leading with courage academy presents€¦ · leading with courage academy, llc | (312) 827-2643...

LEADINGWITHCOURAGEACADEMYPRESENTS:

MakingABiggerImpact,SoonerNovember2,2017

NUMBER O F P EO P L E P ROV I D I NG F E E D BAC K :

P R E PA R ED F E B RUARY 1 0 , 2 0 1 6

150 N. Michigan Ave., Suite 1450, Chicago, IL 60601www.LWCAcademy.com | (312) 827-2643 © 2017 LWCA LLC

150 N. Michigan Ave., Suite 1450, Chicago, IL 60601www.LWCAcademy.com | (312) 827-2643 ©2017 LWCA, LLC 2

trent clark

lee eisenstaedt

Leading With Courage Academy, LLCwww.LWCAcademy.com | (312) 827-2643

• Conversationswith30CEOs

• Succeedingintoday’schangingenvironment

• Betterpreparedforwhatliesahead

©2017 LWCA, LLC 3


26Attributes

4 Characteristics

9Behaviors

©2017 LWCA, LLC 4


Self Awareness

ArroganceHumility

We judge ourselves by our intentions.We judge others by their actions.

© 2017 LWCA, LLC 5


BEWARE OF THE ARROGANCE THAT COMES WITH SUCCESS“It’s a virulent virus.

It can take you down in one unthoughtful assignation.

It can take you down in one speech.

It can take you down in one assignment of resources based on personal gain.

It can take you down in so many ways.” John Borling, Ret. Major General USAF

© 2017 LWCA, LLC 6


THREE BIG TAKEAWAYS

• Authority, position and title do not equal leadership• Leadership is about what you do, not where you’re seated• Authority can compel others to take action, but it does little to

inspire belief

• Leadership is about relationships and influence• Leadership happens when your influence causes people to work

towards a shared vision• Influence and significance comes from caring about and growing

others

• Being self-aware is a never-ending journey• Have the courage to seek feedback• Be a lifelong learner• Self-awareness allows you to balance humility and arrogance

© 2017 LWCA, LLC 7

Leading With Courage Academy, LLCwww.LWCAcademy.com | (312) 827-2643 8

LEADING CHAMPIONSHIP TEAMS:THE 9 COMPLETE INNINGS OF FUNDAMENTAL BEHAVIORS


Careful what you wish for Lonely at the

top

Last time you’ll hear the truth

© 2017 LWCA, LLC 9


1st

InningRespect

The Culture

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“Culture eats strategy for breakfast.”

Peter Drucker

© 2017 LWCA, LLC 11


Are you afraid of anything at work?

Have you seen something recently and thought “I wish we’d done that?”

Is there something we should be measuring in the company that we currently don’t?

*Based on data from 15,000 employees in 15+ countries through Know Your Company

67%

75%

78%

8 QUESTIONS THAT WILL PROVIDE YOU WITH INSIGHTS INTO YOUR ORGANIZATION’S CULTURE*

© 2017 LWCA, LLC 14

!


Is there any part of the company you wish you were able to interact with more?

Are there any benefits we don’t offer that you’d like to see us offer?

Is there an area outside your current role where you feel you could be contributing?


81%

76%

76%


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!


Have you seen someone here do great work that’s gone unnoticed?

Are there things you don’t know about the company that you feel you should know?


76%

55%


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!


• Drive from a deep and genuine respect for what your organization has accomplished

• Think about the impact first, then about the change you want to drive

• Let the sources of organization pride determine your priorities and pace

• Ask “What’s not tolerated here?”

© 2017 LWCA, LLC 17

MAKING A BIGGER IMPACT, SOONER:RESPECT THE CULTURE


2nd & 3rd

InningsBecoming Isolated

& Coming In WithThe Answers

© 2017 LWCA, LLC 18


FOUR WORDS YOU NEEDTO LEARN TO SAY

What do you think?

© 2017 LWCA, LLC 19


10 OTHERS WAYS TO ASK“WHAT DO YOU THINK?”• How could we do _____

differently?• What does success look

like?• What is stopping us

from doing ______?• If we look back and

_____ fails, why did it go wrong?

• Why? Why? Why? (why asked after each response)

• How do you think this will impact ____ [wider team, group, division]?

• Can you take me through your thinking?

• How could we test/pilot this now?

• What if there were no constraints/no rules?

