leadership team 08 2018... · 2018/8/9 · (third-party software) software installation &...
TRANSCRIPT
Questions? Contact IT User Services:
413-545-TECH (413-545-8324)
www.umass.edu/it/support
August 8, 2018
DRAFT
1
Information Technology
Leadership Team
Finance & Administration
Kimberly Roy
Executive Assistant
Rob DavisInterim Director for
Instructional Innovation
Open PositionDeputy Chief
Information Officer
Jim MileskiInterim Senior Director
of Infrastructure
Teri DeludeExecutive Financial & Administrative Officer
Christopher MisraInterim Vice Chancellor for Information
Services & Strategy, Chief Information Officer
Richard TuthillDirector of IT Architecture
Randy SailerInterim Director of
Infrastructure Operations
Dave HartDirector of
Enterprise Systems & Development
Matthew DaltonChief Information Security Officer
Abdul Wajid ChoudhryDirector of
IT User Services
August 8, 2018
Questions?Contact IT User Services:
413-545-TECH (8324)
www.umass.edu/it/support
DRAFT
2
Information Technology Deputy Chief Information Officer
Backup for Vice Chancellor
as Needed
Expediting Initiatives Across IT
IT News & Notifications
IT User Documentation
Web & Print Communications
IT Communications
Open Position Deputy Chief
Information Officer
August 8, 2018
Questions?Contact IT User Services:
413-545-TECH (8324)
www.umass.edu/it/support
DRAFT
3
Information Technology Instructional Innovation
Innovative Teaching Technology
Instructional Media Lab
Instructional Workshops & Events
Instructional Research & Development
Computer Classrooms & Learning Facilities
Assistive Technologies Center
Team-based Learning Classrooms
Videoconferencing Facilities
Rob DavisInterim Director for Instructional Innovation
Instructional Technology Support
Learning Management System (Moodle Administration)
eLearning (Blackboard Administration)
August 8, 2018
Questions?Contact IT User Services:
413-545-TECH (8324)
www.umass.edu/it/support
DRAFT
4
Richard TuthillDirector of IT Architecture
Information Technology IT Architecture, High Performance Computing
High Performance Computing CoordinationIT Architecture
Change Management
Incident Management
Technology Standards
August 8, 2018
Questions?Contact IT User Services:
413-545-TECH (8324)
www.umass.edu/it/support
DRAFT
5
Teri DeludeExecutive Financial & Administrative Officer
Information Technology Finance & Human Resources
IT Billing & Cash Management
IT Budgeting, Financial Reporting & Compliance
IT Purchasing, Payments & Procard Management
IT Human Resources Personnel Processing
August 8, 2018
Questions?Contact IT User Services:
413-545-TECH (8324)
www.umass.edu/it/support
DRAFT
6
Information Technology User Services
Abdul Wajid ChoudhryDirector of IT User Services
IT Support & Consulting Classroom Technology Services
Site Licensed Software Management
Technology Training IT Account & Directory Services (Password Changes)
IT Help Center
IT Repair Center
Parts & Peripherals Sales
Walk-in Support
Phone Support
Chat/Online Support
Enterprise Desktop Support
August 8, 2018
Questions?Contact IT User Services:
413-545-TECH (8324)
www.umass.edu/it/support
DRAFT
7
Information Technology Information Security
Matthew DaltonChief Information Security Officer
Information Security Services
(Includes Anti-virus, Data Loss Prevention)
Security Incident Response Services
IT Compliance Management
FirewallSecurity & Risk Assessments
August 8, 2018
Questions?Contact IT User Services:
413-545-TECH (8324)
www.umass.edu/it/support
DRAFT
8
Dave HartDirector of Enterprise Systems & Development
Information Technology Enterprise Systems & Development
Data Warehouse (UMetrx)
Administrative Application Security
Administration
Imaging System
Administrative IT Training & Support
Online Student Portal (Go.UMass)
Administrative Applications Infrastructure
Database Administration
(SPIRE, Moodle, UMetrx, Imaging)
Online Learning (OWL):
Homework, eTextbooks,
Training, Testing
Content Development
Instructional Design
Software Evaluation &
Acquisition
(Third-party Software)
Software Installation & Configuration
Campus Enterprise System Integration
Software Development
(Administrative &
Educational)
Software Training & Support
Software Design & Implementation
Campus Enterprise System Integration
Educational Technology
Research & Outreach
Research Project Development &
Support
K-16 Outreach IT Project Support
Student Information System (SPIRE)
Application Design & Development
Maintenance & Operations
Web Site & Interactive
Multimedia
Development
Web Site Development (Education,
eCommerce)
Mobile Web Applications
Content Management System Development
(Drupal)
August 8, 2018
Questions?Contact IT User Services:
413-545-TECH (8324)
www.umass.edu/it/support
DRAFT
9
Information Technology IT Infrastructure
Jim MileskiInterim Senior Director of Infrastructure
Technology Planning & Development
Infrastructure Planning & Engineering
Data Center Modernization Project
Core Network Modernization Project
August 8, 2018
Questions?Contact IT User Services:
413-545-TECH (8324)
www.umass.edu/it/support
DRAFT
10
Randy SailerInterim Director of Infrastructure Operations
Information Technology Network Communications, Data Center, IT Infrastructure Operations
Network CommunicationsUniversity Cell Phones &
Mobile Devices
Call Centers
Telephone & Network Billing
University Operators
Voice Mail
Custom Voice Applications
Voice Services
Web Services
Data Center
Authentication & Identity Management
Windows/Unix Server Administration
Server Hosting
Cabling
Wired Network
Wireless Network
Telephones