Learning of OrganizationLearning of Organization DefinitionDefinition

BackgroundBackground

Why a learning Organisation?Why a learning Organisation?

How to create a Learning OrganisationHow to create a Learning Organisation

Why Learning Organisation worksWhy Learning Organisation works

The futureThe future

SummarySummary

Learning of Learning of OrganizationOrganization

The Definition An organisation that learns and encourage learning amongst its people.It promotes exchange of information between employees hence creating a more knowledgeable.This produces a very flexible organisation where people will accept and adapt to new ideas and changes through a shared vision.

"A Learning Organisation is one in which people at all levels, individuals and collectively, are continually increasing their capacity to produce results they really care about."

Three broad questionsThree broad questions

What is Learning ?What is Learning ?

What is Organization ?What is Organization ?

What is Learning OrganizationWhat is Learning Organization ? ?

What is LearningWhat is Learning ? ?

Learning is the acquisition and Learning is the acquisition and development of memories and behaviors, development of memories and behaviors, including skills, knowledge, understanding, including skills, knowledge, understanding, values, and wisdom. It is the product of values, and wisdom. It is the product of experience and the goal of education.experience and the goal of education.

What is OrganizationWhat is Organization ?? An organization is a social arrangement which An organization is a social arrangement which

pursues collective goals, which controls its own pursues collective goals, which controls its own performance, and which has a boundary performance, and which has a boundary separating it from its environment. Company, separating it from its environment. Company, corporation, firm, enterprise, authority or corporation, firm, enterprise, authority or institution, or part or combination thereof, institution, or part or combination thereof, whether incorporated or not, public or private.whether incorporated or not, public or private.

What is Learning What is Learning OrganizationOrganization ? ?

The Learning Organization is a concept that is The Learning Organization is a concept that is becoming an increasingly widespread philosophy becoming an increasingly widespread philosophy in modern companies, from the largest in modern companies, from the largest multinationals to the smallest ventures. What is multinationals to the smallest ventures. What is achieved by this philosophy depends considerably achieved by this philosophy depends considerably on one's interpretation of it and commitment to iton one's interpretation of it and commitment to it ..

Learning of Learning of OrganizationOrganization Background

The importance of Learning was put forward by a Chinese Philosopher, Confucius (551-479BC). He believed that everyone should benefit from Learning.

"Without learning, the wise become foolish; by learning, the foolish become wise."

"Learn as if you could never have enough of learning, as if you might miss something."

Learning of OrganisationLearning of Organisation Why a Learning Organizations?

A Company that perform badly is easily recognisable.Can you spot the sign ?• Do your employee seem unmotivated or uninterested in their work ?• Does your workforce lack the skill & knowledge to adjust to new jobs ?• Do you seem to be the only one to come up with all ideas?• And does your workforce simply follow orders ?• Do your team argue constantly and lack real productivity?• or lack communication between each other?If any of these points sound familiar the answer for you could be Learning Organisation.

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Learning of OrganisationLearning of OrganisationHow to Create a Learning Organisation

The Building Blocks

Implementation Strategies

The Golden Rules

People Behaviour

Learning of OrganisationLearning of Organisation

The Building Blocks

Before a learning organisations can be implemented , a sole foundation can be made by taking into account the following:

• Awareness• Environment• Leadership• Empowerment• Learning

Learning of OrganisationLearning of Organisation•

AwarenessOrganisation must be aware that learning is necessary before they can develop into a Learning organisation.This may seems to be strange statement but this learning must be take place at all levels, not just the management level.

• Environment

Centralised, mechanistic structures do not create a good environment. Individuals do not have a comprehensive picture of the whole organisation and its goals. This causes political and parochial systems to be set up which stifle the learning process.

Learning of OrganisationLearning of Organisation•Leadership

Leaders should foster the Systems Thinking concept and encourage learning to help both the individual and organisation in learning. It is the leader's responsibility to help restructure the individual views of team members.

•Empowerment

The focus of control shifts from managers to workers. This is where the term Empowerment is introduced. The workers become responsible for their actions; but the managers do not lose their involvement. They still need to encourage, enthuse and co-ordinate the workers

Learning of OrganisationLearning of Organisation

LearningLearning Companies can learn to achieve these aims in Companies can learn to achieve these aims in

Learning Labs. These are small-scale models of Learning Labs. These are small-scale models of real-life settings where management teams learn real-life settings where management teams learn how to learn together through simulation games. how to learn together through simulation games. They need to find out what failure is like so that They need to find out what failure is like so that they canthey can learn from their mistakes in the futurelearn from their mistakes in the future..

Learning of OrganisationLearning of Organisation Implementation StrategiesImplementation Strategies

Any organisation that wants to implement a learning organisation philosophy requires an overall strategy with clear, well defined goals. Once these have been established, the tools needed to facilitate the strategy must be identified.

