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Leading the Way Programs, Ideas and Communities to Consider Presented by Brian Lake and Neil McDevitt 2011 enABLED in Emergencies Conference March 3, 2011

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Leading the WayPrograms, Ideas and Communities to Consider

Presented by Brian Lake and Neil McDevitt2011 enABLED in Emergencies Conference

March 3, 2011

Best Practices vs. Good Ideas

What is a Best Practice? Who defines what a best practice looks like?

Disasters are local, best practices are as well The challenges, resources and needs in Fort Myers,

Florida are very different than in Waterloo, Iowa

Let’s talk about some Good Ideas You decide if something might work in your community

Mississippi Interfaith Disaster Recovery Task Force

Located in Biloxi, MS Founded in 2006 following Hurricane Katrina

Original mission was to provide spiritual and emotional care to citizens of Gulf Coast following Katrina

Has transitioned from an organization that views mitigation as part of the recovery process to mitigation as part of the preparedness process

Mississippi Interfaith Disaster Recovery Task Force

Responsible for bringing together a diverse group of faith-based organizations in the MS Gulf Coast Is the point organization between FB groups and local

emergency managers and first responders Sits in EOC during disasters Disaster Coordinators in every congregation

Dr. Alice Graham, Executive Director [email protected] www.msidtf.org

Blackhawk County, Iowa – 911 Texting

First 911 call center in the country to allow texting

Realized that many Deaf consumers no longer used or had TTY which was the only way to communicate with 911 center

Perfect Storm of Advancements in Accessibility New IP-based 911 system Dedicated champions of providing accessibility for all Partnerships with technology providers, cell carries and

public sector

Blackhawk County, Iowa – 911 Texting

Huge implications for the Deaf/Hard of Hearing community as well as victims of domestic violence

Sarasota, Florida is evaluating the capability as they have moved to IP-based system as well

Judy Flores, Blackhawk County PSAP Director [email protected]

Tom Jennings, Chair, Blackhawk County 911 Commission [email protected]

Metro Boston Transit Authority - MBTA

Found significant amount of human resources needed to evacuate passengers with disabilities

Evaluated plan and equipment and designed a system that enables all passengers to be evacuated

Purchased 512 Evacuation Chairs, 12 Mechanical Evacuation Carts w/ trailers that were specifically designed for MBTA environment – Trained w/ PWD

Metro Boston Transit Authority - MBTA

Gary Talbot, Assistant General Manager, MBTA [email protected]

Accessible Education: A Mindset and a Goal

Text equivalents for images- for people who are blind or who have low vision

Captions for audio (video, etc.)- for people who are deaf and hard of hearing

Keyboard vs. mouse functionality- for people with motor skill needs and vision needs

http://terrorism.spcollege.edu/Training/trainingAccessibility.aspx

Just like it is important to include members of the functional needs community in the emergency planning process; it is essential to make sure that education and training for the emergency planning process is accessible to include people with functional needs.

Example of Meeting the Needs

Captions can also be used for second languages (subtitles in Spanish)

Second video could be a images, slide show (PPT) or animation (Flash)

User driven video interface (current prototype in development)

DeafLink

The state of Texas uses DeafLink to provide emergency alerts for Deaf/HH, Spanish speaking consumers

Individuals to receive emergency information from the city, county or state through email, pagers (with text capability), cell phones with text or video capability, and PDAs (with email capability)

ASL, English Voice & Text, Spanish Voice & Text

Kay Chiodo, President, DeafLink [email protected]