Lecture 1, Unit 1, Week 1Management: Introductory

BackgroundBy: Dr. Obi Berko

School of Management, Legon

The Origin of Management

1) Traced from the history of commercial organization2) In the 16 & 17 century communities were

purely agrarian 3) Initial production was based on

agriculture - food clothing and shelter.4) Among the three, clothing developed &

increased became the first industry

Nature of the Textile Industry

1) Home based worker and manufacturingHome producers sold to middlemen/merchants as well as directly to the markets and/or shops2)Production methods were based on manpower via hand weaving; 3) Sometimes the merchants hire the home based producers and provide them with raw materials in order to produce directly for them.

Activity 1

What do think were some of the benefits of the home based production system?

Class discussion!

Hints : Activity 1

1)Low cost of product (low operating cost)2) Flexible working hours for workers;

Problems with home based production system

1) Small scale production2) Embezzlements of raw materials by the

home based workers;3) Lack of dependable supply/delivery4) Problem of turnaround/or lead time5) Control of workforce6) Quality control

Remedies to the home-based production system

1) A move to a centralised form of production location known as the factory system/plant

Do we still have factories today?

Benefits of the factory system

1) The factory system gained substance and permeated all aspects of commerce and industrial life;

2) Large scale production; 3) Introduction of machines;4) And more hands in the factory

Challenges with the Factory System

The challenges of the factory system included: a) controlling of labour;b) the poor way of treating human beings like machines and ;c) The problem of how to organise workd) Unqualified workerse) Poor relationship between merchants and workers

Implication of the Challenges from the Factory System

The challenges concerning the factory system created the need for personnel management function that aimed to improve employers and employees relations in terms of:

1) role specification, 2) careful selection, 3) labour control and 4) welfare of the employees

Activity 2

Consider the development of the factory system, what explains its development and what was the main factors?

Class discussion!

Resolving the Challenges from Factory System

The call for factory consultants, experts, researchers, etc.

So researchers consultants such as: Adam Smith; Henry Fayol; Frederick Talyor and Elton Mayol recommended one theme – MANAGEMENT offered several framework – the evaluation of management thinking. See next lecture

What is Management?

1)Management is a generic term and subject to many interpretations. 2) A number of different ideas are attributed to the meaning of management and to the work of a manager.

What is Management? (Cont.’)

3) In certain respects everyone could be regarded as a manager to some extent, we all manage our own time and everyone has some choice whether or not to do something and some control, however slight, over the planning and organization of their work. 4) We are concerned with management as involving people looking beyond themselves and exercising formal authority over the activities and performance of other people.

What is Management? ( Cont.’)

From the above: management will denote: 1) A function2) The people who discharge it3) A social position4) An authority5) A discipline6) A field of study

Common features of Management

Managerial process, activities and elements

1) Planning2) Leading3) Controlling4) Organising

Activity 3

Who is a Manager?

Class discussion

Application of Management in Organizations

Activity 4

Could the following people be regarded as managers and why?1) Accountants2) Midwife3) group accountant, 4) CEO

Activity 4 Cont.’

1) Chief inspector, 2) Captain in the military 3) head-teacher, production controller, distinct

nursing officer,

Basic operations in the work of managers

Setting objectivesOrganisingMotivating & communicating (leading)Measuring (controlling)Developing people (planning)

Management and Administration: Relationship

Activity 5

Are there differences and/or similarities between management and administration?

Class discussion!

Management as universal process

It is a process by all managers everywhere in the world because all managers engage in certain interrelated activities in order to achieve their desired goals. These processes are the planning, leading, controlling and organising

Importance of management (managers) in organizations

Organizations can be described as the social arrangement for the controlled performance of collective goals. This definition suggests the need for management for every organization. This is because:1) Objectives have to be set for the organization2) Somebody has to monitor progress and results to ensure the objectives are met3) Somebody has to communicate and sustain corporate values, ethics and operating principles

Importance Cont.’

4) Somebody has to look after the interests of the organization’s owners and other stakeholders

Level of Managers

1) First-Line Managers: They are those who are responsible for supervising the work of the operating employees. They do not supervise other managers. Supervisors and foremen are examples of this rank.2) Middle level managers: They are those responsible for other managers and sometimes the operating employees as well. They execute the strategies and the policies of top level managers and also co-ordinate the work of first-line managers and the determine the goods or services to be produced

Level of Managers Cont.’

3) Top level managers: They are those who determine the overall direction of the organization4) Strategic managers: They are concerned with determination of the long term goals of the organization and how the organization interact with external environment

Level of Managers Cont.’

Others based on Functions1) Marketing managers2) Finance managers3) Human resource managers

Other ManagersGeneral Managers: They the ones responsible for activities such as production, marketing, accounting and so on

Managerial Roles

1) Interpersonal roles2) Informational roles3) Decisional roles4) Figurehead5) Leader6) Liaison7) Monitor8) Disseminator9) Spokesperson

Managerial Roles

10) Entrepreneurial11) Disturbance handler12) Resource allocator13 Negotiator

Managerial Skills

1) Technical competence2) Social & human skills3) Conceptual ability

Activity 6

Mention some of the factors that affect the work of a manager.

Class discussion!

Activity 6: Hint- Factors affecting the work of managers

1) The nature of the organisation, its philosophy, objectives and size

2) The type of structure3) Activities and tasks involved4) Technology and methods of performing

work5) The nature of people employed6) The level in the organisation at which the

manager is working

Ten key strategies for managers of the future

1. Developing leadership2. Driving radical change3. Reshaping culture4. Achieving constant renewal5. Making team working work9. Achieving total management quality10.Keeping the competitive edge

Managerial performance : Some indicators

1) Efficiency2) Effectiveness3) Economy of activities

End of Lecture

Cheers!