lean six sigma: step by step

Lean Six Sigma: Step By Step DEFINE MEASURE ANALYZE IMPROVE CONTROL Lean Six Sigma is simply a process for solving a problem. It consists of five phases: Define, Measure, Analyze, Improve, & Control. This process is also known as DMAIC (“duh-may-ik”), its acronym. PHASE 1: DEFINE DEFINE THE PROBLEM. The Define Phase is the first phase of the Lean Six Sigma improvement process. In this phase, the leaders of the project create a Project Charter, create a high-level view of the process, and begin to understand the needs of the customers of the process. Define the problem by developing a “Problem Statement” Define the goal by developing a “Goal Statement” Define process by developing maps of the process Define your customer and their requirements STEPS Project Charter SIPOC Deployment Map VOC Translation Matrix Tree Diagram TOOLS PHASE 2: MEASURE MAP OUT THE CURRENT PROBLEM. In the Measure Phase, the team focuses on data collection. They have two goals: determine the start point or baseline of the process and find clues to understand the root cause of the problem in the process. Determine how the process currently performs Look for what might be causing problem Create a plan to collect the data Ensure your data is reliable Update your project charter STEPS Data Collection Plan Checksheets Operational Definitions Value Stream Map TOOLS PHASE 3: ANALYZE IDENTIFY THE CAUSE OF THE PROBLEM. In the Analyze Phase, the team reviews the data collected during the Measure Phase. They analyze both the data and the process in an effort to narrow down and verify the root causes of waste and defects. Closely examine the process Visually display the data Brainstorm potential cause(s) of the problem Verify the cause(s) of the problem Update your Project Charter STEPS Process Analysis Data Analysis Cause & Effect Diagram Value Stream Map TOOLS PHASE 4: IMPROVE IMPLEMENT AND VERIFY THE SOLUTION. In the Improve Phase, the team moves on to solution development. A structured improvement effort can lead to innovative and elegant solutions. Brainstorm solutions that might fix the problem Select the practical solutions Develop maps of processes based on different solutions Select the best solution(s) Implement the solution(s) Measure improvement STEPS Weighted Criteria Matrix To-Be Maps PDCA/PDSA TOOLS PHASE 5: CONTROL MAINTAIN THE SOLUTION. TIn the Control Phase, the team begins to document exactly how they want to sustain improvements by passsing process improvement infrastructure on to the employees who work within the process. Continuously improve the process using Lean principles Ensure the process is being managed and monitored properly Expand the improved process throughout organization Apply new knowledge to other processes in your organization Share and celebrate your success! STEPS Control Plan Response Plan Control Charts Documentation TOOLS http://GoLeanSixSigma.com

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A step by step introduction to DMAIC, the Lean Six Sigma process.

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Lean Six Sigma: Step By Step

DEFINE MEASURE ANALYZE IMPROVE CONTROL

Lean Six Sigma is simply a process for solving a problem. It consists of five phases: Define, Measure, Analyze, Improve, & Control.

This process is also known as DMAIC (“duh-may-ik”), its acronym.

PHASE 1: DEFINEDEFINE THE PROBLEM. The Define Phase is the first phase of the Lean Six Sigma improvement process. In this phase, the leaders of the project create a Project Charter, create a high-level view of the process, and begin to understand the needs of the customers of the process.

Define the problem by developing a “Problem Statement”

Define the goal by developing a “Goal Statement”

Define process by developing maps of the process

Define your customer and their requirements

STEPSProject Charter

SIPOC

Deployment Map

VOC Translation Matrix

Tree Diagram

TOOLS

PHASE 2: MEASUREMAP OUT THE CURRENT PROBLEM. In the Measure Phase, the team focuses on data collection. They have two goals: determine the start point or baseline of the process and find clues to understand the root cause of the problem in the process.

Determine how the process currently performs

Look for what might be causing problem

Create a plan to collect the data

Ensure your data is reliable

Update your project charter

STEPSData Collection Plan

Checksheets

Operational Definitions

Value Stream Map

TOOLS

PHASE 3: ANALYZEIDENTIFY THE CAUSE OF THE PROBLEM. In the Analyze Phase, the team reviews the data collected during the Measure Phase. They analyze both the data and the process in an effort to narrow down and verify the root causes of waste and defects.

Closely examine the process

Visually display the data

Brainstorm potential cause(s) of the problem

Verify the cause(s) of the problem

Update your Project Charter

STEPSProcess Analysis

Data Analysis

Cause & Effect Diagram

Value Stream Map

TOOLS

PHASE 4: IMPROVEIMPLEMENT AND VERIFY THE SOLUTION. In the Improve Phase, the team moves on to solution development. A structuredimprovement effort can lead to innovative and elegant solutions.

Brainstorm solutions that might fix the problem

Select the practical solutions

Develop maps of processes based on different solutions

Select the best solution(s)

Implement the solution(s)

Measure improvement

STEPSWeighted Criteria Matrix

To-Be Maps

PDCA/PDSA

TOOLS

PHASE 5: CONTROLMAINTAIN THE SOLUTION. TIn the Control Phase, the team begins to document exactly how they want to sustain improvements by passsing process improvement infrastructure on to the employees who work within the process.

Continuously improve the process using Lean principles

Ensure the process is being managed and monitored properly

Expand the improved process throughout organization

Apply new knowledge to other processes in your organization

Share and celebrate your success!

STEPSControl Plan

Response Plan

Control Charts

Documentation

TOOLS

http://GoLeanSixSigma.com

LEAN six sigma Lean partners(Color)