• Interesting, can you tell me more?

© 2017 LWCA, LLC 20


TWO MORE PHRASES TO LEARN IF YOU WANT TO BE A BETTER LEADER

How Can I Help?

© 2017 LWCA, LLC 21

What Can I Do Better?


• Ask “What do you think?”

• Foster open lines of communication

• Promote two-way conversations

• Good ideas can come from anywhere

© 2017 LWCA, LLC 22

MAKING A BIGGER IMPACT, SOONER:AVOID BECOMING ISOLATED & COMING IN WITH THE ANSWER


4thInning

Sticking With TheExisting Team

Too Long

© 2017 LWCA, LLC 23


• Don’t focus too much on the rearview mirror

• You can’t rehab everyone

• Set and agree on expectations

• Everyone is replaceable

• Have a system for reviewing and ranking contributions / results

© 2017 LWCA, LLC 25

MAKING A BIGGER IMPACT, SOONER:BE CAREFUL NOT TO STICK WITH UNDER-PERFORMERS TOO LONG


5thInningAttemptingToo Much

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I can do that myself.

150 N. Michigan Ave., Suite 1450, Chicago, IL 60601www.LWCAcademy.com | (312) 827-2643 © 2017 LWCA, LLC 28


COMMON REASONS LEADERS DO THIS

• Being good at these activities is what got me promoted

• I have no one to delegate to.

• It takes too much time for me to train someone.

• I find that it’s faster and easier to do it myself.

• I wouldn’t ask anyone to do anything I wouldn’t do myself.

• No one can do it as well as me.

• It’s too complicated to explain to them.

• I’m going to spend too much time fixing their mistakes.



DELEGATE, DELEGATE, DELEGATE

0 1 2

How competent are they in the skills needed?

How interested are they in the task at hand?

Step I – Answer two questions

Step II – add the resulting scores together

_________

Step III – interpret the score using this framework0 = Find someone else to do the job1 = Tell them exactly what to do and supervise as they do it2 = Create a detailed plan with them and have them execute it3 = Have them create a detailed plan and review it before they start4 = Give them an end goal and tell them to ask you for help if they need it

© 2017 LWCA, LLC 30!


• Get comfortable with delegation

• Know what you DO and what you DON’T DO

• Know why you DO it

• Focus on fewer, bigger initiatives

• Have the courage to say “no”

© 2017 LWCA, LLC 31

MAKING A BIGGER IMPACT, SOONER:FOCUS ON FEWER, BIGGER PROJECTS & INITIATIVES


6th & 7thInnings

Blind To Innovation& Lack Of A

Winning Strategy

© 2017 LWCA, LLC 32


Chief Complacency

Officer

VP ofSales

Prevention

Director of No

Manager of Inflexibility

Director of Analysis Paralysis

Manager of Burdensome

Reporting

VP of Status Quo

Director ofWe Tried That

Director of Stay the Course

Manager of New Growth

Ideas(Vacant)

© 2017 LWCA, LLC 33


• Mail order, StreamingBlockbuster

• The mouse, Laser printing, Windows/Icon based user interface, Personal photocopying

Xerox

• Invested in developing an advertising platform instead of a social platformMySpace

• Healthier food optionsHostess

© 2017 LWCA, LLC 34


• Be a life-long learner.

• Change is inevitable; learn to embrace it

• How open-minded are you?

• Are you listening to your out-of-the-box thinkers on your team?

• Is it YOUR strategy or OUR strategy?© 2017 LWCA, LLC 38

MAKING A BIGGER IMPACT, SOONER:BE OPEN TO INNOVATION; DEVELOP A WINNING STRATEGY


8thInning

Lack OfAlignment

© 2017 LWCA, LLC 39


IT’S ABOUT COMMUNICATION

ü Frequent

ü Direct, accurate, candid and jargon-free

ü Consistent

ü Balanced

ü Two-way

ü Using channels that are appropriate to the audience and the message

ü Transparent

© 2017 LWCA, LLC 40


Lack of communication is the #1 reason people quit their jobs today.

About.com

Breeds uncertainty and doubt

Turns into rumors, gossip, suspicion, and/or resentment

Causes low productivity, deadlines missed, and tasks not accomplished

Leads to low levels of engagement and commitment


Listen to learn andLearn to listen

4:1 Ratio

© 2017 LWCA, LLC 42


YourLevel

Within The Organization

Percent of Time Spent Asking Questions,Listening, and Reading

© 2017 LWCA, LLC 43


Are You A Good Listener?

