leadership sapics
TRANSCRIPT
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Back to the Basics Leadership the Key to SupplyChain Success
Joe Walden, CFPIM, DMLDirector, Supply Chain
Leadership Institute
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L eaders must never make themistake of bel ieving that they leada company, depar tment, or unit.What they lead are the individualsthat make up the enterprise.
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So What WIIFM?
You can achieve operational excellencethrough the effective use of leadership!
The difference between good and great is
leadership! It is all about the people! And getting them
to do their best!!! You can create your own supply chain
excellence!!
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What is leadership?
Leadership is influencing people by
providing p u rp o se, d i rect io n , an dmot iva t ion while operating toaccomplish the mission and
improving the organization.
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What Leadership is Not
Arrogance Ego It is not about your Career It is not about telling people what to do it
is about inspiring them to do their best!
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Management
the act, manner, or practice of
m anaging; handl ing , su perv is ion ,or control.
The d ifferenc e = yo u lead p eo p le,and yo u m anage th ing s !
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Attributes of a World ClassLeader - LEADERSHIP
Loyalty/Respect Ethics/Honesty Attitude
D4 - devotion, dedication, determination,discipline Employee Retention/Recognition Responsibility Self Confidence/Self Knowledge H2 Humor/Humility Integrity/Inspiration P3 - professional pride, passion, people
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Loyalty
Up and down the chain
Cannot be bought as it was in the days ofSun Tzu and in the Napoleonic Wars Genuine and sincere
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Respect
Personally Professionally Top Down Bottom Up
You have to give Respect in orderto get Respect!
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Ethics
There is no right way to do a wrong thing What is ethical behavior? If you have to
ask it probably is not ethical If it does not feel right it probably isnt
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Honesty
Always tell the truth, and if that is
not possible, tell the truth anyway.Buck ONeil
http://www.nlbm.com/intro.htmlhttp://www.nlbm.com/intro.htmlhttp://www.nlbm.com/intro.html -
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Attitude
Your attitude sets the standard for theorganization
Sam Walton Enthusiasm is it contagious? What about
negativity?
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Devotion
To corporate family, to workers, to
personal family, and to doing the rightthing.
You are never too old to hug and kiss
those that you love! Balance yourprofessional and personal live!
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Dedication
Dedication to doing what is right
Dedication to taking care of youremployees Dedication to accomplishing the mission
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Determination
Persistency
Are you easily discouraged Setting and Achieving goals
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Discipline
Standards lead to habits, habits lead todiscipline, and with discipline - All things
are possible By holding yourself to high standards, you
can achieve your goals
Handling the problem employee
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Employee Recognition/Retention
What does it cost to catch someone doingsomething right?
How far does a pat on the back go? Your leadership impacts your employee
retention rates!
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Employee Retention
What do you know about your employees? Whatmotivates them at work and off the job?
Covey Seek first to understand and then beunderstood.
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Responsibility
A leader accepts responsibility for his/heractions
A leader accepts responsibility for thedecisions of the boss A leader accepts responsibility for the
actions of his/her employees but passes on the credit to them for thesuccess of the mission
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Self Confidence
Not Arrogance Confident, Competent
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Self Knowledge
Know yourself and know your enemy andin 100 battles you will be successful. SunTzu
Know your strengths and yourweaknesses
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Humor Never take yourself so serious that you
cannot laugh at your self
It is not a crime to laugh and have fun inthe workplace
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Integrity
Integrity cannot be compromised Without integrity there is no leadership
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Professional Pride
It is a leaders responsibility to developpersonal pride in himself/herself as well asin subordinates
Are you willing to put your name on theproduct?
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Professional Pride
I have personally examined every detail
of this garment to make sure it meets our highquality standards.Thank you for buying our product.Inspector: 29
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Passion
For accomplishing the mission For improving the company For your job Passion for people!
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People
Without people there is no leadership Regardless of what business you think you
are in you are in the people business.
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Examples of Leadership
General George Patton General Grant Sam Walton Marcus and Blanks The Home Depot
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Can you teach leadership?
Bad leader or poor training? Experiential Learning Situational Learning
YES !!!!
Remember, Good judgement comes fromexperience and experience comes frompoor judgement.
H d D l W ld
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How do you Develop WorldClass Leadership?
General Patton No effective decisionwas ever made from the seat of a swivelchair.
You have to get out of the office andwalk the process.
Talk to the workers what are theirconcerns?
Allow your subordinates to makemistakes and learn from them
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IngrainedQualities
Leader Development(areas that can betaught)
Results ofLeaderDevelopment
People
Honesty IntegrityLoyalty Respect Ethics
R e s p o n s
i b i l i t y / R e
l i a
b i l i t y
D e v o
t i o n
/ D e
d i c a
t i o n
D e
t e r m
i n a t i o n
/ D i s c
i p l i n e
A t t i t u
d e
/ A p
t i t u d e
P r o
f e s s
i o n a
l i s m
/ P a s s
i o n
Equality/Serving/Decisiveness/Self Confidence
P r i
d e ,
P e r s e v e r a n c e
Employee Concern/Employee Advancement
uilding The House of Leadership
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Questions???
Final thoughts
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Final Thought
A life is not important except in theImpact it has on others lives
- ackie Robinson
Wh at are you do ing as a leader to
Posi t ively im pact the l ives o f o th ers?
A re you a dead f i sh?
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Joe Walden
5559 NW Barry Road, #110Kansas City, Missouri 64154 USA
Telephone: +1 760 447 3651 [email protected]
www.supplychainresearch.com