty connecting to wireless LAN and reliability issues with performance

l) PC 2 was displaying multiple errors when trying to run Motic application

m) Clear One conference microphones used

n) Sony PTZ camera signal converted to enable use with PC. Image quality poor

o) Image quality of medical imaging applications regarded as adequate

p) Separate Webex PC (Laptop) used for admistration and chat purposes. This was connected to the internet via a 3G broadband modem not the Austin Network

q) All applications to be shown on projected screen was desirable

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r) Monitoring of the Webex software was required by meeting facilitator

s) AMX control system wasn’t used to facilitate operations during the meeting

t) Microphone coverage does not including people standing at back of room

u) Site currently used primarily as a host site

Please note Webex with remote participants was observed in this meeting room.

Peter Mac Conference Room, Epworth Eastern, Box Hill Hospital

The following is a summary of observations and finding from meetings attended by CHW at Peter Mac conference room, Epworth Eastern, Box Hill Hospital

a) 2 x Data Projectors used for display

b) Dedicated PC for MIA connected to MIA network

c) Dedicated PC for Peter Mac connected to Peter Mac Network

d) Very limited network access between Peter Mac and Eastern Health

e) All computers extremely slow causing multiple delays

f) Conference phone used for audio conference

g) Sharing of application from single PC desired

h) Digital Microscope

Please note Webex was not used during the observation of this MDM

Pathology Seminar Room, Northern Hospital Epping

The following is a summary of observations and finding from meetings attended by CHW at Pathology Seminar Room, Northern Hospital Epping

a) Same AV setup as Austin 3.1/3.2

b) 3rd Display screen desired

c) Would benefit from ceiling speakers during OMT

d) Austin Health PC accessing Northern Hospital PACS was very slow

e) Audio conference via Cisco IP Handset

f) AMX touch panel not working correctly. AMX access point was in close to Cisco Wireless Access Point. May require tuning for correct operation

g) Site potentially used a host site and for remote participants

Please note Webex was not used during the observation of this MDM

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1.4 PROJECT DEFINITIONS

The following definitions shall apply to this RFP:

CHW CHW Consulting Pty Ltd

NEMICS North Eastern Metropolitan Integrated Cancer Service

CanNET Victoria Cancer Services Networks National Demonstration Program Victoria

MDM Multi-Disciplinary Meetings

OMT Online Meeting Technology

1.5 TECHNICAL DEFINITIONS

The following technical definitions shall apply to this report:

AAC Advanced Audio Coding

ACA Australian Communications Authority

AEC Acoustic Echo Cancellation

ANSI American National Standards Institute

AV Audio Visual

CAD Computer Aided Drawing

CAM Camera

CAT5e Category 5e UTP cabling

CAT6 Category 6 UTP cabling

CMS Centralised Management System

Codec A device capable of coding and encoding a digital stream of data

DICOM Digital Imaging and Communications in Medicine

DOC CAM Document Camera / Digital Presenter

DVI Digital Visual Interface

DTV Digital Television

DVR Digital Video Recorder

FOH Front of House

FOV Field of View

Gbps Gigabits per second

HD High Definition

HDMI High-Definition Multimedia Interface

I/O Input / Output

IP Internet Protocol

IR Infra-Red

ISDN Integrated Services Digital Network

kbps Kilobits per second

ICT Information and Communication Technologies

IPTV Internet Protocol Television

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IT Information Technology

LAN Local Area Network

LCD Liquid Crystal Display

LED Light Emitting Diode

Mbps Megabits per second

Mic Microphone

MPEG Moving Picture Experts Group

NTSC National Television System Committee (broadcast standard)

PAL Phase Alternating Line (broadcast standard)

PC Personal Computer

PoE Power over Ethernet

PIP Picture In Picture

PTZ Pan Tilt Zoom (camera)

RGBHV Red Green Blue Horizontal sync Vertical sync

RJ45 Registered Jack 45. Standard computer networking connectors

RJ11 Registered Jack 11. Standard telecommunications connectors

RMS Root Mean Squared

RS232 / RS485 Recommended Standard 232 / 485. Used for serial binary single-ended data/control signals

Rx Receiver

SCS Structured Cabling System

TCP-IP Transmission Control Protocol – Internet Protocol

TIA/EIA Telecommunications Industry Association/Electronic Industry Association

Tx Transmitter

USB Universal Serial Bus

VC Videoconferencing

VGA Video Graphics Adaptor

VLAN Virtual Local Area Network

VNC Virtual Network Computing

WAN Wide Area Network

WAP Wireless Access Point

Wi-Fi Wireless Fidelity

UTP Unshielded Twisted Pair

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CanNET Victoria & North Eastern Melbourne Integrated Cancer Service ICT and AV ServicesMDM ICT Project Solution Guidelines

SECTION 2 MDM SOLUTION DESCRIPTION

2.1 GENERAL

The following section details the minimum audio visual requirements for NEMICS MDM participants.

Each system will utilise the nominated OMT solution in order to participate in the MDMs.

