lean manufacturing ram
TRANSCRIPT
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ABSTRACT
In this world of competition without proper production management a company
cannot survive. Using a manufacturing concept for competitive advantage is relatively a new
concept.
Lean manufacturing is a concept actually brought up by Toyota motor company,
Japan. But it was popularized to the world by the book THE MACHINE THAT CHANGED
THE WORLD by Womack, Jones and Roos of MIT in 1990.
Adding value by eliminating waste, being responsive to changes, focusing on quality
and enhancing effectiveness of workforce is what achieved by lean manufacturing. It needs a
systematic and continuing search for non value added activities.
This seminar provides an overview of basic elements, techniques and benefits of lean
manufacturing.
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CONTENTS
CHAPTERS PAGE NUMBER
1. A brief history of lean manufacturing 01
2. What is lean manufacturing? 02
3. Wastes in production 03
3.1 Over production 03
3.2 Waiting 03
3.3Inventory or Work in Process (WIP) 04
3.4Processing waste 04
3.5 Transportation 05
3.6 Motion 05
3.7 Making defective products 06
3.8 Underutilizing people 06
4. Elements of lean manufacturing 07
4.1 Elimination of wastes 07
4.2 Continuous improvement 08
4.3 Pull system 09
4.4 One-piece flow 10
4.5 Cellular manufacturing 11
4.6 5 Ss 12
5. Key to Lean success 13
6. Comparison between traditional and lean manufacturing 15
7. Benefits of lean manufacturing 188. Case study 20
9. Conclusion 21
References 22
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CHAPTER1
A BRIEF HISTORY OF LEAN MANUFACTURING
In 1900s U.S. manufacturers like Henry ford brought the concept of mass production.
U.S. manufacturers have always searched for efficiency strategies that help reduce costs,
improve output, establish competitive position, and increase market share. Early process
oriented mass production manufacturing methods common before World War II shifted
afterwards to the results-oriented, output-focused, production systems that control most of
today's manufacturing businesses.
Japanese manufacturers re-building after the Second World War were facing
declining human, material, and financial resources. The problems they faced in
manufacturing were vastly different from their Western counterparts. These circumstances
led to the development of new, lower cost, manufacturing practices. Early Japanese leaders
such as the Toyota Motor Company's Eiji Toyoda, Taiichi Ohno, and Shingeo Shingo
developed a disciplined, process-focused production system now known as the "lean
production." The objective of this system was to minimize the consumption of resources that
added no value to a product.
The "lean manufacturing" concept was popularized in American factories in large part
by the Massachusetts Institute of Technology study of the movement from mass production
toward production as described in The Machine That Changed the World, (Womack, Jones &
Roos, 1990), which discussed the significant performance gap between Western and Japanese
automotive industries. This book described the important elements accounting for superior
performance as lean production. The term "lean" was used because Japanese business
methods used less human effort, capital investment, floor space, materials, and time in all
aspects of operations. The resulting competition among U.S. and Japanese automakers over
the last 25 years has lead to the adoption of these principles within all U.S. manufacturing
businesses. Now it has got global acceptance and is adopted by industries world over to keep
up with the fast moving and competing industrial field.
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CHAPTER-2
WHAT IS LEAN MANUFACTURING?
Lean manufacturing is a manufacturing system and philosophy that was originally developed
by Toyota, Japan and is now used by many manufacturers throughout the world.
Lean Manufacturing can be defined as:
"A systematic approach to identifying and eliminating waste (non-value-added
activities) through continuous improvement by flowing the product at the pull of the
customer in pursuit of perfection."
The term lean manufacturing is a more generic term and refers to the general
principles and further developments of becoming lean.
The term lean is very apt because in lean manufacturing the emphasis is on cutting out
FAT or wastes in manufacturing process. Waste is defined as anything that does not add
any value to the product. It could be defined as anything the customer is not willing to pay
for.
Manufacturing philosophy is pivoted on designing a manufacturing system that
perfectly blends together the fundamentals of minimizing costs and maximizing profit. These
fundamentals are Man (labour), Materials and Machines (equipments) called the 3 Ms of
manufacturing. A well-balanced 3M is resulted through lean manufacturing.
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CHAPTER-3
WASTES IN MANUFACTURING
The aim of Lean Manufacturing is the elimination of waste in every area ofproduction including customer relations, product design, supplier networks, and factory
management. Its goal is to incorporate less human effort, less inventory, less time to develop
products, and less space to become highly responsive to customer demand while producing
top quality products in the most efficient and economical manner possible.
