lean coffee

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Lean Coffee Mia Horrigan Director ICT Strategy and Advisory Services Zen Ex Machina zenexmachina.wordpress.com

Post on 14-Sep-2014

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Lean Coffee is an structured but agenda less meeting that allows participants to gather, build and talk. Our implementation of Lean coffee was a way to informally discuss what was important to the team and look at ways to improve our efficiency, effectiveness and processes within the service delivery team

TRANSCRIPT

Page 1: Lean Coffee

Lean Coffee

Mia HorriganDirector ICT Strategy and Advisory Services

Zen Ex Machina

zenexmachina.wordpress.com

Page 2: Lean Coffee

Lean

• Production practice that considers expenditure of resources for any goal other than the creation of value for the end customer to be wasteful, and thus a target for elimination

• “Value" is defined as any action or process that a customer would be willing to pay for

www.zenexmachina.com

Page 3: Lean Coffee

Lean Goals and Strategy

• Improve quality: Understand what customers' wants and needs and design processes to meet their expectations and requirements

• Eliminate waste: Waste is any activity that consumes time, resources, or space but does not add any value to the product or service

www.zenexmachina.com

Page 4: Lean Coffee

Need to be able to Recoginise Waste

• If some activity could be bypassed or the result could be achieved without it

• Partially done coding eventually abandoned during the development process

• Extra processes and features not often used by customers

• Waiting for other activities, teams, processes• Defects and lower quality • Managerial overhead not producing real value

www.zenexmachina.com

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Value Stream Mapping

• Analyse and design flow of materials and information required to bring a product or service to a consumer

http://scaledagileframework.com/value-streams/

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7 Lean Principals

• Eliminate waste• Amplify learning• Decide as late as possible• Deliver as fast as possible• Empower the team• Build integrity in• See the whole

www.zenexmachina.com

Page 7: Lean Coffee

What is Lean Coffee?

• Structured, but agenda-less meeting. Participants gather, build an agenda, and talk

• Discussion is directed and productive because the agenda is democratically generated

Page 8: Lean Coffee

Talk about what is Relevant to the Team

Replaces standard meeting model where someone shows up with a literal "agenda" that frequently keeps a lot of relevant and important information from arising

www.zenexmachina.com

Page 9: Lean Coffee

How did Lean Coffee Start?

• Started in Seattle in 2009. Jim Benson and Jeremy Lightsmith wanted to start a group that would discuss Lean techniques

• Wanted a group that did not rely on anything other than people showing up and wanting to learn or create

• There are currently dozens of Lean Coffees happening world-wide, including Seattle, San Francisco, Stockholm, Toronto, New York City, and now Canberra

www.zenexmachina.com

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Why Lean Coffee?

• Newly forming team• Customer not happy with time delays • Quality issues• Low morale • Wanted an informal session to discuss:– What’s happening– How we can be more efficient and effective– How can we make our processes better

www.zenexmachina.com

Page 11: Lean Coffee

Vision and Values

• Fitted in well to vision and values: “deliver maximum value to our

customers as efficiently as possible”

www.zenexmachina.com

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Our First Lean CoffeeAll you need to start:• Good Coffee• Table

• Post-it notes & pens• Interest

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Getting Started

http://leancoffee.org/

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What to Discuss?

• Everybody writes down topics they'd like to discuss on stickies placing them in the centre of the table

• These can be literally whatever people want to discuss or follow a theme

• Each topic is briefly described by its writer

http://leancoffee.org/

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Vote

www.zenexmachina.com

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Talk

• Start having a conversation• It’s really is that simple• The power is that we now have a list of topics

everyone at the table is interested in and is motivated to discuss

www.zenexmachina.com

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Roman VoteAt the end of 5 mins do a

Roman VoteUp = Keep talkingMiddle = Unsure

Down = Next topic

www.zenexmachina.com

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Take notes of the discussion

http://seattle.leancoffee.org/page/2/

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Let’s have a Lean Coffee

www.zenexmachina.com

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• We spend 2 mins writing down topics people want to discuss

• We spend 2 - 5 mins minutes letting people explain their topics (15-30 secs each)

• We vote on which topics to discuss in what order. Each person gets 3 votes

• We start talking. We let the conversation run for 5 minutes per topic, at the 5 minute mark we take a show of thumbs (up, down, neutral) to see if we want to stay on this topic or move on

The Mechanics of it All

www.zenexmachina.com

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Applying Lean Coffee to our Work

• Implementing Scrum

• Restructuring into multidisciplinary teams

• Kanban Boards• Scaling Agile• Contributing to

the Lean Lab

www.zenexmachina.com

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The Lean Lab

www.zenexmachina.com

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Our Lean Lab Kanban Board

www.zenexmachina.com

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Benefits of Lean Coffee

• Talk about what is important to my team• Team decides how long we discuss each topic• Sharing experiences and challenges • We are solving problems together• Collaboration and team building• Visual• No preparation required• Free coffee on the boss!

www.zenexmachina.com

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Summary

www.zenexmachina.com

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Fin

@miahorri

zenexmachina.wordpress.com

Mia Horrigan

http://www.slideshare.net/miahorri

[email protected]