lean vantage points
DESCRIPTION
An exercise to check alignment of groups and individuals in Lean implementations.TRANSCRIPT
Lean Vantage PointsCompare Lean from 5 different Perspectives against your
perceptions using the R.E.A.D. model
Created by Tom Curtis 2011Blog: www.onimproving.blogspot.comPresentations: on www.slideshare.net/onimproving Email: [email protected]: @onimproving
Vantage Point
A perspective of an individual or group. What it looks like from where they stand.
Introduction
We tend to believe that others see the world the way we do. Sometimes this is harmless and even humorous. Other times it can be
harmful and serious. Lean implementations often fall into the latter category. Different
individuals or groups within an organization believe that others understand and expect the same participation and results in Lean efforts.
What follows is a simple assessment of this
Introduction continued
premise using the R.E.A.D Model. Do different vantage points see things the way I think they do?
Do different vantage points in the organization really see things the same way? If they do not,
what are the ramifications for how we run implementations? The answers to these questions are the difference between success and frustration
for all involved. Let’s take a look. --Tom Curtis
The Characters
DirectorPlant ManagerPlant Management StaffSupervisorOperator
The Model
RoleExpectationAssociationDependency
orR.E.A.D.
How does the group or
person read the situation?
Part One: Your Perspective
Walk through each of the roles:Think about the role’s perspectiveFill out each dimension for the roleRepeat for all roles
How do you think they think?
Senior Management View
Role: Approve, Kick-off, Receive progress reports, visit periodically.
Expectation: Lean provides Factory Productivity and Savings.
Association: Removed from daily and weekly action. Observer.
Dependency: Fully reliant on levels below to plan and execute the implementation.
Example
Senior Management View
Role:
Expectation:
Association:
Dependency:
Plant Manager View
Role:
Expectation:
Association:
Dependency:
Plant Staff View
Role:
Expectation:
Association:
Dependency:
Supervisor View
Role:
Expectation:
Association:
Dependency:
Operator View
Role:
Expectation:
Association:
Dependency:
Part Two: Their Perspective
Ask someone in that role to :Think about their perspectiveFill out each dimension for their role
How do they think?
You will want to collect as many perspectives as reasonable to build a more complete view.
Senior Management View
Role:
Expectation:
Association:
Dependency:
Plant Manager View
Role:
Expectation:
Association:
Dependency:
Plant Staff View
Role:
Expectation:
Association:
Dependency:
Supervisor View
Role:
Expectation:
Association:
Dependency:
Operator View
Role:
Expectation:
Association:
Dependency:
Part Three: Comparison
Compare Data collected in Steps 1&2How well did your perception line up at each level?
Where are the largest gaps?
What surprised you?
What can you do to improve alignment?Share what you have learned
and build plans to correct.