leadership walkrounds - ihubihub.scot/media/1837/spsp_hg_leadership_walkabouts.pdf · leadership...
TRANSCRIPT
Leadership walkrounds* is an improvement tool that connects senior leaders with their frontline staff to help build a culture of safety within the organisation. For SPSP all NHS boards are testing and implementing leadership walkrounds. This guide highlights the benefits of walkrounds.
*Patient Safety Leadership WalkRounds™ were developed by Allan Frankel, MD, Director of Patient Safety Partners Health Care System, Boston, Massachusetts, USA. Copyright © 2004 Institute for Healthcare Improvement.
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Leadership walkrounds . . .allow executive leaders to have a structured conversation around patient safety with frontline staff, and enquire as to the barriers to caring for patients as safely as possible.
www.scottishpatientsafetyprogramme.scot.nhs.uk
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Leadership walkrounds . . .provide an opportunity to connect senior leadership with frontline staff.
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www.scottishpatientsafetyprogramme.scot.nhs.uk
Leadership walkrounds . . .increase awareness of safety issues among all clinicians and establish a strong commitment by senior leadership to a culture that encourages patient safety.
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www.scottishpatientsafetyprogramme.scot.nhs.uk
Leadership walkrounds . . .allow NHS boards to obtain and act on information gathered that identifies areas for improvement.
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www.scottishpatientsafetyprogramme.scot.nhs.uk
Leadership walkrounds . . .connect senior leaders with staff as a way both to educate senior leadership about safety issues and to signal to staff senior leaders’ commitment to a patient safety culture.
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www.scottishpatientsafetyprogramme.scot.nhs.uk