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1 IBM Client Centers Access a World of Knowledge and Subject Matter Expertise through our network. Let’s make it easier to do business

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Page 1: Let’s make it to do · 2020. 6. 10. · • Digital Subject Matter Expert chats • Workshops • Solution demonstrations • Deep conversations and exchanges with experts • IBM

IBM Client Centers 1

IBM Client Centers—Access a World of Knowledge and Subject Matter Expertise through our network.

Let’s make it easierto do business

Page 2: Let’s make it to do · 2020. 6. 10. · • Digital Subject Matter Expert chats • Workshops • Solution demonstrations • Deep conversations and exchanges with experts • IBM

IBM Client Centers 2

YoutubeIBM Client Centers

Twitter@ibmcctr

LinkedInIBM Client Centers

Virtual Client Centerhttps://ibm.biz/IBM/VirtualClientCenter

Websitewww.ibm.com/clientcenter

FacebookIBM Client Centers

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Agenda

About IBM Client Centers

IBM Client Center Locations

Featured Solutions

Business Opportunities

Page 3: Let’s make it to do · 2020. 6. 10. · • Digital Subject Matter Expert chats • Workshops • Solution demonstrations • Deep conversations and exchanges with experts • IBM

IBM Client Centers 3

• A global network of knowledge hubs

• The right platform business model

• Easy access (digital and physical –

expand on this point) to IBM expertise

About IBM Client Centers

Page 4: Let’s make it to do · 2020. 6. 10. · • Digital Subject Matter Expert chats • Workshops • Solution demonstrations • Deep conversations and exchanges with experts • IBM

IBM Client Centers 4

• A global network of knowledge hubs

• Support throughout the entire client journey

• Collaborative platform bringing industry partners and IBM teams together

• A window on the world of IBM and the digital transformation opportunities available

• all facilitated by a wealth of physically and digitally accessible information

About IBM Client Centers

Page 5: Let’s make it to do · 2020. 6. 10. · • Digital Subject Matter Expert chats • Workshops • Solution demonstrations • Deep conversations and exchanges with experts • IBM

IBM Client Centers 5

• The right platform business model

• Create disruption through a unique access to:

• IBM Research and Development (including Quantum)

• IBM Industry Expertise• Cloud • Data and AI. • And much more

About IBM Client Centers

Page 6: Let’s make it to do · 2020. 6. 10. · • Digital Subject Matter Expert chats • Workshops • Solution demonstrations • Deep conversations and exchanges with experts • IBM

IBM Client Centers 6

• Easy access to IBM expertise via...

• Webinars • Digital Subject Matter Expert chats • Workshops • Solution demonstrations • Deep conversations and exchanges with

experts• IBM Research and technology briefings • Industry solution briefings and deep dives• Proof of technology and benchmarks • Exploration Workshops

About IBM Client Centers

… all backed by an extensive customer support and information on Facebook, Twitter, LinkedIn and YouTube.

Page 7: Let’s make it to do · 2020. 6. 10. · • Digital Subject Matter Expert chats • Workshops • Solution demonstrations • Deep conversations and exchanges with experts • IBM

IBM Client Centers 7

• 17locations across Europe

• IBM Virtual Client Center

• IBM Client Center Website

• Across all Social Media Platforms

Where are we located?

Page 8: Let’s make it to do · 2020. 6. 10. · • Digital Subject Matter Expert chats • Workshops • Solution demonstrations • Deep conversations and exchanges with experts • IBM

IBM Client Centers 8

Where are we located?

• 17 locations across Europe

• Unique access to Research, Development and industry experts

• Over 90 business solutions on display• Over 13,500 meetings, annually• Over 120,000 visitors, annually• Exploration Workshops

• 2 newly-integrated IBM Client Centers • IBM Client Center Montpellier • IBM Client Center Boblingen.

