learning trends in 2010 and beyond

26
Unleashing Learning: From Strategy to Execution

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Learning organizations are under pressure to adapt to changing business requirements, such as the need to connect learners at a distance, condense learning seat time while increasing the applicability and engagement of learning, rapidly develop learning, increase accessibility to learning, and ensure that all learning provides value and a definable outcome. This session will focus on how learning organizations are responding to these business drivers. Caroline Avey, director of innovative learning solutions for ACS, a Xerox Company, will present learning trends, drivers and solutions. Additionally, she will demonstrate the use of innovative learning delivery tools such as augmented reality (mobile tagging), iPad kiosk learning and quasi 3-D learning portals. Part of the discussion will include strategies for learning leaders to keep abreast of learning trends and technologies. Join this session for a look at practical solutions that can be readily implemented today, as well as a glimpse at solutions on the horizon for tomorrow. Caroline C. Avey, Learning Strategist and Director, Innovative Learning Solutions, ACS Learning Services, a Xerox company

TRANSCRIPT

Page 1: Learning Trends in 2010 and Beyond

Unleashing Learning: From Strategy to

Execution

Page 2: Learning Trends in 2010 and Beyond

Page 2 June 29, 2010

Trends- Learning in 2010 and Beyond CLO- Fall 2010 Caroline Avey- Director Innovative Learning Solutions, ACS Learning Services

Page 3: Learning Trends in 2010 and Beyond

Page 3 June 29, 2010

Discussion Topics

Trends •  Virtual Classroom •  Learner Generated Content •  Crowd Sourcing •  Anytime/Anywhere Learning •  Fidelity of Experience •  Micro-Learning •  Rapid Authoring •  Data Mining •  Adaptive Learning •  One Stop Shopping •  Kiosk Learning •  Beyond 2010?

Learning Strategy

Page 4: Learning Trends in 2010 and Beyond

Page 4 June 29, 2010

1) Virtual Classroom

Drivers: •  Engage dispersed workforce •  Minimize workflow disruption •  Connect with leaders/SMEs •  When physical presence isn’t possible

Solutions: •  Webcasting with video/audio •  Telepresence •  3D virtual

Page 5: Learning Trends in 2010 and Beyond

Page 5 June 29, 2010 Slide 5

How Are We Using 3D?

Recruiting, Onboarding, Orientation

Process, Practice Simulations

Coaching, Mentoring, Knowledge-Sharing

Face-to-Face Facilitated Sessions

Page 6: Learning Trends in 2010 and Beyond

Page 6 June 29, 2010 Slide 6

What Is Different?

Staggered timing

Working dimensionally

No boundaries

Links to the 2D world

Page 7: Learning Trends in 2010 and Beyond

Page 7 June 29, 2010

2) Learner-Generated Content

Drivers: Change in learning style 1950s “Tell me” learning 1970s “Try it” learning 1990s “Discover it” learning 2010 “Do-it-yourself” learning

Solutions: •  Staggered learning •  Wikis, blogs •  Treasure hunt of online resource

Page 8: Learning Trends in 2010 and Beyond

Page 8 June 29, 2010

3) Crowd Sourcing in Learning

Drivers: •   Improve e-learning effectiveness •   Mirror collaborative work environment •   Develop best-of-the-best •   Identify best-of-the-best

Solutions: •   Wikis, learning portals by topic •   Sharepoint, •   Moodle

Page 9: Learning Trends in 2010 and Beyond

Page 9 June 29, 2010

4) Anytime/Anywhere Learning

Drivers: •  Required on-demand or JIT training •  Increased internet access •  Improved devices •  Multiple users per device

Solutions: •  Podcasts •  Mobile •  Reader devices (iPad/Kindle) •  Augmented reality

Page 10: Learning Trends in 2010 and Beyond

Page 10 June 29, 2010

5) Fidelity Experience

Page 11: Learning Trends in 2010 and Beyond

Page 11 June 29, 2010

Portal: Shows the Relationship of Decisions

* Source: Regis Learning

Behind the scenes

What the learner sees

Page 12: Learning Trends in 2010 and Beyond

Page 12 June 29, 2010

Micro-Learning

Page 13: Learning Trends in 2010 and Beyond

Page 13 June 29, 2010

9) Rapid Authoring/Development

Drivers: •   Rate of change •   Efficient use of SMEs

Solutions: •   Adobe Presenter •   Articulate •   Brainshark •   Mobile •   YouTube

