leading a digital business with greater agility: how to plan a modern portfolio and deliver on it
TRANSCRIPT
World®’16
LeadingaDigitalBusinesstoGreaterAgility:HowtoPlanaModernPortfolioandDeliverOnItAngelaTucci – GM,AgileManagement- CATechnologies
AMT01S
AGILEMANAGEMENT
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Abstract
JoinAngelaTucci,GeneralManagerofAgileManagementatCATechnologies,forthisexcitingkeynoteaddresskickingofftheAgileManagementsessionsatCAWorld.LearnhowAgileManagementservicesandsolutionshelporganizationsgainthefastestpathtodelighttheircustomersbyadaptinghowtheyworkandmanage.AngelawillprovideinsightsintothemaintopicstobecoveredduringCAWorldforsolutionsincludingCAProject&PortfolioManager(CAPPM),CAAgileCentral(formerlyRally)andCAServiceManagement.
AngelaTucciCATechnologiesGMAgileManagement
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WhatistheMetabolismofYour Business?World®’16©2016CA.ALLRIGHTSRESERVED.@CAWORLD#CAWORLD4
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67%Buyersjourneyisdone
digitally1
57%ofthepurchasedecisionsarecompletebeforeacustomer
evencallsasupplier2
1 SiruisDecisions2 CEB3 Gartner- SurveyAnalysis:HowAgileintheEnterpriseStumbles,Evolves,ThenSucceeds,March24,2016.4 LinkedInBlogPost&Economicstudy,April20165 Forbes:10workplacetrendsyou’llseein2016
Customerbuyingpower
45%waterfall37%agile
14%iterative
Methodologiesthatsupportanorganizationsdevelopment
efforts3
Businessiscomplex
2xOverthelast20years,the
numberofcompaniespeopleworkedforinthe5yearsaftertheygraduatedhasdoubled4
60%ofemployeesarenotusingtheirassignedworkspace5
Changingworkforce
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20th CenturyBusinessOperationsin21st Century
▪ Lengthyupfrontplanning&yearlyfundingmodels▪ Resourceutilizationfocusedvs.outcomefocused▪ Topdown,political,riskaverse&fearoffailure▪ Outdatedandgrowingnumberoftoolsandapps▪ Toomuchworkinprogressand‘Work’aboutwork
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60-80%ofsoftwarefeaturesbuiltbyteamsare
neverused1
37%ofproductmanagersstatedtheireffortsarealignedwiththeirfirm’sbusinessstrategy2
1 StandishGroupStudyof2,000projectsat1,000companies2 Actuationconsulting2015StudyofProductTeamPerformance314SurprisingProjectManagementStatistics,CapterraProjectManagementBlog,November2,2015.4 DesignManagementInstitute
Workisn’ttrackedandmeasuredagainstbusinessoutcomes
63%ofcompaniesdeferto
executivestodecidewhentoeliminate/postpone
projects3
Initiativesareselectedbasedonsubjectivedataortheloudestexecutive
219%TheDesignValueIndexStudyshows10year
returnsyielding2.19times(219%)thatoftheS&P500
fordesign-drivencompanies4
Marriageofhumansandtechnologyproducessuccess,orheartbreak
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Sense&respondtochange
Maximizebusinessvalue
Delivercustomervaluefaster
BusinessAgilityAnenterprise’sstandardpracticetosenseandrespondtochangeproactively
andconfidentlytodeliverbusinessvaluefasterthanyourcompetition.
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AgileMindset AdaptivePractices ScalableSolutions
AgileManagementFuelsBusinessAgilityThefastestpathforenterprisestodelighttheircustomersbyadaptinghowtheywork,
manage&delivercustomerexperiencestomeetthedemandsoftheapplicationeconomy.
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OutcomesIdeas
AGILEDrivebusinesstransformation
DEVOPSDeliverqualityappsfaster
SECURITYCreatea
frictionlessuserexperience
FROMMOBILETOMAINFRAME
CustomerFeedback
OutcomesIdeas
CAAgileCentral
CAServiceManagement
CAProject&Portfolio
Management
ProductLifecycle
ManagingtheProductLifecycleTheProductiswhatwePlan>Build>Service
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SolutionsThatImproveBusinessMetabolism
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STRENGTHENCAPPMprovidesanewuserexperiencetobettermanageprojects,connectwithyourteamsandeasilyprovideinformationtostakeholdersaboutyourinvestments,resourcesandfunding.
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SPEEDCAAgileCentralmanagesagiledevelopmentworkacrossmultipleteamsandprogramswithnewfeatureslikepersonalnavigationandquickdetailviewthathelpdevelopmentandproductteamsoptimizeproductivity.
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FUELCAServiceManagementprovidesanewdesignforservicedeskanalyststohavethepropercontexttoquicklyrespondtorequestswithincreasedvisibilityintotheITecosystemsotheycanbemoreproductive.
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INTRODUCING PROJECT CATCHFLY!
FINISHProjectCatchflyenablespeopletoquicklygettheirworkcompletedbygatheringthemostimportantinfofromtheirfavoritetoolssotheycanfindrelevantcontent,collaboratewithteams,organize,prioritizeand,mostimportantly,getworkdone.
“Wearedeliveringbettersoftwaretohappiercustomers”–AshokReddy,GM,Mainframe
56Productreleaseswith0netnewdefectspast8quarters
45%Reductioninsustainingbacklog
44%Reductioninthebacklogofcustomersupportcalls
31%Reductioninincomingcustomersupportcalls
4Neworganicproductinnovations
MainframeAgileTransformation
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COMMUNICATION
Frommultiplecommunicationchannelstoone
COLLABORATION
Staffandriderssharinginformationmorefrequentlyandfocusedontherightwork
PRODUCTDEVELOPMENT
Focusedproductfeedbackcollectedandroutedquickly
Competingeffectivelyinaglobalenvironmentwhileacceleratingproductinnovation
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OutcomesIdeas
CAAgileCentral
CAServiceManagement
CAProject&Portfolio
Management
ProductLifecycle
ManagingtheProductLifecycleTheProductiswhatwePlan>Build>Service
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Inspiredandmotivated
Empoweredtomakedecisions
Develop&retaintalent
Organizedaroundvalue
People Teams Managers Organizations
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PEOPLE: AGILECULTURE/MINDSET
ADAPTIVEPRACTICES/PROCESSES
COLLABORATIVESOLUTIONS&TECHNOLOGY
TRANSPARENCY
ACCELERATELEARNING
FLOWEFFICIENCY
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AgileManagement
PEOPLE: AGILECULTURE/MINDSET
ADAPTIVEPRACTICES/PROCESSES
COLLABORATIVESOLUTIONS&TECHNOLOGY
TRANSPARENCY 1LEAN/AGILE LEADERSHIP
2 3
ACCELERATELEARNING 4 5 6
FLOWEFFICIENCY 7 89
OPTIMIZEBUSINESSOUTCOMES
AgileManagement
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CAProject&PortfolioManagement
CAAgileCentral
CAServiceManagement
FUELSTRENGTHEN SPEED
IncreaseYourBusinessMetabolismatCAWorld
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