leading your firm to success with sharepoint & office 365 - iltasps

PowerPoint Presentation

Leading Your Firm To Success With SharePoint And Office 365

Presented By: Richard Harbridge

@RHARBRIDGE

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AbstractPrevious ILTA = The Road AheadRichard Harbridge will share first-hand experience and advice on the practical application of Microsofts cloud technology. Learn whats changed and why you should use O365 in the future, how best to integrate and leverage your existing investments in technologies and usage patterns, and how these technologies provide significant business value in legal departments and law firms today. What are successful organizations doing to maximize the effects of SharePoint and Office 365? Find out during this eye-opening keynote! .

@RHARBRIDGE

We go from this at homeOur personal lives full of rich technology experiences.

The advent of the internet, then the web and the ever faster evolution of services and devices have transformed the way people live their lives. We have come an awful long way in the last 40 years. People are connected and embracing technology in incredible ways; they are communicating with friends over Skype, they are playing games online, they are on Facebook, they are streaming movies and music and sharing photos. 3

To this at WorkFrustration in the office at promise of IT unfulfilled or not fully realized.

But in the office people are often tearing their hair out. But over the past few years a nagging sense of doubt has entered many peoples minds about how true the utopian vision of technology as the ultimate liberator is. Some have started to wonder whether the very thing that was supposed to set us free might not have instead ensnared us without truly adding the value it so richly promised.

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Awareness Of Key Industry Trends

Leading Your Firm To Success With SharePoint And Office 365 requiresComprehensive Technology StrategyDriving Successful Adoption

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Why Are Organizations Investing In The Cloud - Intranets Are Changing (Orgs Change/Industry Change) - THis is how we keep up. - Because of upgrades - How do we modernize - we upgrade

Embrace The Capabilities In The Platform- App Launcher- Analytics- ESN- Video Portal

Customize (Acceleration) (Hows) - Site provisioning - Top Navigation- Responsive Design- Integrated ESN

Drive success/adoption- Adoption5

So what are the five (5) technology and industry trends that are having the biggest impact on professional services I.T.? People drive professional services

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1. People work Anywhere, At Anytime & on any deviceFlexible work is prevalent rethink your definition of a mobile worker.But how do we do this securely?

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Enterprises know that endpoint security is not enough, especially as organizations exploit more cloud-based services. We are all moving to active defenserisk-based approaches to security management, analytics-driven event detection, and reflex-like incident response.2. Security is becoming adaptive To Protect People & Their Work

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While the digital assistant is the most obvious, consider how machine learningpowered experiences and recommendations from technology influence us.3. Technology is more intelligently empowering people

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We work across functional areas and leverage increased connectivity wherepeople support one another in more dynamic cross functional teams.4. People work with less borders Internally

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We work with more partners and clients today than ever before. While we are more engaged, interactive and collaborative. http://Office365Extranets.com 5. People work with less borders Externally

Global Legal Process Outsourcing (LPO) market by service, 2012 2020, (USD Million)Grand View Research (2014)

Customers expect near real time access to progress and more interaction

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Where business strategies once drove companies to explore new technology, were now seeing technology fuel business strategies.Technology fueling Business strategies

1. People Work Anywhere, At Anytime, & On Any Device2. Security Is Becoming Adaptive To Protect People & Their Work4. People Work With Less Borders Internally5. People Work With Less Borders Externally3. Technology Is More Intelligently Empowering People

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The cloud enables us to keep pace with industry trendsContinually improving experiences, continuous rollout of new capabilities, continued integration with more technologies, and much more

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Getting closer to the cloud will helpIt is more challenging to meet modern expectations on legacy technology.

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What does your Technology radar look like?

What if we look at our own organizations technology radar? Inspired by StepTwos Digital Workplace RadarLanded (Now to 6 Months)Circling (6-24 Months+)In Flight (Future)

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Getting AD IntegratedExchange MigrationOutlook & Office Migration (Pro Plus)Skype For BusinessIntranetSocial (Yammer)ExtranetOneDrive For BusinessSharePoint For Document ManagementTeam Site DeploymentWhat does your Technology radar look like?

