leonardo da vinci multilateral projects transfer of innovation lifelong learning programme

66
LEONARDO DA VINCI MULTILATERAL LEONARDO DA VINCI MULTILATERAL PROJECTS TRANSFER OF INNOVATION PROJECTS TRANSFER OF INNOVATION Lifelong Learning Programme Lifelong Learning Programme

Upload: vincent-barker

Post on 25-Dec-2015

214 views

Category:

Documents


0 download

TRANSCRIPT

Page 1: LEONARDO DA VINCI MULTILATERAL PROJECTS TRANSFER OF INNOVATION Lifelong Learning Programme

LEONARDO DA VINCI LEONARDO DA VINCI MULTILATERAL PROJECTS MULTILATERAL PROJECTS TRANSFER OF INNOVATIONTRANSFER OF INNOVATIONLifelong Learning ProgrammeLifelong Learning Programme

Page 2: LEONARDO DA VINCI MULTILATERAL PROJECTS TRANSFER OF INNOVATION Lifelong Learning Programme

THE PROBLEM

COMPANIES

x HEALTH AND SAFETY AT WORK (HSW)

Page 3: LEONARDO DA VINCI MULTILATERAL PROJECTS TRANSFER OF INNOVATION Lifelong Learning Programme

KEY IDEA OF THE PROJECT

HSW

INFORM TRAIN ADAPT

COMPANIES

Page 4: LEONARDO DA VINCI MULTILATERAL PROJECTS TRANSFER OF INNOVATION Lifelong Learning Programme

Contribute for the implementation of a HSW policy in small and medium

enterprises in the region;

Improving working conditions, eliminating or substantially reducing

accidents and diseases related to work;

Promoting the consciousness that HSW can not be seen as a cost but as a

benefit;

Exchange and transfer of knowledge between the partners involved;

Adapt the curriculum content to the reality of the companies, and give the

teachers the opportunity to have an innovative experience which will allow

them to transfer the teachings of the project to a pedagogical level;

Development of employers and employees skills for HSW implementation.

Objectives to achieve

Page 5: LEONARDO DA VINCI MULTILATERAL PROJECTS TRANSFER OF INNOVATION Lifelong Learning Programme

Intervention Strategy InForAdapt

Inform Train Adapt

Awareness Programme

Digital knowledge

Center

Training Pack

Planimplementation

Consultancy/Coaching

1 2 3

Page 6: LEONARDO DA VINCI MULTILATERAL PROJECTS TRANSFER OF INNOVATION Lifelong Learning Programme

Contextualization

Business areas where is observed great shortcomings in terms of HSW.

Page 7: LEONARDO DA VINCI MULTILATERAL PROJECTS TRANSFER OF INNOVATION Lifelong Learning Programme

InForAdapt SOLUTIONThree products , one

strategy

Page 8: LEONARDO DA VINCI MULTILATERAL PROJECTS TRANSFER OF INNOVATION Lifelong Learning Programme

11AWARENESS PROGRAMMEAWARENESS PROGRAMME

Thought in the initial phase of the project and pretend to stimulate the interest for the topic of HSW

Strands of intervention

• Awareness in radios and newspapers;

• Awareness at the partners’s companies.

•Innovation•Periodic renovation of the message•Adapting the message to the case of each companie

Page 9: LEONARDO DA VINCI MULTILATERAL PROJECTS TRANSFER OF INNOVATION Lifelong Learning Programme

Retention of the message

The addressers asked about the contents of the messages several times

Benefits for the recipients

Page 10: LEONARDO DA VINCI MULTILATERAL PROJECTS TRANSFER OF INNOVATION Lifelong Learning Programme

Processes, methodologies and tools

Awareness by radios and newspapers•Negociation of an advertising space•Collecting and sorting information•Publication/broadcast(Practical advice of easy understanding and immediate application)

Awareness by companies•Negociation of a space•Collecting and sorting information•DisplayPosters with strong messages related to the area of work of each company and content published and circulated in the previous case (radios and newspapers)

Page 11: LEONARDO DA VINCI MULTILATERAL PROJECTS TRANSFER OF INNOVATION Lifelong Learning Programme

Strengths and weaknesses

StrengthsCommunication:•Addressed to the needs of a variety of audiences

•Simple•Accessible

•Practical implementation•Useful

Autonomy of each strand of intervention

WeaknessesDifficulties in automating the process of transfer of information

Page 12: LEONARDO DA VINCI MULTILATERAL PROJECTS TRANSFER OF INNOVATION Lifelong Learning Programme

Dynamic and work methods

• Assessment of all the instruments available on the DP in order to diversify the quantity and quality of resources to be used in the actions.

