lecture 7 risk
TRANSCRIPT
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First Solar Plane Flight 19/04/2013
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What is Project Risk?
Project Risk is an uncertain event or condition that, if occurs, has a
positive or negative effect on one or more project objectives such as
scope, schedule, cost and quality.
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PMBOK Perspective1 Plan Risk Management: The process of defining how to conduct risk management activities for a
project
2 Identify Risks: The process of determining which risks may affect the project and documenting their
characteristics.
3 Perform Qualitative Risk Analysis: The process of prioritizing risks for further analysis or action by
assessing and combining their probability of occurrence and impact.
4 Perform Quantitative Risk Analysis: The process of numerically analyzing the effect of identified
risks on overall project objectives.
5 Plan Risk Responses: The process of developing options and actions to enhance opportunities and
to reduce threats to project objectives.
6 Control Risks: The process of implementing risks response plans, tracking identified risks,
monitoring residual risks, identifying new risks, and evaluating risk process effectiveness throughout the
project.
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Some Risk Conditions Risk conditions may include aspects of the projects or
organizations environment that contributes to projectrisk:
Immature project management practices
Lack of integrated management systems Concurrent multiple projects
Dependency on external participants who are outsidethe direct project control
Project manager is too optimist
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Risk Attitude Depends Upon
Risk Appetite The degree of uncertainty an entity is willing to take on
in anticipation of a reward.
Risk Tolerance
The degree, amount or volume of risk that anorganization or stakeholder will withstand
Risk Threshold
Below this threshold, the company will accept the risk
and above it, the organization will not tolerate the risk.
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Positive Risks
What are positive Risks?
Why they are called opportunities?
Are they considered good ?
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Positive Risk
Definition: Positive RiskPositive risk is the chance that your objectives will produce too much ofa good thing. Positive risks are deemed as undesirable despite beingpositive at face value
Positive Risk As An Opportunity :Risk-taking is the process of accepting risk. Examples of risk-takinginclude investing, developing new products and changing businessprocesses. Risk-taking is the basis of economic progress. It's oftenpositive.
Positive risk is different it's something you're trying to avoid.
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Positive Risks Being under budget is a good thing because the company saves money.
However, in the context of project management it's considered a
planning error. You didn't really save money
the project manageroverestimated the project.
A bridge is constructed to last 50 years. The project management teamcarefully monitors quality risks (the risk it won't last to the 50 yeartarget). They also manage the positive risk that the bridge will last too
long. If they discover that the bridge will last 100 years
it was likelyover-engineered.
Your accountant points out the positive risk that if your income risespast a certain mark then tax rules will apply that will reduce your netincome.
An ambitious manager seeks important responsibilities. She managesthe risk that she won't take on enough work to achieve recognition. Shealso manages the positive risk that the firm will trust her with so manyresponsibilities that she'll be unable to deliver.
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Plan Risk Management
InputsAll approved plans and baselines;scope, schedule & cost
2.Project Charter: contains highlevel risks
3. Stakeholder Register forCommunications managementplan
4.Enterprise environmental
factors Risk attitude, threshold,tolerances
5.Organizational process assets:Risk categories, Roles &responsibilities
Tools & Techniques
Analytical TechniquesExpert JudgmentMeetings
Participants:Project Manager, Selected Project TeamMembers, Stakeholders, thoseresponsible to manage risk planningand execution activities
Risk Management Plan
See Next Page
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Risk Management Plan
Include: Methodology: Approaches to perform Risk Management Roles and responsibilities: Defines the lead, support and
risk management team members & their responsibilities Budgeting: Estimated Funds needed for inclusion in cost
baseline and establishes protocols for application of
contingency and management reserves. Timing: How often the risk process will be performed
throughout the project life cycle Risk Categories: Categories a-z depending on the severity Probability & Impact: a method to determine which risks
will and will not be acted upon Reporting formats: Documentation, analysis and reportingof risk whenever it will happen.