2.2 AUDIO VISUAL DESIGN STRATEGY

Any upgrade to rooms with audio visual (AV) systems will be designed to assist in conducting MDMs using OMT, by improving communications, and usability of software and hardware systems. Special considerations will be imparted for the following design aspects:

a) Quality of the local and remote sound

b) Quality of clinical information display across the MDM

c) Operability (user friendliness)

d) Manageability and maintainability

e) Cost efficiency (to install and operate)

f) Technology (modern, up to date)

g) Aesthetics

h) Re-use of existing equipment where possible

i) Flexibility (to enhance and upgrade)

j) Lifecycle (equipment longevity)

2.3 DESIGN STANDARDS

The following standards will be complied with for any audio visual upgrade works:

ANSI/INFOCOMM 1M-2009 Audio Coverage Uniformity in Enclosed Listener Areas

AS/NZS3000: Electrical Installations.

AS3080: Integrated Telecommunications Cabling Systems for Commercial Premises.

AS3084: Telecommunications Installation, Pathways and Spaces for Commercial Buildings.

AS1127 PT 1-9 inc: Sound System Equipment.

AS1633: Acoustic Glossary of Terms & Related Symbols.

AS1044 Limits of Electromagnetic Interference

AS3159: Electronic Sound and Vision Equipment.

AS3250: Approval and Test Specifications – Mains Operated Electronic and Related Equipment.

IEC118-4 Electro acoustics – Hearing aids – Part 4: Induction loop systems for hearing aid purposes – Magnetic field strength

TS 001, TS 008 and TS 009: ACA Technical Specifications.

CE marked: Complying with EEC directives 73/23 “low voltage” and 89/336 “electromagnetic compatibility”.

C-tick: Complying with Australia and New Zealand EMC Framework requirements.

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CanNET Victoria & North Eastern Melbourne Integrated Cancer Service ICT and AV ServicesMDM ICT Project Solution Guidelines

2.4 DESIGN CONSIDERATIONS AND LIFECYCLE

The audio visual solution provided will be of the latest proven technology. The system design will consider lifecycle, upgradeability and expandability. It should be noted that given the constant advancements in OMT, the nominated solution may be superseded by other technologies within several years.

Certain existing AV infrastructure may already be at the end of its life, or better models may be available which would improve the quality of the MDMs (e.g. DICOM certified projectors).

Upgrade requirements and costs are to be determined for audio visual systems on a room by room basis. The core design philosophy however will be that the solution will work functionally, regardless of whether MDM meeting rooms have the latest AV infrastructure or not. Certain infrastructure is required in order to achieve a desirable level of quality.

2.5 MDM HOST ROOM

2.5.1 Description

A typical MDM Host Room shall be defined as an audio visual presentation space with the ability to host MDMs and engage with both local remote participants (e.g. an oncologist from home via a laptop).

The Room will require access to both a LAN and the Internet with existing audio visual presentation equipment such projectors and/or flat panel display, speakers, a touch panel interface and user PCs (running medical imaging applications such as PACS) and the ability to plug in additional computers or laptops.

Examples of rooms which would be classified as MDM Host Rooms include, but are not limited to:

a) Room 3.1 / 3.2, Austin Tower, Austin Hospital

b) Peter Mac Conference Room, Epworth Eastern, Box Hill Hospital

2.5.2 Minimum Room Requirements

As a minimum to complete an OMT with local and remote participants, it is recommended each MDM Host Room contain with the following:

a) Dual displays (projectors and/or flat panel displays)

b) Speaker system/s (stereo front of house and ceiling speakers)

c) Primary PC to chair MDM and run medical imaging applications (PACS, MedView, Web 1000)

d) Access to CanMAP database from either PC located in MDM room

e) Secondary PC/s to run additional medical imaging applications (Pathology) and digital microscopes as required

f) Wireless table microphones and interface to OMT Computer or Laptop

g) Audio processor with AEC

h) PTZ Camera and interface to OMT Computer or Laptop

i) Touch panel to control presentation systems

j) Associated processing, switching, amplification & control equipment

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2.5.3 Design Recommendations

We also recommend the following design guidelines in order further enhance the quality of the MDM.

a) At least one display shall feature DICOM certification or Simulation in order to enhance the display of medical imaging.

b) Speaker systems shall comprise of both stereo front of house, and ceiling speakers. The stereo front of house would typically be use for general AV presentations (such as playing a DVD), whilst the ceiling speaker system would be used during MDM’s and other conferencing applications. The ceiling speaker system shall provide even audio distribution of the remote participant’s microphones.

c) Further PCs can be added to the system via the nominated data collaboration software.

2.5.4 Conceptual System Schematic

2.5.5 System Functionality

As a minimum, the audio visual system shall have the following functionality:

a) Dual display system to display images from the following sources:

i. Primary PC including OMT solution (secondary PC/s via software collaboration)

ii. Secondary PC to display Medical images and live digital microscope images

iii. Patient Information and Treatment Plans/Systems (CanMAP, PAS, etc)

b) Voice reinforcement through ceiling speakers, from the following sources:

i. Primary PC including OMT solution (secondary PC/s via software collaboration)

c) The control system (If installed) shall control / interface with the following:

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i. Video / data projectors / flat panel displays

ii. Video switching devices

iii. Digital audio processor

iv. PTZ camera

v. Any existing functions required to make the AV System fully operational

d) All relevant equipment shall be neatly housed within an AV equipment rack.

2.6 REMOTE MDM PARTICIPANT

2.6.1 Description

A typical Remote MDM Participant shall be defined as user who participates in the MDM from a remote location via a computer (laptop or desktop PC). The remote location could be their home office, clinic, hospital or anywhere with a reliable broadband internet connection.

