learning track spark of knowledge...rewarding and engaging teams work / life balance 61. anger...

1Boost positivity and learning spirit to ignite employee’s performance.

Learning Track Spark of Knowledge

CUSTOMIZE YOUR LEARNING TRACK

People don’t need extra knowledge, They need a spark to activate their wisdom.

Choose and customized learning

track among

• 80 standard workshops titles

• 100 professional competencies

• 80 particular tools

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Only in 130 min, we will deliver one

Spark

The solution is so agile; you can

customize it based on:

Can same employee attend different seminars? YES

Can we build development track for specific skill or competency? YES

01

02

TEAM

FUNCTION

03 DEPARTMENT

04 SENIORITY

05 LANGUAGE

06 AGE

07 LOCATION

08 BRANCH

09 CHALLENGE

10 LEVEL OF INTESITY

Deliver to whom?Deliver to whom?

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We will Spark your Team

How to choose?

Based on:

- Company competencies framework,

- Employees training needs analysis

- Organization development plan,

- Managers recommendation,

- Team challenges and aspirations

- Change in business directions

“Or get free

consultation form

our HR team”

Just Choose the TopicJust Choose the Topic

WORKSHOP COMPETENCY TOOL

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From day up to year

• Run up to 3 different seminars per day • Train different 3 target groups per day• Seminar accommodate up to 30 employees per seminar• Spark up to 90 people per day and

DESIGN UP TO 12 DAYS PER YEAR WHICH COVERS 36 DIFFERENT COMPETENCIES AND

TOOLS

How long?How long?

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Business culture. Positive energy from within. Self- esteem and confidence. Employee’s motivation. Customer satisfaction. Employee’s fulfillment. Management skills Leadership abilities. Work / life balance. Stress management Problem solving and decision making. Resources management. Planning and goals setting. Team effectiveness. Competencies’ application.

Spark Learning track will increaseSpark Learning track will increase

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SEMINARS

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1. Assertiveness Skills

2. Body Language

3. Business Ethics

4. Business Communication

Skills

5. Employee Relations

6. Listening Skills

7. Questioning Skills

8. Giving Feedback

Communication

9. Customer Service Skills

10. Customer Focus

11. Difficult Conversations

12. Handling Complaints

13. Personal Impact

Customer Service

Seminars Titles List

Creativity Social Intelligence

14. Creativity

15. Growth Mindset

16. Innovation

17. Problem Solving

18. Lateral Thinking

19. Handling Difficult

People

20. Diversity Management

21. Influence People

22. Persuasion Skills

23. Personal Effectiveness

Seminars Titles List

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Leadership workshops

24. Coaching Skills

25. Delegation Skills

26. Leaderships Skills

27. Leadership Styles

28. Business Change Management

29. Business Planning

30. Empowerment skills

31. Strategic Thinking

32. Strategic Planning

33. Strategic Management

34. Situational Leadership

35. Motivation Skills

36. Mentorship skills

37. Managing Organization

38. Young and Future Leaders

Management Training

39. Decision Making

40. Goals setting

41. Supervisory Skills

42. Managing Expectation

43. Managerial Skills

44. Overcoming

Procrastination

45. Time Management

46. First Time Manager

47. Managing

Underperformance

48. Risk Management

49. Performance

Management

50. Project Management

Seminars Titles ListSeminars Titles List

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Presentation

72. Presentation Skills 73. Public speaking 74. Train the Trainer

People Management

75. Conflict Management 76. Culture Change 77. Employees Engagement 78. Negotiation Skills 79. Gender Intelligence – Mars Venus at Work80. Personality types

Teamwork

51. Collaboration52. Creativity and Innovation 53. Building Effective Teams 54. Team Building 55. Team Management56. Meeting Skills 57. Improving Team Effectiveness58. Managing Virtual Teams59. Managing Different Types of Teams60. Rewarding and Engaging Teams

Work / Life balance

61. Anger Management62. Avoiding Burnout 63. Building self- esteem64. Emotional Intelligence 65. Work Life Balance66. Stress Management 67. Self- Motivation 68. Prioritization and Focus69. Personal Change Management 70. Parenting Skills 71. Happiness and

Seminars Titles ListSeminars Titles List

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COMPETENCIES

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Competencies Titles List

1. AdaptabilityFlexibilty in handling change.

2. Active ListeningActively seeks to understand others by getting the facts and pertinent information.

3. AchievementOrientationStriving to improve or meeting a standard of excellence.

4. Accurate Self-assessmentKnowing one's strengths and limits.

5. Budget PlanningUnderstand and know how to perform cost/benefit analyses.

6. Business LiteracyUnderstand the line of business/company, to

take the business vision and translate it into the

project vision.