Essentially, a "waste" is anything that the customer is not willing to pay for.
Typically the types of waste considered in a lean manufacturing system include:
3.1 Overproduction
To produce more than demanded or produce it before it is needed. It is visible as
storage of material. It is the result of producing to speculative demand. Overproduction
means making more than is required by the next process, making earlier than is required by
the next process, or making faster than is required by the next process.
Causes for overproduction waste include:
Just-in-case logic
Misuse of automation
Long process setup
Unleveled scheduling
Unbalanced work load
Over engineered
Redundant inspections
3.2 Waiting
For a machine to process should be eliminated. The principle is to maximize the
utilization/efficiency of the worker instead of maximizing the utilization of the machines.
Causes of waiting waste include:
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Unbalanced work load
Unplanned maintenance
Long process set-up times
Misuses of automation
Upstream quality problems
Unleveled scheduling
3.3 Inventory or Work in Process (WIP)
This is material between operations due to large lot production or processes with long
cycle times.
Causes of excess inventory include:
Protecting the company from inefficiencies and unexpected problems
Product complexity
Unleveled scheduling
Poor market forecast
Unbalanced workload
Unreliable shipments by suppliers
Misunderstood communications
Reward systems
3.4 Processing waste
It should be minimized by asking why a specific processing step is needed and why a
specific product is produced. All unnecessary processing steps should be eliminated.
Causes for processing waste include:
Product changes without process changes
Just-in-case logic
True customer requirements undefined
Over processing to accommodate downtime
Lack of communications
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Redundant approvals
Extra copies/excessive information
3.5 Transportation
This does not add any value to the product. Instead of improving the transportation, it
should be minimized or eliminated (e.g. forming cells).
Causes of transportation waste include:
Poor plant layout
Poor understanding of the process flow for production
Large batch sizes, long lead times, and large storage areas
3.6 Motion
Motion of the workers, machines, and transport (e.g. due to the inappropriate location
of tools and parts) is waste. Instead of automating wasted motion, the operation itself should
be improved.
Causes of motion waste include:
Poor people/machine effectiveness
Inconsistent work methods
Unfavorable facility or cell layout
Poor workplace organization and housekeeping
Extra "busy" movements while waiting
3.7 Making defective products
This is pure waste. Prevent the occurrence of defects instead of finding and repairing
defects.
Causes of processing waste include:
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Weak process control
Poor quality
Unbalanced inventory level
Deficient planned maintenance
Inadequate education/training/work instructions
Product design
Customer needs not understood
3.8 Underutilizing people
Not taking advantage of people's abilities.
Causes of people waste include:
Old guard thinking, politics, the business culture
Poor hiring practices
Low or no investment in training
Low pay, high turnover strategy
Nearly every waste in the production process can fit into at least one of these
categories. Those that understand the concept deeply view waste as the singular enemy
that greatly limits business performance and threatens prosperity unless it is relentlessly
eliminated over time. Lean manufacturing is an approach that eliminates waste by
reducing costs in the overall production process, in operations within that process, and in
the utilization of production labor. The focus is on making the entire process flow, not the
improvement of one or more individual operations.
CHAPTER-4
ELEMENTS OF LEAN MANUFACTURING
Those concepts that lead to the implementation of lean manufacturing successfully are
called elements of lean manufacturing. The basic elements of lean manufacturing are waste
elimination, continuous improvement, pull system, one-piece workflow, cellular
manufacturing and 5Ss. When these elements are focused in the areas of cost, quality and
delivery, this forms the basis for a lean production system.
4.1 Elimination of waste
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Waste is anything that doesnt add value to the product. Seeing whether the process is
adding value to the product or not is the best way to identify wastes.
Is the activity adding value?IfYES IfNO
Is this the best way to do it? Can it be eliminated?If not, can it be reduced?
Out of the complete processes in an industry only about 5 % actually add value to the
product. Rest of the process does not add any value. Rest 35% activities are such that even
though this doesnt add any value but still it cannot be eliminated as it is necessary. For eg.