The computer will be fitted with a high quality webcam microphone and speaker. These devices shall ensure that participants are able to send high quality audio and video to the MDM host.

In addition to the computer, the remote user will also require access to a telephone.

2.6.2 Minimum Equipment Requirements

As a minimum, each MDM remote participant shall require the following:

a) Desktop PC or laptop (current industry spec)

b) High Quality Internal or External Webcam

c) High Quality Internal or External Microphone

d) High Quality Speakers

e) Access to Telephone (Phone Conference only)

2.6.3 Conceptual System Schematic

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2.6.4 System Functionality

As a minimum, the audio visual system shall have the following functionality:

a) Computer to display the following images:

i. OMT solution

ii. Webcam

b) Audio reinforcement through personal speaker phone, from the following sources:

i. OMT solution

2.7 AV EQUIPMENT SPECIFICATIONS

2.7.1 Video / Data Projectors

As a minimum, the projectors will comply with the following:

a) DICOM certification or simulation preferred

b) Minimum resolution of 1024 x 768 pixels

c) Capacity to support the following video inputs:

i. VGA (15-pin mini D-Sub: Analogue RGB signal)

ii. DVI (24-pin mini D-Sub)

iii. HDMI

iv. RGBHV (15-pin mini D-Sub / 5 x BNC)

v. S-Video (BNC/RCA)

vi. Composite (BNC)

d) A lens to match the desired throw distance, including motorized focus, zoom and lens shift capability as required. Specialist lenses (such as ultra-show throw and on-axis lenses) shall be provided for applications such as interactive whiteboards and rear projection.

e) High Quality Image Processing

f) Compatible with NTSC/PAL/SECAM video systems

g) 4:3 native aspect ratio

h) Minimum 3000 ANSI lumens

i) Bright enough for the room in which it is installed when room lights are on full illumination

j) Minimum 900:1 contrast ratio

k) Image size will meet the design requirement of each area

l) Low noise fan (less than 35dBA)

m) A range of inputs to allow integration to audio visual system

n) All connections and cabling must be concealed neatly

o) RS232, USB and Ethernet control interfaces

p) Commercial grade manufacture

q) Reputable manufacture with local support

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Recommended models include the NEC NP series which features DICOM simulation modes.

2.7.2 Projection Screens

As a minimum, the projector screens will comply with the following:

a) Sized to meet the requirements of the area

b) 4:3 native aspect ratio

c) Motorized and controlled by integrated AV control system. Programmed to drop when projector is turned on and rise with projector is turned off.

d) Minimum gain of 1.0

e) Wide viewing angle. Minimum 170 degree horizontal viewing angle

f) Minimum 90 degree vertical viewing angle

g) Optional electric motor, cables and roller to be neatly concealed within self-contained enclosure

h) Reputable manufacture with local support such as LP Morgan, Da-Lite, Screen Technics

2.7.3 Large Flat Panel Displays

As a minimum, the large flat panel displays will have the following specification:

a) DICOM certification or simulation preferred

b) Minimum resolution of 1366 x 768 pixels, 1920 x 1080 pixels preferred

c) Capacity to support the following video I/O:

vii. DVI (15-pin mini D-Sub: Analogue RGB signal)

viii. DVI (24-pin mini D-Sub)

ix. HDMI

x. RGBHV (15-pin mini D-Sub / 5 x BNC)

xi. Composite (BNC)

xii. DVI (15-pin mini D-Sub: Analogue RGB signal) output

xiii. Stereo Audio output mini jack

d) High Quality Image Processing

e) Compatible with NTSC/PAL/SECAM video systems

f) 16:9 native aspect ratio

g) Minimum 1000:1 contrast ratio

h) Bright enough for the room in which it is installed when room lights are on and the blinds are up

i) Wide viewing angle. Minimum 170 degree horizontal viewing angle

j) Minimum 90 degree vertical viewing angle

k) Not be susceptible to screen burn or suffer from motion jaggedness, aliasing, smearing, pixilation, bleeding and saturation that affect the viewing experience. All text must be visible and legible.

l) A range of inputs to allow integration to audio visual system. Provisions to install additional cards as required.

m) All connections and cabling must be concealed behind the panel.

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n) Capacity to attach optional speakers

o) RS232 and IR control interfaces

p) VESA mountable

q) Reputable manufacture with local support

r) Commercial grade manufacture

A recommended manufacturer which complies with DICOM standards is the Eizo RadiForce range.

