lesley thomson - seven habits of highly effective library websites
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Lesley Thomson - Seven Habits of Highly Effective Library Websites.TRANSCRIPT
seven habits of highly effective library
websites
Lesley Thomson
Data inputterer at Scottish Office Agriculture and
Fisheries Department
Various posts in Department for Work and Pensions: front line service, IT support and
management, information security, risk management
PGDip Information and Library
Studies
MA(Hons) History and
Economic History
Various IT qualifications
Website manager at UK Trade and
Investment
Knowledge Management
Officer with the Scottish Centre for
Regeneration
Librarian in the Scottish
Government Library Service
seven habits of highly effective library
websites
http://www.pegboard.com.au/PegboardGetit/CreatingAUserExperienceEquationForWebsiteSuccess
Success =
highly effective websites meet the needs of users in the performance of their
tasks
Habit 1. highly effective websites...
have a purpose
http://www.uu.nl/university/Library/EN/Pages/default.aspx
http://www.lexpublib.org/
http://www.hclib.org/pub/bookspace/
http://montgomery.lib.wv.us/
Habit 2.highly effective websites...
are integrated
Habit 3. highly effective websites...
are designed for what their users are doing
http://blog.thinkingcapstudios.net/2009/07/the-3-components-of-web-design/
them’s the rules...
"simplicity rules"
http://cabell.lib.wv.us/buffalo/
http://www.esls.lib.wi.us/cedarburg.html
http://www.ocls.lib.fl.us/
http://www.library.nd.edu/
http://www.library.yale.edu/
“the rule of seven"
http://info.lib.uh.edu/
“from your homepage, users should be able to access any content within three clicks”
“stay above the fold”
http://www.mylibrary.us/
http://www.tscpl.org/
http://www.useit.com/alertbox/reading_pattern.html
“a picture paints a thousand words”
http://www.bncrm.librari.beniculturali.it/
http://www.njstatelib.org/
http://www.library.northwestern.edu/
http://sheldonwilliamscollegiate.rbe.sk.ca/sheldonlibrary/
http://www.ahml.info/
http://www.nypl.org/
http://kids.nypl.org/
the user is not broken
Karen G. Schneider http://freerangelibrarian.com
the OPAC is not the sun
Karen G. Schneider http://freerangelibrarian.com
most of your most passionate users will never meet you face to face
most of your most alienated users will never meet you face to face
Karen G. Schneider http://freerangelibrarian.com
you cannot change the user but you can transform the user experience
Karen G. Schneider http://freerangelibrarian.com
http://semanticstudios.com/publications/semantics/000029.php
Peter Morville’s ‘hexagon of user experience ‘
1. what can I do here?2. what can I do next?3. why should I care?
http://www.freelibrary.org/
www.ldlwebservices.co.uk
Habit 4. highly effective websites...
have great content
http://theshoeboxgirl.tumblr.com/post/88471101/02-72
http://www.theonion.com/articles/nation-shudders-at-large-block-of-uninterrupted-te,16932/
http://www.library.pitt.edu/green/about.html
http://www.middletownpubliclibrary.org/Home
http://www.meadpubliclibrary.org/
http://walkingpaper.org/content_strategy.pdf
http://walkingpaper.org/content_strategy.pdf
http://walkingpaper.org/content_strategy.pdf
Nope Better Better still?
Interlibrary loan/Document supply
Borrow from other libraries/obtain items we don’t stock
Get stuff
Online databases Find articles Find stuff
Circulation My account Check out
Library Catalogue Books and more Find stuff
Periodicals Find articles Find stuff
http://collingswoodlib.org/
Habit 5. highly effective websites...
are accessible to all
www.w3.org/WAI/
http://www.culture.gov.uk/what_we_do/telecommunications_and_online/8161.aspx
http://aislclibrary.com/
Habit 6. highly effective websites...
have ‘findability’
http://liverpool.gov.uk/libraries-and-archives/
Habit 7. highly effective websites...
redesign, redesign, redesign
http://web.archive.org/web/20050828154932/http://www.cecil.ebranch.info/
http://www.cecil.ebranch.info/
So, to recap...
seven pillars of website wisdom:
1.purposeful2.integrated3.user centred4.content rich5.inclusive6.findable7.flexible
Addendum 1:a word about mobile...
http://www.lib.ncsu.edu/m
http://consortiumlibrary.org/mobile/
http://consortiumlibrary.org/
http://influx.us/onepager/
Addendum 2:users!
http://www.cmpl.org/default.asp
methods include:
1. contextual enquiry2. personas3. guerilla testing4. protyping5. A/B testing6. heat maps/eye tracking7. site analytics
Lesley’s seven deadly website sins...
http://www.hendersoncounty.lib.il.us/library/index.html
http://www.carnegielibrary.org/
http://www.yclibrary.org/
http://www2.youseemore.com/foxlake/default.asp
http://www.whistlerlibrary.ca/
http://www.imcpl.org/
http://www.webrary.org/mgplhome.html
http://cabell.lib.wv.us/
resources:www.diigo.com/list/lelil_/7-habits-of-highly-effective-library-websites
websites:www.diigo.com/list/lelil_/library-websites
talk to me:twitter.com/lelilmea-mea-culpa.blogspot.com/ uk.linkedin.com/in/lesleythomson