Inventory cannot be completely reduced, scrap materials cannot be made zero, it may take
few minutes to load unload and load for next operation etc. So focus should be on complete
elimination of waste activities and reducing the necessary non-value adding activities
4.2 continuous improvement
Japanese looked at improving their work every time they do it. This lead to the
development of concept called continuous improvement. Japanese rather than maintaining the
improvement they have achieved they concentrated in continuously improving their work.This improvement can be in any field like quality, error proofing, lead-time reduction etc. So
the focus should be on how you can improve your work than the same done last time.
Improvement is classified into innovations and kaizen. Innovations are those
improvements which cause drastic changes. These occur due to huge technological
advancements in the field of research and development. These are mostly done by high level
engineers. Kaizen include small small improvements done by lower order employees.
According to the level of employees the type of improvements each should focus areas shown below:
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In order to achieve continuous improvement the work culture of the workers should
be modified. The workers should be aimed at improving their work each time they do it.
4.3 Pull systemManufacturing system can be divided into two
1) Push systemHere the products are made according to the market forecast andnot according to the current demand. So here the information flow is in the same direction asthe product flow. So there may chance of piling of finished goods as there are alwaysfluctuation in demand. Thus the product is pushed through the production line.
ProcessB
ProcessA
Fin.
RawSupplier Customer
PartFlow
ProcessC
Information Flow
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2)Pull system- Here the product is made according to the customer demand. So theinformation of the quantity and type of product flow in the opposite direction to that of theproduct. Here no piling of finished products occurs as the production is according to thecustomer demand. Hence the customer pulls the product through the production line.
4.4 One-piece flow
One piece flow is one of the important techniques in implementing lean
manufacturing. Traditional batch production in mass production is replaced by one piece flow
in lean manufacturing. Here batch size is reduced to almost one. This reduces the total lead
time and also reduces waiting between operations or queuing.
Following figures show how effective is one piece flow over batch production.
ProcessB
ProcessA
Fin.Raw
SupplierCustomer
PartFlow
ProcessC
Information Flow
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From the above example it is clear that the lead time can be reduced to almost 40% of
the lead time when it was batch production. Also it can be noted that it takes about 85% less
time for the first part to be produced. Thus product can be produced according to current
demand quickly.
4.5 Cellular manufacturing
In traditional mass production machines are arranged according to its functions. But
in cellular manufacturing machines are arranged according to the processes involved in
production. The plants layout is designed in such a way that transportation between
machineries is reduced to minimum. For the implementation of such a good plant layout deep
knowledge of processes as well as proper analysis of processes involved in production is
necessary.
10 minutes
10 minutes
Batch & Queue
Lead Time: 30+ minutes for total order21+ minutes for first piece
10 minutes
Proces A
Proces B
Proces C
12 min. for total order3 min. for first part
Proces BProces A Proces C
One piece
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Following figures shows the diagrammatic representation of both forms of floor
arrangement.
FUNCTIONAL CELLS
CELL ADVANTAGES OVER FUNCTIONAL DEPARTMENT
1. Shorter Lead Time
2. Improved Quality - Quicker problem identification
3. Improved Quality - Less potential rework or scrap
4. Less Material Handling
5. Improved Coordination
6. Reduced Inventory
7. Departmental conflicts eliminated
8. Simplified Scheduling
9. Less Space Required
4.6 The 5 Ss
It is the Japanese method of keeping the work place clean and tidy. This helps in
reducing many unnecessary movements. The 5Ss are:
Sort (Seiri) - Perform Sort Through and Sort Out, by placing a red tag on all unneeded
items and moving them to a temporary holding area. Within a predetermined time the red tag
items are disposed, sold, moved or given away.
Set in Order (Seiton) - Identify the best location for remaining items, relocate out of place
items, set inventory limits, and install temporary location indicators.
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Shine (Seiso) -Clean everything, inside and out.
Standardize (Seiketsu) -Create the rules for maintaining and controlling the first 3Ss and
use visual controls.
Sustain (Shitsuke) - Ensure adherence to the 5S standards through communication, training,
and self-discipline.
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CHAPTER-5
KEYS TO LEAN SUCCESS
Following are some considerations to successful lean implementation:
5.1 Prepare and motivate people
Widespread orientation to Continuous Improvement, quality, training and recruiting
workers with appropriate skills
Create common understanding of need to change to lean
5.2 Employee involvement
Push decision making and system development down to the "lowest levels"
Trained and truly empowered people
5.3 Share information and manage expectations
5.4 Identify and empower champions, particularly operationsmanagers
Remove roadblocks (i.e. people, layout, systems)
Make it both directive yet empowering
5.5 Atmosphere of experimentation
Tolerating mistakes, patience, etc.