Tracking: How recording of the risk will be documented forauditing and future reporting
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Identify RisksInputs
1.Risk management plan
2.Cost management plan
3.Schedule management plan
4.Quality management plan
5. Human Resource Mgt. Plan
6.Scope baseline
7.Activity costs estimates
8.Activity duration estimates
9.Stakeholder register
10. Procurement Document11.Project documents
12.Enterprise environmentalfactors
13.Organzational process assets
Tools & Techniques1. Documentation reviews2. Information gathering techniques
BrainstormingDelphi TechniqueInterviewingRoot cause analysis
3. Checklist analysis4. Assumptions analysis5. Diagramming techniques
FlowchartingCause and effect diagram
6. SWOT Analysis7. Expert judgment
Risk registerList of Identified RisksList of potential Responses
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Perform Qualitative Risk Analysis
Tools & Techniques1. Risk probability and impact assessment2. Probability and impact matrix
3. Risk data quality, reliability assessment4. Risk categorization (RBS) and area of the
project affected5. Risk urgency assessment (near term)6. Expert judgment
Risk register updatesAssumptions Log Update
Inputs1.Risk register
2.Risk management plan
3.Project scope baseline4.Organizational processassets
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Perform Quantitative Risk AnalysisTools & Techniques
1. Data gathering and representationtechniquesInterviewing (3-point estimates)Probability Distribution
2. Quantitative risk analysis and
modeling techniquesSensitivity Analysis (potentialimpact)
3. Expert judgment
Risk register updatesProbabilistic analysis of the projectProbability of achieving cost and time objectivesPrioritized list of quantified risks
Inputs1. Risk register
2. Risk management plan
3. Scope Baseline
4. EEF
5. OPA
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Exercise
A company is trying to determine if prototyping is worthwhile onthe project. They have come up with the following consequences ofwhether the equipment works or fails when it is used. Based on theinformation provided below, what is the expected value of yourdecision?
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SolutionPROTOTYPE 35% x $120,000 plus US$200,000
=US$242,000
Do not
Prototype
70% x $450,000 = US$315,000
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QUANTITATIVE RISK ANALYSISIs a numericalanalysis of the probability and
consequences (amount at stake or impacts)of the highest risks on the project to:
Determine which risk events warrant a response Determine overall project risk (risk exposure) Determine the quantified probability of meeting
project objectives - e.g., "We only have an 80%chance of completing the project within the sixmonths required by the customer," or "We only havea 75% chance of completing the project within the
$80,000 budget." Determine cost and schedule reserves Identify risks requiring the most attention Create realistic and achievable cost, schedule or
scope targets
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QUANTITATIVE RISK ANALYSIS
Risk quantification involves the following activities:
Further investigation into the highest risks on theproject
Determination of the type of probability distribution
that will be used - e.g., triangular, normal, beta,uniform or log normal distributions
Interviewing experts
Sensitivity analysis - determining which risks have themost impact on the project
Monte Carlo simulation (simulation) - described later
Decision tree analysis - described later
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DECISION TREE
A decision tree takes into account future events intrying to make a decision today.
It calculates the expected value (probability timesconsequences) in more complex situations thanthe expected value previously presented.
It involves mutual exclusivity (previouslyexplained in the Quality chapter.)
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MONTE-CARLO SIMULATION
Evaluates the project, not the tasks
Provides the probability of completing theproject on any specific day, or for any
specific amount of cost Provides the probability of any task actually
being on the critical path
Provides a percent probability that each taskwill be on the critical path
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MONTE-CARLO SIMULATION Takes into account path convergence (places in the
network diagram where many paths converge into onetask)
Translates uncertainties into impacts to the totalproject Can be used to assess cost and schedule impacts Is usually done with a computer-based Monte Carlo
program because of the intricacies of the calculations Results in a probability distribution
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RISK RESPONSE PLANNING
During this step: Strategies are agreed upon in advance by all
parties
Primary and backup strategies are selected
Risks are assigned to individuals or groups totake responsibility
Strategies are reviewed over the life of theproject for appropriateness as moreinformation about the project becomes known
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STRATEGIES FOR Negative Risks and Threats
The choices include:
AVOID - Eliminate the threat by eliminating thecause. Changing the Project Plan to eliminate thethreat entirely. Most radical avoidance strategy is toshut the project entirely.
MITIGATION Project team acts to reduce theprobability of occurrence or impact of a risk and
bring it down to within threshold limits.
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STRATEGIES FOR Negative Risks and Threats
ACCEPT - Do nothing and say, "If it happens, it happens." Activeacceptance may involve the creation of contingency plans andpassive acceptance may leave actions to be determined asneeded. A decision to accept a risk must be communicated tostakeholders.