Page 14: Learning Trends in 2010 and Beyond

Page 14 June 29, 2010

6) Data Mining

Page 15: Learning Trends in 2010 and Beyond

Page 15 June 29, 2010

7) Adaptive Learning

Page 16: Learning Trends in 2010 and Beyond

Page 16 June 29, 2010

8) Learning/Knowledge One-Stop Shopping

Page 17: Learning Trends in 2010 and Beyond

Page 17 June 29, 2010

10) Kiosk Learning- Multi-user/Single Device

Page 18: Learning Trends in 2010 and Beyond

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Beyond 2010

•   Mobile avatars •   Cloud computing •   Holographic imaging •   Personal LMS sites

Page 19: Learning Trends in 2010 and Beyond

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Using Technology Strategically

Page 20: Learning Trends in 2010 and Beyond

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E-Learning Stages

Stage 1 – Initiate Off-the-shelf, generic, template-driven development

Stage 2 – Expand Blended, rapid development, outsource expertise

Stage 3 – Integrate Governance, LMS, competencies, perf. mgmt

Stage 4 – On-Demand LCMS, performance support, search, mobile

Stage 5 – Collaborate Virtual, Web 2.0, learner-generated

Page 21: Learning Trends in 2010 and Beyond

Page 21 June 29, 2010

Business Drivers Continuum

Lower Cost Speed to Delivery Performance Change Business Impact

•  Linear E-Learning

•  Digital Reference

•  Documents/Links •  Virtual Classroom

•  Reference Guides

•  Job Aids

•  Recorded E-Learning

•  Webcasts

•  Mobile Casts •  Podcasts

•  Email Messages with Flash.exe

•  ILT Workshops

•  Basic WBT

•  3D World Game

•  Complex Games

•  E-Learning Simulation •  E-Learning with Branching

•  Simple Games

•  Real World Simulations

•  High-Level ILT •  High-Level WBT

•  Social Portal

•  Wiki/Blog

•  Chat Room •  Threaded Discussion

•  Bulletin Boards

•  ILT Simulations

•  Microblogging

•  Interactive Electronic Classroom

Page 22: Learning Trends in 2010 and Beyond

Page 22 June 29, 2010

Discussion: Instructional and Informational Applications for Web 2.0 Social Tools

Information Push

•   Blogs •   Podcasts •   Webinars •   RSS

Connecting People

•   Social Networks •   Community •   Virtual World •   Collaboration

User-Generated

•   Microblogs •   Wikis •   Profiles •   Video •   User Reviews, Tags,

Polls and Ratings

Page 23: Learning Trends in 2010 and Beyond

Page 23 June 29, 2010

Delivery Methods Matrix

Virtual World Platform 3D World Game EPSS

Mobile Casts

Job Aid

Reference Guides

Podcast

Classroom

Simulation Work Task

Webcasts

Interactive Electronic Classrooms

Workshop

Social Portal

Threaded Discussions

Chat Rooms

Wiki

Bulletin Boards

Simple Games

Augmented Reality

Group (Synchronous) Individual (Asynchronous)

Hig

h Te

ch (W

e 2.

0)

Low

Tec

h (T

radi

tiona

l)

Business Modeling WBL

Portal-Based WBL

Simulation WBL

Dynamic WBL

Text-Based WBL

Captivate WBL

Microblogging

Complex Games SharePoint

Email Messages

Digital Reference Documents

Page 24: Learning Trends in 2010 and Beyond

Page 24 June 29, 2010

Contact Me

[email protected]

www.acslearning.com

twitter: @aveyca

SecondLife: Topaz Dyrssen

www.linkedin.com/in/CarolineAvey

Page 25: Learning Trends in 2010 and Beyond
Page 26: Learning Trends in 2010 and Beyond

Unleashing Learning: From Strategy to

Execution