2.7.4 Video Matrix Switchers and Video Processing Equipment

As a minimum, all video switcher and processing equipment will have the following specifications:

a) Switch(s) will not degrade or scale down images resolution

b) Capable of supporting resolutions up to 1920 x 1080 (HD)

c) Switch(s) shall be of reputable manufacture with local support

d) Switch(s) must be able to route any incoming signal to any output device

e) Capacity to upscale image resolution as required

f) Reputable manufacturer with local support, e.g. Extron

2.7.5 PTZ Cameras

All cameras provided for the new facility will comply with following requirements:

a) PTZ controllable via RS232, VISCA protocol

b) 100 to 1 adjustable field of view

c) Auto hold of focus when zooming

d) Resolution to meet the requirements of each individual application

e) Automatic light and gain adjustment

f) Dynamic contrast adjustments

g) Colour / black and white selectable

h) Noise reduction

i) Signal to noise ratio less than 50dB

j) Minimum illumination of 5lx

k) Reputable manufacturer with local support, e.g. Sony

2.7.6 Front of House Speakers

As a minimum, the Front of House Speakers will have the following specifications:

a) Minimum of 50 watts continuous program power supply

b) Frequency range between 80Hz and 16kHz (-10dB)

c) 8 ohms impedance

d) 3kHz crossover frequency

e) All speakers must provide clear, echo and feedback free sound from all sources

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f) Have sufficient frequency range to reproduce musical scores and voices from the source

g) Have SPL of no less than 84dB

h) Colour coded to match room

i) Reputable manufacturer with local support

2.7.7 Ceiling Speakers

As a minimum ceiling speakers will comply with the following minimum requirements:

a) Clear and distortion free audio reproduction

b) Frequency range of 70Hz – 20KHz

c) SPL of more than 84dB

d) 100-volt line or low-impedance (4 – 16 ohms) input as determined by application

e) Recessed and match the colour of the ceiling

f) Back cans and mounting hardware for plasterboard and /or ceiling tiles

g) Reputable manufacturer with local support, e.g. JBL

2.7.8 Audio Amplifiers

As a minimum, the Audio Amplifiers will have the following specifications:

a) Power output capable of driving the nominated speakers to their maximum SPL

b) 100-volt line or low-impedance (4 – 16 ohms) output as determined by application

c) Harmonic distortion less than 1%

d) Frequency response between 20Hz – 20kHz

e) Signal to noise ratio -70dB

f) Number of Inputs and outputs as determined by application

g) Reputable manufacturer with local support, e.g. Yamaha

2.7.9 Digital Audio Processors

As a minimum, the digital audio processor shall comply with the following requirements:

a) Capacity support multi-zoning

b) Multiple Mic / line inputs on barrier strip

c) Digital sampling, mixing and processing

d) Ethernet interface

e) RS232 Control

f) Have all, high, low pass, Notch, PEG, Mute, AGC and Level control on/off

g) Auto and manual gate

h) Mix, route, combine, EQ, delay and control

i) Frequency response 20Hz – 20kHz @ +4dB

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j) Dynamic range 20Hz – 20kHz

k) Maximum gain 66dB

l) Line level input <-80dB

m) Mic level input <-75dB

n) Input impedance 8k ohms

o) Output impedance 200ohms

p) Sampling rate 48kHz or greater

q) 24bit A/D - D/A converters

r) Support audio echo cancellation

s) Full duplex transmission of sound for videoconferencing and teleconferencing applications

t) All audio shall be processed and clear of any echo, distortion and noise

u) Able to turn Echo and Noise cancellation on/off

v) Reputable manufacturer with local support, e.g. Biamp or ClearOne

2.7.10 Wireless Boundary Microphones

As a minimum, the Wireless Boundary Microphones will have the following specifications:

a) Must have transmitter built into the microphone

b) Frequency response between 60Hz and 20kHz

c) Have selectable bandwidth to allow for a great number of microphones

d) Linked receiving stations

e) Must be immune to interference, low noise and high SPL handling

f) Encryption capabilities

g) Charging docking station

h) Have a lock function to avoid accidental changing of settings

i) Reputable manufacturer with local support, e.g. Shure or Revolabs

2.7.11 Control Systems

Existing audio visual control systems shall be utilized, and the functionality shall be maintained including switching the PC/s to the display devices. Although the OMT will not directly the control system as it is PC based, any equipment upgrades that are required to meet this design solution will require re-programming the control system in order to interface to these devices.

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SECTION 3 ICT REQUIREMENTS

3.1 OMT INFRASTRUCTURE

3.1.1 General

Online Meeting Technology (OMT) is a tool used to conduct live meetings via the internet. OMT enables participants to sit remotely at his or her computer and transmit video, voice and collaborate on applications. There are multiple infrastructure solutions available for OMT, they are as follows:

a) Subscription Based

b) Internally Hosted

c) Externally Hosted

3.1.2 Overview

This section will describe in more detail the technical, operational and minimum system requirements to perform meetings utilising the above technologies. Options have been provided to enable NEMICS to gain a full understanding of the types of technologies and infrastructure models available within the OMT market.

3.1.3 Subscription Based Solution

A subscription based solution is very common across small to medium enterprise as it requires no large hardware investment or maintenance. The user’s end point PC or MAC is the only hardware required along with Audio Visual equipment such as cameras, speakers and microphones.

The user is required to pay an access fee based on the amount of participants it requires in each meeting. This is usually charged at a per month cost.

Servers and back end hardware are located in the ‘cloud’ and accessed via an internet connection. As shown below in Table 1.

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There no dedicated servers or back end hardware provided in this type of solution. Subscribers share the same infrastructure when using the OMT. This solution cannot take advantage of a Local Area Network (LAN) or Wide Area Network (WAN) linkages which can provide much faster access speeds and quality.

3.1.4 Internally Hosted Solution

An internally hosted solution is most commonly used in larger or enterprise size networks. All hardware is hosted internal to the organisations network. All maintenance and support is generally provided by the internal IT department but can also be contracted out to an integrator.

