learning layers: social semantic technologies for workplace learning
TRANSCRIPT
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http://Learning‐Layers‐euhttp://Learning‐Layers‐eu
Learning LayersScaling up Technologies for Informal Learning in SME Clusters
Social Semantic Technologies for Informal Workplace LearningTobias Ley, Institute of Informatics,Tallinn University
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http://Learning‐Layers‐eu
The Perspective of Human Computer Interaction
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Understanding humans and computers as a system
Making the system smarter and more productive
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http://Learning‐Layers‐eu
How knowledge and meaning emerges in those systems
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http://www.gizmodo.com.au/2014/01/15‐technologies‐that‐were‐supposed‐to‐change‐education‐forever/
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http://Learning‐Layers‐eu
The Dilemma of Informal Learning at the Workplace
How do people learn at the workplace?• Ask colleagues, search for help, try
things out, learn from experience• Learning is informal, connected to
work practices, multi‐episodic, just‐in time [Hart 2011, Kooken 2009]
How do learning technologies look like? • follow traditional training models• based on direct classroom instruction
and courses transfered to the screen [Kraiger 2008]
highly effective individualized
contextualized
motivating
does not scale
not persistent
few benefit
expensive
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http://Learning‐Layers‐eu
http://www.flickr.com/photos/seattlemunicipalarchives/7165372144/Seattle Municipal Archives
http://creativecommons.org/licenses/by/2.0/legalcode
Building & Construction
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http://Learning‐Layers‐eu
Straw Building
How To
X3‐PVQX3‐PJC
X3‐POZ PLC Equipment
One possible Construction Scenario
Explaining the use of a new construction technique and materials on site
Making video material available on site through QR tagsUse of video recording and
annotation
Further questions on the use of the technique connected to site
Material, questions and best practices collected and
discussed
Collection transformed into instructional material to
enhance traditional training
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http://Learning‐Layers‐eu
http://www.flickr.com/photos/seattlemunicipalarchives/5765842244/Seattle Municipal Archives
http://creativecommons.org/licenses/by/2.0/legalcode
Healthcare
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http://Learning‐Layers‐eu
One possible Healthcare Scenario
Two practice staff visit a NHS training on a new guideline for dementia
Staff collect materials from training and further research for their revalidation
Other staff ask questions
about the guideline
Material and questions evolve into a local implementation
plan for the practice
Other regional practices and the CSU join the effort to learn about implementation problems and practices
Implementation Plan
Guideline
X3‐PVQX3‐PJC
X3‐POZ Dementia
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http://Learning‐Layers‐eu
http://www.flickr.com/photos/seattlemunicipalarchives/8978702527/Seattle Municipal Archives
http://creativecommons.org/licenses/by/2.0/legalcode
How We Do Research
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Contextual Inquiry & Design-based Research
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http://learning‐layers.eu/learning‐layers‐visits‐doctors‐and‐construction‐workers/
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http://Learning‐Layers‐eu
Contextual Inquiry & Design-based Research
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http://learning‐layers.eu/focus‐groups‐context/
context cards
Personas
user stories
stories of contextual factors
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Two Examples
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E‐portfolio Bits and Pieces
Boundary objects AchSo!
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AchSo! Mobile Learning on the Construction Site
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Video: http://vimeo.com/84383004Software: http://developer.learning‐layers.eu/tools/ach‐so/
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http://Learning‐Layers‐eu
Bits and Pieces - Sensemaking about Learning Experiences
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Software: http://developer.learning‐layers.eu/tools/bits‐and‐pieces/Running Demo
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http://Learning‐Layers‐eu
Integrating Apps through Social Semantic Technologies
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Interaction Layers: An Ecosystem of Tools
Social Semantic LayerIntegration through Shared Meaning
Interacting with Physical Objects
Interacting with People
Interacting with Digital Materials
Straw Building
How To
X3‐PVQX3‐PJC
X3‐POZ PLC Equipment
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http://Learning‐Layers‐eu
Who When Where What ... ... ... ... ... ...
An Artefact Actor Network
User Profile
Resource Profile
Topic Modeling
RecommendedResource
Each interaction increases the network ...
... and is tracked in the history
Trust and Social Network
Traces of the Network History
Knowledge is built by people interacting with other people and artefacts
New Information displayed to Support User Interactions
Intelligent Services derive new information
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Who When Where What ... ... ... ... ... ...
Who When Where What ... ... ... ... ... ...
Who When Where What ... ... ... ... ... ...
Whom to ask? What to read and watch? Who are the experts? What do people talk about?What’s the quality?
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http://Learning‐Layers‐eu
A recommender that mimicshuman thinking
• How do you describe this resource?
• A mechanisms that guesses the words that you will use
• Two step process: – First generate meaning– Then produce words
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DementiaGuideline
NHS
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Conclusions
• Designing technology that blends into work practices and supports informal learning is a major challenge
• An ecosystem of tools can be integrated by technologies that learn about meaning in a social context
• Technololgy that makes the human computer system smarter and more productive
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http://Learning‐Layers‐eu
Project Consortium
Basiskarte: digitale‐europakarte.de
Project Coordination
Learning Technology Research
Regional Application Clusters
Scaling Partners
Technology Partners
Health Care – Leeds
Construction & Building – Bremen
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http://Learning‐Layers‐eu
Learning Layers
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Tobias LeyTallinn University
Institute of [email protected]
skype tobias_leyhttp://tobiasley.wordpress.com
Learning Layers ProjectICT EU‐FP7, 12mEUR, 2012‐2016
Web: http://learning‐layers.euSoftware: http://github.com/learning‐layers