lean quality improvement: a practical approach part 2 1. clinic day 2 · 2015-04-22 · lean...

Lean Quality Improvement: A Practical Approach (Part 2) © APF and ASCP 2014

Lean Quality Improvement: A Practical Approach Part 2

1. Clinic Day 2

1.1 Changes Made

1.2 Clinic Day 2


1.3 Groups Working

2. Discussion Day 2

2.1 Discussion Day #2


3. Case Study 2

3.1 Case Study #2

3.2 Problem or Current Condition


3.3 Third Party Observation

3.4 Room Layout 1


3.5 Handling Specimen Process

3.6 Accessioning Route


3.7 Accessioning Route 2

3.8 Handling Specimen Process 2



3.10 Accessioning Route 3



3.12 Event Categorization


3.13 Examples of Near-Miss Events

3.14 What We Found


3.15 Latent-error Prone Condition

3.16 Room Layout 4


3.17 Process Map

3.18 Critical Steps


3.19 Ideal State

3.20 Original Workspace


3.21 Redesigned Workspace



3.23 Improvement

3.24 Knowledge Check

(Multiple Choice, 10 points, 3 attempts permitted)


4. Clinic Day 3

4.1 Additional Changes Needed

4.2 Overview


5. Discussion Day 3

5.1 Discussion

6. Case Study 3

6.1 Case Study #3


6.2 Implementation Case Study

6.3 Labeling Blocks


6.4 Rapid Improvement Event Timeline

6.5 Rapid Improvement Event


6.6 Statistical Modeling

6.7 Implementation Confirmed Statistical Modeling


6.8 Rapid Improvement Event Timeline

6.9 Productivity


6.10 Histology Summary

6.11 PARiHS Framework


6.12 Evidence

6.13 Camouflage


6.14 People Like the Camo

6.15 A Typical Change Curve


6.16 Change Occurs at Two Levels

6.17 Knowledge Check

(True/False, 10 points, 1 attempt permitted)


7. Conclusion

7.1 Thank You

7.2 Summary


7.3 Quote

7.4 Resources


7.5 Congratulations!

lean quality improvement: a practical approach part 2 1. clinic day 2 · 2015-04-22 · lean...

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