lecture 05 bigpicture startupteam final

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BUS 102: Lecture No. 5 The Big Picture & The Start-Up Team Instructor: Didem Altop TAs: Asli Kurul, Firat İşbecer, Jason Lau, Sean Yu Date: 16 March 2011 SPRING 2011 - BUS 102 1 ÖZYEĞİN UNIVERSITY

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ÖZYEĞİN UNIVERSITY 1

BUS 102: Lecture No. 5The Big Picture & The Start-Up Team

Instructor: Didem AltopTAs: Asli Kurul, Firat İşbecer, Jason Lau, Sean Yu

Date: 16 March 2011

SPRING 2011 - BUS 102

ÖZYEĞİN UNIVERSITY 2

Lecture #5 Agenda

• Housekeeping

• The Business Plan & Presentation

• Business Model Review

• External Factors

• The Start Up Team

• Assignment

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Housekeeping – Midterm Clarifications

• Due March 23rd before midnight• 3-4 page write-up, include:

– Background of entrepreneur (0.5 pages)– Opportunity identification (1-1.5 pages)– Entrepreneurial process (1-1.5 pages) – Measuring success (0.5 pages)– Your personal judgment (0.5 pages)

• Copy of your thank you letter to entrepreneur (1 page)• Details can be found on CMS under section and under

assignments• Questions?

• Next class meeting is March 23rd

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Purpose of a Business Plan

“A business plan is a formal statement of a set of business goals,the reasons why they are believed attainable

and the plan for reaching those goals”

• To thoroughly analyze the viability of any business idea– As you work through the exercise, you will better understand why your business idea might or

might not work, and how to make it work• To map out an executable “action” plan

– How do you plan to organize your entrepreneurial venture?– What is your marketing plan?– What is your operational workflow?– Etc…

• To communicate to co-founders, investors, employees– All players need to work from the same “game” plan

• To continually assess performance, identify opportunities for improvement and revise strategic direction

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Sections of a Business Plan

• Executive Summary (“Elevator Pitch”)• Products and Services• Marketing Plan• Operational Plan• Management & Organization• Financial Plan• Appendices

SPRING 2011 - BUS 102

ÖZYEĞİN UNIVERSITY 6

Purpose of a Business Plan Presentation

• Similar to elevator pitch, the purpose of a business plan presentation is to win the attention of potential co-founders, investors, employees

• The skill of concise and persuasive communication is applicable not just to business plan presentations– Job interview– Sales pitch– Ph.D. dissertation– Wedding proposal

• http://www.nfte.com/why/multimedia/videos/mamma-nias-vegan-bakery

SPRING 2011 - BUS 102

ÖZYEĞİN UNIVERSITY 7

Mamma Nia’s Vegan Bakery

SPRING 2011 - BUS 102

“I'm Nia, I'm seventeen years old and I'm the founder of Mamma Nia's Vegan Bakery! My job is to provide customers in the New York City Metro area, with delicious, organic, healthy vegan baked goods! I bake cookies, cinnamon rolls, and now, cupcakes, that are delivered to your location of choice, be it

your office, party, or house, all for great prices. All of my customers marvel at the fact that my baked goods don't taste like they are missing milk, butter, OR eggs, and you will too!”

- Nia, age 17, US high school junior

[Watch video]

ÖZYEĞİN UNIVERSITY 8

Class Business Ideas by Industry

SPRING 2011 - BUS 102

Business Services14%

Consumer Goods9%

Consumer Products5%

Consumer Services

55%

Food18%

Tastes DifferBakicim.comTaksiyollaEvleresenlik.comPayment HotspotOzU Entertainment Center…