• Allocation and scheduling of tasks.

Page 13: LEONARDO DA VINCI MULTILATERAL PROJECTS TRANSFER OF INNOVATION Lifelong Learning Programme

It was designed to solve two essential problems

• Difficult access to sources of information about the subject of HSW;

• Lack of channels of communication between experts and other stakeholders in

this area.

Objectivos

• Free and easy access to various types of content related to this issue;

• Create an independent network that allows communication easier among pairs

and experts of the area;

• Area of discussion and clarification.

22DIGITAL KNOWLEDGE CENTRE (DKC)

DIGITAL KNOWLEDGE CENTRE (DKC)

Page 14: LEONARDO DA VINCI MULTILATERAL PROJECTS TRANSFER OF INNOVATION Lifelong Learning Programme

Processes and tools

Contribution of the transnationality in the methodology of the design

Use a computing platform that allows an easy use and updating.

Page 15: LEONARDO DA VINCI MULTILATERAL PROJECTS TRANSFER OF INNOVATION Lifelong Learning Programme

Methodologies applications

Interaction with other products of the project

•Instrument to support the implementation of the training plan •Complementary with the programme of awareness •Appeal autonomous

Page 16: LEONARDO DA VINCI MULTILATERAL PROJECTS TRANSFER OF INNOVATION Lifelong Learning Programme

Strengths and weaknesses

Strengths:

Free Information organized Easy to use and updating the information in the database. Autonomy of the Forum.

Weaknesses:

Difficulties of access to a public less familiarized with TIC

Page 17: LEONARDO DA VINCI MULTILATERAL PROJECTS TRANSFER OF INNOVATION Lifelong Learning Programme

Difficulties founded

• Information dispersed by many sources

• Quantity and diversity of information to organize

• Need of specialized technicians

Page 18: LEONARDO DA VINCI MULTILATERAL PROJECTS TRANSFER OF INNOVATION Lifelong Learning Programme

3 3TRAINING PACK TRAINING PACK

Page 19: LEONARDO DA VINCI MULTILATERAL PROJECTS TRANSFER OF INNOVATION Lifelong Learning Programme

Constituted by 5 training manuals and a methodological guide for implementation.

Displayed in two supports: paper and digital.

Problem

Lack of an instrument that allows, in an integrated manner and being

adapted to the reality of the companies, to make the training at all levels,

from the leader to the less qualified workers.

Contains

Page 20: LEONARDO DA VINCI MULTILATERAL PROJECTS TRANSFER OF INNOVATION Lifelong Learning Programme

Providing institutions and trainer agents the necessary knowledge for the

implementation of the Training Plan.

Create a tool for assisting the agents and the disseminators trainers of the

training plan.

Support a training strategy integrated and adapted to the local reality.

Promote the development and deployment of systems and methodologies

of innovation, prevention and control, with the objective to improve the

conditions of work, bearing in mind the social, cultural, economic and

technological contexts of the society and the companies.

Objectives

Page 21: LEONARDO DA VINCI MULTILATERAL PROJECTS TRANSFER OF INNOVATION Lifelong Learning Programme

Manuais e-book CD-ROM

Training plan implementation guideTraining plan implementation guide;

Initial HSW training manual for workersInitial HSW training manual for workers;

HSW training manual for leaders and direct HSW training manual for leaders and direct

managersmanagers;

Training manual for workers | Part 2Training manual for workers | Part 2;

Advanced training manual in first aidAdvanced training manual in first aid;

Fighting fire manualFighting fire manual

Supports

Page 22: LEONARDO DA VINCI MULTILATERAL PROJECTS TRANSFER OF INNOVATION Lifelong Learning Programme

Training plan implementation

Want to resolve the overall situation of the companies on the issues of HSW:

Existence of an organizational culture less oriented for the issues of

HSW;

Lack of information about HSW;

Lack of knowledge of the heads of the companies about their own

situation regarding HSW;

Poor preparation of human resources of the enterprises;

Existence, in many cases, of an informal organizational culture, which

is adverse to the practices of HSW.

