lean startup--from toyota city to fremont to you by john shook
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Lean Startup--From Toyota City to Fremont to You by John Shook The Lean Startup Conference 2013 http://leanstartup.co/TRANSCRIPT
Lean Startup – From Toyota City to Fremont to You
John ShookChairman and CEOLean Enterprise Institutewww.lean.org
December 2013
Lean Startup ConferenceSan Francisco
www.lean.org
Lean…
“Lean” was named exactly 25 years ago
3
“The Triumph of Lean
Production”-John Krafcik
1988
“Flow Production” Was Born Exactly 100 Years Ago
4
The Birth of Flow Production – Ford Highland Park
In Search of the World’s Best Production and Management Systems
In Search of the World’s Best Production and Management Systems
Toyota City – Lean’s Incubator
Never Overproduce; Never Pass on a Defect
“Customer First”…and the Following Process is a Customer!
Earliest Photo of a KanbanEarliest Photo of a Kanban
One-Piece Flow…
Where’Where’s s
mine?!mine?!
Don’t “Starve” the Customer
Together…
…Smooth, Uninterrupted Flow of Value
aka JIT
Lean…
New United Motor Manufacturing, Inc. – NUMMI – built its first car in December 1984 and its last on April 1, 2010.
NUMMI kick-started a revolution.
Joint Venture
The Worst Factory in the World…
Certified
Worst!
17
From the Worst to the Best…
Certified!
So, How Did You Really Change the Culture at NUMMI?
Two Things…
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Manage to Engage Everyone in Continuous Experimentation
Problems Happen…What Do We Do With Them?
“No problem
is a problem!”
Hiding Problems is the Most Anti-lean Problem.
Ford Milpitas CA Plant Ford Milpitas CA Plant
Ford Milpitas CA Plant Today Ford Milpitas CA Plant Today
Model T PlazaFord’sHighland
Park Today
GM Fremont What went wrong?
• It’s a Management System!• It’s an Organizational and a Personal Transformation.
This is not a pipe.
Lean Startup?• Lean is about solving problems
through continuous experimentation. • We ask: what is our purpose as an
organization or what problem are we trying to solve?
• So, what problems do startups face?
Lean Startup?What problems do startups face that are different from those of established enterprises? More uncertainty? Fewer resources? Greater risk?Anything else really?
• It’s a Management System!• It’s an Organizational and a Personal Transformation.
This is not a pipe.
www.lean.org
Define Your Purpose Improve the Work Develop the People