legacy voice world
DESCRIPTION
Legacy Voice World. Chapter 03. Analog Connectivity. What is analog connectivity Electric wave forms Understanding Analog signaling. Thomas Edison. Record player Braille Home telephone lines Analog phone lines electricity for voice transmission. As you speak. Analog to digital - PowerPoint PPT PresentationTRANSCRIPT
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Legacy Voice World
Chapter 03
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Analog Connectivity
• What is analog connectivity
• Electric wave forms
• Understanding Analog signaling
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Thomas Edison
• Record player• Braille• Home telephone lines• Analog phone lines electricity for voice
transmission
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As you speak
• Analog to digital• Properties of electricity as used to convey
properties of voice• Digital to analog
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Signaling
• When receiver is on-hook, circuit is broken
-Battery at the CO
+
-
Loop
Tip
Ring
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Signaling
• When receiver is off-hook, circuit is complete
• This is an example of loop start
-Battery at the CO
+
-
Loop
Tip
Ring
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Signaling• This is an example of Ground start
• Off-hook signal accomplished by temporarily grounding the ring wire
• Stops GLARE
-Battery at the CO
+
-
Loop
Tip
Ring
PBX
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Signaling over Analog Lines
• On-hook• Off-hook• Ringing– Ringing is sent using AC current rather than DC
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When receiver is on-hook, circuit is broken
1 2
0%0%
1. True2. False
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Additional Signaling
• Dual tone• Busy• Ring back• Congestion• Re-ordering• Receiver off-hook• No such number• Confirmation• And more
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Address Signaling
• Pulse (70% connected and 30% broken connection)
• DTMF (dual tone multi-frequency)
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DTMF works on
1 2 3 4
0% 0%0%0%
1. Only analog phones2. Only on digital phones3. Both analog and digital
phones4. Neither analog or
digital phones
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What Did We Learn?
• What is analog connectivity
• Electric wave forms
• Understanding Analog signaling
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Historical Voice
• Problems with Analog connection
• Converting Analog to Digital
• Converting Digital to Analog
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Wiring a Problem
• Distance is prohibitive for analog wiring• Requires -2 wire system
Repeater Repeater
CO
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Analog phone wiring requires
1 2 3 4
0% 0%0%0%
1. One wire2. Two wire3. Three wire4. Four wire
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Sample Voice
• Nyquist: If you sample at twice the highest frequency, you can accurately reconstruct a signal digitally
• Common frequencies:– Human hearing 20-20,000Hz– Human speech 200-9,000Hz– Nyquist therum 300-4000Hz
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Quantizing the Sample
PAM – Pulse Amplitude Modulation
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Human hearing range is 20 - 20,000Hz. Nyquist theory is what range?
1 2 3 4
0% 0%0%0%
1. 20 – 20000Hz2. 200 – 20000Hz3. 200 – 9000Hz4. 300 – 4000Hz
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Convert the Sample to Binary
• A-Law• U-Law (US, Canada, Japan)
• 0110011• Both use the first bit to represent “+” or “–” amplitude• A-Law uses “1” for Positive and “0” for negative• U-Law uses “0” for Positive and “1” for negative• Both use the next three bits for segments• Both use the following three bits for the interval• U-Law is known as Transcoding
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Consider the bit string 1011011… This represents a positive notation for ___
1 2
0%0%
1. A-Law2. U-Law
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Once in Binary
• Optionally compress the Samples– Send all the samples– Send just the changes– Build a code bank
*standard voice sample: 64kbps (G.711)*common compressed value: 8 kbps (G.729)
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Which codec provides the best QoS?
1 2 3 4
0% 0%0%0%
1. G.7292. G.7263. G.7234. G.711
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What did we Learn?