Every organizations journey is a little different, but often follow a similar path to getting more out of Office 365.

MandatoryPopularSituationalStrategic FewTrust The Cloud

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Single Sign OnOffice 2016Video ConferencingIntranetSocial IntranetExtranetIntegrated Digital WorkplaceWhat does your Technology radar look like?

So determine what your technology radar might look like. What is landing now and what might be landing further out?Integrated Voice ConferencingSurface Hubs In BoardroomsHoloportation (HoloLens)

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Getting AD IntegratedExchange MigrationOutlook & Office Migration (Pro Plus)Skype For BusinessIntranetSocial (Yammer)ExtranetOneDrive For BusinessSharePoint For Document ManagementTeam Site Deployment

Trust The CloudFor each business solution you will need to understand and map the technology.Lets go through an example with just an Office 365 Intranet.

You must also understand the technology

Intranet planningOver 70 pages of Intranet & O365 guidance at http://Office365Intranets.com

News Keeps employees informed by targeted, easy to publish articles.Tools & Quick AccessAccessible and rapid access with single sign on to key tools/apps.Leadership Messaging Amplifies reach and impact of leader communications.Shared StoriesGiving employees a voice and way to share with the organization.Mobile ExperienceProvides the Intranet to employees anywhere at anytime, and on any device. Events Shared calendar experiences to stay up to date on corporate and divisional events.Enabling RecognitionFoster a greater collaborative culture with peer to peer praise.Enterprise SocialIntegrate and enhance from commenting to interactive polls. Intranet SearchPowerful full text search available across the entire Intranet and in specific collections.VideoStorage, conversion and optimized playback of video.Photos Providing rich galleries.Information ArchitectureFoundational for the Intranet and ECM and includes site, file, and sensitive data classification, planning and defining audiences, site templates, page templates, content types and much more.Flexible Navigation Powered by metadata, site structure or search. Actionable AnalyticsProvide actionable insights based on usage.People SearchIntuitive, intelligent and modern people search experiences.People SpotlightsCelebrating talent/connecting people within the organization.

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Tools & Quick AccessAccessible and rapid access with single sign on to key tools/apps.Information ArchitectureFoundational for the Intranet and ECM and includes site, file, and sensitive data classification, planning and defining audiences, site templates, page templates, content types and much more.Flexible Navigation Powered by metadata, site structure or search.

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The new SharePoint home experienceA common need is a site directory. In Office 365 not only is this available, but it isbeing updated with features like activity roll ups, and quick follow/share options.

Flexible Navigation Powered by metadata, site structure or search.

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Site provisioningIn Office 365 you will want to invest in developing a site life cycle wizard (for siteprovisioning, classification and management).

Flexible Navigation Powered by metadata, site structure or search.

Information ArchitectureFoundational for the Intranet and ECM and includes site, file, and sensitive data classification, planning and defining audiences, site templates, page templates, content types and much more.

Demo environment -

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Incorporate The Suite Bar (and dont modify it).Design to take full advantage of the platform.

Tools & Quick AccessAccessible and rapid access with single sign on to key tools/apps.

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App launcher & Single Sign on experienceWhile many Intranets build out quick access this is in O365 already.

Tools & Quick AccessAccessible and rapid access with single sign on to key tools/apps.

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Tools & Quick AccessAccessible and rapid access with single sign on to key tools/apps.Information ArchitectureFoundational for the Intranet and ECM and includes site, file, and sensitive data classification, planning and defining audiences, site templates, page templates, content types and much more.Flexible Navigation Powered by metadata, site structure or search. Actionable AnalyticsProvide actionable insights based on usage.

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Today we understand how to leverage and navigate analytics to improve the intranet, engagement, or experiences. We have more insight than ever before.