7. Business AwarenessIn touch with current developments

in the marketplace, trends and competitors.

8. CommunicationCommunicates

clearly, concisely and confidentlywith a wide

range of people.

9. Communicating VisionCommunicates the direction and

aims of self and business in a clear way.

10. ComposureResponds constructively to emotional situations, high

pressure and conflict.

Competencies Titles List

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11. Commercial AcumenUnderstands the financial fundamentals of business and commercial objectives of the organization.

12. CoachingRecognizes the key strengths and development needs of individual staff members.

13. Change Catalyst

Initiating and managing change.

14. CreatingHealthy TermsContributes positively by sharing information and listening and accepting

15. Conflict ManagementNegotiating and resolving disagreements.

16. Cultural DiversityDevelop and maintain

relations with a diverse range of people in order to exchange information.

17. CollaborationCreating group synergy in pursuing

collective goals.

18. CommunicationsClear writing and verbal

skills, communicate tactfully.

19. Corporate Procedures & Policies

Ability to understand established policies and procedures and corporate tools; how to apply them to the project.

20. Communicatingthe Vision

Communicates the direction and aims of the business/

Department in a clear way.

Competencies Titles ListCompetencies Titles List

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21. Cusomer FocusProvide realistic expectations; to reach agreement with client from outset of project.

22. Directing othersGives clear and understood directions to team members.

23. Drive andPersistenceConsistently strives to meet goals and objectives.

24. Developing othersSensing others’ development needs and bolstering their abilities.

25. Decision MakingConsiders a wide range of alternatives when making decisions.

26. DevelopingRelationship

Diplomatic in difficult situations and able to

build trust.

27. Developing othersMakes positive comments and gives helpful suggestions regarding others’ development, current and expected

future abilities.

28. Decision MakingConsiders a wide range of

alternatives when making decisions.

29. EmpathySensing others’ feelings and perspectives, and taking an

active interest in their concerns.

30. EmotionalAwareness

Recognizes own emotions and their effects.


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31. Emotional Self Keeping disruptive emotions and impulses in check.

32.EmpathySensing others’ feelings and perspectives, and taking an active interest in their concerns.

33. EffectiveDelegationDemonstrates trust and empower and follow-up delegated team.

34. External IssueManagementAnalyze issues external to the project and develop mitigation plans.

35. Facilitating TeamworkFosters a harmonious, co-operative team atmosphere.

36. Financial AcumenUnderstand how

decisions affect the bottom line.

37. First Time ManagerEstablishes norms, climate, tone,

policies to manage newly formed team.

38. Innovation, Creativity

Produces original ideas and Looks at problems

from new angles.

39. InitiativeReadiness to make and act on

opportunities.

40. Institutional orCorporate Culture

Ability to recognize and understand the corporate culture

and its impact on the project.


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41. InspirationalLeadershipInspiring and guiding individuals and groups.

42. InfluenceWielding effective tactics for persuasion.

43. ImpactMakes a strong positive impression on others.

44. InformationManagementAbility to manage project documentation (technical and management) and data (or information) requirements.

45. Information SeekingIdentifies gaps in existing information and seeks out further detail.

46. InformationGathering

Investigates and sees patterns, researches and

applies complex concepts.

47. Inspire a Compelling VisionInvolving all and generates excitement, enthusiasm and

commitment to the group mission.

48. InfluencePersuasive and assertive

in communication, present arguments logically and

emotionally.

49. Gender IntelligenceCommunicates according to customer

gender and type Negotiates effectively for agreement.