Madrid

MontpellierParis

Zurich/Think Lab

Böblingen,

Vienna

Moscow

BrusselsAmsterdamLondon

Copenhagen

Oslo

Stockholm

Israel

Ehningen

Page 9: Let’s make it to do · 2020. 6. 10. · • Digital Subject Matter Expert chats • Workshops • Solution demonstrations • Deep conversations and exchanges with experts • IBM

IBM Client Centers 9

Where are we located?

• IBM Virtual Client Center

• The IBM Virtual Client Center is a unique and powerful digital extension of the IBM Client Center Experience.

• Access a world of knowledge through:

• Subject Matter Expert videos

• Webinars

• Schedule live chat

• Host solutions

• IBM Client Center Website

Page 10: Let’s make it to do · 2020. 6. 10. · • Digital Subject Matter Expert chats • Workshops • Solution demonstrations • Deep conversations and exchanges with experts • IBM

IBM Client Centers 10

• Centrally Developed Solutions

• Includes latest IBM Research expertise at IBM Client Center Think Lab. • Access to latest IBM content and customer stories• Blockchain, Journey to Cloud, Security• Locally developed, globally deployed.

• Over 90 Business Solutions

Featured SolutionsCloud

IBM Watson

AI

Data

Page 11: Let’s make it to do · 2020. 6. 10. · • Digital Subject Matter Expert chats • Workshops • Solution demonstrations • Deep conversations and exchanges with experts • IBM

IBM Client Centers 11

• Onsite and Virtual Engagement

• Business Partner Oppurtunities

• What does the IBM Client Center offer?

• What are the steps towards engagement?

Business

Opportunities

Page 12: Let’s make it to do · 2020. 6. 10. · • Digital Subject Matter Expert chats • Workshops • Solution demonstrations • Deep conversations and exchanges with experts • IBM

IBM Client Centers 12

• Onsite and Virutal Engagement

• Physical and Digital Client Experience

• Live Interactive JourneyHD Visio Conference SystemsCompatible with Cisco, Polycom, Tandberg, Telepresence…

Multitouch screensVideoconference screens

Business

Opportunities

Page 13: Let’s make it to do · 2020. 6. 10. · • Digital Subject Matter Expert chats • Workshops • Solution demonstrations • Deep conversations and exchanges with experts • IBM

IBM Client Centers 13

• What can the IBM Client Center offer to

Business Partners?

• Integration Points into IBM Ecosystem

• Physical and Digital Collaboration Space- Kiosk presentation space in major European Capitals to

present their brand to 120,000+ annual industry visitors

- Facilitate development of joint projects with IBM, co-marketing opportunities, and access to sales support

- Partner solutions shown alongside complimentary IBM Solutions

- A “showroom floor” for product display and development- Close and easy access to entire network of IBM experts

Business

Opportunities

Event Space

Video Production

Webinars/Workshops

Public Exposure

Page 14: Let’s make it to do · 2020. 6. 10. · • Digital Subject Matter Expert chats • Workshops • Solution demonstrations • Deep conversations and exchanges with experts • IBM

IBM Client Centers 14

• What does the partnership look like?

Business

Opportunities

Step 1 Consultation

Step 2 Initiation

Step 3Engagement

Step 4Follow up

• We asses a potential partner’s business needs and opportunities where the IBM Client Centercan be beneficial

• Single Service Offering – a one time engagement for a specific purpose or event

• Multi-Service Package Offering – a long-term collaboration with a customised compilation of services

• Services are delivered, collaboration is formed and developed

• All business partners receive exposure throughout the network

• Presented alongside IBM solutions, integrated into the digital ecosystem

• Regular follow-ups with partners to ensure value of collaboration is maximised.

Page 15: Let’s make it to do · 2020. 6. 10. · • Digital Subject Matter Expert chats • Workshops • Solution demonstrations • Deep conversations and exchanges with experts • IBM

IBM Client Centers 15

Thank you

YoutubeIBM Client Centers

Twitter@ibmcctr

LinkedInIBM Client Centers

Virtual Client Centerhttps://ibm.biz/IBM/VirtualClientCenter

Websitewww.ibm.com/clientcenter

FacebookIBM Client Centers

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