Page 23: LEONARDO DA VINCI MULTILATERAL PROJECTS TRANSFER OF INNOVATION Lifelong Learning Programme

Processes, methodologies and tools

The implementation of the training plan involves the following key steps:

-Evaluation of training needs / Diagnosis of the conditions of HSW; -Planning - selection and quantification of the trainees, according to the principle of equal opportunities; drafting of the general schedule; -Mobilization of human resources; -Gathering of the required pedagogical supports; -Negotiation with beneficiaries - drafting the final schedule; -Implementation: training the trainers, entrepreneurs, workers, first aid and fighting fire; -Evaluation; -Analysis of the security conditions of the beneficiary companies.

Page 24: LEONARDO DA VINCI MULTILATERAL PROJECTS TRANSFER OF INNOVATION Lifelong Learning Programme

Innovation

• It is a dynamic tool to support the training, tested and improved to allow the dissemination of good training practices in HSW;

• Integrated resource of the various aspects of HSW;

• Includes an implementation guide of the Training Plan;

Page 25: LEONARDO DA VINCI MULTILATERAL PROJECTS TRANSFER OF INNOVATION Lifelong Learning Programme

Benefices

•Facilitation of the trainer activity

•Consistency in the implementation of contents

•Integration of the various modules taught

Page 26: LEONARDO DA VINCI MULTILATERAL PROJECTS TRANSFER OF INNOVATION Lifelong Learning Programme

Processes, methodologies and tools

Detailed analysis of the legal impositions

Construction of four types of training that immerge from the specific needs of companies or groups of individuals within the company and not from the specific risks to which they are exposed

Page 27: LEONARDO DA VINCI MULTILATERAL PROJECTS TRANSFER OF INNOVATION Lifelong Learning Programme

Strengths and weaknesses

Strengths:-Easy access to a diverse set of formats that allows its use not only to a public that has electronic instruments;;-Integrated appeal from the various aspects of HSW;-Organized to allow an oriented consultation for specific themes and contents; -Existence of a methodological guide that covers the various steps to be taken for the implementation of the training; - Manual constructed to allow updates easier .

Weaknesses:

Can limit the freedom of trainers regarding the choice of contents;In the format in which it was tested some content have too much information for the number of hours available.

Page 28: LEONARDO DA VINCI MULTILATERAL PROJECTS TRANSFER OF INNOVATION Lifelong Learning Programme

Dynamics and working methods

Discussion in the PD, about the objectives to be achieved with the formation, distinguishing the training aimed to the entrepreneurs and to the workers;

Selection of the contents to be integrated in the textbooks;

Realization of the first test of consistency of the content from a pedagogical point a view, together with the trainers and external experts;

After consolidated the information, specialists from the various areas were contact, in order to make the preparation of the textbooks in various formats.

Page 29: LEONARDO DA VINCI MULTILATERAL PROJECTS TRANSFER OF INNOVATION Lifelong Learning Programme

Difficulties encountered and the way to overcome them

The problems we found are implied in the work methodology, especially in making noticeable to employers and employees the importance of hygiene and safety at work as a priority need.

As a solution, we use various training agents to examine the manuals and their suitability from the point a view of an active pedagogical participation.

Page 30: LEONARDO DA VINCI MULTILATERAL PROJECTS TRANSFER OF INNOVATION Lifelong Learning Programme

Innovation

1- Implication from the entrepreneurs

Two basic assumptions:

- The resistance from the entrepreneurs;

- A succeed training to entrepreneurs is essential to the overall success for the implementation of the training plan.

Page 31: LEONARDO DA VINCI MULTILATERAL PROJECTS TRANSFER OF INNOVATION Lifelong Learning Programme

Measures adopted:

-Start the training to entrepreneurs with a session devoted solely to state and demonstrate the benefits of implementing an organizational culture aimed to HSW

-Using a businessman of success, that knows the language and the specific reality of the small and medium-sized enterprises in the north of Portugal.

-The objective

Create a relation of empathy between beneficiaries and the contents of the module

Page 32: LEONARDO DA VINCI MULTILATERAL PROJECTS TRANSFER OF INNOVATION Lifelong Learning Programme

Measures adopted :

-Entrepreneur assumes the role of auditor

-Makes an audit of safety, reporting all the risks in their business supported by the trainer.

