lessons learned from the capt james a lovell federal health care center capt margaret beaubien &...

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Lessons Learned from the CAPT James A Lovell Federal Health Care Center CAPT Margaret Beaubien & CDR James Martin 17-19 February 2011 Leading NAVMED through PortfolioManagement.

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Page 1: Lessons Learned from the CAPT James A Lovell Federal Health Care Center CAPT Margaret Beaubien & CDR James Martin 17-19 February 2011 Leading NAVMED through

Lessons Learned from the CAPT James A Lovell

Federal Health Care Center

CAPT Margaret Beaubien&

CDR James Martin

17-19 February 2011 Leading NAVMED through PortfolioManagement.

Page 2: Lessons Learned from the CAPT James A Lovell Federal Health Care Center CAPT Margaret Beaubien & CDR James Martin 17-19 February 2011 Leading NAVMED through

217-19 February 2011 Leading NAVMED through PortfolioManagement.

Page 3: Lessons Learned from the CAPT James A Lovell Federal Health Care Center CAPT Margaret Beaubien & CDR James Martin 17-19 February 2011 Leading NAVMED through

317-19 February 2011 Leading NAVMED through PortfolioManagement.

First snow!

Page 4: Lessons Learned from the CAPT James A Lovell Federal Health Care Center CAPT Margaret Beaubien & CDR James Martin 17-19 February 2011 Leading NAVMED through

417-19 February 2011 Leading NAVMED through PortfolioManagement.

View from the 3rd floor; west to east including the basement.

Page 5: Lessons Learned from the CAPT James A Lovell Federal Health Care Center CAPT Margaret Beaubien & CDR James Martin 17-19 February 2011 Leading NAVMED through

• Discuss the changes in the delivery of health care in the new formation of federated health care centers

• Administrative• Organizational Changes • Human Resources• IM/IT Support the End Users• Infrastructure• CAC/PIV • Gal Sharing

Learning Objectives

17-19 February 2011 Leading NAVMED through PortfolioManagement. 5

Page 6: Lessons Learned from the CAPT James A Lovell Federal Health Care Center CAPT Margaret Beaubien & CDR James Martin 17-19 February 2011 Leading NAVMED through

• One point of contact for responsibility of the project• No one person in charge

– Two different chains DoD/VA– Two different IM Managers– Two different IT Managers

• Overall Management of the Facility– Executive Agreement (Signed 23 Apr)– FHCC Organizational Chart– FHCC Advisory Board– Local Stakeholders Advisory Council

• Ability to broker/negotiate solutions– Oversight

• Congressional– General Accountability Office (GAO)

• Interagency Program Office (IPO)• Joint Executive Council• Health Executive Council

Administrative

17-19 February 2011 Leading NAVMED through PortfolioManagement. 6

Page 7: Lessons Learned from the CAPT James A Lovell Federal Health Care Center CAPT Margaret Beaubien & CDR James Martin 17-19 February 2011 Leading NAVMED through

Organizational Changes

• FHCC Organizational Chart – How will the departments be designed AD, VA or a combination

• Concerns with promotion opportunities

• Medical and Dental By Laws– Access to clinical systems

• Credentialing• Foreign Nationals

– Security Clearances

– No longer doing things the DoD-Navy Way or the VA Way• Still have both chains of command to satisfy• Customers internal and external

17-19 February 2011 Leading NAVMED through PortfolioManagement. 7

Page 8: Lessons Learned from the CAPT James A Lovell Federal Health Care Center CAPT Margaret Beaubien & CDR James Martin 17-19 February 2011 Leading NAVMED through

817-19 February 2011 Leading NAVMED through PortfolioManagement.

DIRECTOR

SES

Associate Director for

Patient Services/Nurse

Executive

DEPUTY

Navy 06

Captain James A. Lovell Federal Health Care Center

Organizational Chart

Associate Director for

Dental Services

Associate Director for

Facility Support

Associate Director for

Fleet Medicine

Associate Director for Resources

Associate Director for

Patient Care / Chief Medical

Executive

LEGEND

Red: VA Blue: NAVY

Page 9: Lessons Learned from the CAPT James A Lovell Federal Health Care Center CAPT Margaret Beaubien & CDR James Martin 17-19 February 2011 Leading NAVMED through

917-19 February 2011 Leading NAVMED through PortfolioManagement.

DIRECTORVA SES

Direct Reporting Requirements

- Compliance Officer

- Emergency Manager

- Equal Opportunity Officer

- Patient Safety

- - Research Compliance Officer

- - Safety Manager

Reports directly to the Director on emergent issues outlined in position description.

