leasing the success code
TRANSCRIPT
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LEASING“THE SUCCESS CODE”
Presented by:
Rajneesh Mahajan
VP – Leasing
Inorbit Malls (I) Pvt. Ltd.
13th May 2011
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Outline
Guiding principles
The Role of a leasing manager
Identifying the customer
Trade and tenant planning
Placement of retail components
Commercial customization
Retaining relevance
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GUIDING PRINCIPLES
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Leasing professional is not the target audience
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No customer walks the whole mall
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Locate to maximize sales, rent will follow
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THE ROLE OF LEASING
MANAGER
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Perspectives
LEASINGMANAGER
DEVELOPERPERSPECTIVE
RETAILERPERSPECTIVE
CUSTOMERPERSPECTIVE
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Balancing act
DEVELOPMENT
PERSPECTIVE
DEVELOPERPERSPECTIVE
RETAILERPERSPECTIVE
CUSTOMERPERSPECTIVE
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The role
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WHO IS THE CUSTOMER?
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Identify the customer
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Target audience
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Characteristics
STUDENT
POPULATION
TRENDY
LOW
DISPOSABLE
INCOMEFASHION
CONSCIOUS
IMPULSIVE
VARIETY AS THE
SPICE OF LIFE
ENTERTRAINMENT AVENUES
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TRADE & TENANT
PLANNING
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LUXURY
PREMIUM
Positioning
P R I C I N
G
VOLUMES
LUXURY
PREMIUM
MID
PREMIUM
MID
MASS
PREMIUM
MID
MID
MASS
LUXURY
PREMIUM
MID
MASS
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Category allocation
ANCHOR INLINE RATIOSAPPAREL
NON - APPAREL F&B
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Sub category selection
WOMEN WEAR
ETHNIC WESTERN
Saris Suits Regional Formal Casual Party
Work & Home Occasion
Premium
Mid
Mass
Premium
Mid
Mass
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WOMEN WEAR
ETHNIC WESTERN
Saris Suits Regional Formal Casual Party
Work & Home Occasion
Premium
Mid
Mass
Premium
Mid
Mass
WIDTH
Sub category selection
D
E
P
T
H
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PLACEMENT OF RETAIL
COMPONENTS
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Zoning
HORIZONTAL SLICING
VERTICAL SLICING
Second Multiplex Electronics F&B Foodcourt Books FEC
First Hyperma
rket Ethnic Wear Jewellery Kids Wear Formal Wear
Departm
ent Store
GroundHyperma
rket Footwear Unisex Fashion Denims
Fashion
AccessoriesCafé Watches
Departm
ent Store
SecondHyperma
rket
F o o t w e a r
U n i s e x F a s h i o n
D e n i m s
K i d s W e a r
F & B
E l e c t r o n i c s
F a s h i o n A c c e s s
o r i e s
F o r m a l W e a r
E t h n i c W e a
r
Foodcourt Multiplex
First
D e p a r t m e n t S t o r e
J e w e l l e r y
C a f é
W a t c h e s
D e p a r t m e n t S t o r e
Ground
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COMMERCIAL
CUSTOMIZATION
l
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Built to suit
INTRODUCTION GROWTH MATURITY REINVENTION
S
A
LE
S
TIME
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RETAINING
RELEVANCE
Ch i i i i
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Changing priorities
M i S
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Measuring Success
Great looking infrastructure
International brands
Millions of footfall
Good rental deals
Higher conversion rate