learning resources forum - experimenting with mobile technologies in libraries

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Experimenting with mobile technologies in libraries Jo Alcock, Evidence Base at Birmingham City University [email protected] @joeyanne Learning Resources Forum - 25th March 2013

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Presentation for Jisc Learning Resources Forum event on 25th March 2013. Presentation covers numerous examples of mobile technologies in libraries and considers next steps in planning to implement mobile technologies in your own library.

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Page 1: Learning Resources Forum - experimenting with mobile technologies in libraries

Experimenting with mobile technologies in libraries

Jo Alcock, Evidence Base at Birmingham City [email protected]

@joeyanneLearning Resources Forum - 25th March 2013

Page 2: Learning Resources Forum - experimenting with mobile technologies in libraries

UK mobile statistics

• There are more mobile phones in the UK than people

• 51.3% of UK mobile phone users have a smartphone

• 12% of UK population have a tablet (and sales are growing 378% each year)

Sources:2012 Mobile Internet Usage Statistics blog post (from Westminster eForum event, March 2012)2012 Mobile Future in Focus report (Feb 2012)

Page 3: Learning Resources Forum - experimenting with mobile technologies in libraries

Why should we get serious about mobile web?

Mobile vs. Desktop web in UK

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What skills do m-librarians need?

• IT Skills

• Personal traits

• User focus

• Communication

• Collaboration

• Research and development

Kate Davis and Prof. Helen Partridge at #mlib11

Page 5: Learning Resources Forum - experimenting with mobile technologies in libraries

What knowledge does an m-librarian need?

• Different mobile devices

• Basics of using mobile software

• QR codes

• Location services

• Augmented reality

Page 6: Learning Resources Forum - experimenting with mobile technologies in libraries

Mobile technologies in libraries

• Library content on mobile devices (books, articles)

• Library services from mobile devices (enquiries, statistics, collection management, circulation)

• Mobile specific content/services (location services, QR codes, augmented reality)

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Library content on mobile devices

E-books, electronic articles, digitised materials...

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Library services from mobile devices

Enquiry support, finding resources, circulation, collecting statistics, room booking...

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SMS enquiries

State Library of Ohio

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SMS tips

University of Huddersfield Library

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Keele University Library

Mobile catalogue

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Roving enquiries

University of Warwick Library

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Mobile circulation

DC Public Library

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Radcliffe Science Library (University of Oxford)

Loaning mobile devices

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Collecting library statistics

University of Warwick Library

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Collecting library statistics

North Carolina State Library

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Other experiments

• Room booking by mobile (incorporating QR code outside room to check availability and book if free)

• Paperless online weeding (using iPad in the stacks to colour code stock as "dusty" and withdraw from catalogue if necessary)

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Mobile specific content/services

QR codes, location services, augmented reality

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The Wallace Center/Rochester Institute of Technology

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University of Bedfordshire Library

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University of Huddersfield Library

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University of Bedfordshire Library

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Oak Park Public Library

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University of Warwick Library

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University of Sheffield

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Miami University, Ohio

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Great, but...

=

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Some of this doesn't cost money!

• QR codes

• Location apps (e.g. Foursquare)

• Barcode scanning apps

• Open source software

• Database mobile apps*

*free with existing subscriptions

Page 43: Learning Resources Forum - experimenting with mobile technologies in libraries

What do we need to do?

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Birmingham City University

What do users want?Library account

Searching for books

Booking a study room

Accessing e-resources

Contacting library

Booking tutorial

Library opening hours

Library location information

Library news

0 5 10 15 20

Facebook Twitter

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Pathways to best practice• Introducing users to the

library

• Roving support

• Access to resources

• Managing borrow accounts

• Loaning mobile devices

• ...and more

Page 46: Learning Resources Forum - experimenting with mobile technologies in libraries

Points to take away• Aim for high impact (doesn't

need to be high cost)

• Don’t reinvent the wheel

• Utilise free resources

• Animoto/YouTube (video creation)

• bit.ly (URL shortener with statistics and QR codes)

• ZBar (barcode reader)

• Be flexible and adaptable to users' needs