This solution provides dedicated access to servers and back end equipment. Users connected to the LAN or WAN will be provided with Quality of Service (QoS) and availability which are already features of the organisation network.

Internet based users will connect via an ‘edge server’ which is protected from the organisational network by firewall. Only OMT application traffic will be allowed to pass through to the internal network.

An internally hosted solution can also allow for integration into the current PABX environment pending compatibility.

Shown below in table 2 is a high level diagram of the internally hosted solution:

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3.1.5 Externally Hosted Solution

An externally hosted solution can be used if the organisation cannot facilitate the OMT servers and back end equipment on their premises. This may be due to spatial or network security restrictions. Typically server hardware and back end equipment is purchased and located on the premises of a hosting company within their data centre. A private IP WAN link would be deployed to the host site location. It is recommended to provision dedicated WAN links to all sites hosting meetings. Alternatively all sites could access the hosted servers via the internet at reduced quality.

All internet based users would connect directly via their internet connection. Generally the server and back end equipment would be fully managed and maintained by the hosting provider. Shown below in table 3 is a high level diagram of the externally hosted solution

3.2 OMT SOLUTION OPTIONS

A variety of products where considered based on the various infrastructure models outlined in section 3.1. The most suitable products below have been selected for review and recommendation:

a) Cisco Webex

b) Microsoft Office Communications Server

c) Attend Anywhere Vidyo

d) Tandberg VCS

Full reviews of technical specifications of each OMT solution can be viewed in Appendix A

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3.3 MDM APPLICATION REQUIREMENTS

3.3.1 Application Sharing

Application sharing is a key component to the successful operation of the MDMs. Typically there are 2 PCs located within the host room.

a) PC 1 – MDM Host PC. A MDM host PC will typically display the following applications:

i. OMT

ii. PET Images

iii. Radiology Images

iv. Microsoft Applications

v. Internet

vi. Intranet

PC1 is displayed on a LCD projector. The MDM Host PC will typically send these applications remotely via the OMT.

b) PC2 – Pathology Microscope PC. A MDM host PC will typically display the following applications:

i. Pathology Images

ii. Database Application

iii. Meeting Agenda

This PC is not a participant in the OMT. The image is of average quality and not capable of being transmitted to the remote site or displayed by the LCD projector locally. It is thought that making this PC a participant in the OMT would be cumbersome and have an adverse effect on the operation of the MDM.

The following diagram displays the current configuration:

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3.3.2 Recommendation - Option 1

The following solution is recommended for the application sharing in a MDM where a single ICT network is available within the host meeting room. All PC’s within the MDM host room must be connected to the same physical network for this solution to be functional.

This will enable the display of all applications on PC1 and PC2 to the LCD projector. This will also provide the ability to share applications from PC1 and PC2 via the OMT to the remote participants.

Virtual Network Computing (VNC) software will enable the sharing of applications from PC2 to PC1. VNC is a graphical desktop sharing system that provides the ability to view the desktop of another network connect PC. For example VNC is widely used in educational contexts, for example to allow a distributed group of students simultaneously to view a computer screen being manipulated by an instructor.

The following diagram displays the option 1 configuration:

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3.3.3 Recommendation - Option 2

The following solution is recommended for application sharing in a MDM where separate ICT networks are utilised.

This will enable all applications shown on PC2, PC3, PC4 to be switched and displayed on PC1 which will be locally projected and send remotely via the OMT.

A V-Grabber PCI video card will be used to enable the output signal from multiple computers to be displayed on the OMT host PC.

This solution is ideal for scenarios where organisations have IT network security issues.

The following diagram displays the option 2 configuration:

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3.3.4 Virtual Network Computing (VNC) Software

Virtual Network Computing is a graphical desktop sharing application that allows the display of a remote computer to another in real time. Either PC can control movement of the mouse and keyboard input.

VNC Personnel edition is the required minimum and provides the following features:

a) Supports Windows NT4, 2000, XP, Server 2003, Vista, Windows 7, Windows 2008 Server

b) Unix & MAC OSX

c) 2048-bit RSA Server Authentication

d) 128-bit AES Session Encryption & Tamper proofing

e) Printing

f) One-Port HTTP & VNC

g) HTTP Proxy Support

h) Dedicated help and support channel

i) File Transfer

j) Integrated address book

k) Chat

l) Desktop Scaling

3.3.5 Multiple Keyboard & Mouse Control

There is a requirement for multiple users within the local meeting room to have control of the main presentation PC. An additional Wireless Keyboard should be provided and placed on the main meeting table for access of local participants.

3.3.6 Recommendation

Team Player pro software allows up to 30 wireless keyboards and mice to be connected to a single PC. To take control of the PC users must right click there mouse giving them control. Control can then be taken back by the host by right clicking their mouse.

It is recommended to use Logitech, Gyration or any keyboard that works within the 2.4GHz RF to guarantee smooth operation.

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3.3.7 Microscope Digital Camera

Currently a digital microscope is used for the display of Pathology slides on the 42’ Plasma screen. The digital microscope is and analog device fitted with a USB digital camera interface which plugs directly into a PC. The image quality is of poor standard and a ‘rolling screen’ effect is present due to a possible refresh rate mismatch between the USB camera, Plasma screen and the PC.