FruitmaniaMobile CoffeeOzudurakTrain Restaurant…

Advert PanelKth CongressTire Recycling… Whereismypet.com

Second Hand Furniture

Bubbly Toothpaste

ÖZYEĞİN UNIVERSITY 9

Class Business Ideas by Channel

SPRING 2011 - BUS 102

Brick & Mortar59%

Internet41%

Whereismypet.comBakicim.comEvleresenlik.comDress Rental…

Mobile CoffeeAdvert PanelOzudurakTire Recycling…

ÖZYEĞİN UNIVERSITY 10

Class Business Ideas by Customer

SPRING 2011 - BUS 102

Businesses14%

Children9%

Men5%

Students23%

Women5%

Young Pro-fessional

45%

FruitmaniaTastes DifferPayment Hot Spot…

Advert PanelKth Congress…

Bubbly ToothpasteProje Dukkani…

Sports Social Network

Second Hand FurnitureStudent InternshipsOzudurak

Dress Rental

ÖZYEĞİN UNIVERSITY 11

Business Model Canvas Review

SPRING 2011 - BUS 102

KeyPartners

KeyActivites

ValueProposition

CustomerRelationships

CustomerSegments

MainChannels

KeyResources

CostStructure

RevenueStreams

Business Model Generation, 2009, written by Alexander Osterwalder & Yves Pigneur

ÖZYEĞİN UNIVERSITY 12

VALUE

EFFICIENCY

Building Blocks

SPRING 2011 - BUS 102

KeyPartners

KeyActivites

ValueProposition

CustomerRelationships

CustomerSegments

MainChannels

KeyResources

CostStructure

RevenueStreams

The Big PictureContext, Drivers & Constraints

SPRING 2011 - BUS 102 ÖZYEĞİN UNIVERSITY 13

KeyPartners

KeyActivites

ValueProposition

CustomerRelationships

CustomerSegments

MainChannels

KeyResources

CostStructure

RevenueStreams

KEY TRENDSTechnology TrendsRegulatory Trends

Socio-Cultural TrendsSocio-Economic Trends

MACRO ECONOMIC FORCESGlobal Market Conditions

Capital MarketsCommodities & Other Resources

Economic Infrastructure

MARKET FORCESMarket SegmentsNeeds & DemandsMarket IssuesSwitching CostsRevenue Attractiveness

INDUSTRY FORCESSupplier & Value Chain Actors

StakeholdersCompetitors (Incumbents)New Entrants (Insurgents)

Substitute Products & Services

ÖZYEĞİN UNIVERSITY 14

MARKET FORCES

SPRING 2011 - BUS 102

MARKETISSUES

Identifies key issues driving & transforming your market from Customer & Offer perspective

Critical issues?Shifts are underway?Market heading?

MARKETSEGMENTS

Identifies major market segments, describes their attractiveness & seeks to spot new segments

Most important segments?Biggest growth potential?Interesting peripheral segments?

NEEDS &DEMANDS

Outlines market needs & analyzes how well they are served

Customer needs?Unsatisfied customer issues?Demand increase/decline?

SWITCHINGCOSTS

Describes elements related to customers switching business to competitors

Customer loyalty?Ease of & reason for switching?Importance of brand?

REVENUE ATTRACTIVENESS

Identifies elements related to revenue attractiveness & pricing power

Customer price sensitivity?Largest margins?Cheaper substitute availability?

ÖZYEĞİN UNIVERSITY 15

INDUSTRY FORCES

SPRING 2011 - BUS 102

COMPETITORS (INCUMBENTS)

Identifies existing competitors & their relative strengths & weaknesses

Who does What for Whom?Cost structure?Influence on marketplace?

NEW ENTRANTS (INSURGENTS)

Identifies new & upcoming players & explores basis of their business model

Innovation?Barriers?Value proposition & influence?

SUBSTITUTE PRODUCTS &

SERVICES

Describes potential substitutes for your offers – including those from other markets & industries

Overlap?Advantanges?Value proposition?

SUPPLIERS & OTHER VALUE

CHAIN ACTORS

Describes key value chain incumbents in your market & spots new, emerging players

Who does What for Whom?Dependencies?Profitability?

STAKEHOLDERS Specifies which actors may influence your organization & business model

Shareholders?Workers?Government or lobbyists?

ÖZYEĞİN UNIVERSITY 16

KEY TRENDS

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TECHNOLOGY TRENDS

Identifies tech trends that could threaten or improve your business model

Opportunities?Potential disruptions?Who’s adopting What?

REGULATORY TRENDS

Describes regulations & trends that may affect your business model

Current laws & regulations?Pending laws & regulations?Tax effect on customer demand?

SOCIO-CULTURAL TRENDS

Identifies major cultural traditions & challenges that may influence your business model

Shifts in values?Influence on buyer behavior?Need for customer education?

SOCIO-ECONOMIC TRENDS

Outlines major socio-economic trends relevant to your business model

Key segment description?Spending/lifestyle patterns?Urban vs rural comparison?

ÖZYEĞİN UNIVERSITY 17

MACROECONOMIC FORCES

SPRING 2011 - BUS 102

GLOBAL MARKET CONDITIONS

Outlines current overall conditions from macroeconomic perspective

Boom or bust economy?GDP growth rate?Unemployment rate?

CAPITAL MARKETS Describes current capital market conditiones as they relate to your capital needs

Availability of options?Ease of access to funding?Cost of funding?

COMMODITIES & OTHER

RESOURCES

Highlights current prices & price trends for resources required for your business

Availability of options?Ease of access to key resources?Cost drivers & trends?

ECONOMIC INFRASTRUCTURE

Describes economic infrastructure of market in which your business operates

Basic indicators for your market?NGO services/programs?Gov’t services/incentives?