It is clear that everyone has their own interpretation of the "Learning Organisation" idea, so to produce an action plan that will transform groups into Learning Organisations might seem impossible. However, it is possible to identify three generic strategies that highlight possible routes to developing Learning Organisations .

Learning of OrganisationLearning of Organisation The three strategies are:

Accidental

For many companies, adopting a learning organisation philosophy is the second step to achieving this Holy Grail. They may already be taking steps to achieve their business goals that, in hindsight, fit the framework for implementing a Learning Organisation.

Subversive

Once an organisation has discovered the Learning Organisation philosophy, they must make a decision as to how they want to proceed. This is a choice between a subversive and a declared strategy.

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Learning of OrganisationLearning of Organisation DeclaredDeclared

The other option is the declared approach. This is The other option is the declared approach. This is self explanatory. The principles of Learning self explanatory. The principles of Learning Organisations are adopted as part of the company Organisations are adopted as part of the company ethos, become company "speak" and are manifest ethos, become company "speak" and are manifest openly in all company initiativesopenly in all company initiatives..

Learning of OrganisationLearning of Organisation

The Golden rulesThe Golden rules

1. 1. Thrive on ChangeThrive on Change

o Don’t be scaredDon’t be scared

o Learning Organisations feed on change.Learning Organisations feed on change.

o Go all the way (no half-way house) Go all the way (no half-way house)

o Committed :focusedCommitted :focused

o Know objectives; planKnow objectives; plan

Learning of OrganisationLearning of Organisation2. Encourage Experimentationo experimentation is a necessary risko individual input rewarded.o encourage throughout the company

3. Communicate Success and Failureo reviewo assessment (continuous/self)

4. Facilitate learning from the surrounding Environmento find internal & external source of informationo learn form experience from other companies (open your eyes).o above all discuss customer needs

Learning of OrganisationLearning of Organisation5. 5. Facilitate learning from EmployeesFacilitate learning from Employeeso encourage participation and experimentation encourage participation and experimentation

(linked to point 2) (linked to point 2) o invest in training - multiskilling (getting most from invest in training - multiskilling (getting most from

employees), morale employees), morale o empowerment/responsibility empowerment/responsibility o remove hierarchy remove hierarchy

6. 6. Reward LearningReward Learningo everybody's wants their work to be appreciated - everybody's wants their work to be appreciated -

boost moraleboost moraleo benchmarks for performance appraisal benchmarks for performance appraisal o rewards rewards

Learning of OrganisationLearning of Organisation7. A proper Selfishness7. A proper Selfishnesso clear goals/objectives clear goals/objectives o hints on clarifying objectiveshints on clarifying objectives

8. A Sense of Caring8. A Sense of Caringo care for the individual care for the individual o ways of implementing this careways of implementing this care

Learning of OrganisationLearning of Organisation People Behavior People Behavior

Behaviour to EncourageBehaviour to Encourage

There are five disciplines There are five disciplines (As described by (As described by Peter Peter SengeSenge) ) which are essential to a learning which are essential to a learning organisation and should be encouraged at all organisation and should be encouraged at all times. These are: times. These are:

Team LearningTeam Learning Shared VisionsShared Visions Mental ModelsMental Models Personal MasteryPersonal Mastery Systems ThinkingSystems Thinking

Learning of Organisation

Behaviour to Discourage

An organisation which is not a learning one also displays behaviours, however these should definitely not be encouraged. Rosabeth Moss Kantar studied a range of large American corporations and came up with rules for stifling initiative :

• Regard any new idea from below with suspicion because it is new and because it is from below

• Make decisions to reorganise or change policies in secret and spring them on people unexpectedly (that also keeps people on their toes).

Learning of OrganisationLearning of Organisation

Why Learning Organisation Works

1. The People Develop

o Greater Motivation

o The workforce is more flexible

o People are more creative

o Improved social Interaction

2. Teams and group work better

o Knowledge sharing

o Interdependency

Learning of OrganisationLearning of Organisation

Why Learning Organisation Works

3. The Company Benefits

o Breakdown of traditional communication barriers

o Customers relations

o Information resources

o Innovation and creativity

Learning of OrganisationLearning of Organisation

The Future

In the future the following areas will become increasingly more important.• Investment in Learning• Technology• Information Highway• Knowledge is the key• Unemployment• Learning Culture• Customer-Client Relationship• Conclusion

Learning of OrganisationLearning of OrganisationSummary

The perfect Learning Organisation is not an attainable goal ,it is merely a desirable concept:

there is no correct implementation of the Learning Organisation. Every company can continuously adapt

and adjust and some will be better Learning Organisations than others, but every one of them has

something new to learn.

Finally it should be mentioned that the Learning Organisation is just a means to a business goal, created to improve productivity and most importantly profit. Quite how long this philosophy will remain fashionable is unknown. What is certain is that for any company in today's global marketplace continuous change and adaptation is the only way to survive.