50. Goal SettingProduces clear and

comprehensive plans to achieve defined.


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51. LeadershipAccepts: Responsibility for successes and failures, trust and credibility; displays honesty, integrity and ethical behavior.

52. ListeningResponsivelyActively seeks to understand others before drawing conclusions.

53. Managing ResourcesManages risks, manage budgets, uses discretion and sound judgment.

54. ManagementMotivate project members, to set achievable objectives, to maintain a positive outlook.

55. Managing ChangeImplements and supports change initiatives in the workplace.

56. Manages StressEffectively

Keeps functioning or responds constructively

despite ongoing life stressors.

57. Managing ConflictRecognizes conflict situations and sources and orchestrates the win-

win solution.

58. Negotiating in Conflict

Able to recognize, assess, mediate and resolve conflict

and/or stress-related situations involving the clients.

59. NegotiationAbility to undertake continual

adjustments with stakeholders in a persuasive manner.

60. OptimismPersistence in pursuing

goals despite obstacles and setbacks.


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61. OrganizationalAwarenessReading a group’s emotional currents and power relationships.

62. Opportunity SeekingAddresses and anticipates short and long term opportunities.

63. Organizational StructureAbility to understand and work within the corporate organization and team structure.

64. Problem Solving& Decision MakingAbility to analyze and define a problem, evaluate alternatives, find a solution.

65. Problem SolvingGathers, organizes and analyzes data related to problems to generate potential solutions.

66. Proactive CommunicationKeeps others updated

about developments or changes to situations.

67. Planning & OrganizingSchedules realistic timescales and milestones for tasks and projects.

68. Political Awareness

Reading a group’s emotional currents and

power relationships

69. People ManagementManages staff in a consultative

style, balancing control with encouragement.

70. PresentationAbility to present content in an attractive way and

make successful public speaking.


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71. Quality FocusSets high quality standards for their personal output and Consistently delivers them.

72. Quality ManagementObtain and ensure quality results (or products) for total client satisfaction.

73. RelationshipManagementAdeptness at inducing desirable responses in others.

74. ResilienceStays calm and composed under time pressure.

75. Results FocusFocuses on the end result and avoids distractions.

76. RespondsCalmly

Holds strong emotions and continues to act calmly to move on.

77. Relationship ManagementAbility to consult and provide

advice; to facilitate discussion and resolve conflict.

78. Risk ManagementAssess, document and

manage internal and external project risks; develop

contingencies and mitigation plans.

79. Resource ManagementAbility to identify and make

optimal use of resources.

80. ResilienceStays calm, composed and

effective under time pressure and when dealing with

difficult or confrontational


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81. Self-ManagementManaging ones’ internal states, impulses, and resources.

82.Social AwarenessAwareness of others feelings, needs, and concerns.

83. Strategic ThinkingAbility to analyze the future impact of decisions by taking a big-picture approach.

84. Scheduling ManagementAbility to organize the work in a logical way so that it is executed effectively; manage the schedule.

85. Self-AwarenessKnows own internal states, preferences, resources, and intuitions.

86. Self ControlManages stress

effectively and channels emotional impulses

effectively.

87. Service OrientationAnticipating, recognizing, and

meeting customers’ needs.

88. Service FocusResponds to customer

needs, improve activities and get things done with

quality.

89. Service-ControlFeels an impulse to do something

in appropriate and resists it.

90. Strategic ThinkingUnderstands the big picture and vision, aligns priorities

with goals and measure outcomes.


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91. Strategic ThinkingFormulates clear, practical approaches to meet future objectives.

92. Service OrientationAnticipating, recognizing, and meeting customers’ needs.

93. TransparencyMaintaining integrity, acting congruently with one’s values.

94. TeamworkWorking with others toward shared goals.

95. Team BondingAbility to assemble the team with the right mix of skills, then “create” the team.

96. TimeManagement

Ability to manage competing priorities effectively, to be

resourceful and to use time as resource to make up or extend

97. Team LeadrshipMakes sure the group has all the

necessary information, and communicates goals in a meaningful way.