The Moticam 2300 Digital microscope camera is currently used. The following are recommend technical requirements for operation:

a) Windows XP with Service Pack 3 (SP3) installed

b) Recommended - Pentium® 4 or equivalent, 1.5 GHz

c) Memory: 1GB RAM

d) Desktop resolution: Recommended - 1600 × 1200

e) 50 MB of hard drive space

f) A video card with 24-bit or 32-bit True Colour graphics capability, at least 64 MB of video memory and the latest vendor driver installed

3.3.8 Recommendation

The digital microscope is connected to a Dell Latitude D620 laptop. This laptop is assumed to be the baseline specification which should be more than adequate for the operation of the microscope camera.

The following is a list of checks recommended to ensure correct operation:

a) Ensure Laptop meets required specifications

b) Ensure laptop display configuration meets requirement

c) Ensure all Moticam software drivers are up to date and of correct version

d) Log with Moticam support for issue resolution

e) Test another Microscope camera in same environment (if possible)

As the currently microscope camera is approaching end of life it may be feasible to replace it with the equivalent or higher specification current model.

3.3.9 OMT Administration

The OMT host PC will administer the setup and configuration of the online meeting within a MDM. A separate locally connected monitor will be used to perform OMT administration tasks such as;

Add/invite participants

Monitor connected participants

Chat to remote participants

Assign control of the OMT

Temporarily freeze shared content

Enable/Disable video feeds

Enable/Disable annotation tools

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Using a OMT tool such as Webex, the meeting tool bar can be moved across monitors once a desktop or application sharing session has been started. This second desktop would not be sent via the projectored image or to the remote participants via Webex.

3.3.10 OMT Host PC Hardware

The OMT host pc is the central hub of collaboration for the MDM. It will be required to process the following applications:

a) OMT

b) PETS

c) Radiology Images

d) Pathology

e) Microsoft Applications

f) Internet

g) Intranet

h) VNC software

To meet the requirements of an MDM, the PC requires being of higher specification than your standard corporate SOE desktop.

3.3.11 Recommendation

The OMT Host PC should meet the following hardware and software requirements as minimum:

a) CPU – Intel Core 2 Quad

b) RAM – DDR3 4GB SD RAM

c) Hard Drive – 160GB SATA 10,000 rpm

d) Slots - 3 full-height PCI, 2 full-height PCI Express x16, 1 full-height PCI Express x1, Full height AGP

e) Network Interface Card – 1GB

f) Operating System Windows XP Professional SP3 or higher

g) Quad Head multi-monitor graphics card- 128MB,

3.3.12 Network considerations

Availability of network bandwidth and quality of service are critical to the operation of the OMT. There are significant network considerations when deploying the OMT solution:

a) Local Area Network (LAN)

b) Wide Area Network (WAN)

c) MDM Host Internet Access

d) MDM Remote User Internet Access

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3.3.13 Local Area Network

The local area network is critical to the operation of the OMT as it is responsible for connectivity of PC’s and to the immediate network. LAN speeds of 1Gbps to the desktop computer are common place within most organizations.

To help ensure availability and segregation of traffics LAN’s are designed with features such as VLANs and Quality of Service (QoS). VLANs can segregate applications such as voice and video over the LAN. This provides better management of network traffic and helps reduce issues such as broadcast storms. QoS is utilised to prioritize network traffic based on its type. High priority traffic such as voice and video can be tagged by the network and transmitted first (Platinum Priority), as opposed to data traffic which would be tagged and transmitted with best effort (Bronze Priority).

3.3.14 Wide Area Network

The Wide Area Network (WAN) is utilised for linkages between sites connected via private IP links. WAN speeds are scalable depending on the requirements of each site connected. WANs are an excellent way for organisations to provide network linkages between remote sites guaranteeing bandwidth and QoS configuration. There is an opportunity for MDMs to take advantage of the existing WAN links that exist between hospitals.

3.3.15 MDM Host Internet Access

Internet access at the host sites is critical to the success of the MDM. Currently MDMs are reliant on the internet access provided by the location. E.g. MDMs held at the Austin Hospital utilize the Austin’s IT infrastructure and internet link. As this link is shared with the staff of the Austin Hospital there is no guaranteed access speeds. This is the same situation for Northern and Box Hill sites

3.3.16 MDM Remote User Internet Access

Internet access for the remote MDM users can vary depending on their location. User’s participation ranges from Hospital internet links at Northern Hospital, home broadband links around metropolitan Melbourne to business broadband in remote locations in Wodonga. There is no guarantee of internet connection speed or reliability from remote participants.\

3.3.17 Network Traffic Shaping

Network Traffic shaping can be used to prioritize and optimize traffic per user. QoS rules can be applied per user across the network and offer the following benefits:

a) Bandwidth Management

b) Traffic Shaping

c) Prioritization

d) Active Directory Integration

e) Layer 4 TCP Optimization

f) Layer 7 Application Acceleration

g) Universal caching

By implementing a Network Traffic Shaping device priority could be given to OMT traffic trying to access the internet on a large network such as the Austin Hospital.

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3.3.18 Recommendation

As a minimum the following bandwidth availability should be available to success provide HD quality MDMs

a) Local Area Network – 1Gbps connectivity to each PC

b) Wide Area Network – 600K – 3Mps Bandwidth availability per participant

c) Internet - 600K – 3Mps Bandwidth availability per participant

A Network traffic shaping device should be deployed so OMT traffic can be prioritized and managed. The will help ensure the quality of the MDM. Exinda Networks manufacturer appliance based traffic shapers which are ideal for this purpose.