Willingness to take risks
5.6 Installing "enlightened" and realistic performance measures,
evaluation, and reward systems
Do away with rigid performance goals during implementation
Measure results and not number activities/events
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Tie improvements, long term, to key macro level performance targets (i.e. inventory
turns, quality, delivery, overall cost reductions)
After early wins in operations, extend across ENTIRE organization.
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CHAPTER-6
COMPARISON BETWEEN TRADITIONAL AND LEAN
MANUFACTURING
For years manufacturers have created products in anticipation of having a market for them.
Operations have traditionally been driven by sales forecasts and firms tended to stockpile inventories
in case they were needed. A key difference in Lean Manufacturing is that it is based on the concept
that production can and should be driven by real customer demand. Instead of producing what you
hope to sell, Lean Manufacturing can produce what your customer wants with shorter lead times.Instead of pushing product to market, it's pulled there through a system that's set up to quickly
respond to customer demand.
Lean organizations are capable of producing high-quality products economically in lower
volumes and bringing them to market faster than mass producers. A lean organization can make
twice as much product with twice the quality and half the time and space, at half the cost, with a
fraction of the normal work-in-process inventory. Lean management is about operating the most
efficient and effective organization possible, with the least cost and zero waste.
6.1 OVERALL ORGANIZATIONAL CHARACTERISTICS:
TRADITIONAL MASS PRODUCTION LEAN PRODUCTION
Business Strategy Product-out strategy focused onexploiting economies of scale of stableproduct designs and non-uniquetechnologies
Customer focused strategy focused onidentifying and exploiting shiftingcompetitive advantage.
CustomerSatisfaction
Makes what engineers want in largequantities at statistically acceptablequality levels; dispose of unusedinventory at sale prices
Makes what customers want with zerodefect, when they want it, and only inthe quantities they order
Leadership Leadership by executive command Leadership by vision and broadparticipation
Organization Hierarchical structures that encouragefollowing orders and discourage theflow of vital information that highlightsdefects, operator errors, equipmentabnormalities, and organizationaldeficiencies.
Flat structures that encourage initiativeand encourage the flow of vitalinformation that highlights defects,operator errors, equipmentabnormalities, and organizationaldeficiencies.
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6.2 MANUFACTURING METHODS:
TRADITIONAL MASSPRODUCTION
LEAN PRODUCTON
Production schedules arebased on
Forecast product is pushedthrough the facility
Customer Order product is pulledthrough the facility
Products manufacturedto Replenish finished goodsinventory Fill customer orders (immediateshipments)
Production cycle timesare
Weeks/months Hours/days
Manufacturing lot sizequantities are
Large, with large batchesmoving between operations;product is sent ahead of eachoperation
Small, and based on one-piece flowbetween operations
Plant and equipmentlayout is
By department function By product flow, using cells or lines forproduct families
Quality is assured Through lot sampling 100% at the production source
External Relations Based on price Based on long-term relationships
Information Management Information-weakmanagement based onabstract reports
Information-rich management based onvisual control systems maintained by allemployees
Cultural Culture of loyalty andobedience, subculture ofalienation and labor strife
Harmonious culture of involvement basedon long-term development of humanresources
Production Large-scale machines,functional layout, minimalskills, long production runs,massive inventories
Human-scale machines, cell-type layout,multi-skilling, one-piece flow, zeroinventories
Operational capability Dumb tools that assume anextreme division of labor,the following of orders, andno problem solving skills
Smart tools that assume standardizedwork, strength in problem identification,hypothesis generation, andexperimentation
Maintenance Maintenance bymaintenance specialists
Equipment management by production,maintenance and engineering
Engineering "Isolated genius" model,with little input fromcustomers and little respectfor production realities.
Team-based model, with high input fromcustomers and concurrent development ofproduct and production process design
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Workers are typicallyassigned
One person per machine With one person handling severalmachines
Worker empowermentis
Low little input into howoperation is performed
High has responsibility for identifyingand implementing improvements
Inventory levels are High large warehouse offinished goods, and centralstoreroom for in-processstaging
Low small amounts betweenoperations, ship often
Inventory turns are Low 6-9 turns pr year orless
High 20+ turns per year
Flexibility in changingmanufacturing schedulesis
Low difficult to handle andadjust to
High easy to adjust to and implement
Manufacturing costs are Rising and difficult to control Stable/decreasing and under control
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CHAPTER-7
BENEFITS OF LEAN MANUFACTURING
According to the study conducted in various industries world over the main benefits
achieved by implementation of lean manufacturing is as shown below.