98. Team LeadrshipPersonally modeling

desired behavior, living the standard of excellence.

99. Team BuildingCreate a culture of accountability,

foster partnership towards a shared vision.

100. Work/ Life Balance

Ability to Switch off from work


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TOOLS

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Tool #1: IKIGAI

Tool #2: Positive thinking

Tool #3: Growth mindset

Tool #4: Values in action

Tool #5: High Self- efficacy

Tool #6: Internal locus of control

Tool #7: Lateral thinking.

Tool #8: Emotional Dialogue

Tool #9: Goals management

(OGSM)

Tool #10: Performance

management

Tool #11: Managing inner

change “Saboteurs”

Tool #12: Personal change 5

stages

Tool #13: Collaboration -

Personality Colors

Tool #14: Teamwork – Team

Credo – Develop

Tool #15: Persuasion –

Storytelling

Tool #16: Conflict Resolution –

The 6 human needs

Tool #17: Managing

performance - PRVA technique

Tool #18: Self- affirmation

Tool #19: Optimism TIE approach

Tool #20: The Zoo thinking

technique

Tool #21: Values in Action

Tool #22: Assertive Attitude

Tool #23: Conflict Resolution 5

Strategies

Tool #24: Conflict Resolution 6-Step

Formula

Tool #25: Giving Positive feedback

Tool #26: Clarify Your Life Purpose!

Tool #27: AIDA persuasion

technique

Tool #28: Beating Burnout

Tool #29: Break the Negative

Cycle

Tool #30: Negotiation

Psychological Tactics

Tool #31: Decision Making “Best

option”

Tool #32: Positive Coaching

Tool #33: Delegate Effectively

Tool #34: Overcome Negative

Self-talk

Tool #35: The 9 influence strategies

Tool #36: Getting positive

Negotiation Results

Toolkit OverviewToolkit Overview

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Tool #37: Negotiation Preparation

Tool #38: Creativity Principles

Tool #39: Change of Perspective

Tool #40: The 5-Whys Technique

Tool #41: Six Thinking Hats

Tool #42: The 6 Levels of

Delegation

Tool #43: Perspective Taking

Tool #44: Change the Way You

Feel

Tool #45: The 4 persuasion

strategies

Tool# 46: Project Initiator Role

Tool# 47: Accountability Partner

Role

Tool# 48: Project and Task

manager Role

Tool # 49: Executive Coach Role

Tool # 50: Politician Role

Tool # 51: Inspirer Role

Tool # 52: Problem Solver

Tool # 53: Relationship Builder Role

Tool # 54: Complaint Handler Role

Tool # 55: Idea Promoter Role

Tool # 56: Social Talker Role

Tool # 57: Trust Builder Role

Tool # 58: The Collaborator Role

Tool # 59: The Alignment Officer

Role

Tool # 60: Talent Seeker Role

Tool # 61: Norm Setter Role

Tool # 62: Goal Achiever Role

Tool # 64: The Financer Role

Tool # 65: Self Pamperer Role

Tool # 66: Fitness Coach Role

Tool # 67: Sleep Master Role

Tool # 68: Self-Developer Role

Tool # 69: Life-Coach Role

Tool # 70: Play Pal Role

Tool # 71: Pleasure Partner Role

Tool # 72: Order keeper Role

Tool # 73: Family Counselor Role

Tool # 74: Community builder Role

Tool # 75: Spouse Lover Role

Tool # 76: God Praiser Role

Tool # 77: Spiritual Knowledge

seeker Role

Tool # 78: Legacy builder Role

Tool # 79: Manner Educator Role

Tool # 80: Inner Peace Maker Role

Tool # 80: The Believer Role

Toolkit OverviewToolkit Overview

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Optimistic SparkYasser Shaker

Optimistic SparkYasser Shaker

Optimistic SparkYasser Shaker Official

You can also check all of that and more on our official Website:

www.optimisticspark.com

For reservation or inquiries:

Logistics and Client Relationship Manager Mona ElNagar:

[email protected]

Or Call: 01003688569

WHERE TO FIND US?

learning track spark of knowledge...rewarding and engaging teams work / life balance 61. anger...

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