New Developments The quarterly newsletter from Ashorne Hill

Autumn 2013

Ashorne Hill Discovery Day

Learning outcomes highlighted during the workshop sessions include:

• Finding resolutions where conflict and dysfunction are impacting on team performance • Developing commercial and business strategy skills for managers with the potential to progress to senior roles within the organisation• Strengthening the safety and health culture of an organisation through the application of the human cultural leaders model• Integrating the appropriate medium for the required blended learning outcomes• Enabling open and honest conversations to support complex organisational change or transformation processes• Managing and engaging others, project management, presentation, communication and influencing skills for graduates

28th Feb 2014 Join us on the next

Discovery day

Guests at our Ashorne Hill Discovery Day in September were invited to experience our dedicated learning and development approach - including our blended learning, online content, facilitator-led sessions and experiential activities.

Case study presentations covered how we always ensure a sound return on investment from learning & development programmes: and a series of workshop sessions illustrated how the Ashorne Hill team creates and delivers programmes directly aligned with our customers’ priority business objectives.

Several guests stayed with us the night before the event due to their travel commitments - with others joining them for breakfast early on the day itself. Attendance at our Discovery Day events, including overnight accommodation and hospitality throughout, is on an entirely complimentary basis - enabling our guests to sample the full ‘Ashorne Experience’.

Bite-sized workshop sessions addressed the following priority L&D questions:

- How can my organisation save time and money by managing change more effectively?- How can I ensure that managers have the confidence and competence to tackle under-performance?- How can I change our culture so that we are more aligned to our business values?- How do I motivate, develop and retain high potentials?- How do I equip our graduates with the right skills to hit the ground running?

Learning outcomes

Great insight into Ashorne’s style and approach, not just training content – we can picture how you would interact with people in our organisation

A good understanding of how you approach diagnostics and initial training needs research to capture aims and objectives before designing a programme

Planning of the day itself was really good – the questions we ticked were picked up in the bite-sized sessions: and the venue is lovely!

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Delegate reactions

In the feedback we have received since the event, all of our guests have indicated that they would be “very likely” to recommend an Ashorne Hill Discovery Day to their peers and network contacts – several have also recorded testimonials that can now be viewed on our website by following the link from the Discovery Day panel.

Customer Profile - Healthcare at Home

Healthcare at Home is the UK’s largest home healthcare provider, with around 1,000 employees caring for more than 150,000 patients a year. Founded in 1992, the vision was, and remains today, to transform the way in which care is provided for patients both in the home and in the community.

Ashorne Hill was invited to design a development programme to support Healthcare at Home in their Senior Clinical and Quality Manager (SCQM) induction activity. The programme is planned to spread across five phases linked by a golden thread, Working Smarter – Growing Stronger Together: and driving their core values of excellence, teamwork, patient focus, customer satisfaction, continual innovation and integrity.

Target learning objectives and outcomes identified for the initial phase of the programme include:

• Create the foundations of an effective senior leadership team.• Develop a base understanding of an evolving commercial business and how the SCQM role supports this activity.

To discuss requirements for bespoke development programmes contact Stephen Upton: T: 01926 488051 E:Stephen.Upton@ashornehill.co.uk W:www.ashornehill.co.uk

Ashorne Hill - Applying the Myers-Briggs Type Indicator (MBTI)feedback utilising a robust process which emphasises the ethical application of the instrument acknowledging that:• Completion of the inventory is voluntary.• Results belong to respondents and are only shared as they wish them to be.• MBTI should never be used for recruitment, selection, promotion or dismissal.

A typical MBTI session includes:1. An introduction covering the purpose, history and background of the instrument.2. A discussion about the basic assumptions of type theory.3. A guided self-assessment process.4. Review using a completed MBTI questionnaire, which caneither be done online before the event or in a self-scored format within the session.5. An exploration of best-fit type.6. A discussion about the implications and application of the individual’s preferences as identified by the MBTI process.

The process followed reinforces one of the guiding principles of MBTI, that an individual is the best judge of their own type.