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3.4 BUDGET ESTIMATES

3.4.1 High Specification System

The following is a financial estimate for procurement, planning, project management and installation of a High specification solution. Pricing is based upon the following:

a) Fit out of single MDM host room with high specification equipment

b) Deployment of Internally hosted OMT Solution

c) Remote Participant requirements

3.4.2 Mid Specification System

The following is a financial estimate for procurement, planning, project management and installation of a mid specification solution. Pricing is based upon the following:

a) Fit out of single MDM host room with mid specification equipment

b) Use of externally hosted OMT Solution

c) Remote Participant requirements

3.4.3 Lower Specification System

The following is a financial estimate for procurement, planning, project management and installation of a lower specification solution. Pricing is based upon the following:

a) Fit out of single MDM host room with lower specification equipment

b) Use of externally hosted OMT Solution

c) Remote Participant requirements

Internet connection cost included for single ADSL+2 connection recommended under application sharing option 2 section 3.3.3.

Budget Estimates can be viewed in Appendix B.

Note: Re-use of equipment is recommended where it meets the nominated design guideline.

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APPENDIX A – OMT SOLUTIONS

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CISCO WEBEX

Cisco Webex is online subscription based product which specializes in provide real time collaboration, voice and video conferencing software. Listed below are points for consideration for NEMICS use of Cisco Webex for its MDMs and other meeting room functions:

a) Users familiar with GUI operation

b) No investment in hardware/software

c) Small local IT Department involvement

d) No need for 3rd Party integrator

e) Pay by the month subscription

f) Does not support use on LAN/WAN

g) Shared infrastructure with other subscribers

h) Low quality audio using standard microphone

i) Average quality audio using toll free dial in number

j) Average quality application sharing of Radiology and Pathology images

k) Low quality live video stream

l) Compatible with both PC and MAC

m) Applications available for iPhone and iPad

n) Sharing of full desktop available

o) Sharing of single application available

p) Support for dual screen PC’s

q) Simple implementation

r) Large online user base

s) Strong online and telephone technical support

t) Minimal software requirements

u) Built in Meeting Scheduler

v) Email & SMS meeting invitations

w) Scalable

x) No support of HD video

y) No support of Tandberg, Polycom and other Video Conferencing appliances

z) Supports SSL certificates

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System Requirements

a) Operation Systems Supported

iv. Windows 2000, XP, 2003 Server, Vista and 7

v. Solaris 10/11

vi. Mac OSX 10.4, 10.5, 10.6

vii. HP-UX 11.11

viii. Linux

b) Hardware Requirements

i. CPU 1GHz Intel or AMD

ii. Minimum 512MB RAM 2GB Recommended

iii. 40MB Hard disk space

iv. 1GB NIC

c) Browsers Supported

i. Internet Explorer 6/7/8

ii. Firefox 2/3.x

iii. Chrome 4

d) Other Software Requirements

i. Java Script and cookies enabled

e) Firewall Requirements

i. TCP Port – 1270

ii. HTTP Port – 80

iii. HTTPS Port - 443

f) QoS Requirements

i. A third party traffic shaping device such as an Exinda 8060 would be required to prioritize traffic over the LAN/WAN

g) PABX Integration support

i. Webex does not support integration with an on site PABX

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Support and Maintenance

Webex support is available via the following methods:

a) Online training videos and documentation

b) Online knowledge base

c) Online helpdesk ticketing system

d) Toll free technical support number

e) Account Management contact

Webex is hosted and maintained by Webex. There are no maintenance requirements for subscribers. It is assumed desktop support to be provided by Internal IT Department

OFFICE COMMUNICATIONS SERVER (OCS)

Office Communications Server (OCS) is a Microsoft product providing real time voice, video and collaboration technologies. Listed below are the points for consideration for use of OCS for MDMs and other meeting room functions:

a) Simple GUI Operation

b) Dedicated or hosted infrastructure

c) Supports LAN/WAN and Internet based access

d) IT department involvement required

e) 3rd Party integrator required

f) Integrates with PABX

g) Integrates with Microsoft suite of products

h) Sharing of full desktop available

i) Sharing of single application available

j) Support up to HD Audio and Video

k) Support for dual screen PC’s

l) Supports up to 5000 users

m) Large implementation required

n) Client software installation required

o) Compatible with both PC and MAC

p) Supports HD

q) Scalable

r) Provides Web access front end (No client software required)

s) Supports Windows mobile devices

t) Support for iPhone & iPad via 3rd party software (iDialog)