-The objective

Report all hazards and potential risks of the companie, and later ordering, in order of priority, the measures to be taken.

Page 33: LEONARDO DA VINCI MULTILATERAL PROJECTS TRANSFER OF INNOVATION Lifelong Learning Programme

Innovation

2 - Involvement of trainers with the beneficiaries and in the design of the training plan.

Measures adopted

- Organization of a prior visit, by the trainers, to all the beneficiary enterprises involved;

- Involve the trainers in the design of the training plan, ask their opinions, in order to make the final result a result of a joint effort.

Page 34: LEONARDO DA VINCI MULTILATERAL PROJECTS TRANSFER OF INNOVATION Lifelong Learning Programme

Innovation

3 - Application of a new methodology in practice sessions for workers in the employment context.

Assumption - In this method, instead of starting from the body of

knowledge emanating by legislation, it starst from the sense of security on each individual, developing it.

- Each individual observes deeply their job, being taken to develop its own sense of security, which will be filled by the knowledge acquired in theoretical training sessions.

Page 35: LEONARDO DA VINCI MULTILATERAL PROJECTS TRANSFER OF INNOVATION Lifelong Learning Programme

Inform, Train and Adapt the companies for hygiene and safety at work

Strategy of InForAdapt

Page 36: LEONARDO DA VINCI MULTILATERAL PROJECTS TRANSFER OF INNOVATION Lifelong Learning Programme

36

Leader First aidsworkers

InForAdapt training

Training trainers

Page 37: LEONARDO DA VINCI MULTILATERAL PROJECTS TRANSFER OF INNOVATION Lifelong Learning Programme

37

LeaderObjectivesObjectives:: Theoretical component

Practical component

Awakening the attention of the employer to the risks and dangers in their company

Give the entrepreneur theoretical and practical knowledge that will enable him to audit the company itself on safety matters

Empower the entrepreneur to implement a security system in their company.

Page 38: LEONARDO DA VINCI MULTILATERAL PROJECTS TRANSFER OF INNOVATION Lifelong Learning Programme

38

Training plan Entrepreneurs (Theoretical)

Part 1

1. Using the services of entrepreneur/certificated consultant

•Create a environment of confidence•Create empathy•Breaking resistences•Create an openness of spirit “HSW as a valuable investiment”

Methods: Objectives:

Page 39: LEONARDO DA VINCI MULTILATERAL PROJECTS TRANSFER OF INNOVATION Lifelong Learning Programme

39

Training plan Entrepreneurs (Theoretical)

Part 2

Method:

Theoretical training in HSW:•Legislation•Hazards and risks•Planification of prevention

Training in room:

Objectives:

Develope skills in HSW:•Knowledge of the risks•Capacity of analyses of the companie•Developed knowledge in legislation.

Page 40: LEONARDO DA VINCI MULTILATERAL PROJECTS TRANSFER OF INNOVATION Lifelong Learning Programme

40

Training plan Entrepreneurs (Practice)

Training in labour contexts

Survey of the security conditions in the companies

Development of the intervention plan – establishing priorities for the action

Method

Page 41: LEONARDO DA VINCI MULTILATERAL PROJECTS TRANSFER OF INNOVATION Lifelong Learning Programme

41

Survey of the risks

Establish priorities for action and prevention

1. Risk2. Risk3. Risk4. ……

Page 42: LEONARDO DA VINCI MULTILATERAL PROJECTS TRANSFER OF INNOVATION Lifelong Learning Programme

42

Workers

Page 43: LEONARDO DA VINCI MULTILATERAL PROJECTS TRANSFER OF INNOVATION Lifelong Learning Programme

43

3 Actions

Content basic in HSW

Content theoretical more deepened

Component practice

Page 44: LEONARDO DA VINCI MULTILATERAL PROJECTS TRANSFER OF INNOVATION Lifelong Learning Programme

44

Basic Contents

Training in room •Equipping students of a knowledge about the HSW language;•Equipping the trainees with key-knowledge;•Breaking some resistance and awaken its attention to the issue.

ObjectivesMethods

Page 45: LEONARDO DA VINCI MULTILATERAL PROJECTS TRANSFER OF INNOVATION Lifelong Learning Programme

45

Deeper theoretical contents

Training room •Equipping the trainees of a knowledge relative to the risks inerent in their business.•Provide a more solid basis of knowledge in HSW.

