Learning from our Learning from our PeersPeers

Rockford Memorial/Lutheran Rockford Memorial/Lutheran General ExperienceGeneral Experience

RMHRMH• ““Superior Care. Every day. For all our Superior Care. Every day. For all our

patients.”patients.”• Largest health system serving northern Largest health system serving northern

Illinois and southern WisconsinIllinois and southern Wisconsin• 396-bed tertiary care hospital396-bed tertiary care hospital• Built on commitment to clinical Built on commitment to clinical

excellence, cutting edge technology and excellence, cutting edge technology and meeting the health care needs of the meeting the health care needs of the region.region.

ObjectivesObjectives• Partner with GOH to increase hospital-Partner with GOH to increase hospital-

wide donation awarenesswide donation awareness• Nurture a culture that supports donationNurture a culture that supports donation• Visit a top-producing donor hospital to gain Visit a top-producing donor hospital to gain

insight to their strategies, protocols, and insight to their strategies, protocols, and processes on how donation works for themprocesses on how donation works for them

• Hospital tour, lunch and networking with Hospital tour, lunch and networking with teams from both RMH and Lutheran teams from both RMH and Lutheran GeneralGeneral

Key LearningKey Learning• GOH liaison is recognized as part of GOH liaison is recognized as part of

the “team”.the “team”.• Develop standing orders for donation. Develop standing orders for donation. • Create a process for collaboration Create a process for collaboration

during each case followed by a during each case followed by a coordinated debriefing with GOH and coordinated debriefing with GOH and hospital staffhospital staff

• Value of “Huddles”Value of “Huddles”

Key LearningKey Learning• Importance of the role of the Importance of the role of the

Chaplain and of Ethicist on team.Chaplain and of Ethicist on team.• On-going education for all nursing, On-going education for all nursing,

medical and chaplain staff.medical and chaplain staff.• Physician championPhysician champion• Making donation a part of their Making donation a part of their

everyday process and very much a everyday process and very much a part of their culture.part of their culture.

Honoring DonorsHonoring Donors• ““Donate Life Flag”Donate Life Flag”• Tribute to the donor familyTribute to the donor family• Raises awareness to staff and Raises awareness to staff and

visitors.visitors.• Embraced by our organization Embraced by our organization