Special Military Assistants

- Command master Chief

- CMEO

- Navy Legal Office (UCMJ)

- Navy Chaplain

- Reports directly to the Navy 06 on all matters pertaining to uniform personnel.

OFFICE OF PERFORMANCE IMPROVEMENT

DEPUTY DIRECTOR

Navy 06

Captain James A. Lovell Federal Health Care Center Organizational Chart 11/16/2009.

Command Suite.

Page 10: Lessons Learned from the CAPT James A Lovell Federal Health Care Center CAPT Margaret Beaubien & CDR James Martin 17-19 February 2011 Leading NAVMED through

1017-19 February 2011 Leading NAVMED through PortfolioManagement.

DIRECTOR

Department of Health Care

Business

Associate Directory for Resources

Department of Financial

Management

Department of Information Resource

Management

Department of Information

Security

Department of Human Resource

Management

LEGEND

Red: VA

Blue: NAVY

Green: NME & VISN 12 Agency and Ctrs at the FHCC

Associate Directory for Resources

Captain James A. Lovell Federal Health Care Center Organizational Chart 11/16/2009.

Resources

Network Division

Health Information Systems Division

Customer Support Division

Telecommunications Division

Page 11: Lessons Learned from the CAPT James A Lovell Federal Health Care Center CAPT Margaret Beaubien & CDR James Martin 17-19 February 2011 Leading NAVMED through

Human Resources

• Transfer of Function– Former Navy GS employees became VA employees

• Salaries, Position, Working Conditions & Unions

• Staffing– Credentials, Foreign Nationals access to DoD systems– Conducted Three Meetings to Date– Corpsman use on the wards (maintain clinical skills)– Medical Students

• Local Stakeholders Advisory Council – Navy Recruit Command

17-19 February 2011 Leading NAVMED through PortfolioManagement. 11

Page 12: Lessons Learned from the CAPT James A Lovell Federal Health Care Center CAPT Margaret Beaubien & CDR James Martin 17-19 February 2011 Leading NAVMED through

IM/IT To Support the End Users

• Clinical systems– Joint Patient Registration Process

• Minimal data set that then can be launched to each system– Single Sign-on with Context Management to Clinical Applications

• CareFx and Sentillion– Separate Vaults and need to publish applications across

the three networks– Orders Portability

• Laboratory• Radiology

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Page 13: Lessons Learned from the CAPT James A Lovell Federal Health Care Center CAPT Margaret Beaubien & CDR James Martin 17-19 February 2011 Leading NAVMED through

Infrastructure

• Three Enclaves– FHCC Enclave

• Accredited and maintained by the VA• Hosts the FHCC end-users

– MHS Enclave• Accredited by the MHS• Host MHS applications

– NHCGL Enclave• Accredited by the NAVY• Hosts NAVY only applications and users

17-19 February 2011 Leading NAVMED through PortfolioManagement. 13

Page 14: Lessons Learned from the CAPT James A Lovell Federal Health Care Center CAPT Margaret Beaubien & CDR James Martin 17-19 February 2011 Leading NAVMED through

CAC/PIV

• Access via DoD CAC (Common Access Card)– Network log-on using CAC access– Access Navy specific programs

• Access via VA PIV (Personal Identification Card)– Network log-on using PIV access– Access Navy specific programs

• Changes to Navy Applications to accept the PIV– Approved by the NAVY ODAA– Examples: NMO, CeTARS, MEDBOLTT, HMS, MRRS,

DENCAS, VIALS, LSD, NMLC, and MTS/GRPHT

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Page 15: Lessons Learned from the CAPT James A Lovell Federal Health Care Center CAPT Margaret Beaubien & CDR James Martin 17-19 February 2011 Leading NAVMED through

Global Address List (GAL)Sharing

• Places NAVMED Contacts in the VA GAL and FHCC contacts into the NMED GAL

• Allows E-Mail addresses to be shared between the VA and Navy Medicine– Addresses are able to be viewed and accessed through the GAL– End-users access through Outlook – Enables more seamless collaboration

• Co-managed by the ESOC and VA Technical Staff• Expected to be fully in place and operational in

December 2010 (this date needs to be confirmed)

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Page 16: Lessons Learned from the CAPT James A Lovell Federal Health Care Center CAPT Margaret Beaubien & CDR James Martin 17-19 February 2011 Leading NAVMED through

Contact Information

• CAPT Margaret Beaubien NC,USN– [email protected]– 202-762-3107

• CDR James Martin– [email protected]– 757-342-7784

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Page 17: Lessons Learned from the CAPT James A Lovell Federal Health Care Center CAPT Margaret Beaubien & CDR James Martin 17-19 February 2011 Leading NAVMED through

Questions

1717-19 February 2011 Leading NAVMED through PortfolioManagement.