Take the self-assessment:

www.LWCAcademy.com/sa

#2

© 2017 LWCA, LLC 44


9 TIPS FOR BEING A BETTER LISTENER

82 or Less Embrace silence

Don’t interrupt

Give yourfull

attention

© 2017 LWCA, LLC 46



83 -91 Ask instead of assuming

Read their body, not their mind

Don’t judge


Don’t interrupt

Give yourfull

attention

© 2017 LWCA, LLC 47



Greaterthan 92

Understand their

perspective

If now isn’t convenient,

let them know

Share your experiences

83 -91 Ask instead of assuming

Read their body, not their mind

Don’t judge


Don’t interrupt

Give yourfull

attention

© 2017 LWCA, LLC 48


• What kind of listener are you?

• You’ll be judged on the quality of your questions rather than the answers you give.

• You can never over communicate

• Stay aligned with consistent, frequent check-ins and metrics

© 2017 LWCA, LLC 49

MAKING A BIGGER IMPACT, SOONER:FOSTER TRUST AND ALIGNMENT


Time Money Change

3 INVESTMENTS TO PRIORITIZE



• Under promise, over deliver

• Manage expectations

• Celebrate the wins and review the “tapes”

• Set SMAART goals

• Regularly check your alignment

© 2017 LWCA, LLC 54

MAKING A BIGGER IMPACT, SOONER:UNDER-PROMISE, OVER-DELIVER


AchievableThe goal is within your reach.

S

M

A

R

T

SpecificState exactly what you want to achieve.

MeasurableSo you can measure your progress along the way.

RealisticIt’s realistic for you and you can accomplish it.

Time BoundYou must commit to a specific timeframe.

AlignedThe goal supports the vision, objectives of the organization A


Behaviors

ValuesNormsBeliefs

Assumptions


WHICH OF THE 9 BEHAVIORS HAVE YOU FALLEN VICTIM TO MOST OFTEN?

Text ELWC

To 22333

Once to join

Then A, B, C, …

A. Ignoring the culture

B. Becoming isolated

C. Coming in with the answer

D. Holding onto under-performers

E. Attempting too much

F. Sticking with the familiar too long

G. Not developing a winning strategy

H. Lack of alignment

I. Overpromising

© 2017 LWCA, LLC 57


Leading With

CourageCulture

Better Answers

High Performing

Team

Delegation

Fewer & Bigger

Innovation

Listening & Alignment

Winning Strategy

Overpromising

Leadership SelfAssessment

©2017 LWCA, LLC 59


Results of Self AssessmentOverall Composite Score = 83.1 You Are A Brave Leader

Your average score = 4.2 Minimum average score of Effective Leaders With Courage 4.5

Astute Generalist All Star Relationship Builder Champion of the Culture and Competitive Advantage Courageous Decision Maker

83.3 93.3 80.0 77.1Out of 5 Out of 5 Out of 5 Out of 5

I consider myself to be a business generalist instead of a functional expert.

2I am skilled at building relationships and networking with others

4I am role model for and honor the culture and values of my organization

5 I am an inclusive problem solver 5

I have a good working knowledge of my organization's bits and pieces

5 I genuinely care about others 5 Top 5 I am a strategic thinker 4

When I make decisions, I balance my gut/instincts with data and analytics

4

I am fluent on how the business makes money, differentiates itself, and grows

5I regularly solicit feedback and perspectives from a wide range of stakeholders

5 I am guided by optimizing the long-term value of the business 4

Before making a decision, I consider its unintended consequences

4

I understand our industry / profession 4 Top

5 I am a good listener 5 I am among the first to challenge the status quo 5 I keep an open mind (about

people, ideas, alternatives, etc.) 4

Top 5 I am a lifelong learner 5 I am a transparent communicator 4 I am able to spot trends and

threats 4 Top 5

I'm not afraid of disappointing those whose ideas don't prevail 5

I have a passion for curiosity 4 I create alignment that fosters trust 5 I focus on fewer, bigger ideas

and opportunities 2When making decisions, I am able to draw a line in the sand and stick with it

3

Top 5

I deliver crisp and compelling messages 4

I am effective at holding people accountable for their commitments

2

Self Assessment of: Carl Weitzel Scoring of Attributes: Scoring of Composite and Groups:

Email Address: [email protected] 4s & 5s Green Greater than or Equal to 90Effective Leader

with Courage

Date Assessment Taken 4/2/2017 3s Yellow Between 70 and 90 Brave Leader

1s and 2s Red Between 50 and 70 Emergng Leader

Less than 50 Aspiring Leader

www.LeadersWithCourage.com (312) 827-2643 Copyright © 2016 Value Drivers, LLC


Profile of: 9/8/2016

OverallScore

Failing to honorthe culture

Coming in withthe answer

Sitcking with anunderperforming

team too long

Doing it allyourself (failure

to delegate)

Failure to focuson few bigideas or

initiatives

Being blind toinnovation or

noveltyLack of

alignmentLack of awinningstrategy

Overpromising

81.5 % of Attributes Contributing to the Warning Flag Indicator 9% 24% 30% 36% 42% 17% 31% 19% 10%

I consider myself to be a business generalist. 4 4 4

Astute I lhave a good working knowledge of my organization's partsand pieces. 5 5 5 5 5

Learner I am fluent on how the business makes money, differentiatesitself, and grows. 5 5 5 5 5 5 5

96.7 I understand how our industry / profession works. 4 4 4 4

I am a lifelong learner. 5 5 5

I have a passion for curiosity. 5 5 5 5 5

I am skilled at building relationships and networking withothers. 5 5 5 5 5

All-Star I genuinely care about others. 4 4

Relationship I solicit feedback and perspectives from a wide range ofstakeholders. 4 4 4 4 4

Builder I am a good listener. 4 4 4 4 4 4

83.3 I am a transparent communicator. 4 4

I am skilled at creating alignment that fosters trust. 4 4 4 4 4 4

I am a visible role model for the culture and values of myorganization. 5 5

Champion I am a strategic thinker. 4 4 4

Of The I'm guided by maximizing the long-term profitability of theenterprise. 3 3 3 3 3

Culture I am among the first to challenge the status quo. 4 4 4 4 4 4 4

77.1 I am able to spot trends and threats. 4 4 4 4

I focus on fewer, bigger ideas and opportunities. 3 3 3

I deliver crisp and compelling messages. 4 4 4

I seek input from others when solving a problem. 4 4 4 4 4 4 4

Courageous When I make decisions, I balance my gut / instincts withanalytics and data. 5 5

Decision Before making a decision, I consider its unintendedconsequences 4 4 4 4 4

Maker I'm not afraid to disappoint those whose ideas / views don'tprevail. 3 3 3 3 3

71.4 I keep an open mind (about people, ideas, alternatives, etc.) 3 3 3 3 3 3 3

When making decisions, I am able to draw a line in the sandand stick with it. 2 2 2 2 2 2

I am able to hold people accountable for their commitments. 4 4 4 4 4

Warning Flag Report of Derailering Behaviors That May Require Additional Attention

Which Derailers Are Highlighted? Those that have 30% or more of the Attributes below the Derailer that are Red (score = 1 or 2), Yellow (score = 3) orPurple (score = 5). Purple indicates a strength, that when over-developed, could be a weakness. The number in each box is your score on that Attribute.


Register for our full-day Workshop

• November 14th• Downtown Chicago• 82% of what we share you

can apply the next day• Interactive, hands-on• http://bit.ly/lwcanov14


THREE BIG TAKEAWAYS

• Authority, position and title do not equal leadership• Leadership is about what you do, not where you’re seated• Authority can compel others to take action, but it does little to

inspire belief

• Leadership is about relationships and influence• Leadership happens when your influence causes people to work

towards a shared vision• Influence and significance comes from caring about and growing

others

• Being self-aware is a never-ending journey• Have the courage to seek feedback• Be a lifelong learner• Self-awareness allows you to balance humility and arrogance

64


WE WANT YOU TOLEAD WITH COURAGE:

• Increase your self-awareness• Make an impact – faster

and bigger than expected• Prepare for what lies

ahead• Seize your leadership

moments


HOW TO CONTACT US

Lee Eisenstaedt Trent Clark

• [email protected]

• (312) 827-2643

• [email protected]

• (480) 710-3712

www.LWCAcademy.com

©2017 LWCA, LLC 66

leading with courage academy presents€¦ · leading with courage academy, llc | (312) 827-2643...

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