(From ERC staff meeting, march 20,2002,Maryland University)
Establishment and mastering of a lean production system would allow you to achieve
the following benefits:
Lead time is reduced by 90%
Productivity is increased by 50%
Work in process is reduced by 80%
Quality is improved by 80%
Space utilization is increased by 75%
These are areas in an establishment that directly affects its survival. There are many
other benefits also which directly or indirectly affects the performance of the industry.
OTHER BENEFITS
Lead Time Reduction
Productivity Increase
WIP Reduction
Quality Improvement
Space Utilization
0 25 50 75 100
Percentage of Benefits
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Reduced scrap and waste
Reduced inventory costs
Cross-trained employees
Reduced cycle time
Reduced obsolescence
Lower space/facility requirements
High quality & reliability
Lower overall costs
Self-directed work teams
Lead time reduction
Fast market response
Longer machine life
Improved customer communication
Lower inventories
Improved vendor support and quality
Higher labor efficiency and quality
Improved flexibility in reacting to changes
Allows more strategic management focus Increased shipping and billing frequencies
However, by continually focusing on waste reduction, there are truly no ends to the
benefits that can be achieved.
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CHAPTER-8
CASE STUDY
SIX SIGMA AT MOTOROLA
In 1986, Motorola invented Six Sigma, a quality and business improvement methodology
that is revolutionizing industry.Two decades and two Malcolm Baldridge Quality Awards
later, Motorola is still finding new ways to reinvent itself using this techniques.
-Dan Tegel,Global Director, Digital Six Sigma Business Improvement, Motorola.
INTRODUCTION
In 2002, the US based Motorola Inc. achieved the unique distinction of receiving theMalcolm Baldrige National Quality Award for the second time.Motorola became the onlycompany in the world to have received this award twice, having won it earlier in 1988.ForMotorola, quality improvement leading to total customer satisfaction is the key.In 1981, thecompany launched an ambitious and innovative quality drive for a ten-fold improvement inthe quality of its products and services, after the company lost business to its Japanesecompetitors.Motorolas Six Sigma quality target aimed at achieving not more than 3.4 defectsper million producyts.Between 1986 and 1988 alone, Motorola rweceived 50 qualityawards.Motorola Senior Corporate, Vice President and Quality Director,said Six Sigma isnot a product you can buy. Its a commitment.
THE SIX SIGMA INITIATIVE AT MOTOROLA
The term Six Sigma comes from the field ofStatistics.Six Sigma is a measurement standardin product variation.Looking at the initiation of Six Sigma ; the US economy wasexperiencing a downtrend in the 1980s.As a technology-based company, Motorola facedseveral problems.Most worrying of all, the company started receiving an increasing numberof complaints about warranty claims for defective products.Motorola was strongly criticizedby the US media when it sold its TV division, Quasar,to Matsushita, a Japanese consumerelectronic company.Under Japanese management, the factory began to produce TV sets with1\20thnumber of defects that were made under Motorolas management.
Later, when Motorola executives toured the Quasar factory, they were surprised to observethese changes.They focused on preventing errors at the source, there by dramatically reducing
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the defects and costs for rectifying them.This correlation between cost and quality-that thebest quality resulted in lowest cost, surprised Motorola executives.Eventually, Motorolarealized that its quality standards were very poor compared to its Japanese peers.
Smith and Dr. Mikel Harry, a senior staff engineering at Motorolas Government Electronics
Group(GEG),developed a four-stage problem-solving-approach-Measure,Analyse,Improveand control (MAIC).Later, the MAIC discipline became the road map for achieving SixSigma quality standards.
FOUR STAGE PROBLEM SOLVING APPROACH-MAIC
MEASURE PHASE : Measure the existing systems.
ANALYZE PHASE : Analyze the system to identify ways to eliminate the gapbetween the current performance and the desired goal.
IMPROVE PHASE : In this phase, project teams seek the optimal solution anddevelop and test a plan of action for implementing and conforming the solution.