u) Supports Tandberg, Polycom and other Video Conferencing appliances

v) Supports SSL certificates

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System Requirements

The following requirements are based on an OCS standard edition deployment

a) Server Operating Systems Supported

ii. Windows Server 2008 64 Bit Edition

iii. Windows Server 2003 64 Bit Edition

b) Desktop Operating Systems Supported

i. Windows XP SP 2, Vista and 7

c) Hardware requirements Servers

i. CPU Dual Processor Quad Core 2.0 GHz+

ii. Minimum 8GB RAM

iii. 30GB Hard Disk Space

iv. 2 x 1GB NIC

d) Hardware Requirements Desktop

i. CPU Quad Core 1.9GHz or higher

ii. 2GB RAM or higher

iii. Video card with 64MB RAM minimum

e) Other Software Requirements

i. MS SQL 2005 Standard Edition

ii. MS SQL 2005 Standard Edition

iii. Office Communicator Client

f) Firewall Requirements

i. HTTPS Port – 443

ii. SIP Port – 5061

iii. MTLS Port – 5061

iv. PSOM Port – 8057

v. UDP/TCP Ports – 5062, 3478, 443, 50,000-59,999

g) QoS Requirements

vi. Platinum Priorities for voice/video may be required depending on the deployment model used

vii. Alternatively a third party traffic shaping device such as an Exinda 8060 would be required to prioritize traffic over the LAN/WAN

h) PABX Integration

i. Supports integration with PABX via SIP Trunking and mediation server if required.

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Support and Maintenance

Support options for OCS are as follows

a) Supported by internal IT Department

b) Supported by Integrator

c) Large online user base

d) Online training videos and documentation

e) Online knowledge base

f) Online helpdesk ticketing system

g) Toll free technical support number

Maintenance requirements for OCS are as follows

a) All servers will need to be maintained by the IT department or Integrator

b) Options available for fully hosted solution with full maintenance

c) It is assumed desktop support to be provided by Internal IT Department

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VIDYO

Vidyo is a HD video conferencing solution with built in collaboration tools. It provides high quality video and audio capabilities with excellent application sharing clarity. It is designed as an alternative to appliance based video conferencing such as Polycom or Tandberg.

Listed below are the points for consideration for use of OCS for MDMs and other meeting room functions:

a) Simple GUI Operation

b) Dedicated or hosted infrastructure

c) Subscription based service available

d) Supports LAN/WAN and Internet based access

e) IT department involvement required

f) 3rd Party integrator required

g) Sharing of full desktop available

h) Sharing of single application available

i) Support up to HD Audio and Video

j) Support for dual screen PC’s

k) Client software installation required

l) Compatible with both PC and MAC

m) Scalable

n) Supports Tandberg, Polycom and other Video Conferencing appliances

System Requirements

a) Operating Systems Supported

ii. Windows XP SP 2, Vista and 7

iii. Mac OSX 10.5

b) Hardware Requirements Desktop

i. CPU- Intel 2.93 GHz Quad Core

ii. RAM- 2GB Minimum

iii. Hard Disk – 40MB

iv. NIC – 1GB

c) Software Requirements

i. Java Runtime Environment 1.5+

d) Browsers Supported

i. Internet Explorer 7/8

ii. Firefox 2.0

iii. Safari

iv. Camino

e) Firewall Requirements

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i. TCP Port – 80

ii. TCP Port – 443

iii. TCP Port – 50000

iv. UDP Ports – 50000-51000 (For optimal Quality)

f) QoS Requirements

i. A third party traffic shaping device such as an Exinda 8060 would be required to prioritize traffic over the LAN/WAN

g) PABX Integration

i. Not supported

Support and Maintenance

Support options for Vidyo are as follows

a) Supported by internal IT Department

b) Supported by Integrator

c) Online user base

d) Online training videos and documentation

e) Online knowledge base

f) Australian based technical support number

Maintenance requirements for Vidyo are as follows

a) All servers will need to be maintained by the IT department or Integrator

b) Options available for fully hosted solution with full maintenance

c) It is assumed desktop support to be provided by Internal IT Department

d) No maintenance required if subscription option selected

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TANDBERG VIDEO COMMUNICATIONS SERVER

Tandberg Video Communication Server (VCS) in tandem with the Tandberg Movi software provides high quality video conferencing, audio and collaboration. It integrates into the suite of Tandberg products who are currently one of the world leaders in Video Conferencing solutions.

Listed below are the points for consideration for use of VCS for MDMs and other meeting room functions:

a) Simple GUI Operation

b) Dedicated or hosted infrastructure

c) Subscription based service available

d) Supports LAN/WAN and Internet based access

e) IT department involvement required

f) 3rd Party integrator required

g) Sharing of full desktop available

h) Sharing of single application available

i) Supports HD Audio and Video

j) Support for dual screen PC’s

k) Client software installation required

l) Compatible with both PC and MAC

m) Scalable

n) Supports Tandberg, Polycom and other Video Conferencing appliances

System Requirements

a) Operating Systems Supported

ii. Windows XP SP 2, Vista and 7

iii. Mac OSX 10.5

b) Hardware Requirements

i. CPU - Intel Dual Core 1.8GHz or higher

ii. RAM – 2GB or higher

c) Software Requirements

i. Java Runtime Environment 1.5 or higher

d) Firewall Requirements

e) QoS Requirements

f) PABX Integration

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Support and Maintenance

Support options for VCS are as follows:

a) Supported by internal IT Department

b) Supported by Integrator

c) Online user base

d) Online training videos and documentation

e) Online knowledge base

f) Australian based technical support number

Maintenance requirements for VCS are as follows:

a) All servers will need to be maintained by the IT department or Integrator

b) Options available for fully hosted solution with full maintenance

c) It is assumed desktop support to be provided by Internal IT Department

d) No maintenance required if subscription option selected

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APPENDIX B – BUDGET ESTIMATES

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