learn how to reduce $$/ transaction using sap within 6-to-12 weeks

An SAP Systems Integration Company

Copyright 2014 CoAppSys LLC - An SAP Systems Integration firm

How to improve user productivity up to 21% within 6-to-12 weeks using the SAP UX tool


Year 1992 Year 2014


Background

Most organizations are currently usingSAP’s Front-end technology that wasdeveloped around year 1992, about 22years ago.


SAP front-end technology -1992 22 years later – 80% same

1992 2014

10+ Screens20+ clicks

10+ Screens20+ clicks

Drawback of the technology


No Change

Lets compare the standard SAP Front-End Technology 1992 - 2014

1. Lost Time and Productivity

2. Higher costs per transaction

3. Increased SAP Training Costs

4. Limitations on using modern technology such as displaying google map of customer location.

5. Less profit margins

An SAP Systems Integration Company SAP Screen Personas


• SAP has recently decided to modernize their front-end screenstechnology allowing customers to customize SAP front-endtemplate to meet their needs using a tool called SAP ScreenPersonas.

• It allows you to create user-intuitive custom interface screen thatcan reduces total number of screens, tabs, clicks by an approximate7:1 ratio.

Some of the powerful features of this tool include organizing user input fields from multiple screens ofa specific transactions into a web-based single screen, eliminating unnecessary clicks, tabs and usernavigation using single screen with minimum number of clicks as a goal.


SAP User Productivity

SAP User Training Cost

SAP User Satisfaction *****


SAP User Productivity of the Sales/CS Team-• Current Scenario : 18~20 calls /day • Future Scenario : 24~26 calls / day

( 20%+ productivity improvement or cost reduction)

Measuring SAP User Satisfaction-• Current User Satisfaction: 2-star • Future User Satisfaction: 4-star

Total time required to train SAP users -• 60 hours/user with 5 weeks to become fully productive • 40 hours/ user with 2 weeks to become fully productive

Possibilities are unlimited

Before and After use case / hypothetical scenarios


1: The SAP Screen Personas Tool is now free-of-chargefor SAP customers.

2: Project implementation returns are generally within weeks, and not months.


The Good News


Customer Location

Existing SAP R/3 Technology Screens

Newly developed SAP Template using SAP Screen Personas

Before After

2+ Screens2+ clicks *

10+ Screens20+ clicks We Can Help

Notice the Difference

Transformation done within 6-to-12 weeks Copyright 2014 CoAppSys LLC - An SAP Systems Integration firm

* 2+2 screens/clicks are hypothetical yet directionally correct numbers. Your results may vary based on your system settings.


Here are few more ideas where your business can benefit the most


• Sales Orders Processing

• Purchasing and related functions

• Customer Service

• Human Resources, Finance, Logistics, Billing, etc.

• Any SAP ECC transaction that uses a large number of screens and clicks

• Any complex SAP ECC transaction that needs to be user-intuitive such as displaying

google map on the user screen with customer location.



• Delivers consumer-grade user experience and improves end-user

customer satisfaction.

• No need to install SAPGUI. Transactions are done using most internet

browsers as long as MS Silverlight is installed.

• Limited number of screens and clicks may reduce network and IT

system usage

• Rapid implementation in matter of 6 to 12 weeks with minimum

resource involvement from IT.

• A great way to end the year on a high note

IT Benefits



We aim to simplify and optimize the commonly used business transactions by eliminating extraneous SAP screens, tabs, and fields at an approximate 7:1 ratio.

The benefits to clients include user-productivity improvement up to 21 percent, reduction of SAP user-training costs up to 40 percent, and enhanced user experiences and user satisfaction up to 25 percent due to the simplification of the new interfaces.

When users no longer need to go through ten different SAP screens and make 20 or more clicks to complete a task, a customer service employee can increase their productivity from 6 calls to 14 calls per hour, or a sales team can spend less time completing order entries and more time making sales.

Business benefits



Implementation Choices / Next Steps


Advantages:

• You run it at your own pace• Easier to learn and practice once your team is up to speed• Cost advantage over second option

Disadvantages:

• No thought-leadership and accountability.• Trial and Error approach and learning on the fly.• IT contractor is generally not accountable for

delivering tangible results.• Conflicting priorities at work will prevent your key

resources to get the job done with 6 to 12 weeks. • You will spend hours on researching best

practices and how-tos.