CONTROL PHASE : Control the new systems.
THE IMPLEMENTATION
On January 15,1987,Galvin launched a long-term quality program, called The Six SigmaQuality Program, with the goal of achieving not more 3.4 defective parts per million.He
said, There is only one ultimate goal: zero defects in everything we do.
Motorola followed a six step program to achieve Six Sigma standards :
1. Identify the product you create or the service that you provide.[What do you do?]2. Identify the customers(s) for your product or services, and determine what they
consider important.[Who uses your product and services and why?]3. Identify your needs (to provide a product/service that satisfies the customer).[What do
you need to do in your work?]4. Define the process for doing the work.[How do you do your work?]5. Mistake-proof the process and eliminate wasted effort.[How can you do your work
better?]6. Ensure continuous improvement by measuring, analyzing and controlling the
improved process.[How perfectly are you doing your customer-focused work?]
Other measures for implementing Six Sigma are :1. All departments of Motorola were taught benchmarking techniques to analyze
competitors products and assess their manufacturing process, reliability, manufacturing
cost and performance.Then, the employees were asked to exceed the competitors
standards.
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2. Motorola managers carried with them printed cards bearing the corporate objectivetotal customer satisfaction3. Corporate executives and business managers carried pagers to make themselvesavailable to customers all the time.4. They regularly visited customers to find out their likes and dislikes regarding
Motorolas products and services.5. Based on feedback, along with the information collected through extensive customerssurveys, complaint hotlines and field appraisals, new action plans designed forimprovement.
However, by 1992, Motorola aimed to achieve the overall quality level of 5.4 defects
per million, a little less than Six Sigma.
EMPLOYEES TRAINING IN SIX SIGMA TOOLS
Training the employees in statistical tools of quality control was the most important partof Six Sigma implementation at Motorola. Six Sigma training program was designatedwith Karate-related titles :
a) GREEN BELTS:
This was the basic level training program.
performing These candidates were employees at all levels who served as high-team members.
Their role was to assist the black belts in more effective and quick completion ofthe projects.
Green belt training took only six days.
b) BLACK BELTS : The black belt holders were technically oriented employees, responsible for
defining the organizational goals and looking after change management.
They were expected to master a wide variety of technical tools in a relativelyshort period of time.
c) MASTER BLACK BELT :
This was the highest level of technical proficiency.
The master provided technical leadership of the Six Sigma program.
These were individuals who had a few years of experience as black belt.
They received additional training in advanced statistical tools, business skills andteam\leadership skills.
d) CHAMPIONS :
Champions were high-level individuals like Vice Presidents who had a high levelof accountability and responsibility for the implementation of Six Sigma projects.
e) LEADERSHIP :
The leadership program was intended for the top-most personnel like the CEO.
The training program was conducted for two days.
THE BENEFITS
After implementing Six Sigma, Motorola reaped the following benefits between 1987 and1994 :
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Reduced in- process defect levels by a factor of 200.
Reduced manufacturing costs by $ 1.4 bn.
Increased employee production on a dollar basis by 126%.
Four-fold increase in stockholders share value.
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CHAPTER-9
CONCLUSION
LEAN can be said as adding value by eliminating waste being responsive to
change, focusing on quality and enhancing the effectiveness of the work force. Although lean has its origin in the automobile industry it is being successfully used in
other production industries. Lean manufacturing is now extended to fields like I.T, service etc
in order to reduce production cost and meet changing customer needs.
Since lean is completely customer oriented it is here to stay. It is also important as it
emphasis customer satisfaction.
Lean has made its way into curriculum of major universities around the world. In
universities like MIT, Maryland university etc Lean manufacturing is included into the
syllabus and it is given importance to new entrepreneurs. Many consulting firms are also
functioning for proper guidance to those who are interested in lean.
Lean manufacturing cannot be attained in one day or one week or one month or in a
year. It needs lot of commitment and hard work. Also there is no end in lean manufacturing.
The more you eliminate waste the more you become lean. That is why it is said that:
lean is a journey
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LEAN MANUFACTURING 2012
REFERENCES
1. Besterfield, Dale H.: Total quality management,
(Pearson education)
2. www.advancedmanufacturing.com
3. www.1000ventures.com
4. www.mamtc.com
http://www.1000ventures.com/http://www.mamtc.com/http://www.mamtc.com/http://www.1000ventures.com/