Analytics & InsightsActionable AnalyticsProvide actionable insights based on usage.

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Bringing analytics to the forefrontWe need to implement the Intranet in a way that doesnt just empower leaders with analytics/insights but empowers everyone.

Actionable AnalyticsProvide actionable insights based on usage.

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Tools & Quick AccessAccessible and rapid access with single sign on to key tools/apps.Intranet SearchPowerful full text search available across the entire Intranet and in specific collections.Information ArchitectureFoundational for the Intranet and ECM and includes site, file, and sensitive data classification, planning and defining audiences, site templates, page templates, content types and much more.Flexible Navigation Powered by metadata, site structure or search. Actionable AnalyticsProvide actionable insights based on usage.People SearchIntuitive, intelligent and modern people search experiences.

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Leverage SharePoint SearchWhether you are using it as is OOTB or in a hybrid configuration you have a powerful ready to go search experience integrated throughout Office 365.

Intranet SearchPowerful full text search available across the entire Intranet and in specific collections.People SearchIntuitive, intelligent and modern people search experiences.

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Leverage Rich & Interactive Profile pagesAnywhere a person is referenced a beautiful interactive profile that constantly has new features is only one click away.


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Search Where you areWe can personalize, tailor and improve search by embedding it with reach as youtype results in context within the navigation or other key components.


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News Keeps employees informed by targeted, easy to publish articles.Tools & Quick AccessAccessible and rapid access with single sign on to key tools/apps.Leadership Messaging Amplifies reach and impact of leader communications.Events Shared calendar experiences to stay up to date on corporate and divisional events.Intranet SearchPowerful full text search available across the entire Intranet and in specific collections.Information ArchitectureFoundational for the Intranet and ECM and includes site, file, and sensitive data classification, planning and defining audiences, site templates, page templates, content types and much more.Flexible Navigation Powered by metadata, site structure or search. Actionable AnalyticsProvide actionable insights based on usage.People SearchIntuitive, intelligent and modern people search experiences.People SpotlightsCelebrating talent/connecting people within the organization.

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Design to integrate with Office 365When designing news, leadership or even events pages we can take advantageof new and improved authoring experiences.

News Keeps employees informed by targeted, easy to publish articles.Leadership Messaging Amplifies reach and impact of leader communications.Events Shared calendar experiences to stay up to date on corporate and divisional events.

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Design to integrate with Office 365Microsoft is improving the news experience in SharePoint and Office 365.

News Keeps employees informed by targeted, easy to publish articles.Leadership Messaging Amplifies reach and impact of leader communications.Events Shared calendar experiences to stay up to date on corporate and divisional events.

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News Keeps employees informed by targeted, easy to publish articles.Tools & Quick AccessAccessible and rapid access with single sign on to key tools/apps.Leadership Messaging Amplifies reach and impact of leader communications.Mobile ExperienceProvides the Intranet to employees anywhere at anytime, and on any device. Events Shared calendar experiences to stay up to date on corporate and divisional events.Intranet SearchPowerful full text search available across the entire Intranet and in specific collections.Information ArchitectureFoundational for the Intranet and ECM and includes site, file, and sensitive data classification, planning and defining audiences, site templates, page templates, content types and much more.Flexible Navigation Powered by metadata, site structure or search. Actionable AnalyticsProvide actionable insights based on usage.People SearchIntuitive, intelligent and modern people search experiences.People SpotlightsCelebrating talent/connecting people within the organization.

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Responsive designResponsive design is a default requirement. Every Intranet should be responsiveby design. We always implement responsive design in all of our projects.

Mobile ExperienceProvides the Intranet to employees anywhere at anytime, and on any device.

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Intranet in your pocketYour Intranet is responsive by design, but what if you could also enable better site experiences on mobile devices. What if you could design for the user?

Mobile ExperienceProvides the Intranet to employees anywhere at anytime, and on any device.