Option 1 : Engage IT contractors and/or do it by yourself.


Implementation Choices/Options

1. Engage Contracting Resource and/or do it by yourself

2. Engage CoAppSys’s Team to deliver the results within 6 to 12 weeks


Advantages:

• Subject Matter Expertise –Most value you get from us is in identifying and assessing key business transactions and improvement opportunities specific to your organization based on our 22-point checklist. This enables you to get the highest returns in minimum amount of time along with a systematic measurement metrics of user time spent before and after the implementation.

• Full-service Firm : We help customers right from tool installation to training your own resources so that they can be self-reliant moving forward.

• SAP Center of Expertise : CoAppSys has its own SAP Center of Expertise for SAP UX tools such as SAP Screen Personas and Fiori along with our own SAP instance. We are heavily invested and focused on improving SAP User Productivity using innovative technologies and industry best practices.

Option 2 : Engage the CoAppSys Team


Implementation Choices


• Thought-Leadership : Being a former IT executive, we can help you prepare the business case, participate in a business meeting with your key stakeholders and providing ideas on cost reductions and getting the highest return from our implementations.

• Six-to-Twelve Week Implementation : We have fine-tuned the implementation methodologies so that you get the job done quickly within weeks. Most standard SAP transactions can be replaced with newer templates within 6 to 12 weeks depending on the system xomplexity. Our goal is to make you self-dependent so that your team can continue to work on additional opportunities and benefit from our knowledge and best-practices.

• Global Presence: We are a global company with offices in the US and Germany.

Option 2 : Engage the CoAppSys Team (continued)


Disadvantages: • Our SAP resources are strictly recruited through references only. The disadvantage is that we often need 4 weeks

of lead time in deploying them on your project. But once they are on the ground, they are fully engaged and can get the job done quickly.

Implementation Choices


SAP Front-end Technology of 1992 SAP Front-end Technology using SAP UX

10+ Screens

20+ clicks


We can help you get here within 12 weeks

It is not about making user screens cosmetically nicer but making it highly effective and productive so that you can reduce your cost and improve user productivity by double-digit


User Productivity up to 21%

Training Cost Reduction 40%

5-Star User Satisfaction

Let is know how we can help your business improve your user productivity up to 21%



You can schedule a 30-minute free-of-charge consultation with one of our experts by emailing us

at [email protected] or Calling us at- 214-396-6601

CoAppSys LLC5300 West Plano Parkway Suite 108 | Plano, TX-75093Tel : (214) 396-6600

[email protected] Contact Information

For more information, visit us

www.coappsys.com/Personas

Germany Office:Johann-Sebastian-Bach-Str. 642853 Remscheid, GermanyTel: +49-170-8985165Email – [email protected] : www.coappsys.com

US Office5300 West Plano ParkwaySuite 108, Plano-TX 75093Main Tel: +1 214-396-6600Email – [email protected] Web: www.coappsys.com

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About us

• We are an SAP Partner and SAP Systems Integration company formed by a group of former CIOs of Fortune-500 businesses with offices in Texas, New Jersey and Germany.

• We have our own SAP test lab and research center located in Dallas, Texas with exclusive focus on improving SAP User productivity of global manufacturing firms.

• Being former CIOs and senior leaders, we understand employee challenges hence bring an employee-perspective giving you a peace of mind in terms of Reliability, Dependability and Investment returns. We are not afraid to say ‘NO’ when we feel we may not deliver the quality and reliability of our services.

Please check out our media news at - ABC News, NBC, CBS, Daily Herald, Fox

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Disclaimer: This presentation is intended to share knowledge and ideas to SAP user community. Some of the specific data points are based on assumptions and the benefit may vary depending on the complexity of your SAP system.

Please contact us at [email protected] should you have any specific questions. We also offer a free 30 minute free-of-charge consulting to help answer any questions you may have.

Sincerely,

The Personas Team @ CoAppSys LLC.

Disclaimer

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Thank you

Additional information and resources are available on our website at www.coappsys.com

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