ÖZYEĞİN UNIVERSITY 18

The Start-Up Team

• The start-up team is a collection of human resources with diversified skills who share a common passion and vision

• The common reason for start-up failure is not strategy or product, but the start-up team

• Many ventures get funded simply because of the team– Venture capitalists especially look for teams with prior success

• Challenges:– Do you start-up a company with someone you know well?– Do you start-up a company with someone in your field?– What do you look for in hiring?– How should the team evolve?

SPRING 2011 - BUS 102

ÖZYEĞİN UNIVERSITY 19

Thomas Prescott on the Start-Up Team

• President & CEO of Align Technology• Everything starts with the right team

– “I’ll come up with a brilliant idea or the strategy, and then I’ll hire the right people to help me execute it. The answer is, it’s just the opposite”

• The start-up team must also evolve– “The people you started with may not be the people you can go

through the middle with, and may not be the people you can scale with”

• http://ecorner.stanford.edu/authorMaterialInfo.html?mid=2537&fileId=8662

SPRING 2011 - BUS 102

ÖZYEĞİN UNIVERSITY 20

Vinod Khosla on the Start-Up Team

• Founder of Sun Microsystems, general partner at Kleiner Perkins• The team is fundamental to start-up success

– “People are important and it is the only reason [Sun Microsystems] is around today”

• Talent can be more valuable than the business– “I offered him half the equity in [Sun Microsystems] when I could have

bought the license for $10,000…I got Andy to join me instead of saying the opportunistic and economic thing to do is to get a license”

• Partner with experts in areas you don’t know, not just your friends– “…engineering the gene pool to make sure all the weaknesses are accounted

for and we have expertise, because founding teams generally look at who they know as opposed to what they are missing”

• http://ecorner.stanford.edu/authorMaterialInfo.html?mid=30

SPRING 2011 - BUS 102

ÖZYEĞİN UNIVERSITY 21

Bill Gross on the Start-Up Team

• Founder of Idealab, CEO of eSolar• Build a team with balanced innate skills

– “The entrepreneur, the producer, the administrator, and the integrator…you really need to have all of them”

• As company evolves, the balance of innate skills must change– “The companies that made it, had all these skills in balance; and the

companies that didn’t, didn’t”• A great team may be able to make diamonds out of coal

– “This team working together can take a not-so-decent idea and turn it into a decent idea…whereas a great idea will usually fizzle if it doesn’t have all this together”

• http://ecorner.stanford.edu/authorMaterialInfo.html?mid=2663

SPRING 2011 - BUS 102

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The Distributor

The Engineer The Time

Keeper

The Number Cruncher

The DesignerThe

Marketer

Defining Needs & Roles

ÖZYEĞİN UNIVERSITY 23

Sample Start-Up Team Skills

• The Time Keeper– Someone in the organization must drive the plan and keep people focused on a daily basis. This

person should be able to lead the group and ensure that all aspects of the project are covered• The Engineer

– Most likely your product or service requires some engineering. This could be website coding to baking a cupcake. This person possesses deep technical knowledge about the business

• The Designer– Good design can make or break a product so make sure you have someone who can think about

and drive all design aspects of your business• The Marketer

– Your business won’t go very far if no one on the team is good at talking about it. Make sure someone is thinking about overarching plans around PR and marketing

• The Distributor– Someone needs to be on the road, knocking on doors and making the sales. This person should

understand the customers and the distribution channels• The Number Cruncher

– Someone needs to pay attention to the money. You should have someone managing the books, keeping track of costs, and so on

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Looking Ahead

This Week’s Lab• Walk through business plan

template

• Examine all sections of a business plan

Next Week’s Lecture• Market Research &

Competitive Analysis

• SWOT Analysis

• Pieces of the Puzzle

SPRING 2011 - BUS 102

ÖZYEĞİN UNIVERSITY 25

AssignmentStart Thinking About It

• Members of each team should divide into 1-3 person committees to address each of the four external factors

• For each factor, committees should define related research goals and potential research strategy– Each committee should share ideas with their whole team before submitting

summary of goals & strategy

• Due by midnight on Wednesday, April 6th (first lecture after Spring Break)– Cover page must include Name of Team Members, ID Numbers & Assigned

Section (as Jason, Firat/Sean, Aslı)– Find a name for your company and put it on the cover page– Submissions should be 12-font, single-spaced, max 4 pages

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Contact Info

• Didem Altop – Lecture Wednesday 17:40-19:30, Auditorium– [email protected]

• Aslı Kurul – Section Friday 12:40, Room 208– [email protected]

• Firat İşbecer – Section Friday 12:40, Room 202– [email protected]

• Jason Lau – Section Thursday 14:40, Room 201– [email protected]

• Sean Yu – Student Relations– [email protected]

SPRING 2011 - BUS 102