For more information or to discuss Ashorne Hill’s bespoke training please contact Stephen Upton:T: 01926 488051E: stephen.Upton@ashornehill.co.uk

At Ashorne Hill our team of qualified practitioners use the Myers-Briggs Type Indicator (MBTI) to enhance an individual’s personal awareness and development and to help teams become more effective.

When working with individual clients we will often use MBTI within a programme of coaching, where insights into their personality preferences can help the client to identify how to work at their best and develop successful working relationships with others.

MBTI is also used within team development programmes to help organisations improve communication, problem solving and decision making; to manage conflict constructively and to plan and implement organisational change.

Our leadership and management development programmes often incorporate a session on MBTI, providing an opportuni-ty to explore and understand preferences through the use of exercises in a group setting.

Whether MBTI forms part of a coaching engagement, a training programme or a team development event we always provide

Based on the theory of Carl Jung, MBTI is used to illustrate personality preferenc-es-helping individuals understand and appreciate individual differences on the above four dimensions.

“This was the first time that the newly formed senior clinical and quality management team had come together and Ashorne Hill provided the perfect setting for such an event. The two day event was action packed, providing a fantastic mix of theory and practice, expertly facilitated.

The team were very positive about the event and really enjoyed the opportunity to get to know each other in a unique setting away from the workplace and start to form a plan for how they want to work together in the future, The programme provided the backdrop and foundation stones for setting this future direction.” -Cathy Waters Director of Clinical Services

• Developing others, including performance management• Establishing an ongoing coaching & mentoring approach.

Design consultancy activity is now continuing to create a targeted learning experience for Healthcare at Home participants that will drive forward the organisation’s priority business objectives.

• Recognise what the role will contribute to the overall success of the business.• Gain self-belief and acquire gravitas within the SCQM role through direction/ motivation and being able to articulate the future of Healthcare at Home.

• Use MBTI analysis to appreciate important differences between people and understand how different personality types work, enabling effective team working.

Later phases of the programme will include a focus on:• How to assimilate information and make decisions - achieving consensus by challenging effectively• Root cause analysis and problem solving • Reinforcing a team working approach• Strategic thinking and putting it into practice• Understanding financials and commerciality • Managing and motivating a field based team

Ashorne Hill Discovery Day

If you are a L&D or OD professional come along to a ‘Discovery day’ and find out how we can make a majordifference to your business...

This complimentary day provides an opportunity for you and a colleague to sample what our customersdescribe as the unique ‘Ashorne Experience.’

A packed agenda includes the chance to learn how we guarantee a minimum of 100% ROI from ourbespoke management development programmes.

Book now via our website www.ashornehill.co.uk

Case study highlights

Date

On the day

A 400% ROI case studyThe business case for blended learningInteractive workshops - bite-sized learningexamplesNetworking with L&D and OD leadersTour our superb facilitiesAccommodation andhospitality free of charge

28th February 2014

Call 01926 488000To register now...

1 Business, 42K employees, 600 participants,1 training course,

£1.65 million ROI - How...?“

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Psst ...Have you heard...?Ashorne Hill is embarking on a new round of refurbishments to further enhance the quality experience for delegates.

The ‘Old Quad’ bedroom facility - one of our fourself-contained buildings - is to undergo a major makeover that will include new interiors and fixtures and fittings.

The new bedrooms have been designed by Tony Matters of Heterarchy Design - the firm who created the vision for our Cedar restaurant.

The food hygiene rating or inspection result given to a business reflects the standards of food hygiene found on the date of inspection or visit by the local authority. Ashorne Hill once again receives the highest possible score for food hygiene...

Chef’’s Corner

Frangipane and Fig Tart

German Pastry

Flour 400g

Butter/ Margarine 200g

Caster Sugar 100g

Water – 50g

Method for German Pastry

1. Rub fat and flour together to a fine crumb.

2. Mix sugar and water together.

3. Gently blend the flour mix with the sugar mix.

Frangipane

Butter/Margarine 200g

Caster Sugar 200g

Eggs 200g

Ground Almonds 200g

Flour 25g

For Jam base

Strawberry Jam – aprox 100-150g

For topping

6 figs halved

Method for Frangipane

1. Ensure all ingredients are at room temperature, do not

use straight from fridge.