TRANSFER- Make another party responsible for the riskthrough purchasing of insurance, performance bonds,
warranties, guarantees or outsourcing the work.
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Exercise For each strategy described, determine the name of its strategy. Remember to include
mitigate probability and mitigate impact.
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Solution
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Sample Exam Questions
What do you do with non-critical risks? Answer: Document and revisit periodically.
Would you select only one risk response strategy? Answer: No, you can choose a combination of choices.
What risk management activities are done during theexecuting phase of the project? Answer: Watching out for non-critical risks that become
more important.
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Sample Exam Questions
What is the most important item to address in projectteam meetings?
Answer: Risk.
How would risks be addressed in project meetings?
By asking, "What is the status of risks? Any new risks?Any change to the order of importance? "
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Strategies for Positive Risks or Opportunities
Exploit:This is a point where the organization wishes to ensure that the
opportunity is realized. The strategy seeks to eliminate theuncertainty associated and ensures that opportunity hashappened
Enhance: Increase the positive impacts of the opportunity
Share With other teams and projects / portfolios
Accept Recognition but not pursuing it further
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Contingent Response Strategies
Alternate ways of doing things
Create sufficient warning to implement plan
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RISK MONITORING AND CONTROLThis step involves managing the project according to therisk response plan and may include the following
activities:
Keeping track of the identified risks
Implementing risk responses Looking for the occurrence of risk triggers
Monitoring residual risks
Identifying new risks
Ensuring the execution of risk plans
Evaluating the effectiveness of risk plans
Developing new risk responses
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Monitor and Control Risks
Tools & Techniques1. Risk reassessment2. Risk audits
3. Variance and trend analysis4. Technical performance
measurement5. Reserve analysis6. Meetings
Outputs1. Work performance information2. Organizational process asset updates
3. Change requests4. Project management plan updates
5. Project document updates
Inputs1.Risk register
2.Project management plan
3.Work performance information
4.Performance reports
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Which is the most important
tool & technique in Control Riskand why?
Risk Assessment
Risk Audit
Variance & Trend Analysis
Technical Performance Measurement Reserve Analysis
Meetings
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Change Requests
Recommended Corrective Actions
These are activities that realign the performance of theproject work with the project management plan. This
includes contingency plans and workarounds
Recommended Preventive Actions
These are activities that ensure that future performanceof the project work is aligned with the projectmanagement plan.
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MCQs
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1 The Three attributes of project risk are
_________, ___________ and ___________.1. What might happen, who it happens to, and how
much will it cost
2. Notification, frequency of relevant events,probability of occurrence
3. Risk cost, quality, control
4. Quality, risk planning, total number of risk events
5. Risk event, probability occurrence, the amount atstake
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2: A risk is defined as what might happened to the____________ of the project
1. assessment
2. detriment
3. schedule4. cost
5. scope
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3: When is the project's amount at stake the lowest
1. conceptual
2. design
3. close-out4. implementation
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4: What is the most accurate method of obtaining
project information that can reduce the amount of risk?
1. Observations on the current project
2. Determining the risk by using brainstormingtechniques
3. The use of historical data from previous projects thatwere similar in nature
4. Sensitivity analysis5. Delphi technique.
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5: Which of the following fit the category of external
risks?
1. Project delays, budget under-runs, movement of cityutilities
2. Regulatory, currency changes, taxation
3. Natural disasters, regulatory, design
4. Inflation, design, social impact
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6: Decision trees are best used for
1. Determining the interaction of the amount at stakeand the expected value
2. Association of the probabilities with the risk events
3. An illustration of how to see the interactionsbetween decisions and the associated events
4. A flow chart which determines the standard
deviation of the risk event
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7: The total amount of risk that is calculated for a
project is found by
1. Multiplying the sum of each the risk times theamount at stake
2. Calculating the cumulative sum of the probability foreach risk and multiplying this value times theconsequence of occurrence of the risk events
3. Cannot be calculated since all risks are not know
4. The amount of project reserves available
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8: A situation in which one of two or more risk events
will follow an act, but the precise nature of these events
may not be known and the probabilities of their
occurring cannot be objectively assigned, is the
definition of
1. certainty
2. uncertainty3. risk
4. risk adversity
5.None of the above.
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Answers:
1: 5
2: 2
3: 1
4: 3
5: 2
6: 37: 2
8: 2
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Thank you,
Any questions?