• Problems with Analog connection
• Converting Analog to Digital
• Converting Digital to Analog
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Multiple Calls on a single Pair of Wires
Solve the wiring problem: TDM
Understand T1, E1, and CAS specifications
Understand T1, E1, and CCS specifications
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TDM• Carries multiple conversations over a 4 wire path• Build wire channels called DS0s• Each channel gives a time slot to transmit• Common DS0 Groups:
– T1 (24 DS0 frames)– E1 (32 DS0 frames_)
PBX PBX1 2 4 1 2 4 1 2 4
1 2 4
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Analog Signals are Electrical Frequencies
• Once voice is digitized – signals must be 1s & 0s
• There are two methods:– CAS (Channel Associated Signaling)– CCS (Common Channel Signaling)
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CAS in a T1 Environment (RBS) Robbed Bit Signaling
• The least significant bit in each 6th frame is signaling
Frame Channel Channel Channel Channel - - - Channel
1st 2nd 3rd 4th - - - 24th
1 DS0 DS0 DS0 DS0 DS0 fDS0
2 DS0 DS0 DS0 DS0 DS0 DS0
3 DS0 DS0 DS0 DS0 DS0 DS0
4 DS0 DS0 DS0 DS0 DS0 DS0
5 DS0 DS0 DS0 DS0 DS0 DS0
6 DS0s DS0s DS0s DS0s DS0s DS0s
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The previous chart represents ____ in a T1 environment
1 2 3
0% 0%0%
1. CCS2. RBS3. SS7
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Quality and Robbed Bits
• The 6th frame missing a bit degrades quality• T1 can send Large frames of 193 bits at a time• T1 Frame bit is in the first bit in DS0 24• T1 has two framing types:– Super framing (SF): sends 12 T1 frames at a time– Extended superframes (ESF): send 24 T1 frames at a
time• F6, F12 and F18, F24 (frames referenced as “A,B,C,D”)
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CAS in an E1 Environment
• CAS has dedicated frames and signaling in separate channels
• CAS E1 has 32 channels• Ch1 – dedicated to framing• Ch17 – dedicated to signaling• Chs 2 - 16 and 18 - 32 are dedicated to voice• E1 is contra-intuitive ; called CAS since each time a slot is
signaled it matches to a voice channel• It is compatible with T1 CAS (has the same ABCD
signaling format
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Bundling Channels Together on a T1 and E1 Connection
• CCS (Common Channel Signaling) is simpler than CAS• CCS dedicates a signaling channel on T1 and E1• Allows for the use of a signal protocol rather than just four
bits of signaling per channel– Allows for more clmplex signaling messages– Allows for proprietary signaling messages– Most common signaling protocol is ISDN’s Q.931– Other signaling protocols exist such as SS7
• Signaling Channel:– T 1 signaling channel 24– E1 signaling channel 17
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What Did We Learn?
Multiple Calls on a single Pair of Wires
• Solve the wiring problem: TDM
• Understand T1, E1, and CAS specifications
• Understand T1, E1, and CCS specifications
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PSTN
• Components of the PSN
• Difference between PBX and Key Systems
• PSTN Numbering Plans
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PSTN Components
• Analog telephone• Local loop• Central Office (CO)• Trunks (SS7)• Trunks (CAS)• PBX• Digital Phones
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Trunks
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Which of the following is not a PSTN component
1 2 3 4 5 6 7 8
0% 0% 0% 0%0%0%0%0%
1. Analog telephone2. PBX3. CAS Trunks4. Router5. SS7 Trunks 6. Central office7. Local loop
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Offices
• PBX and Key Systems– Typical digital PSTN connection (T1 & E1)– Provide each user unique extension number– Support a large number of features
• Key Systems– Typically Analog PSTN connection – Users share lines between phones– Support smaller number of features
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PSTN Dialing Plan
• PSTN number plan managed under ITU-TE-164 standard• Country• National description code• Subscriber number
North American Numbering Plan (NANP)• Country code• Area code• Central office code• Subscriber code
• 1-555-510-3001 (NANP)
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Country code - Area code - Central office code - Subscriber code
This numbering plan represents
1 2 3 4
0% 0%0%0%
1. E.1642. NANP3. Both4. None of the above
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What Did We Learn?
• Components of the PSN
• Difference between PBX and Key Systems
• PSTN Numbering Plans
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Cisco Components of the Voice Networks
• Cisco infrastructure model
• Cisco Call Processing
• Cisco applications options
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The Infrastructure Model
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Call Processing: UC500
• Supports 8 to 48 IP phones• Integrated Voice main and Auto-attendant• External MOH• FX0 modules for external Analog phones• FX1 modules for analog phone connections• Routing/NAT support support• VPN support • Opt 802.11 wireless
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Step above UC500 – CME
• Supports more features than UC500• Voice mail support added through (CUE) Cisco
Unity Express• Runs on Cisco ISRs• Mostly CLI configuring
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Infrastructure Parts
1 2 3 4 5
0% 0% 0%0%0%
1. End Points2. Hardware 3. Applications4. Infrastructure5. Call processing
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Cisco RoutersCisco Max IP phones Max SIP phones
2801 25 25
2811 35 25
2821 50 50
2851 100 100
: :
3845 250 250
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Business Edition
• Provide scalability to 500 IP phones• Combines three applications into one– CCM (Cisco Communications Manager)– Cisco Unity Communications– Cisco Unified mobility
• Fantastic but NO REDUNDANCY
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Full Blown Call Manager (CUCM)
• Scales to 60,000 IP phones per cluster• Multi-server redundancy• Multi-site support• $$$
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Applications• Cisco Unity Express up to 100 users
– Network module (NM) an advan integration module (AIM)– Lenix based, IVR, Voicemail from email, WEB, phone
• Cisco Unity Connection up to 500 users– 7500 users with dedicated servers– Advanced call routing rules– NO redundancy
• Cisco Unity (7500 users per server)– Integrated with Microsoft Exchange, lotus notes, Novell
Groupwise– Redundant multiple servers
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Other Applications
• IVR (Integrated Voice Response)• Unified Contact Center Express• Unified Meeting Plan• Unified Mobility• Emergency Responders
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What is the problem with a UC500
1 2 3 4
0% 0%0%0%
1. No unified mobility2. No analog phone support3. No redundancy4. No unified communications
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What Did We Learn?
• Components of the PSN
• Difference between PBX and Key Systems
• PSTN Numbering Plans
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The End