“Leading Through Change”

Alisha KleinerCreighton Glober

Jacob MooreJared Ruff

Overview

John P. KotterTraits of effective leadersEight steps to transform you organizationFour Mistakes That Lead to Failure

John P. Kotter

Professor of Leadership at Harvard School of Business

Speaker At Management MeetingsAuthor of six best selling books:

Traits of Effective Leaders

Quest for learningRisk takersOpen to people and ideas

Eight steps to transform you organization

Establish a sense of urgency Form a powerful guiding coalition Create a vision Communicate the vision Empower others to act on the vision Plan for and create short-term wins Consolidate improvements and produce still

more change Institutionalize new approaches

Establish a Sense of Urgency

Change is urgent and imperativeBalance short-term goals with long-term

visionUtilize short-term gains as reminders

Establish a Sense of Urgency

S.W.O.T. analysisSet the moodManage time

Form a Powerful Guiding Coalition

Create a team to lead change Engaging the right talent Guiding the coalition strategically Working as a team, not just as a collection of

individuals

Create a Vision

Emotional as opposed to rationalClear intention and attainableGuides decision-makingDirects the change effort

Vision, Results, and Sustainable Success

High

RESULTS

Low

Unsustainable

Success Sustainable

Success

Stagnation Aborted Vision

Weak Strong

VISION

Communicate the Vision

Leaders set an exampleVarious vehicles to communicate new

vision

Empower Others to Act On the Vision

Eliminate obstacles to changeChange structures that undermine the

visionEncourage risk-taking activities

Plan for and Create Short-term Wins

Plan for tangible goalsEstablish goals and create improvementsReward employee involvement

Consolidate Improvements and Produce Still More Change

Change structures and policies to fit the vision

Hire right employees to implement visionKeep things fresh

Institutionalize New Approaches

Create a relation between change behaviours and success

Implement strategies to ensure leadership development

Four Mistakes That Lead to Failure

Writing a memo instead of lighting a fireTalking too much and saying too littleDeclaring victory before the war is overLooking for villains in all the wrong places

Writing a Memo Instead of Lighting a Fire

Managers fail to create the sense of urgency during change

Do not just send out a report, have a meeting

Solution

Gather group to identify complacencies Brainstorm ways to counteract

complacencies Develop action plan to implement ideas

Talking Too Much and Saying Too Little

Most leaders under communicate their change in vision by a factor of 10

Use speeches and memos too oftenLead by exampleLeaders must behave consistently with

their goals

Solution

Lead by example Leaders should behave consistently with

their goals

Declaring Victory Before the War Is Over

Often with initial success, leaders lose sight of overall objective

Forget the difficulty and time it takes to make change

Solution

Don’t settle for too little too soonDon’t lose sight of the work that’s left to be

done

Looking for Villains In All the Wrong Places

The perception that middle-management resists change is unfair

Educated workforce-everyone is involved in the change process

Biggest obstacles to change are people directly under the CEO

Solution

Build a guiding coalition that represents all levels of the organization

Conclusion

John P. Kotter Traits of Effective Leaders Eight steps to transform you organization Four Mistakes that lead to failure

Conclusion

“No organization today - large or small, local or global - is immune to change. To cope with new technological, competitive, and demographic forces, leaders in every sector have sought to fundamentally alter the way their organizations do business.”

John P. Kotter