learner engagement: oasis or mirage?

Learner Engagement: Oasis or Mirage?

Aaron WolowiecFounder | Event Garde

EventGarde.com

meetings coach

learning strategist

Learn Network Transfer

NameOrganization

One reason you decided to attend this session

09000 3 87654321520 04 98765432103 9876543210987654321021 987654321098765432100Hours Minutes Seconds

Participant Introductions

Step 1: Education

Step 2: Loyalty

Step 3: Retention

Step 4: Return

Return onEducation

Learner Objectives1. Define learner engagement.2. Identify misconceptions surrounding learner engagement. 3. Explore strategies to foster learner engagement.

Step 1: Turn to your neighbor.Step 2: Develop a simple, one-sentence definition for “learner engagement.”Step 3: Capture your ideas; be prepared to share your thoughts with the group.


Learner Engagement

Difficult Easy

Definition

StrategiesMisconceptions(Busted)

Learner Engagement: DefinedLearner engagement involves an intentional and active partnership with the learner to first internalize and process new information (simple exposure is not enough) and to then facilitate behavior change and application in the workplace.

Gate 1

Gate 1Attention Interest Relevance Motivation

Gate 2

Gate 2Retention

Transfer PerspectiveApplication

Gate 1

Gate 2


Gate 2Retention


The responsibility for learning rests with every individual.

Learner engagement questions1. What is engagement?2. How do you know when “engagement” has been successful?3. How is digital and face-to-face engagement different?4. Thinking back on learning experiences you’ve enjoyed, what engaged you as a learner?5. How do you build engagement into your education programs?6. How do you coach/mentor speakers to achieve engagement?7. What next steps do associations need to take to elevate engagement in their education programs?

Demographic questions8. My role in the association education industry is best described as which of the following?9. My years of experience are best described as which of the following?10. If you’d like us to send you the survey report, please let us know how to reach you (e.g., name, company and email address).

Gate 1

Gate 2


Gate 2Retention


Misconceptions

>> Activities – something that a person/group does>> Attendance – being present during the session>> Attention – taking notice of something interesting/important >> Contribution – giving one’s view in a discussion>> Conversation – formal exchange of ideas by spoken word>> Interaction – working with a neighbor or in a small group

>> Involvement – simply participating or note taking during the session

>> Nonverbals – visual communication cues (e.g., body language, distance)>> Participation – taking part in something

>> Sharing – high volume of social media posting>> Satisfaction – fulfillment of wishes, expectations or needs

Member Program StakeholderVolunteer

Gate 1

Gate 2


Gate 2Retention


Strategies

>> Create opportunities for participants to experience doubt and work to understand>> Create buy-in; start with the outcome and why it matters>> Inquire with the learner about what they know about the subject prior to beginning the learning material>> Provide reflective opportunities after learning material has been discussed so learner can assess any progress they have made or reaffirm mastery>> Focus on opportunities to change behaviors>> Instructor development and calibrating expectations

>> Position the instructor more as the facilitator, rather than as a beacon of knowledge>> Develop meaningful practice exercises to promote real world problem-solving>> Celebrate learner achievements>> Support learners in developing action plans that clearly illuminate/outline next steps>> Help learners identify workplace support mechanisms to guide/promote future performance>> Recommend the spaced repetition of key ideas post-program

Gate 1

Gate 2


Gate 2Retention


1. Form a small group2. Read scenario3. Brainstorm a

response4. Capture your ideas5. Be prepared to share

Focused Conversation

Aaron WolowiecFounder | Event GardeEventGarde.com

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