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News Keeps employees informed by targeted, easy to publish articles.Tools & Quick AccessAccessible and rapid access with single sign on to key tools/apps.Leadership Messaging Amplifies reach and impact of leader communications.Shared StoriesGiving employees a voice and way to share with the organization.Mobile ExperienceProvides the Intranet to employees anywhere at anytime, and on any device. Events Shared calendar experiences to stay up to date on corporate and divisional events.Enabling RecognitionFoster a greater collaborative culture with peer to peer praise.Enterprise SocialIntegrate and enhance from commenting to interactive polls. Intranet SearchPowerful full text search available across the entire Intranet and in specific collections.Information ArchitectureFoundational for the Intranet and ECM and includes site, file, and sensitive data classification, planning and defining audiences, site templates, page templates, content types and much more.Flexible Navigation Powered by metadata, site structure or search. Actionable AnalyticsProvide actionable insights based on usage.People SearchIntuitive, intelligent and modern people search experiences.People SpotlightsCelebrating talent/connecting people within the organization.

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Enterprise SocialEnterprise social can be integrated into the Intranet experience.This is even more compelling when based on world class platforms like Yammer.

Enterprise SocialIntegrate and enhance from commenting to interactive polls.

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Enterprise SocialAdding the embed to sites isnt done automatically, and managing membershipsacross SharePoint and Yammer can be a pain. Great development opportunity.

Enterprise SocialIntegrate and enhance from commenting to interactive polls.

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Enabling new praise experiencesThis is a good example of something else that you shouldnt spend money on as there are great ways to do this today and new ways coming soon.

Enabling RecognitionFoster a greater collaborative culture with peer to peer praise.

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News Keeps employees informed by targeted, easy to publish articles.Tools & Quick AccessAccessible and rapid access with single sign on to key tools/apps.Leadership Messaging Amplifies reach and impact of leader communications.Shared StoriesGiving employees a voice and way to share with the organization.Mobile ExperienceProvides the Intranet to employees anywhere at anytime, and on any device. Events Shared calendar experiences to stay up to date on corporate and divisional events.Enabling RecognitionFoster a greater collaborative culture with peer to peer praise.Enterprise SocialIntegrate and enhance from commenting to interactive polls. Intranet SearchPowerful full text search available across the entire Intranet and in specific collections.VideoStorage, conversion and optimized playback of video.Photos Providing rich galleries.Information ArchitectureFoundational for the Intranet and ECM and includes site, file, and sensitive data classification, planning and defining audiences, site templates, page templates, content types and much more.Flexible Navigation Powered by metadata, site structure or search. Actionable AnalyticsProvide actionable insights based on usage.People SearchIntuitive, intelligent and modern people search experiences.People SpotlightsCelebrating talent/connecting people within the organization.

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Enabling new video experiencesReady to go portal experiences like Office Video are easy to enable and embrace. All included in Office 365.

VideoStorage, conversion and optimized playback of video.

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Enabling new video experiencesFrom inserting and offline viewing, to subtitles and captions, these Office Video experiences are always undergoing constant innovation and greater integration.

VideoStorage, conversion and optimized playback of video.

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Getting AD IntegratedExchange MigrationOutlook & Office Migration (Pro Plus)Skype For BusinessIntranetSocial (Yammer)ExtranetOneDrive For BusinessSharePoint For Document ManagementTeam Site Deployment

Trust The CloudSo plan out a strategy for each technology and understand when and how you will embrace Office 365 capabilities.

That was only one of many solutions powered by O365

Each workload has considerable planning just to enable that workload effectively.

Integration PlanningBusiness Process Analysis & Improvement PlanningEducation, Training & Adoption PlanningEnteprise Social Integration PlanningSecurity PlanningSite Provisioning & Review Process PlanningSearch PlanningInformation Architecture PlanningProject & Task PlanningTeam & Group Collaboration PlanningIntranet Planning & DesignTechnology Strategy

SharePoint OnlineGetting the most out of SharePoint Online requires successfully tackling key planning activities from the bottom up.