2. Beat the butter/ margarine and sugar together until light

and ‘fluffy’.

3. Slowly add the egg, in at least 4 portions, beating well

between each addition.

4. Fold in the Ground almonds and flour – the frangipane is

ready for use.

Method for Frangipane and Fig Tart

1. Pre-heat oven to 180° C.

2. Grease a 6” flan tin.

3. Make the German Pastry – roll out and cover the flan

dish. Cover with ceramic baking balls. and blind bake for

20 minutes.

4. Remove pasty flan from the oven and cover the base

with the strawberry jam and spread evenly.

5. Make the frangipane as per instructions above.

6. Turn the oven up to 160° C.

7. Pipe the frangipane over the strawberry evenly until the

case is ¾ full.

8. Cut figs in half and lay evenly over the frangipane.

9. Bake in the oven for a further 25-30 minutes at 165° C

until golden brown.

News Flash..

Following the Kier customer profile in our Spring Newsletter describing the three management and leadership development modules that Ashorne Hill provides as part of their Management Development Programme, we hear that congratulations are in order for Kier!

At the Construction News Awards 2013, Kier won the prestigious award of Training Initiative of the Year. Their submission was for ‘Developing Leaders’ and was judged on their whole development offer - which includes apprentices, foundation degree programme, business skills, management and leadership programmes and the Leadership Charter. We are very pleased to have supported Kier in this significant achievement.

Ashorne Hill Special offers...

To book please contact our Booking Team: T: 01926 488000 E: Christmas@ashornehill.co.uk

W: www.ashornehill.co.uk

Christmas Party Nights at Ashorne Hill 2013 Christmas Menu

Pumpkin & ricotta ravioli, brown butter & sage dressing, crispy pancetta

Homemade chicken liver parfait, fig jelly, crusty bread

Roast parsnip soup, parsnip crisps, spiced sour cream

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Turkey roulade, apricot, pancetta, chestnut farce, herb fondant potato, medley of winter

vegetables, cranberry jus

Pot roast salmon, roasted beetroot, buttered broccoli, Parisian potatoes, white bean &

fennel sauce

Aubergine & pine nut cannelloni, Provençal vegetable, herb sautéed gnocchi

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Traditional Christmas pudding brandy sauce

Glazed lemon tart, raspberry cream

British cheese platter, chutney, biscuits

7.00pm - Reception drinks in the Great Hall

7.30pm - 3 course Christmas dinner prepared by our award-winning chefs

(including Christmas novelties)

Coffee and Chocolates~~~

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Christmas Party Nights- Friday 6th December- Saturday 7th December- Thursday 12th December - Friday 13th December- Saturday 14th December- Fully Booked- Wednesday 18th December - Thursday 19th December - Friday 20th December- Saturday 21st December -Fully Booked For dates that are not listed please enquire.

Prices Standard ticket price - £40 inc VAT

Accommodation Single occupancy Bed and Breakfast - £40 inc VATDouble occupancy Bed and Breakfast - £60 inc VAT

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+Wine + Alternative Run as a structured

competition our range of superb Wacky Sports challenges are guaranteed to keep your guests highly entertained all afternoon.

24hr rate

Day rate £30 +VAT

£130 +VAT

Book your meeting or training event between 28th October and 1st November 2013

or16th December and the 20th December 2013

and take advantage of our special offer*

Price from £57pp +VAT

Why not add an evening wine tasting experience to your event...?

* Does not apply to existing bookings

This unique, highlyinteractive wine tasting challenge is ideal for developing relationships. Our wine tasting events are a blend of comedy, theatre, and interaction.

Price from £60pp +VAT

Why not add a team building

session to to your event...?

Olympics + QuizIt must be stressed: this is Not a pub quiz! QuizMania is mix of all the best participation games you’ve possibly never played! It is ‘fun’ entertainment, with something for everyone and not designed to tax your guests in a serious manner.

Price from £25pp +VAT

Why not add a quiz night to your event...?

+Race Night

Price from £25pp +VAT

Why not add a race night to your event...?

Our highly acclaimed Night At The Races Horse Racing is suit-able for even the most prestigious events. A fully themed event to include; 6 Quality English races with full commentary.

tasting Mania