lean error proofing
DESCRIPTION
Today the achievement of world class quality levels or zero defect is the new competitive edge. With highly and global competitive markets even one error can cause the loss of a customer or expensive corrective actions. Error proofing techniques are required to achieve these world class levelsTRANSCRIPT
Apr 12, 2023 www.leanteamsusa.com 1
Robert BairdPresident
+1 215 353 0696
Error Proofing
Apr 12, 2023 www.leanteamsusa.com 2
Error Proofing a new mindset
Even one defective product can cause a company a lot of business
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What causes defects
Cultural factors• Wrong procedures
or standards are applied
• People expecting and accepting defects
Variance• Material variation
(thickness, finish, etc.)
• Worn machine parts• Input drifting
Complexity• Too many steps• Many input
variables• Unique knowledge
Mistakes• Humans – errors
because of poorly designed systems
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Some Solutions
Cultural• Management
commitment and support
• Empowered Teams • Standard Work
Variance• TPM• Six Sigma methods • Supplier partnerships• DFOEE
Complexity• Value stream
mapping• Technology • input variable
standards• Knowledge sharing
Mistakes• Mistake proofing,
Poke-Yoke• Near miss program• System thinking
To err is human
Have you ever done the following:
• Driven to work and not remembered certain events?
• Driven from work to home when you meant to stop at a store?
It happens to workers too
• Workers finish the shift and don’t
remember what they have done.
• After building green widgets all morning, the workers put green parts on the red widgets in the
afternoon.
It doesn’t work
• Majority of corrective actions reported at least 20-30% of corrective actions were worker reprimanded and retraining
• The warning to be more careful or
pay attention are not effective for humans, especially in repetitive environments.
This Does Work
• Stop blaming the human. Correct the system!• Make wrong actions more difficult or impossible.
• Source inspection Vs Judgment Inspection
• Make it easier to detect the errors that occur.
• Make incorrect actions correct.
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Evolved inspection
JudgmentInspection
Sorting the bad from the good
InformativeInspection
Feedback to the source for corrective action
SourceInspection
Prevent the defect from happening
100% inspection by mechanical sensors
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Inspection Locations
Pro
cess
Input
200 – 220 F
3000 units/hr
830 – 840 micron
12345678910codeification
Value-add
On time
Output
Defective product
Judgment
Informative
Source
Feedback
Ensures conditions are in place before hand to perform a process properly
Dr. Shigeo Shingo warned that you couldn’t force the speed of the production system. Error Proof techniques to Correct Defects + Source Inspection to Prevent Defects = Zero Quality Control. This equation is the essence of the Zero Quality Control Concepts.
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Error Proofing Levels
Level Prevention Detection
1. Force ControlNo human intervention
Physical contactor, electronic control prevents the mistake from being made
Physical contact or electronic control prevents the mistake from getting to the customer
2. Shutdown The process is shutdown before the mistake can be made
The process is shutdown immediately after a mistake is detected
3. Warning A warning light or audible alarm signals that a mistake is about to be made
A warning light or audible alarm signals that a mistake has just been made
4. Sensory Alert A visual or other sensory cue is given that a mistake is about to be made
A visual or other sensory cue is given that a mistake was just made
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Common Mistake-proofing Devices
Guide Pins
Blinking lights and alarms
Limit switches
Proximity switches
Counters
Checklists
Vision system
Software
We Provide Guidance, Training, and Support
• Lean Teams USA Lean Consulting
• View My Profile on LinkedIn
• Lean Teams USA +1 215 353 0696
• @Robertbaird10
Apr 12, 2023 www.leanteamsusa.com 13