leading and supporting change for school and district leaders
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LEADING AND SUPPORTING CHANGE FOR SCHOOL AND DISTRICT LEADERS. Alaska School Leadership Institute 2012 Rural Alaska Principal Preparation Project May 31, 2012 – Communicating a Vision Captain Cook Hotel Anchorage, Alaska Facilitated By Al Bertani, Senior Design Consultant RAPPS Program - PowerPoint PPT PresentationTRANSCRIPT
Alaska School Leadership Institute 2012Rural Alaska Principal Preparation ProjectMay 31, 2012 – Communicating a VisionCaptain Cook HotelAnchorage, Alaska
Facilitated ByAl Bertani, Senior Design ConsultantRAPPS ProgramAlaska Staff Development Network
CREATING A VISION ROADMAP
Creating a vision that serves as the glue to hold things together and makes sense to the mind and the heart.
CLARIFYINGWhat is the problem youare trying to solve?
IMAGININGWhat’s the vision or goalthat describes the newdesired state in a compellingway?
VISIONINGHow can the vision becommunicated simply, motivate people, andcoordinate actions?
STRATEGIZINGHow do you build shortand long-term strategiesto help catalyze the vision?
COLLABORATINGWhere do good ideas come from – How do you involve others in creating the vision?
Communicating A VisionMay 31, 2012Al Bertani, Session Leader
Having a strong vision or goal does not ensure that people will intentionally buy-in to make the change/improvement/transformation that is required. Leaders have to examine their communication styles, communication patterns, and how to make the vision “sticky” for people across the organization. Actions speak louder than words so building buy-in requires multiple methods and a commitment to stay on message consistently.
COMMUNICATING THE VISION ROADMAP
Building buy-in requires multiple communication methods and a commitment to stay on message..
SIMPLIFYINGWhat makes for a simple yet compellingvision?
PRACTICINGHow can you turn your vision or goal into a laser speech?
MOTIVATINGHow do great leaders inspire action?
DIAGNOSINGHow do you meet people individually in the change/improvement/transformation?
INFLUENCINGHow can you engage “other influencers” in communicating the vision or goal?
HOW LEADERS INSPIRE ACTIONHOW LEADERS INSPIRE ACTIONTED Talk - Simon SinekTED Talk - Simon Sinek
The Golden Circle – Working from the Inside-Out
➨ Why
➨ How
➨ What
Biology of the brain – Neo-Cortex and Limbic Systems
MAKING IT STICK: MAKING IT STICK: COMMUNICATING THE VISIONCOMMUNICATING THE VISION
Pitching a New Product
➨ Brainstorm a pitch for the CFL – Light Bulb
➨ CFL bulbs last longer than standard bulbs (7 vs. 1 years)
➨ CFL bulbs consume 75% less energy when operating
➨ CFL bulbs cost more than standard bulbs ($6 vs. $3 – 4 pack)
Drawn From Made to Stick; Heath and Heath; Random House; 2007
MAKING IT STICK: MAKING IT STICK: COMMUNICATING THE VISIONCOMMUNICATING THE VISION
Step 1 Rejoin your partner from yesterday
Step 2 Find another duo to become a quartet
Step 3 Take 6 minutes to prepare your pitch
Step 4 Use 2 minutes each to deliver your pitch
Step 5 Nominate the best pitch from your quartet
MAKING IT STICK: MAKING IT STICK: COMMUNICATING THE VISIONCOMMUNICATING THE VISION
➔ Simple
➔ Unexpected
➔ Concrete
➔ Credible
➔ Emotional
➔ Stories
Drawn From Made to Stick; Heath and Heath; Random House; 2007
MAKING IT STICK:MAKING IT STICK:COMMUNICATING THE VISIONCOMMUNICATING THE VISION
SIMPLESimplicity is about finding your core message and sharing it in a compact way.
Army Battle Plans – Commander’s Intent
Southwest Airlines – THE Low-Fare Airline
Hollywood Pitches – Speed is Die Hard on a Bus
What is the simple message of your vision/goal?
Drawn From Made to Stick; Heath and Heath; Random House; 2007
MAKING IT STICK:MAKING IT STICK:COMMUNICATING THE VISIONCOMMUNICATING THE VISION
UNEXPECTEDUnexpectedness is about grabbing people’s attention.
Surprise them by breaking the pattern
Surprise them by violating their expectations
Surprise gets their attention – Curiosity keeps it
How will you capture the attention of everyone to engage them in the improvement agenda?
Drawn From Made to Stick; Heath and Heath; Random House; 2007
MAKING IT STICK:MAKING IT STICK:COMMUNICATING THE VISIONCOMMUNICATING THE VISION
CONCRETESticky ideas are usually concrete – they are expressed in sensory language.
You can picture them in your head
Velcro theory of memory – Placing hooks
Concreteness creates common language
How can you make the ideas of your improvement efforts more concrete?
Drawn From Made to Stick; Heath and Heath; Random House; 2007
MAKING IT STICK: MAKING IT STICK: COMMUNICATING THE VISIONCOMMUNICATING THE VISION
CREDIBLECredibility makes people believe in your ideas.
Don’t use data only – Use Convincing Ideas
Use the human-scale principle when using data
Testable credential - Are you better off?
How can you make your improvement efforts more credible?
Drawn From Made to Stick; Heath and Heath; Random House; 2007
MAKING IT STICK:MAKING IT STICK:COMMUNICATING THE VISIONCOMMUNICATING THE VISION
EMOTIONALFor an idea to stick, it needs to tap into something people care about.
Talk about the consequences of ideas
Appeal to Self Interest – WIIFY principle
Consequence Models – Identity Models
How could you strengthen the emotional appeal of your improvement efforts?
Drawn From Made to Stick; Heath and Heath; Random House; 2007
MAKING IT STICK:MAKING IT STICK:COMMUNICATING THE VISIONCOMMUNICATING THE VISION
STORYStories prompt people to act via simulation – showing people how to act – a via inspiration – providing the energy and motivation to act. Swapping stories is mental training - Visualization Stories inspire and motivate Stories help people springboard – see differently
What stories can be developed about your improvement efforts?
Drawn From Made to Stick; Heath and Heath; Random House; 2007
MAKING IT STICK: MAKING IT STICK: COMMUNICATING THE VISIONCOMMUNICATING THE VISION
1. Work with Your Partner from Yesterday
2. Take 5 minutes to Write Down Your Thoughts
3. Use the Making It Stick Criteria to Shape Your Ideas
4. Deliver Your Laser Speech to Your Partner (3 minutes)
5. Have Your Partner Provide You with Feedback
Drawn From Made to Stick; Heath and Heath; Random House; 2007
MAKING IT STICK: MAKING IT STICK: COMMUNICATING THE VISIONCOMMUNICATING THE VISION
Evaluate The Laser Speech Using the MIS Criteria
Drawn From Made to Stick; Heath and Heath; Random House; 2007
CRITERIA COMMENTS
Simple
Unexpected
Concrete
Credible
Emotional
Story
MAKING IT STICK: MAKING IT STICK: COMMUNICATING THE VISIONCOMMUNICATING THE VISION
How can the vision be communicated simply, motivate people, and coordinate actions?
➨ What makes for a simple yet compelling vision?
➨ How can you turn your vision or goal into a laser speech?
➨ How can you engage “other influencers” in communicating the vision or goal?
Drawn From Made to Stick; Heath and Heath; Random House; 2007
Our Learning Session… … In
Review How do leaders inspire action?
What makes an idea stick when its communicated?
How could you use your laser speech in your work?