Leadership & Safety Culture Pipeline Performance: Raising the Bar Jim Donihee, OMM, CD 2 June 2015

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CEPA members • Access Pipeline Inc. • Alliance Pipeline Ltd. • ATCO Pipelines • Enbridge Pipelines Inc. • Inter Pipeline Ltd. • Kinder Morgan Canada • Pembina Pipeline

Corporation • Plains Midstream

Canada • Spectra Energy • TransCanada PipeLines

Limited • TransGas Limited • Trans-Northern

Pipelines Inc.

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Leadership & Culture in an Operational World

Your Safety Culture depends most on the Quality & Consistency of Leadership throughout your organization!

You’ll get what you are willing to accept

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Why Safety Culture

James Reason

• Improving Safety to date has generally been achieved by regulation, technology or a combination of both

• Further Safety gains now will come through improvements in Safety Culture and the applications of Safety Management Systems

Oct 1990

Defining Moments So…Safety Culture eh?

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Catalyst for Change - What did these occurrences all have in common?

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Catalyst for Change - What did these occurrences all have in common?

• Great Technology / Management Systems

• Strong Regulatory Environments…. &

• Flawed or absent Safety Cultures!

Industry Response – Raising the Bar Performance & Culture

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CEPA is Committed to:

Advancing a Safety Culture throughout our industry based on a strong foundation of leadership and

continual improvement leading to Zero Incidents.

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Getting to zero incidents

Leadership and governance

CEPA Integrity First® management systems and operating practices

Safety culture

Technology and innovation

Continual improvement leading to zero incidents

Management Systems Approach

CEPA Board / Governance Structure Accountability, Performance & Execution

Leadership & Tone from the Top Board composition & focus; and

Priority 1 – Improve Performance

Clarity of Strategy & Safety Moments

Benchmarking – Transparency & Accountability

CEPA Board Exec Committee

Audit Committee

Integrity First Steering Committee

Exec Operations Standing Committee

Exec Business Environment Standing Committee

Leaders’ Forum

External Advisory Panel

Damage Prevention

Health and Safety

Emergency Security

Management Environment Pipeline

Integrity Aboriginal

Affairs Climate Change

Land Issues

Property Tax

Regulatory Policy

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National Energy Board Safety Culture Framework

2 June 2014

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Safety Culture Survey – Rationale & Approach

Mindset - The Goal is beyond compliance…

2015:

• Every CEPA member will complete the Safety Culture Survey

• Survey predicated on the NEB Safety Culture framework

• Industry Baseline - Best Practice learnings & consolidated industry

response to follow in Q4

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NEB Framework

Safety Culture Index 1. Cultural Threats 2. Cultural Defenses 3. Strong Safety Culture

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Baseline for Benchmarking, Learning & Accountability

Summary View

Strength / Weaknesses

Detail Analysis

Gap Analysis

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Leadership & Safety Culture

Concluding Thoughts: Committed Leadership CEOs Clarity of Vision Zero Incidents Focus Improve Performance Heightened Awareness Tone & Accountability Learning & Collaboration Safety Culture Survey

Leadership & Safety Culture Pipeline Performance: Raising the Bar Questions

Jim Donihee, OMM, CD