INNOVATION & LEADERSHIP

James Gagliardi

Vice President, Product and Innovation

Digital River

@jamesgagliardi

James Gagliardi

StrengthsFinder

- Ideation

- Strategic

- Learner

- Adaptability

- Empathy

Meyers-Briggs

- INFP

• Vice President, Product and Innovation

• Interim Vice President, Global Engineering & Development

• Vice President, User Experience

• Group Vice President, Consumer Experience

• Group Vice President, Creative Services

• Art Director

• Board Member, MHTA

• Board Member, UXPA

• Master of Business, University of St. Thomas

• Bachelor, Mass Communication, Minnesota State - Moorhead

Insights Discovery

- Green

-Yellow

Priorities

Business Personal

Family

Community

Spiritual

Head

Heart Hands

Goals

Values

Consistent

Complement

Conflict

Managing the Fringe

Challenges OpportunitiesOperations

INNOVATION

Strategy Direction

Shape the

Industry

Adapt

within the

Industry

DNA

Industry Volatility/Predictability

Core Value

Build

Buy

Partner

Product Development & Customer Satisfaction

Kano Model

Excitement

Generators

Competitive

Features

Basic

Needs

Cust

om

er

Satisf

actions

Product Features

My Own Book Club

Fearless Leadership: How to

Overcome Behavioral Blindspots

and Transform Your Organization

The Innovator's Dilemma: The

Revolutionary Book That Will Change

the Way You Do Business

Where Good Ideas Come From:

The Natural History of Innovation

Buyology: Truth and Lies

About Why We Buy

Drive: The Surprising Truth

About What Motivates Us

The SPEED of Trust: The

One Thing That Changes

Everything

http://jga.gs/myownbookclub

Innovation & Leadership

James Gagliardi

Vice President, Product and Innovation

Digital River

@jamesgagliardi