lecture 8 evaluation- design issues
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8/3/2019 Lecture 8 Evaluation- Design Issues
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Department of Business and ManagementUniversiti Brunei Darussalam
Training Evaluation- Design
Issues
Basic Designs
± Post-test only
± Pre-rest/Post-test
Complex Designs
± Post-test with control group
± Pre-test/Post-test with control group
± Time Series ± Solomon 4 group
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Basic Designs
Post-test Only
± occurs when training is provided and then a post-test is
given
X T2
X ± training
T2 ± post-test evaluation
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Basic Designs - Post-test Only
(cont¶d)
Goals of evaluation:
± to determine if change has taken place
± to determine if a level of competence has been reached
Post-test only design is sufficient if the
evaluation is for the second goal
± e.g. a training which is developed to equip employees
with certain legal requirements
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Department of Business and ManagementUniversiti Brunei Darussalam
Basic Designs - Post-test Only
(cont¶d)
Post-testing can be turned into a pre-test/post-test
design by utilizing data from the following sources:
± needs analysis
± archival data, e.g. performance appraisal
measures of quality
An equivalent group could also be chosen and given
the same post-test and the evaluation becomes
post-test only with control group
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Basic Designs - Post-test Only
(cont¶d)
Post-test only design is problematic for
assessing change because change could be
caused by a number of other competing
courses
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Basic Designs- Pre-test/Post-
test
The design can be represented as:T1 X T2
T1 ± Pre-testX ± Training
T2 ± Post-test
Main criticism is that it is without a control
group ² difficult to determine the impact of training on the changes that occur
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Department of Business and ManagementUniversiti Brunei Darussalam
Basic Designs- Pre-test/Post-
test (cont¶d)
A method of dealing with the lack of acontrol group is known as InternalReferencing Strategy (IRS)
IRS includes using relevant and non-relevant test questions in the pre- and post-test
± relevant : questions that deal with training contents
± non-relevant : questions with aspects not trained (these
questions serve as control)
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Department of Business and ManagementUniversiti Brunei Darussalam
Complex Designs
Two factors to consider in developing a
sound evaluation design:
± control group: a group of similar employees who do not
receive the training
± random assignment: the assignment of employees to
either the control group or training group by chance
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Department of Business and ManagementUniversiti Brunei Darussalam
Complex Designs ± Post-test
Only withControl Group
This design can be represented by the followingTrainee Group X T2
Control Group T2
Differences in test scores between the groups will
provide evidence of the effectiveness of the training Weakness: there is no pre-test score to indicateequivalence of the groups before training
Representative sampling: matching of employeeson specific variables e.g. age, educationalbackground, experience etc. may reduce theweakness
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Department of Business and ManagementUniversiti Brunei Darussalam
Complex Designs- Pre-
test/Post-test withControl
Group It is represented by the following
expression:Trainee Group T1 X T2
Control Group T1 T2
Provides indication of equivalence between
the two groups (through T1)
Post-test differences will provide evidence
for training effectiveness
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Department of Business and ManagementUniversiti Brunei Darussalam
Complex Designs- Time Series
Design
The expression for this design is:Trainee Group T1 T2 T3 T4 X T5 T6 T7 T8
It uses a series of measurements before and
after training
The design can be made more powerful by
using a control groupTrainee Group T1 T2 T3 T4 X T5 T6 T7 T8
Control Group T1 T2 T3 T4 T5 T6 T7 T8
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Department of Business and ManagementUniversiti Brunei Darussalam
Complex Designs- Multiple
Baseline Design
Expression:
Trainee Group A T1 T2 T3 X T4 T5 T6 T7 T8 T9 T10 ..
Trainee Group B T1 T2 T3 T4 T5 X T6 T7 T8 T9 T10 ..
Trainee Group C T1 T2 T3 T4 T5 T6 T7 X T8 T9 T10 ..
Trainee Group D T1 T2 T3 T4 T5 T6 T7 T8 T9 X T10 ..
Multiple measures are taken (as in time series) but
each group is trained at different times
If each group improves after receiving training, it can be said that the changes are due to training
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Complex Designs- Solomon 4
Group Design
Expression:Group 1 T1 X T2
Group 2 T3 T4
Group 3 X T5
Group 4 T6
Members of the groups should be based onrepresentative sampling
If T2 > T1 and T4, and if T5 > T6, and if T5 > T3 theninference about the effects of training can be made
with confidence
If T6 = T1 and T3 (history and maturation are not thecause of improvement)
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Evaluation± TheChoice of
Design
The true impacts of training depends on the validity of evaluation results
The more complex the design, the more valid the results
When multiple measures are not possible, the following designmay be useful:
Trainee Group A T1 X T2
Trainee Group B T1 X T2
Trainee Group C T1 X T2
Trainee Group D T1 X T2