ObjectivesMethod

Page 46: LEONARDO DA VINCI MULTILATERAL PROJECTS TRANSFER OF INNOVATION Lifelong Learning Programme

46

Practical componentPractical component

Provide to the trainees the capacity to identify the risks in their labour Development of the capacity of dissemination of contents related with HSW.

Methods

Methodologyl

Methodology II

Common objective

20% Workers

Page 47: LEONARDO DA VINCI MULTILATERAL PROJECTS TRANSFER OF INNOVATION Lifelong Learning Programme

47

Methodology IMethodology I

Strategy Four steps

Page 48: LEONARDO DA VINCI MULTILATERAL PROJECTS TRANSFER OF INNOVATION Lifelong Learning Programme

48

The four steps

Trainers + trainees=

Survey of the risks and risk behaviour inherents to the labour work.

Trainers + trainees=

Survey of the risks and risks behaviour inherents to the labour work of the colleagues.

Trainers + traineesAnalysis and discussion of the data collected during the first two steps.

Trainers and trainees perform a “tour” by the various departments of the company, sharing the data collected in the steps 1 and 2, and presenting conclusions and suggestions compiled in step 3.

Dissemination Step 3

Step 1

Step 4

Step 2

Page 49: LEONARDO DA VINCI MULTILATERAL PROJECTS TRANSFER OF INNOVATION Lifelong Learning Programme

49

Methodology IIMethodology IIMagic

Professor Ricardo Jorge Sá Dias de Vasconcelos.

“Study how the analyses and self-examination of work can contribute to the development and transfer of skills, particularly regarding the identification of risks and the prevention of industrial accidents. "

Magic application – Method of guided individual and collective analyses (in alternation).

Page 50: LEONARDO DA VINCI MULTILATERAL PROJECTS TRANSFER OF INNOVATION Lifelong Learning Programme

50

Methodology IIMethodology II

Method of guided individual and collective analyses in alternation.

Method of a guide analyses(Teiger & Laville)

Analyse the work to Train and transform knowledges and the skills of employees regarding hygiene and safety at work.

MAGIC

Theoretical Basis

ObjectivesMethod

Page 51: LEONARDO DA VINCI MULTILATERAL PROJECTS TRANSFER OF INNOVATION Lifelong Learning Programme

51

Procedure:

Detailed analyse of the labour work (Trainer – workers, machines, work methods, production)

Individual auto-examination guide – worker guided by the trainer(essential aspects of the activity, important detailes of the activity, risk of accidents, labour conditions);

Collective analysis and reflectionAlternatively with self analysis guide, here are discussed, in group, in room, verbalizations expressed individually at the work;

Feedback to the workers and management about the results of the work developed during the method practices.;

Follow-up.

Detailed analyse of the companie(politics, management, organization…);

Page 52: LEONARDO DA VINCI MULTILATERAL PROJECTS TRANSFER OF INNOVATION Lifelong Learning Programme

52

First aid

Training roomSimulation practice

Equipping companies of human resources capable to act in emergency situation, and management of first aid

ObjectivesMethod

Page 53: LEONARDO DA VINCI MULTILATERAL PROJECTS TRANSFER OF INNOVATION Lifelong Learning Programme

Benefits for the addressees

-Making HSW a daily matter between workers and entrepreneurs;

-Development of a safety conscience;

-Some behavioral changes between workers and entrepreneurs;

-Creating organizational skills; e.g. designation of representatives of workers for safety;

-Changes in the layout and organization of the work place;

-Substantial increase of the compliance with legislation in all companies;

-Companies licensing.

Page 54: LEONARDO DA VINCI MULTILATERAL PROJECTS TRANSFER OF INNOVATION Lifelong Learning Programme

Strengths and weaknesses

Involvement of the trainers with the beneficiary organizations;

Involvement of the trainers in the design of the training plan;

Strategy involvement / responsibility of entrepreneurs;

Implementation of training innovating strategy in the work contents;

Ability to adapt the practice and complement with other methodologies;

Training in first aid – create a concrete competence with an utmost importance;

Training in fighting fires - create a practical and fundamental competence.