Yammer

OneDrive For Business

Skype For Business

Office Delve

There is a lot of planning involved



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Planning for adoptionWho will adopt Office 365 and when will they adopt it?

We Need It To Be The Norm / Expectation AdoptersCoordination & InvestmentThese Adopters need help understanding the value change provides. Why should they change? Sharing change stories, benefits, contest winners,business impacts of the technology will be important to this group.We Need To Understand Value AdoptersThese Adopters need help understanding how to change. How can they use the technology? How should they use it? Help, coaching, how to tips, training, contests and challenges help this group of users the most. We Need Support AdoptersEarly Adopters will adopt and begin using new technology once it has been shown to them, or once they are aware it is available. Making these users aware of the technology and its capabilities is important. Often did you know tips and pre-launch communication can accelerate this groups adoption. The biggest need for this group is helping them share and influence others to change along with them. Early AdoptersEveryoneAdopting(As Fast As Possible)

Planning for adoptionWe need to invest in key areas to enable and accelerate adoption.

Adoption Campaigns


Planning for adoptionDeveloping a roadmap for adoption where we plan activities before launch, during launch and after launch is important. Plan and execute campaigns!



Planning for TipsWhen each days Yammer tip is posted by a member of the tip team it ensures that these tips come from different users which gets more people involved.

We have created hundreds of ready to go tips to be used mapped out day by day.

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Planning for ChallengesEach week (or along with the tips) we need to create clear action items or Challenges that users can accomplish to put what they learned in practice.


Planning for ContestsThe goal of each contest is to get the users to take an action (upload a profile picture, download a mobile app, etc.) and those actions should be connected to a tip or tips that had been shared (explaining how to do the action and its value).


Planning for TrainingSince you are already doing a time boxed campaign consider providing targeted training sessions that are hands on and participatory. Even if you are performing training remotely if the group is small enough you can create exercises and track completion.


Planning for CommunicationDefine a comprehensive communication plan along with the messaging for keyEmail, Intranet posts, Yammer posts or communication for the campaign.

Planning for MeasurementWith each campaign clear reporting should be identified to track success of the Campaign. This reporting will also include baseline measurements as needed.

Adoption Campaigns



GovernancePolicies & Guidance

Evaluate Your policy and guidance readinessThere are many policies and guidance materials that should exist and be in usefor Office 365 or a modern digital workplace strategy to be effective.

Share guidance on when to use what when SharePoint or the Intranet should be used and when the enterprise social network might be better, etc.Want More Guidance?

Pay special attention to the Outlook column. Look at how few scenarios Outlook or email based options are the best way to do things. Now consider your organization if email is the only actively used aspect of Office 365 you are really missing out!Microsoft Ignite 2015 2015 Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.6/7/2016 9:48 PM69

Download the when to use what In Office 365 Enterprise User Guidance Whitepaper!It goes into much greater depth and can be found at WhenToUseWhat.com

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New Capabilities Must Be IntroducedIn context walk-throughs and tips/guides can really help! If you want more Control or dont want to wait for Microsoft you can do this with WalkMe today.

Taking everything youve leanred in this session. Throughout the conference and taking action. Be a bit proactive and work on raising the awareness level, Microsoft Ignite 2015 2015 Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.6/7/2016 9:48 PM71


GovernancePolicies & GuidanceAdoption Campaigns



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Leading Your Firm To Success With SharePoint And Office 365 requires

Driving Successful Adoption

Comprehensive Technology Strategy


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Thank You!Organizers, Sponsors and You for making this possible.100+ Awesome Presentations At.. Slideshare.Net/RHarbridgeWhen To Use What Whitepaper.. WhenToUseWhat.com Intranets on O365 Whitepaper.. Office365Intranets.comExternal Sharing Whitepaper.. Office365Extranets.com Message Me On LinkedIn or Email [email protected] Speaker | Author | Super Friendly

Twitter: @RHarbridge. More to come on our blog at http://2toLead.com.