Page 55: LEONARDO DA VINCI MULTILATERAL PROJECTS TRANSFER OF INNOVATION Lifelong Learning Programme

Strengths and weaknesses

Weaknesses/solutions

Negotiation and limits to trade

Page 56: LEONARDO DA VINCI MULTILATERAL PROJECTS TRANSFER OF INNOVATION Lifelong Learning Programme

Involvement and forms of participation

Workers and entrepreneurs

Initial evaluation of the security conditions of the organizations

Entrepreneurs involved in the planning of the final schedule

Participation in the training sessions

Page 57: LEONARDO DA VINCI MULTILATERAL PROJECTS TRANSFER OF INNOVATION Lifelong Learning Programme

Additional/complementarities Methodologies

The implementation of the training plan consists in a self-sufficient practical and is not dependent on other additional methodologie.

However, it is desirable that the implementation of this process is accompanied, if possible, with the application of other practices described, since they are complementary.

Page 58: LEONARDO DA VINCI MULTILATERAL PROJECTS TRANSFER OF INNOVATION Lifelong Learning Programme

Transfer and Incorporation

Dissemination target:

Training institutions, training agents and entrepreneurs

Page 59: LEONARDO DA VINCI MULTILATERAL PROJECTS TRANSFER OF INNOVATION Lifelong Learning Programme

Action prior to the incorporation

Mobilization session – Mobilization of potential disseminators, through formal and informal contacts. (Organizing seminars)

Clarification sessions – Informal sessions on what is considered to be the best practices for implementation and about the adaptation of the various cases of what will be implemented (Using a responsible for one of the beneficiary entities of the project to testify the advantages of the method.)

Consultant – To monitor the implementation of products and technical attendance in the area of HSW.

Page 60: LEONARDO DA VINCI MULTILATERAL PROJECTS TRANSFER OF INNOVATION Lifelong Learning Programme

Requirements of ownership

- The need to exist someone with the capacity to take decisions, that understands the interest and the benefits for their organization and for the welfare of his staff in the project implementation;

- Recognize the advantages of working in partnership with other entities.

Page 61: LEONARDO DA VINCI MULTILATERAL PROJECTS TRANSFER OF INNOVATION Lifelong Learning Programme

Skills required for exploitation

• The methodology to be used in this product requires:• Participative practices within the organizations

• Flexible internal structure and open to change;

• Ability to organize teams for work;

• Ability to manage technical skills according to specific objectives;

• Ability to hire human resources with technical skills in HSW.

Page 62: LEONARDO DA VINCI MULTILATERAL PROJECTS TRANSFER OF INNOVATION Lifelong Learning Programme

Risks and cares in the transfer

- The project assumes the range of competences set out, under the penalty of the training plan becomes “one more” training plan;

- The clarify sessions and consultancy comes in order to try to alleviate the risks of not understanding the methodology to be used.

Page 63: LEONARDO DA VINCI MULTILATERAL PROJECTS TRANSFER OF INNOVATION Lifelong Learning Programme

Methodologies and dissemination procedures

1º Do activities to disseminate, together with potential stakeholders, in the way to list any partners (training entities, agents and trainers companies).

2º Initial session to verify if the potential partners meet the requirements for the implementation of the project.

3º Prospective analysis of the role of each partner (e.g. know if all of them will implement the strategy in other companies, will implement the plan partially or totally in their own company, or if on the other side they will make a large-scale dissemination.)

4º Final selection and creation of a new partnership.

Page 64: LEONARDO DA VINCI MULTILATERAL PROJECTS TRANSFER OF INNOVATION Lifelong Learning Programme

Methodologies and dessimination procedures

5º training sessions/ explanation for disseminators agents, where we will talk about:

- Project aims;- Methodologies resources developed;

- Good practices.

6º Negotiations with partners about the adaptation of the existent methodologies to the reality of the involved partners.

7º Definition of the working plan and the activities;

8º Execution (Consultancy by the interlocutor).

Page 65: LEONARDO DA VINCI MULTILATERAL PROJECTS TRANSFER OF INNOVATION Lifelong Learning Programme

Tangible of the products

• There was a concern in the designing of the products, in a way to make them simple and easy to access, in various formats:

• Paper

• CD-ROM

• Internet

Page 66: LEONARDO DA VINCI MULTILATERAL PROJECTS TRANSFER OF INNOVATION Lifelong Learning Programme

Restrictions to Transfer

The pack as a direct access to the Internet

For those interested in the format of paper and CD-ROM (printed in graphics) the only constraint is the cost of printing the training pack, which is about 100 €.